Sonix Reviews

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135 Reviews

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Transcription Software - High Quality, Well Priced, and Easy to Use
Reviewed on 2021/02/27
Nothing but good things to say. Highly recommend.
Nothing but good things to say. Highly recommend.
Pros
The initial trial (which was free and did NOT require any payment information from me in order to try it out), provided more than enough insight into the software's functionality & quality. From the first upload, Sonix provided me with the most quality transcription I'd ever seen. I've tried multiple transcription services in the past; Sonix provided quality results, has an easy to navigate platform, and seamlessly connected with Zoom (my primary method for recording conversations) - an added bonus.
Cons
One *very* minor complaint is the speed by which recording is transcribed, but for the quality it’s worth the wait. Other than that small thing, there’s really nothing I dislike about the software, but there are a couple of improvements and/or additions I’d like to see.
First, a direct recording & transcription function built into the Sonix.ai platform (something like a speech to text function). This would be tremendously useful for me – especially if it extended to a mobile app and/or mobile site (to help capture those “organic” / “on the fly” conversations that happen so often throughout the day).
Second (and I’m not sure this is even possible but raising it nonetheless), would be the ability to upload zoom meeting links (to have them transcribed) that I don’t own, but that I have access to.
- Industry: Research
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent and well worth the cost
Reviewed on 2023/06/27
Pros
Way better than Otter.ai and Microsoft Office, especially for accents and poor sound qual.Pricing is very reasonable and well worth all the saved hours compared to inferior free transcription services.
Cons
Little language support, but acceptable.It is not free, but is so cheap I do not view this as a con.

- Industry: Accounting
- Company size: 2–10 Employees
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 1.0 /10
2 hours of interview now typed rubbish
Reviewed on 2020/01/01
Living in the UK I used this to transcribe a 2 hour discussion about local history. Lapel mics...
Living in the UK I used this to transcribe a 2 hour discussion about local history. Lapel mics meant it was a good quality recording. When selecting the language of the audio I chose English. The only option had a USA flag. I wonder if results might be better with an American voice?
After paying $20 - a price I was happy to pay - I have a long transcript of rubbish. It bears little resemblance to the audio!
I will finish with an example.
"He has two daughters lovely visited the farm. So it's going to be what for either one of them but it also has a bungalow that he built ice and knock knock her way in Castle Rock selection for a while. I'm on my best friend from schools from Casa Loma, so, I don't know but I don't know that I don't know the name. Well, it's just one of those it was country."
Pros
Easy to set up account and upload audio file. Good range of pricing options including for occasional user. Speed of results. A two hour interview (lapel mics for the 2 speakers) was back to me inside the hour.
Cons
The most important bit - very inaccurate typed record. Correcting it would take me much longer than starting and finishing the job myself.
- Industry: E-Learning
- Company size: 2–10 Employees
- Used Weekly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
It's so accurate, it's scary!
Reviewed on 2021/12/15
It goes beyond transcription. It actually enhances the transcripted dialogue by automatically...
It goes beyond transcription. It actually enhances the transcripted dialogue by automatically cutting out all the repeated words as well as all the "hums" "erms" "aahs" which leaves the speaker free to talk naturally.
Also, the timestamps for the subtitles are 100% accurate. And The ability to customize pretty much anything is truly handy.
But the cherry on top of the cake is that my trial video was bilingual and the AI didn't miss a beat.
My original speech was in Portuguese with words here and there in English and despite the fact that I set up the transcription to Portuguese, all English words were transcribed correctly in English, including capitalization and THAT is waaaay beyond expected.
So, to whoever is behind the screen, nice one, people! I'm sure it was a lot of hard work but it certainly paid off. You guys have created the best product on the market by a mile.
I couldn’t recommend it more highly!
Pros
Accuracy in:
Transcribing, translating into other languages, splitting subtitles.
Cons
Just not applicable. So far, it has delivered every single time.
