WaiverForever Reviews

WaiverForever

4.7 (78)
Write a Review!
Simplify Your Waivers, Amplify Your Business

Overall rating

4.7 /5
(78)
Value for Money
4.5/5
Features
4.5/5
Ease of Use
4.5/5
Customer Support
4.5/5

95%
recommended this app
Sort by

78 Reviews

Verified Reviewer
Overall rating
  • Industry: Sports
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

No more paper waivers!

Reviewed on 2018/12/14

Using the software has been easy and intuitive, customer service has quickly answered questions...

Using the software has been easy and intuitive, customer service has quickly answered questions when I’ve had them, and the price works for me.

Pros

The best thing about this software is that I no longer have to haul around a binder of paper waivers. The second? That I can quickly look up a name to see if a waiver has been filled out previously.

Cons

It would be nice to allow for international or US phone numbers to be entered - make a phone number mandatory but have the customer only have to input one or the other, dependent upon their location.

Shannon
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Easy to use and reliable.

Reviewed on 2018/12/04

We have had a great experience with waiver forever. We have not needed to reach out to customer...

We have had a great experience with waiver forever. We have not needed to reach out to customer service to problem solve any issues. We are happy with what waiver forever has added to our business.

Pros

It was very easy to set up our release form. It work's every time and insures we get all the information we need from our clients in the format we need it. The release looks professional and helps keep our business look up to date.

Cons

I wish that the id scanning feature would tell you if the client is over 18 or 21 years of age automatically and verify that in a field below. I also wish the photo function would open the camera with the rear facing camera instead of the selfie camera. I also wish the camera had better focusing abilities. I do think that this software was a pay once for the license instead of a monthly paid service.

Response from Aries App

Hello Shannon,

Thanks for the reviews, we are glad to have you using our product.
We are working on improve our scanning experience. One question you mentioned is not able to use the n the camera with the rear facing: We support the camera facing or without facing you, you might turn on the "Scan with front camera" feature in Kiosk Settings which makes your only using the front camera. You could go Kiosk settings to double check to turn this feature off.
Thanks again for supporting us, if you have any problems, just leave msgs through intercom, we are glad to help you!
Anna

Amanda
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ice Arena Review

Reviewed on 2018/12/04

I have had similar formatting challenges with other waiver applications so all in all this one...

I have had similar formatting challenges with other waiver applications so all in all this one works well for us.

Pros

Fairly easy to navigate and build templates. Customers have found waivers easy to complete. Easy to download previous month of waivers for retention purposes. Easy to search and see who has completed waiver. Easy billing, automatic monthly payment.

Cons

Formatting can be very difficult. The edit box gets in the way of what you are trying to edit. You can activate waivers but it would be nice to be able to delete as well. When creating a new waiver we often end up with duplicates unintentionally and would like them truly gone.

Response from Aries App

Hello Amanda,
Thanks for your reviews and also thanks for leaving your concerns here. For the "deleting" waiver templates problem, we support you to disable the waiver templates that you won't able to see them on your dashboard. Also you could also show all the disabled waiver templates.
Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you!

Kelly
Overall rating
  • Industry: Entertainment
  • Company size: Self Employed
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing

Reviewed on 2018/12/04

I've been using waiver forever for several years now and wouldn't go back to paper waivers ever....

I've been using waiver forever for several years now and wouldn't go back to paper waivers ever. The digital archive keeps my member information secure.

Pros

The ease of setting up my waivers was astounding. I created waivers for different events as needed. My attendees complete the waiver on my iPad and they get a copy and I get a copy. Couldn't be easier.

Cons

I pull up my waivers from the website and use the information to create an attendance roster. When an event has more than 10 waivers, they don't show on that list and there is no way to download the signed waivers until the monthly archive. Customer support was a great help though and I quickly found all the signed waivers on the iPad (device used) and retrieved the information needed.

Response from Aries App

Hello Kelly,

Thanks for your review, We are glad that you leave your concerns here.
For the problem you mentioned that you could only view 10 past waivers, you might view that on My Customer page which is not the right place to view all the waivers.
You could view all the waivers, customers information on Template page, under Recently signed tab. Also we launched the universal search that you could search any information to grab the related waivers( tags, names, fields, notes, etc).
My Customer page is under development now, we will soon launch a brand new page to better manage all your customers.
Thanks again for supporting us, if you have any problems, feel free to leave msgs through intercom, we are glad to help you!

Rina
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best thing I’ve ever signed up for!

Reviewed on 2018/12/05

It’s been the greatest thing we signed up for. Even other business owners have asked me how to use...

