Sign In App

4.9 (105)
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Visitor and employee management solution

Overall rating

4.9 /5
(105)
Value for Money
4.8/5
Features
4.6/5
Ease of Use
4.8/5
Customer Support
4.9/5

97%
recommended this app
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105 Reviews

Daryl
Daryl
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Fantastic Value Software from a company with customer service at its heart

Reviewed on 2018/10/05

With Sign In App the National College is able to manage hosted events, visitors, faculty and...

With Sign In App the National College is able to manage hosted events, visitors, faculty and Learner sign in needs whilst being compliant with GDPR guild lines and the ability to produce accurate fire lists with an easy to use and administer system... backed up with gold standard customer service

Pros

Sign In App, is an incredibly good value visitor management system which £ for £ blows the competition out of the water. Its ability to manage multiple sites without breaking the bank. the ease of use and configuration, its GDPR compliance and the fact that the product is ever improving with new features, including the recent companion app for mobile devices are all reasons why the National College for High Speed Rail use and will continue to use the product, however the customer service and support that we have continued to receive continue to prove we made the right decision to purchase Sign In App

Cons

Logic dictates that Apple iPads are the right platform to build the solution on due to the standardization and locked down nature of the ios however this does prove costly for initial hardware, however consider the fantastic pricing and the fact that ipad usage fairly standard for vistor management systems its not great issue

Verified Reviewer
Overall rating
  • Industry: Civic & Social Organization
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Sign In App supports our reception team and keeps our hosts informed.

Reviewed on 2019/01/02

Our visitors know how to use the solution with no explanation, colleagues are immediately notified...

Our visitors know how to use the solution with no explanation, colleagues are immediately notified of visitors' arrival and forthcoming Office 365 integration reduces manual effort required by out IT colleagues. A great, clean app with a smart and easily administered portal site.

Pros

Accessible; easily understood by guests, colleagues and IT. Presented via iPad in adjustable height casing.
Affordable and self-contained, needing minimal maintenance.
New features are regularly released and clearly, concisely explained.
Support is efficient and thorough.

Cons

Occasional drops in Wi-Fi affected the reliability of the solution - stickers not being printed and hosts not being notified of guests' arrival.

This was subsequently addressed via an automated email alert sent to when a device has lost connectivity for 15 minutes.

Response from Sign In App

Thanks for the feedback, we really value it!

Should you continue to have connectivity issues please contact us, the team will be able to give you some tips for your WiFi settings which should stop this happening.

Jamie
Overall rating
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Our experience has been great whilst using this system, it does exactly what we need it to do.

Reviewed on 2017/05/08

Pros

The app is really user friendly, the system is sleek, modern and efficient. It keeps strict and constant track of visitors who come in and out of the company.

Cons

The app only operates for iOS, which limits it to apple devices, it would be great to see the app developed to further platforms.

Response from Sign In App

We will keep you updated with any progression around developments on other platforms.

Verified Reviewer
Overall rating
  • Industry: Higher Education
  • Company size: 501–1,000 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Review for Sign In App

Reviewed on 2022/05/19

User friendly

User friendly

Pros

The user interface is good and favourable for everyone

Cons

There is nothing I dislike about this software.bitbis generally the best

Response from Sign In App

Thanks so much for providing us with a review, the team really appreciates the feedback.

Neal
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super System

Reviewed on 2019/05/24

Pros

Great Value for Money, exceptionally easy to setup and get running.

Cons

There is nothing about Sign In App that I dislike.

Response from Sign In App

Thanks for taking the time to provide us with a review, it's means a lot to the team.

Pat
Pat
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I can't fault this system

Reviewed on 2019/01/18

Perfect.. Faultless

Perfect.. Faultless

Pros

It is so easy to set up and just works perfectly.. I had it up and running for a client in minutes.. they are over the moon.. which makes me look good.. The 'Live chat' support is supurb .. I trialed loads of similar system and I couldn't find anything comes close to this system.. seriously 5 stars all round

Cons

Nothing.. sorry, I couldn't find anything wrong with it

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Sign in App does what it says on the tin!

Reviewed on 2019/07/30

Unmanned reception desk now has the professional experience we were after.

Unmanned reception desk now has the professional experience we were after.