Alternatives Considered
DescriptReasons for Choosing Sonix
Descript only offer English, the interface is not intuitive. The tutorials and help section are extremely poor.Switched From
DescriptReasons for Switching to Sonix
Accuracy, easy to use, fair price, multi-language
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Sonix Love
Reviewed on 2021/02/03
Couldn't have been easier. Once we connected our Zoom accounts, it is literally a click of a...
Couldn't have been easier. Once we connected our Zoom accounts, it is literally a click of a button to transcribe. We don't need every meeting transcribed but the auto transcription feature is available. Haven't really needed to contact support because it just works.
Pros
It is very easy to setup and use with our Zoom accounts. The pay-as-needed feature is perfect for us as sometimes we need it and sometimes we don't. I will spin up a zoom meeting and read a draft blog post or other content. With two clicks, have Sonix transcribe the meeting and I saved time on typing! We also have technical meetings that require specific notes from the meetings. It's nice to not have to pay a monthly or yearly subscription when we won't use it that often.
Cons
The entire setup process is very intuitive. It would be great if the transcription picked out the speaker so that when the first speaker is labeled, whenever that person speaks again, the speaker is "guessed" and I would have the ability to adjust as needed. This would save us a lot of time.
Alternatives Considered
Gong.ioReasons for Switching to Sonix
Pay as needed model. I wasn't sure how much the team would use it and it was very simple to train the team. I'm very happy with our choice.- Industry: Media Production
- Company size: 2–10 Employees
- Used for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Brilliant for transcribing
Reviewed on 2021/04/21
Fabulous
Fabulous
Pros
Really easy to use and get great results.
Cons
I can't actually think of any problems....
- Industry: Education Management
- Company size: Self Employed
- Used for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
First time user and Loving it....
Reviewed on 2020/11/09
I loved the option to upload videos that are in other languages and Sonix was able to transcribe...
I loved the option to upload videos that are in other languages and Sonix was able to transcribe it. Much better than other softwares out there today.
Pros
I love that you can see the closed caption in real time and i am loving how accurate the transcribe was in English and Spanish. I am also loving the ease of using this product especially since i am a first time user. I exported the file to use on other program and it was on point.
Cons
For my first time using this software it worked for what i needed it to do.
- Industry: Public Safety
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Phenomenally accurate AI transcription
Reviewed on 2024/02/24
Great. I will use it again, for webinar translations. I am sure
Great. I will use it again, for webinar translations. I am sure
Pros
Totally phenomenal AI transcription. Close to 100% accurate for our 2 hour meetings.
Cons
The summaries on Sonix Pro were not as complete as Zoom Pros. I am sure that Sonix could make better summaries, because their AI transcription was the best by far. They should have two levels of summaries, the longer one to gather more elaborative details and really separate its level of content more distinctly from bullet points. So there would be Levels I and II in summarizations and also have bullet points available. I could be wrong as I did not have the opportunity to see if that is actually possible to modify in Sonix. Our agency's secretary needed the summary, only for meeting notes.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Recommended
Reviewed on 2023/07/28
Exceptional tool, especially for transcription of English materials.
Exceptional tool, especially for transcription of English materials.
Pros
The accuracy of translation was excellent considering the quality of the interviews. Native English speakers interviews were exceptional - over 98-99% accuracy.I was impressed.Also interviews in romanian were very very good - over 95% accuracy
Cons
bit slow, I've loaded 14 interview and took more than 1 hour
- Industry: Computer Software
- Company size: Self Employed
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Professional product
Reviewed on 2024/03/26
Wholely professional. speedy processing and delivery, couple with a friendly follow-up.
Wholely professional. speedy processing and delivery, couple with a friendly follow-up.
Pros
It did a great job in transcribing speech from accented English, it clearly identified speakers and was amazingly accurate.
Cons
I didn't find anything about the experience unlikeable.
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best software for Transcription
Reviewed on 2023/12/31
Pros
Makes very good and accurate transcription, very user friendly software.
- Industry: Civic & Social Organization
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Gamechanger technology at affordable prices
Reviewed on 2023/08/01
Superb.
