RedFlag Reviews

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47 Reviews

- Industry: Hospitality
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Redflag - Improving our Company's Communication
Reviewed on 2023/10/31
Fantastic and reliable product that is easy to use and adopt.
Fantastic and reliable product that is easy to use and adopt.
Pros
As an organization in the Hospitality industry, our employees' ability to access timely and important information is vastly different depending on their individual roles. Many of our team members do not have email accounts and some are on the floor serving and away from a computer all day. In order to reach our employees where they are at, it was important for us to find a tool which would allow us to share dynamic and emergency notifications with our team members to their mobile devices quickly and easily. Redflag helps us accomplish this while integrating with our HR database to always have the most up to date contact information.
Cons
Implementation took some time and patience especially considering we were integrating Redflag with our HR database, but once connected, it has worked flawlessly with no IT maintenance.
- Industry: Higher Education
- Company size: 5,001–10,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review of RedFlag for Incident Response
Reviewed on 2024/04/16
Currently RedFlag is meeting all our needs for Incident Response, and we will continue to use this...
Currently RedFlag is meeting all our needs for Incident Response, and we will continue to use this product and recommend to others.
Pros
Ease of use and the many features including Teams integration.
Cons
The setup of Azure SSO could have been more streamlined, but it does work just more steps than other applications I have onboarded.
Alternatives Considered
Rave AlertReasons for Switching to RedFlag
Ease of use, cost and integrations as well as having a desktop and mobile application for our end users.- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Effective tool for emergency communication
Reviewed on 2024/02/18
Pros
RedFlag helps in effective team communication. It allow us to send emergency alert in multiple mode such as : text mail and voice. I also love the user-friendly interface beginners do not fell any confusing. I can create templates for quick message which save my time in emergency situation.
Cons
For me I do not found such cons as the service is best in best price
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RedFlag is necessary in this day and age
Reviewed on 2024/10/28
Available when needed, for after-hours emergency contacts
Available when needed, for after-hours emergency contacts
Pros
User friendly once everything is set up and all tenant info is in the system
Cons
occasional issues with mobile app, where multiple attempts to log in are needed, sometimes the entire "page" is not shown
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great ENS for companies looking for basic functionality
Reviewed on 2023/11/14
We have only used the tool during Fire Alarms, and it has performed to our expectations. Customer...
We have only used the tool during Fire Alarms, and it has performed to our expectations. Customer support has generally been very good and responsive.
Pros
Price to value. Compared to products like Everbridge, Redflag is a low cost system that met most of our Emergency Notification System needs. We are syncing it with our HR system to get nightly updates on all employee information, ensuring communications at critical times.
Cons
There is currently no functionality that can alert an administrator when there is any type of event in your area or an area where employees may reside. As a company with employees on several continents, it would be helpful to know if there are any staff that are in need of assistance or that we can do wellness checks on.
Alternatives Considered
OnSolve PlatformReasons for Choosing RedFlag
xMatters was a burden administratively and did not have many of the features that Redflag offers.Switched From
xMattersReasons for Switching to RedFlag
Price was the primary reason. Onsolve had many of the same features, but seemed to add fees for functionality that was included in the Redflag solution.- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Monthly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
User Friendly platform and easy implementation
Reviewed on 2023/08/14
My experience with RedFlag has been commendable. Beyond its intuitive interface, their customer...
My experience with RedFlag has been commendable. Beyond its intuitive interface, their customer support truly stands out. We started with a 30-day free trial and, nearing its end, were uncertain about our next steps. Recognizing our needs, the team generously extended our trial for an additional two weeks. What further impressed me was when I discovered a bug; their swift response and quick resolution indicated a genuine commitment to user feedback. It's evident they highly value their customers, and I wholeheartedly appreciate that.
Pros
What I appreciate most about Redflag is its effortless integration with MS Teams and Azure AD. Retrieving the AD roster, implementing SSO, and integrating with Teams is just a few clicks away. Given that our communication predominantly relies on MS Teams, this feature is invaluable to us. It ensures that our integration is not just seamless but also hassle-free. When stacked against other vendors, Redflag distinctly takes the lead with this functionality. Highly recommended!