It’s been the greatest thing we signed up for. Even other business owners have asked me how to use it and I always send the info over to them. It’s always feels like a bit of a hassle when you start something new because it’s time consuming to make your own custom waiver forms, but once it’s done it’s SUCH A GAME CHANGER!!

Pros

I love that this lets me COMPLETELY customize everything as well as where to put the clients signature and even a photo of important documents. It gets rid of all the clutter from filing papers and NEVER being able to find it. With Waiver Forever it’s so easy to pull up a waiver form previously signed and it keeps it in a secure place for us.

Cons

It’s just time consuming in the beginning to customize your own forms, but once you are set it’s just SO convenient.

Scott
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Digital Waiver Storage...Forever

Reviewed on 2019/09/06

This helps my business with offering, having and storing filled out waivers for any and all...

This helps my business with offering, having and storing filled out waivers for any and all participants. It is easy to send the waiver to a family ahead of time so that way when they come in for class, they don't have to spend time filling it out while their kid is excitedly bouncing up and down while holding onto their leg.

Pros

I like how this platform enables us to have multiple waiver templates stored in the cloud that we can easily update as our needs change.

Cons

What I like least about the software is how finding things on the platform. Sometimes when I go searching for something on the platform it isn't where you would think it would be. Nevertheless it gets found though.

Krysta
Overall rating
  • Industry: Professional Training & Coaching
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Easiest way to track your customers and database.

Reviewed on 2018/12/04

We are realizing using it as a marketing tool is beneficial. It is also very easy for our...

We are realizing using it as a marketing tool is beneficial. It is also very easy for our customers to walk in and use quickly. We feel at ease that everything is stored and easily accessible. We really appreciate the simplistic approach to storing a mass amount of information for our customer base.

Pros

This software eliminates your paper collection and keeps everything neat and organized that is needed to be an effective business owner to our customer base. It allows us to keep track of who is using our facility and how they heard about our business, which is a great marketing tool as well. It is also nice to have a mobile app and the ability to put it on I pad systems to use as an addition to our main computer.

Cons

The only thing that was a little bit of a learning curve for us was setting up additional templates. After a little practice it did become easier.

David
Overall rating
  • Industry: Hospitality
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great time and money saver!

Reviewed on 2018/12/04

I really like the product and it accomplished what I wanted it to do. For our volume, it is...

I really like the product and it accomplished what I wanted it to do. For our volume, it is cheaper than using paper forms. I know that the forms are stored forever, and can be easily retrieved. I don't have to worry about losing a form or for how long it needs to be stored. I am not wasting storage space and don't have to worry about the forms being damaged or misplaced.

Pros

There is no need to keep thousands of paper forms that take up storage space. Individual waivers are easy to search. It is especially helpful when working with large groups as the forms can be completed online prior to the event date.

Cons

Sometime it takes a while for the app to load on a Kindle.

Verified Reviewer
Overall rating
  • Industry: Industrial Automation
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy and Efficient

Reviewed on 2018/12/07

Peace of mind...I no longer have to worry about the gym having waivers available. Efficiency...pote...

Peace of mind...I no longer have to worry about the gym having waivers available. Efficiency...potential clients are ready to go by having waivers filled out before attending classes. Environment...save trees!!!

Pros

Ease of use. Easy to design. Easy to deploy and distribute. Easy to fill out.

Cons

When using app, you are restricted to seeing waivers submitted via device only.

Verified Reviewer
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

WaiverForever Registration

Reviewed on 2018/12/04

We have used it on many ride and drive programs and it is very helpful and easy to use.

We have used it on many ride and drive programs and it is very helpful and easy to use.

Pros

It's easy to use at registration. The drivers license scan saves so much time!

Cons

On the reports page, you have to scroll all the way over to see the person's name. I wish it was a wider page view

George
Overall rating
  • Industry: Sports
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Helped bring us to the next level

Reviewed on 2018/12/04

We kept our reservations on paper for years. We were very sceptical of moving our tried and true...

We kept our reservations on paper for years. We were very sceptical of moving our tried and true system online. We planned to keep a paper back up for the first two months. After the first day we went 100% online and never looked back

Pros

Easy to use. Takes less than an hour to train new hires to utilize the software.

Cons

That my competition can use it.

Rocky
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

It WORKS!

Reviewed on 2018/12/04

Pros

I love the offline ability. I love that it can be put on a cheap amazon tablet -- no need to hand out a few $300 tablets in my lobby just to have them dropped.