Superb.
Pros
Intuitive functionality and ease of use. Excellent accuracy overall.
Cons
Some audio transcription was off, though in each case Sonix could do little about it due to signal to noise issues (too much background noise or poor microphones present).
- Industry: Higher Education
- Company size: 501–1,000 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything was fine ;)
Reviewed on 2023/10/20
Pros
The transcriptions were very accurate. Additionally the sonix.ai website has a very user friendly interface, useful functionalities, and attractive design.
Cons
Does not support multilingual speech recognition.
- Industry: Media Production
- Company size: Self Employed
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My number one option for audio to text
Reviewed on 2021/06/03
A+++++ perfect
A+++++ perfect
Pros
What's not to like? Pricing is good, output is fantastic (given my awful input files), the speed of transcription is fantastic. Being able to change input timecode saved my day. Output to PDF. Perfect.
Cons
A hundred years from now, language recognition will probably have improved a bit, but technology isn't there yet so I can't expect Sonix to be way ahead in the game compared to others. That said, I tried a few services and Sonix stood out as the best.
- Industry: Writing & Editing
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best transcription software I've used to date
Reviewed on 2021/11/27
Excellent!
Excellent!
Pros
All the languages that it can recognise and the speed and accuracy of the speech recognition and time stamps
Cons
I've only used the automatic translation once and, besides I was told that the translation is robotic and required a little bit of editing) the timing of the subtitles was affected to the point they were appearing at the wrong times
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Super fast transcriptions with easy editing and a great embedded player
Reviewed on 2019/02/28
Overall, Sonix is the best way I know of to get my podcast out there for a wider audience. For the...
Overall, Sonix is the best way I know of to get my podcast out there for a wider audience. For the latest episode twice as many people read/listened to the episode using the Sonix player as downloaded and listened in a podcast app like Apple Podcasts. So we tripled our listeners to that episode thanks to Sonix.
Pros
I love the embedded transcript / audio player. I use Sonix to transcribe podcast episodes and embed the transcript on my website. It's way better than a traditional transcription service because visitors to my site can click anywhere in the transcript to hear the audio at exactly that moment. I also get the benefit of the transcript being indexed by Google.
Cons
Currently they don't have an integrated human review/editing process. I use a contractor to clean up the transcripts because the AI isn't 100% perfect yet — no AI is at this point that I know of. So it takes a little more effort than a service such as Rev to get the transcript perfect. But the price ends up being the same or less, and the interactive transcript is something you just don't get with other services and makes it worth it.
- Industry: Management Consulting
- Company size: Self Employed
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy to use for quick transcripts
Reviewed on 2021/03/11
Very positive! I'm certainly keeping my account and will probably resubscribe to a monthly service...
Very positive! I'm certainly keeping my account and will probably resubscribe to a monthly service if another project presents itself to need a lot of audio transcription in a short period of time.
Pros
Quick upload, transcription, and access for fast turnaround and ability to share with other users. Having both a subscription and per/hour pricing model fits my needs. When a project requires a lot of transcription in a short period of time, I switch to the subscription model, and then just use per/hour model for other odds and ends.
Cons
Accuracy wasn't great and it took a while to understand the editing features. Overall, though, it met my needs to find and locate specific aspects of the transcription and just focus on those elements. For a full, accurate transcription, another service might be more accurate (but also more expensive)
- Industry: Information Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best for translation, transcription and subtitles generation.
Reviewed on 2022/11/14
While making video content, it is better to make it with live subtitles. For subtitles, we need to...
While making video content, it is better to make it with live subtitles. For subtitles, we need to transcribe each minute by rewinding and listening, which is time-consuming and the solution is Sonix.ai. It solves all my issues and forgets about creating manual subtitles after using it.
Pros
It is a highly accurate and automated process that increases our work efficiency by 2x to 5x.
Cons
Sonix cannot support live speech-to-text conversion which is the only dislike that I found about it.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Powerful AI-based transcription platform with a high level of accuracy.