Cons
While I've found a lot to appreciate with Redflag, there's a particular aspect that's been challenging. The system divides its portals for administrators and recipients, and it's similar with the mobile apps. The two different apps, 'Pocketstop' for admins and 'Redflag' for recipients, were initially confusing. I wish the sales or customer success team had provided a clearer overview at the start. It's not a major issue, but it does make the initial learning curve a bit steeper than expected.
Reasons for Choosing RedFlag
Easy implementation, and more features like Teams integration.Switched From
KonexusReasons for Switching to RedFlag
I chose RedFlag over alternative products primarily due to its straightforward implementation process and user-friendly interface. Moreover, its seamless integration with Teams made it a standout choice for our communication needs.- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
RedFlag helps us reach all of our employees when we need it most
Reviewed on 2023/11/20
Pros
RedFlag helps us reach all of our employees when we need it most! We have a very large campus and we would not be able to communicate as efficiently without this program
Cons
The groups feature hasn't worked since we started
Reasons for Switching to RedFlag
Happier with the customer service, price and product presentation- Industry: Machinery
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Effective Mass Communication Tool for Safety and Updates
Reviewed on 2023/11/20
Overall, we have thoroughly enjoyed this product and our employees have grown accustomed to its...
Overall, we have thoroughly enjoyed this product and our employees have grown accustomed to its functionality and speed. We have not yet had to use it for its native purpose - crisis communication. However, we are confident that it would reach the right people in the fastest time possible.
Pros
We have benefited greatly from the ability to message our employees directly. From one-on-one, to targeted groups, to mass company updates. This is an effective communication tool.
Cons
Limitations on character limit and ability to send and receive photos has limited individual messaging with employees. However, this has been under development and look forward to the progress.
- Industry: Real Estate
- Company size: 51–200 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Keeps the Communication Flowing!!
Reviewed on 2023/11/27
My overall experience with RedFlag is truly great and easy. I love a simple software process to...
My overall experience with RedFlag is truly great and easy. I love a simple software process to communicate with our many contacts. I know when I create a message/template and schedule it, the message is sent out with easy. RedFlag takes the hassle away of the unknown.
Pros
I am a huge fan of RedFlag, it was so easy to switch to this new system and send a message with easy. I love the easy of sending a message and seeing the results of contacts were successful and those that didn't go through. I love saving templates and scheduling when they are sent. What a great software to keep the line of communication open! It is a great success for us!
Cons
The only thing I wish RedFlag had was it automatically grouped contacts under the same employer.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform!
Reviewed on 2023/11/21
It's been terrific. Once we became familiar with how it operates, we were able to send out clear...
It's been terrific. Once we became familiar with how it operates, we were able to send out clear and consistent communications to staff, resident family members, or any combination involved. It's simple to track and very easy to determine what would need additional follow-up. All in all, it has been a great experience!
Pros
The ease of use involved, following setup, makes it simple to communicate with all, or any designated group, of our facility's stakeholders in a concise, consistent, and timely manner.
Cons
I have not found anything I haven't liked thus far
- Industry: Construction
- Company size: 501–1,000 Employees
- Used Weekly for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Game changer for internal comms
Reviewed on 2023/11/20
Ease of use, love being able to schedule text messages to our team at selected times.
Ease of use, love being able to schedule text messages to our team at selected times.
Pros
Ability to text a select group of internal team members. Ability to upload a list of users and create a new group to text.
Cons
Default email function on messages. I'd prefer the default to be text only.
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Red Flag is Helpful to Our Team
Reviewed on 2023/12/15
Overall, my organization has had a good experience with Red Flag and the services it provides.
Overall, my organization has had a good experience with Red Flag and the services it provides.
Pros
Red Flag allows our team to fully communicate. We are in a hurricane prone area and work in disaster relief so we need access to our products when a disaster could be occurring in our area.