Cons

The backend is "clean" but uninformative. Please just give me a little direction and why make the customer list so deep into the system. I don't get why my customer information is buried under the specific template rather than under the Large Customer tab. When I spoke to customer support regarding this they were not so helpful or nice.

Holly
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 501–1,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Makes Agreements Easy!

Reviewed on 2020/10/08

We use it for all aspects; sports, yoga, karate, and the gym itself.

We use it for all aspects; sports, yoga, karate, and the gym itself.

Pros

I love that it's helping us move towards being paperless! It allows us to streamline the facilties!

Cons

Sometimes our older customers are "weird" about the electronic aspect, but that's not specific to the software, just to that generation.

Paul
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Great affordable solution

Reviewed on 2018/12/06

Pros

Easy to use and build multiple waivers. Has online signing options.

Cons

Does not integrate with our booking system.

Sanjay
Overall rating
  • Industry: Retail
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

great idea and company

Reviewed on 2018/12/10

Pros

I really like waiverforever. It really gives me peace of mind. It is very easy to use.

Cons

there is not much I don't like about it.. I only have good things. once your waiver is set you don't have to do much backend work at all.

Nanda
Overall rating
  • Industry: Recreational Facilities & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very easy to use waiver app

Reviewed on 2018/12/08

WaiverForever enabled us to go paperless and it's so easy to use.

WaiverForever enabled us to go paperless and it's so easy to use.

Pros

Because of environmental reasons, we wanted to do paperless with our waiver forms. WaiverForever is the app that gives the best value for money.

Cons

I would like to see a feature included for people to renew their waiver easily. We have returning customers and it would make it so easy for them.

C Debbi
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: Self Employed
  • Used for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Makes everything easier!

Reviewed on 2018/12/04

Pros

I have a business that has high and low seasons, and I never have to worry about having my waivers ready at all times. It’s simple to look up past customers, and the billing is simple and straightforward. With two different types of waivers, it’s a breeze to switch back and forth as needed, and it make me look much more professional than having a sheet on a clipboard!

Cons

I don’t have any negatives to write about!

Brian
Overall rating
  • Industry: Leisure, Travel & Tourism
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Best waiver app I've found, could be a bit better

Reviewed on 2018/12/04

Pros

It's simple, and mostly easy to use. Works across multiple devices and with multiple waivers.

Cons

Occasional glitches - devices get signed out, for example, or waivers struggle upload properly. Usually resolved quickly though.

bubble
Overall rating
  • Industry: Entertainment
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

pretty good

Reviewed on 2018/12/04

not perfect, but pretty good.

not perfect, but pretty good.

Pros

storing all of my waivers, ease of use for my clients,

Cons

clients can't see who signed waiver sand end up asking me to send them the screenshots. wont save my log in although I select this option.

Katie
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Serves our needs well.

Reviewed on 2018/12/07

All in all, we like this program. It's easy to add new fields our waiver to meet our changing needs.

All in all, we like this program. It's easy to add new fields our waiver to meet our changing needs.

Pros

We like that we are able to send waivers from our iPad to our iMac, cutting paper out of the process.

Cons

Wish we had known that you could just buy sheet packs since at this time we don't need the other features.

Kevin
Overall rating
  • Industry: Airlines/Aviation
  • Company size: 11–50 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Mixed bag

Reviewed on 2018/12/05

good support but hate the ever changing pricing structure

good support but hate the ever changing pricing structure

Pros

Easy to set up and get started. Works well.

Cons

limited print layout functionality for scan and check in

Michael
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Waiver Forever is saving trees, and storage costs!

Reviewed on 2018/12/05

Pros

Content is easy to enter into the text boxes

Cons

I would prefer to have custom skins for style sake

Jessica
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Waiver forever is awesome

Reviewed on 2018/12/04

Overall excellent experience.

Overall excellent experience.

Pros

It's easy to use, and a great price! I use this for my photography business and it's been a great assett.

Cons

There is nothing I would change. Very easy to use.

Erin
Overall rating
  • Industry: Photography
  • Company size: Self Employed
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great, easy to use software

Reviewed on 2018/12/08

My overall experience has been great! No problems whatsoever.

My overall experience has been great! No problems whatsoever.

Pros

I liked how easy this software was to use! The drag and drop formatting was a breeze and made it so simple for me to create a contract. I

Cons

What I liked least about the software is that I manually have to go in and accept each signature.

Gina
Overall rating
  • Industry: Cosmetics
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Super Easy

Reviewed on 2018/12/07

Pros

Super easy, able to fix my waivers without having to wait

Cons

It does not upload to my scheduling system