Reviewed on 2022/08/10
It is easy to use and supports multiple languages. We can export it into different formats like...
It is easy to use and supports multiple languages. We can export it into different formats like .txt, pdf, and more according to our choice and convenience.
Pros
Sonix is cloud-based transcription software that is used by millions of people all over the world. It is a revolutionary software that can save the time and money that would have been spent on transcriptionists.
Cons
Best transcription tool for my video and it works better than youtube auto transcription.

- Industry: International Affairs
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Amazing Transcription Service-Tool
Reviewed on 2019/09/28
As a student, I often do research on several topics, and I use the services provided by Sonix to...
As a student, I often do research on several topics, and I use the services provided by Sonix to get all the transcriptions for my research analysis material.
Pros
It's very easy to use, just by entering a few topics and keywords a very high-quality transcription will appear!
Cons
Sometimes transcriptions that appear repeatedly and do not fit the topic but only occur if the topic being discussed is indeed less focused and too general

- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Smart, Practical, Efficient!
Reviewed on 2017/10/26
Pros
Wow. I'm so impressed with this product! Since using Sonix.ai I've been able to edit audio transcriptions (for user research interviews) at lightning speed compared to traditional software.
I especially love how intuitive the controls are to pick up - there was literally 0 time spent to learn it! I also really enjoy the ability to dive into the anatomy of the transcript - being able to visualize and break down the files...like automatically detect the software's confidence levels in picking up a word. Makes this an even more powerful tool. Highly recommended - this is one of my favorite arsenal of tools online!
- Industry: Media Production
- Company size: Self Employed
- Used for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A godsend service boosting my productivity and alleviating a major source of stress in my life.
Reviewed on 2020/09/13
A transcription that normally takes me a whole day or sometimes two in my first language is over in...
A transcription that normally takes me a whole day or sometimes two in my first language is over in 1 or 2 hours (depending on the length of the clip). I have used audio clips and video clips and have yet to see any major issues there. Granted most of the sound in these clips is taken with directional microphones, I am still impressed at how much it is able to pick up.
Pros
I am very impressed at the quality of the transcriptions. I have so far used it in three languages (English, Japanese and French) and they have been the most accurate I have seen around. As a freelancer here in Tokyo I also like the option of buying time by the hour as I don’t always need to transcribe on a regular basis. Also love the time code option
Cons
There were a few weird linguistic glitches which needed to be cleaned up later (such as foreign loan words in Japanese - such as diversity and inclusion which came out as totally different words) but that is sort of to expected for automatic transcriptions. (I presume this will improve over time?).

- Industry: International Affairs
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2019/06/13
Pros
Easy to learn, easy to use, very useful in case of short time to elaborate documents
Cons
Italian language is OK, but could be better :-)
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Worth it!
Reviewed on 2019/09/08
Love it, will continue to use and refer
Love it, will continue to use and refer
Pros
I love how easy it is to navigate, keep organized and upload what I need. The accuracy is satisfactory and it's one of the most reasonably priced platforms- since research is a service I provide for my clients, I'm confident in knowing that this is simply THE best
Cons
Not a thing- infact more pros- I LOVE that they added the beta testing to transcribe straight from youtube. Makes it SO much easier when I'm transcribing for my clients- less hand-offs, less downloads on my computer. Please keep this feature.
- Industry: Media Production
- Company size: 2–10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent service
Reviewed on 2021/04/16
It was great. I realized I could have a rough (to 90% of accuracy) transcript ready in a matter of...
It was great. I realized I could have a rough (to 90% of accuracy) transcript ready in a matter of hours. This was true for Spanish and for some local colloquialisms.
Pros
I loved that I could break down the transcript every 30 seconds and include timestamps. I also loved that I could listen to the audio as I followed on the transcript to catch any minor typos or mistakes and that I could pick and name the number of voices in my recordings. Also that I could highlight the parts I'd later cut for my podcast.
Cons
I don't have any cons for the time being.