Cons
The app could use a refresh and graphics. It's very plain.

- Industry: Nonprofit Organization Management
- Company size: 501–1,000 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
For the most part it's easy to use
Reviewed on 2023/11/21
Pros
The groupings available to send messages to.
Cons
the sync of users, don't know if we just didn't set this up but an LDAP would be great
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Emergency Notification Software
Reviewed on 2023/11/07
Great product and very easy to use and deploy. Tech savvy employees will pick it up right away and...
Great product and very easy to use and deploy. Tech savvy employees will pick it up right away and be ready to send out notifications.
Pros
Ease of deployment, ease of use, swiftness of notification
Cons
After deployment support is very minimal. We are also unable to download the training video, and that has proven to be an issue.
- Industry: Retail
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great Product
Reviewed on 2023/11/21
Great product and great value. Works better than expected and is essential tool for our company
Great product and great value. Works better than expected and is essential tool for our company
Pros
Ease of use and ability to notify tenants in clear and precise way
Cons
Robotic voice seems almost like a scam call
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Must Have Application for any Mass Communication
Reviewed on 2023/11/20
Pros
Easy to use, on my phone and lots of templates easy to customize and immediately send out.
Cons
At this stage, there's nothing I like least about RedFlag. It is fast and reliant tool to have.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 3.0 /10
Red flag feedback
Reviewed on 2023/11/19
Pros
The ease of sending messages and the immediate communication is received
Cons
Email communication- some duplication in messages
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Mass Communication Tool
Reviewed on 2023/05/04
Excellent
Excellent
Pros
We implemented RedFlag in 2017. The set-up and launch was very easy to manage. Since then i have found the program to be easy to manage and administer. The key is to key up with the contacts so you are prepared in an emergency. I am able to create and save templates for use in various emergency scenarios.I am excited about downloading the new phone app - it will make admin during an emergency even easier to manage with the fingerprint or face recognition login features.I really appreciate the quarterly webinar updates - very helpful communication!
Cons
I can't really name anything i don't like .. the product itself is excellent, updates and improvements are made regularly for ease of use, customer support is very responsive.
Alternatives Considered
Rave PrepareReasons for Choosing RedFlag
i do not recall the name of the old company - it shut down with no customer notice.Reasons for Switching to RedFlag
Program accessibility, ease of use, price point, recommended by another user, etc.- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RedFlag
Reviewed on 2023/04/02
RedFlag can, in general, be a useful tool for organisations seeking to communicate during crises...
RedFlag can, in general, be a useful tool for organisations seeking to communicate during crises quickly and effectively.
Pros
In order to ensure that messages are delivered to as many people as possible during an emergency or other pressing circumstance, RedFlag offers a variety of communication methods, including text messages, phone calls, emails, social media, and more.
Cons
RedFlag can be pricey, especially for businesses who need a lot of customisation or alerting options.
- Industry: Law Practice
- Company size: 11–50 Employees
- Used Monthly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Worth its weight in gold
Reviewed on 2023/05/04
Pros
It provides an alternative channel for communication in emergency situations and was easy for me to use when needed.
Cons
No real issues. Simpler templates from the get go would be better to make messages easier to send

- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Game Changer!
Reviewed on 2018/11/08
Have you ever had to manually contact thousands of employees during a time of crisis? As in,...
Have you ever had to manually contact thousands of employees during a time of crisis? As in, establish calling trees and try endlessly to get in touch to make sure they're okay? DITTO! That was our reality up until RedFlag came into the picture! What was once manual and very heavy lifting has now turned into smooth communication via channels that offer flexibility to our employees during already difficult times. Some might say "well don't those types of blast communications take the human touch out of equation?" Not at all the case. RedFlag tools allow you to interact directly with employees, and for those employees who might need a little extra support during difficult times - we spring into action to help. In fact, having the technology and analytics from RedFlag allows us to identify those in need much faster so we can ensure they are supported and have the resources they need.