Pros

Comprehensive
Intuitive
Cost Effective
Easy to setup

Cons

Nothing. It has all the features I need and none of those I don't.

Response from Sign In App

Thanks for your feedback, we're please that Sign In App was fit for the solution you were looking for.

Please do not hesitate to contact the team if any other questions come up.

Michael
Michael
Overall rating
  • Industry: Medical Practice
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easy Set up

Reviewed on 2018/10/04

Pros

Sign In App was very easy to set up and easy to use. It has made our process much faster and way more simple for our guests.

Cons

I do not have any Cons. It has delivered everything it say it does.

Christopher
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great fit

Reviewed on 2019/05/24

Helpful company to deal with

Helpful company to deal with

Pros

A feature set that helps us with our IT and training business, making visitor tracking, badges and roll-calls easy. Simple site-licence model. Very presentable software. Handy AD sync. Uses industry-standard hardware. Nice data management functions. New functions developed regularly and all useful.

Cons

Admin config is extensive and sometimes I forget where some features are located. OK once you get used to it, and functions are always clear, though.

Response from Sign In App

Thanks for the review, the team really appreciate you taking the time to provide us feedback.

Wayne
Overall rating
  • Industry: Electrical/Electronic Manufacturing
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

One more step on our digital transformation journey

Reviewed on 2019/05/24

Great, from start to finish. I had a number of questions prior to subscribing and the answers/soluti...

Great, from start to finish. I had a number of questions prior to subscribing and the answers/solutions were provided very quickly . We moved from a old paper-based visitor sign in process to a more secure and efficient digital process with ease.

Pros

Very intuitive, easy to get up and running in very little time. This was deployed into our business with very little staff training required, I have received a lot of positive feedback from staff and visitors.

Cons

Nothing really, so far this has met our expectations and beyond.

Response from Sign In App

Thanks so much for the review, it is really appreciated.

Michael
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Super value for money tool that does what its supposed to do!

Reviewed on 2019/07/12

Moving away from a paper based visitor book, this solution means we are able to better secure...

Moving away from a paper based visitor book, this solution means we are able to better secure visitor data, automate notifications to our internal hosts and also have a much clearer picture of who is in the office in case of emergency. Having QR codes for pre-registered visitors makes signing in so quick and straight forward and the ability to configure customised messages around information security and NDAs that are sent to visitors automatically just helps to ensure everyone is aware of our rules and procedures without needing manual intervention and printing of countless documents.

Pros

The customisable options available mean you can set-up the system to work to your requirements without having to ask the team to configure or develop it for you. Once you've got your account activated, you configure everything yourself and set-up your devices with little hassle or issue. The support you get from the team is top notch, where they are quick to respond to queries or issues (and the odd stupid question!). They also actively seek out feedback on how they can further improve and develop the tool. The simplicity and ease to roll this out has been brilliant and has quickly helped us make our visitor management processes more robust and secure.

Cons

I genuinely haven't found anything that I don't like about this software yet. Anything we've identified as a possible improvement is already being developed by the team! :-)

Response from Sign In App

Thanks so much for taking the time to send the team the review. We look forward to working with you on the rollout.

Kashif
Overall rating
  • Industry: Nonprofit Organization Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

SIGN IN - GROUPS MANAGEMENT SYSTEM

Reviewed on 2020/08/10

It is a very good system for beginning with but i must say there is a lot of potential to alter...

It is a very good system for beginning with but i must say there is a lot of potential to alter the system for individual customers as it provide much better options for the users. As a whole we are happy with this system after using free trial and going on to purchase the whole system with this hope that our needs/suggestions will be considered and we can see those changes in the near future.
Please take these suggestions as honest opinion/review & not as criticism.

Best

Pros

QR codes are the best part of this system as it provide contactless options for the user to mark in their attendance, but i believe it can be enhanced more with use of only 1 QR code for 1 member using multiple groups. It can be fitted perfectly with our existing system with few changes on the development side.

Cons

There should be an integration with some kind of payment terminals so a user logging in can pay directly through the terminal having linked with their sign-in. Staff attendance should be much enhanced as there is no option to input annual and sick leave. And the reporting system is very basic there is room of development there as well.

Response from Sign In App

Thanks so much for the review, we really value your feedback.