Pros
First and foremost - it is intuitive. As soon as I was setup with an account, I jumped right into the tool without any trouble. Of course the RedFlag team had scheduled a demo so I could quickly get up to speed, but it was so simple that I could navigate it right away.
Secondly - the flexibility is huge. Flexibility in a many ways! First the flexibility to shape recipient groups is huge. For example - are you targeting a particular geography? A particular region? An account team? A department? The list goes on. I use this tool for emergency response (hurricanes, tornadoes, wildfires, etc.), but it is an effective solution for any kind of broad communication needs. Second is the flexibility to distribute messages via several channels. Text, phone calls, e-mails, etc. - not everybody wants to receive communication in the same way, so this offers a solution for everyone.
Third - data and analytics are a biggie for me! Data - RedFlag syncs with my company's data system nightly, so I know the information in RedFlag is the latest and greatest. Analytics - being able to easily pull insightful reports for all outbound messages is a huge win. This has been a game changer!
Cons
This may sound silly, but the only thing I dislike about RedFlag is the fact that I wasn't introduced to them sooner.
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
RedFlag is the True Game-Changer in Emergency Communication
Reviewed on 2019/11/28
Handling a company with branches in multiple locations across the nation can be quite a task. It’s...
Handling a company with branches in multiple locations across the nation can be quite a task. It’s your duty to ensure the safety of your employees, and doing so while being based in a single location seemed like a great challenge. That’s where RedFlag came into the picture for us! This software made it super easy for us to send out emergency notifications to our employees within seconds. Be it inclement weather fire drills, this tool has helped us send out alerts for it all. It has also improved our internal communication.
Pros
Firstly, RedFlag’s UI is exceptionally well-developed. You can easily get acquainted with it in minutes and start using it to perfection. This also makes it very simple to send out alerts during any emergency. It even allows you to send out emergency alerts in multiple modes (text, emails, and voice) to ensure that your employees notice them.
Secondly, the tool can be used during non-emergency situations for internal communications. It’s possible to send across files along with the messages, and your team can acknowledge the receipt of these messages with a single tap too. This feature comes in very handy when you need to communicate the receipt of the message in a short time.
Thirdly, I love its voice messages feature as it allows me to send across a bulk of information in a few minutes as compared to typing long messages. However, the thing I love the most about RedFlag is its Outlook add-in that helps me send out alerts and texts directly from Outlook!
Cons
I don’t think there are any cons to RedFlag as such. Would love to see even more features added to it. Kudos to RedFlag!
- Industry: Commercial Real Estate
- Company size: 5,001–10,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
More Effective, Less Effort!
Reviewed on 2022/10/18
Pros
With RedFlag, communication is quick and easy! The dashboard is user-friendly and makes emergency communication with our tenants efficient. The PocketStop Team makes set up effortless, and their training is informative and easy to follow. They provide all the tools needed to effectively utilize communication technology.
Cons
I have used and tested many communication software and I have zero complaints with RedFlag.

- Industry: Retail
- Company size: 5,001–10,000 Employees
- Used for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fast and efficient
Reviewed on 2018/11/02
We use RedFlag to communicate instant messages to our mall tenants when we have to. We had two...
We use RedFlag to communicate instant messages to our mall tenants when we have to. We had two hurricane situations a few months ago wherein we needed to inform tenants of the mall if we will close or not. Our messages we’re received timely by tenant contacts on our list and these were received simultaneously via their email and smart phones. We received many praises and positive comments during those challenging times not only from our tenants but also from the management staff, service providers and most important of all the mall owners. It is definitely an essential communication tool during crisis situations.
Pros
RedFlag is so easy to use and a fast way to communicate to our tenants on those times we need to use it. Aside from my office desktop, I was able to use it on myiPad at home.
Cons
So far I have not encountered any issues with RedFlag. It’s user friendly.
- Industry: Transportation/Trucking/Railroad
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Emergency Notification System
Reviewed on 2022/10/18
Mass communication with one click.
Mass communication with one click.
Pros
Mass communication at your fingertips with ease.
Cons
I like everything about this program it is easy to use.