Our communities suggestions are really important to our continued development.

Paul
Overall rating
  • Industry: Facilities Services
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

'Thats Well Cool'

Reviewed on 2019/07/17

This hardware and app have really cleaned up the paper signing in forms in our unattended reception....

This hardware and app have really cleaned up the paper signing in forms in our unattended reception. It looks great and offers great functionality. It is easy to use and nearly all our office and guest users found it intuitive. We sent our CEO an email with the companion app and on his first visit he remarks were 'thats well cool!'

Pros

The look and companion application. The ability to have a mobile fire register and booking in H&S message that is signed and recorded.

Cons

No NFT and does not interface with our door entry system booking people in when they swipe in on the front door.

No ability to send a custom email (and companion app) message to people who have not signed out after the building closes at the end of day time warning them they have note booked out.

Response from Sign In App

Thanks so much for the review, the team really appreciate the feedback.

Watch this space for the some new features over the summer that you might be interested in ;-)

Simon
Overall rating
  • Industry: Motion Pictures & Film
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Couldn't have re-opened without it!

Reviewed on 2020/06/27

Without Sign In App our company would not be able to comply with UK Gov guidance or our own...

Without Sign In App our company would not be able to comply with UK Gov guidance or our own policies that ensure safe working during the COVID-19 pandemic. It has enabled a culture change in our company, and our client base, for good and a small investment now has meant we have vastly improved health and safety systems for the future.

Pros

Sign In App has all the features we need and others that we now can't do without. We have trialled other - more expensive - solutions over the years and they were always disappointing for one reason or another.
It combines, staff, contractors, freelancers, residents, visitors, deliveries into a single system so we have and helps ensure we health check everybody that access the building.

Cons

We would like a few more options to help visitors sign-in with minimum interaction. However it looks like solutions to this will be forthcoming soon from their pro-active development team.

Response from Sign In App

Thanks so much for taking the time to provide us with a review, the team really appreciate it.

Andrew
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Reinvented our sign in process at a stroke

Reviewed on 2019/08/02

Pros

Located this software from a crowded market and delighted with our choice. Initially looking for a product that was gdpr compliant but its simple to use functionality, intuitive controls and ease of use means we've been able to successful trial it to visitors and staff with virtually no user hand-holding. Instantly transformed our sign in process, complied with our HR, security and safety policies and delivered a professional first-impression to all users.

Cons

We're asking users to read through T&Cs prior to signing in - options to reduce, format text in these areas plus a scroll bar would be useful.

Response from Sign In App

Thanks for taking the time to give us a review, we really appreciate it.

We will pass on your feedback to the product team, I know there are a few updates coming in this area so you will see some developments over the summer.

Ahmed
Overall rating
  • Industry: Executive Office
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent service and very affordable

Reviewed on 2022/08/25

Pros

Customer support is excellent, software is intuitive and sleek, and it does everything it says on the tin

Cons

Would be nice if it worked on Android. That's about it.

Response from Sign In App

Thanks so much for the review, the team really appreciates it.

Llinos
Overall rating
  • Industry: Commercial Real Estate
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

cool App

Reviewed on 2019/01/28

Overall it could have been a negative experience but the staff were so great at explaining why we...

Overall it could have been a negative experience but the staff were so great at explaining why we had issues and suggesting fixes that it made is easy and got sorted quickly. We're going in to our second year now and love it.

Pros

it's easy to use and easy to adapt to your own company information. looks professional . excellent customer service.

Cons

we had some issues to begin with due to having an old ipad that was running a older version of ios and the app kept crashing.

Luke
Overall rating
  • Industry: Research
  • Company size: 201–500 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A fun and easy to use software! 10/10

Reviewed on 2021/03/02

This app has eased our sign-in process, and it is awesome being able to see who is on-site and whom...

This app has eased our sign-in process, and it is awesome being able to see who is on-site and whom they are visiting.

Pros

The sign-in points are a great idea. The software is very easy to use and has a great look to it. I am really enjoying modifying the UI with the online portal.

Cons

For the companion app, it would be cool if the user could access the portal from there to sign people in/out.

Alternatives Considered

Envoy

Reasons for Switching to Sign In App

The pricing and customer service

Response from Sign In App

Thanks so much for taking the time to send us a review, the team really appreciates it.

Alan
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great solution for schools

Reviewed on 2019/10/23

Very positive about implementing this at our school - we have found the support to be excellent.

Very positive about implementing this at our school - we have found the support to be excellent.

Pros

Streamlines the process of visitor management with a comprehensive range of features designed to ensure we have the information we need for security, health and safety and monitoring. Intuitive layout, design and e great functionality have made the app an excellent solution for our school.

Cons

An NZ flag on the language select function would be great!

Response from Sign In App

Thanks so much for providing the team with a review, we really appreciate it.

We will work on getting that NZ flag in!!!

Adam
Overall rating
  • Industry: Consumer Electronics
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Perfect Fit

Reviewed on 2020/01/29

Pros

Does what it says on the tin. Fits our needs for guest sign in system perfectly.

a few small set up issues (choosing the correct printer etc) all questions answered in seconds buy the fantastic online chat service. obviously they know the product inside out.

Cons

not being able to pre register guests when setting up a meeting on office 365 (believe this is coming shortly)

Response from Sign In App

Thanks so much for the review, the team really appreciate it.

Invite from Outlook is on the way in our February release, if you would like to be one of the first to use it you can join our Beta Community by emailing [email protected]

Charlie
Overall rating
  • Industry: Glass, Ceramics & Concrete
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Definitely Recommend!

Reviewed on 2019/11/15

Switching over our clocking system to the Sign In App was a hassle free experience. Great customer...

Switching over our clocking system to the Sign In App was a hassle free experience. Great customer service!

Pros

Using this app mainly for payroll has had a positive impact on our business, easily exporting timesheet data has helped us save time and improve accuracy of hours worked.

Cons

Being able to log on a daily basis an absent or annual leave on the timesheet report would be great.

Response from Sign In App

Thanks for the brilliant feedback, timesheets is one of our newer features so we are pleased it is being well received.

Thanks for the recommendation also, we always take this back to the team so we will keep you posted.

Kemi
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

An efficient, user friendly & cost effective solution

Reviewed on 2020/09/09

Great value for money

Great value for money

Pros

Very easy to set up, easy to customise, easy for users to sign & at a great price. Have already recommended to colleagues.

Cons

A longer free trial period would have been great but no complaints so far.

Response from Sign In App

Thanks so much for the review, the team really appreciate it.

Kelly
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent value for money and easy to set up and use

Reviewed on 2019/11/06

We are now GDPR compliant.

We are now GDPR compliant.

Pros

The ease of setting up the app and using the reports.

Cons

On sign in groups when they are signing out an alphabetical list appears on the right of the screen and not always their photos. This confuses people.

Response from Sign In App

Thanks so much for leaving us a review, we really appreciate the feedback.

One of the team will contact you just to understand the signing out scenario and see if we can advise on an improvement for you.

Thanks Again!

Steve
Overall rating
  • Industry: Mechanical or Industrial Engineering
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Sign-In App easily fulfilled the requirements for which it was bought. Good support level too.

Reviewed on 2018/07/09

This App was purchased to simplify Fire evacuation and remove the need for Visitor/Contractor books...

This App was purchased to simplify Fire evacuation and remove the need for Visitor/Contractor books etc. The good thing is this App is constantly evolving with regular software/feature updates. It is good to know I can knowledge share with a listening team with assurance of excellent results!

Pros

Browser based, easy to use, easy to manage and constantly evolving. Ability to see across multiple sites etc. IOS releases verified to work with Sign-In app quickly.

Cons

It's early days but so far, nothing! App purchased to fulfil one certain criteria but can see huge potential for development in other areas.

Response from Sign In App

Thanks for being a great Sign In App partner, the team have all really enjoyed working with you.

LAURA
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Product

Reviewed on 2019/09/26

- Multiple sign out for staff much easier
- Fire evacuations easier
- Tracking staff travel

- Multiple sign out for staff much easier
- Fire evacuations easier
- Tracking staff travel

Pros

Ease of setting up and signing in. The evacuation list was particularly useful as we find that handwriting can at times be illegible however it was much easier with the system

Cons

We didnt find any features of the product that we disliked

Response from Sign In App

Thanks so much for the review, the team really appreciate getting the feedback.