Shippo Reviews

I love that both my website sales and my Etsy shop sales can flow into Shippo so that order management and shipping label purchases can be done from one platform.

I love it! It just is so much easier than other platforms I've used. There isn't anything I'd change.

Incredibly simple API allows access to multiple shipping vendors.
Price discounts for USPS are great.

We could do without the Shippo logo on USPS labels.
We had some issues connecting to our UPS account but after that got fixed its worked great.

I like the fact that it was not complicated to learn. It was very easy and logical. I get great value on my printed labels and The Shippo Insurance appears to be a great value too! I like the fact that I can choose between multiple shipping methods even though USPS in by far my chosen method. Record keeping is a snap with the ability to download orders or shipments and I also receive emails from Shippo every time I buy 1 label or multiple at a time. I like the fact that I get a copy of the label (great for reprints and records and invoices too)! I have multiple online stores and my order are imported in and in many cases I automatically designate box size and weight.

I do not like the fact that I can not import and combine orders going to the same buyer. (it saves me shipping and insurance cost)! This needs to be changed. I have twice asked support for this and have not gotten a reasonable answer. The other problem I have had is that I have two stores with eBay and when I have to change a password on one I have to delete both and reinstall. Treating each store as independent of the other would allow me to delete one and not have to reinstall both!

Integrations with 3rd party e-commerce platform to sync labels
Commercial Rates for USPS
The ability to print multi shipment manifests
Label purchases are billed once a week
Ease with reprinting a label that did not print correctly or creating another label going to the same place
5c plus per label charge on top of the commercial rate

No real cons, sometimes you are paying a few cents more than another commercial carrier for USPS but I cannot seem to figure out how its calculated.

I wish it there was a mobile app just for tracking shipments outgoing.

I have had a few issues with international addresses not being recognized but a quick google search resolves the isue.

I love how it tracks all my orders from various platforms (my 2 websites, Etsy). I can see at a glance what I need to ship and from where.
The auto-fill feature on addresses is great. Also the verifying an address is very helpful!
Being able to "store" addresses and make another label for another package without having a new order helps.
I always use USPS so being able to set that as a default helps speed making labels up.

The only con I have is the auto fill when creating a new label using the same email address. It will keep auto filling with the other address and if one client orders several gifts for different people, it's kinda a pain.

I truly enjoy that the process is easy and it states clearly what my choices are. Searching for customers is easy as well. I have been using Shippo for years and have never had any mistakes or mess-ups in tracking or anything. Everything is up to date and quickly editable.

I do not like that if I go in and edit an address in the software and save it- it is not permanent. And I have to create that label right there if I want to save the address I changed it to. I don't know if it is my browser or not, but this has been and issue. Also, if I update an address on my selling platform, it doesn't sync with Shippo. But other than that I am happy with it.

Shippo was introduced to me by Weebly my web site builder. I have loved it from the first day. It integrates many, many selling sites in one shipping window. It also offers every shipping company available.
I also opened a Shippo UPS account with substantial savings.

I hated to see the integration with Weebly being cut. I would have loved to ship my Weebly orders still with Shippo and not have to go back to their web site.

- integration with Shopify
- option to default export as 4x6 labels (Perfect for my Dymo 4XL printer)
- easy to use interface
- customize packing slip with logo
- competitors often have ugly branding on the shipping label, but Shippo elegantly has a cute hippo!

- modifying the packing list in Shippo is available in some cases, but often when I needed it, it was disabled.
- the verification process for new account sign ups currently has a manual verification via email with customer service representatives which could be automated.

This product is easy to use. It contains everything you need for every aspect of shipping as a small or large business from creating labels for shipping and returns, creating manifests and scheduling pick ups if need be. We love using Shippo for our dry goods products.

We personally did not have any difficulty using Shippo. A little confused in the beginning on billing (some charges billed instantly, while others held a week and then billed). We would love to see a used friendly app developed so we can use it on thw go as well!

We utilize Shippo for our shipping needs for the ease of integration,reliable service connection and affordable pricing. The staff at Shippo is extremely responsive and professional with service and support. The reports section is quick and easy to use, love working with this company. Thanks for the great product!

Customs declaration can be buggy once in awhile.

Shippo is my go-to​ for customized orders and return labels. I use ​different software for most of my orders but I use Shippo when I need customizable labels or multiple return labels. It automatically connects with Shopify so all my orders and addresses come over. If I need an extra label I just select the order and click Make Another Label. I use shippo for my RA to vendors or if I'm​ mailing single packages. Ive connected my Paypal with it so billing is super easy and fast.

The only problem I have with Shippo is the after shipping email function. It doesn't​ connect to Shopify to email the customer when the item has shipped. You have to make your own notification email template within Shippo. Or you can mail it with Shippo and then go over to Shopify and manually send the shipping notification from Shopify. I just like one email template for continuity, but I guess thats not too much of a con.

The software is extremely easy to use and seamlessly integrates with my GoDaddy account. They have made shipping a pain free process.

When refunding a label I wish it didn't take so long to receive the refund.

Shippo allows us to pre-pay and pre-label our shipments via the US Postal Service. It is easier to use, and costs less than, the Postal Service's comparable online postage service. It is not subject to crashing and losing input, as is the case with the Postal Service's software.

Thus far, we have found no negative features.

Super easy to create, buy and print labels in large or small batches. Also easy to search for shipments, orders or whatever else you might need to find. The pricing of the labels allows me to offer great shipping options to my customers. Integrates easily with most online business platforms.

There isn't too much to complain about with this platform. Occasionally I have an issue, maybe once a year. The customer service is medium quick to get back to you if there is an issue.

it is easy to use, clear explanations
Has address validation, on the menu- country flag to clearly see specific order

has no drop down menu to switch between different businesses-always have to sign out/sign in when need to use another business address. Also I never was able to connect another carrier for my shipping
It should be easier to hide orders for which was not purchased labels

Setting up products for easy re-ordering is very easy to set up; having so many shipping options automatically available is awesome; plus it's free.

Not having branding available with the free plans is kind of a bummer—but I completely understand they have to make their money somehow.

Shippo is pretty much all I have used for shipping and i couldn't ask for a better app! Very easy to use, allows you to bulk print and send email notifications and best of all have very competitive pricing. You can refund a label and keep track of all shipments! I won't use anything else!

I love Shippo, and only thing I would add is to be able to send bulk email notifications on same screen as printing bulk labels! Thanks!

The cost and ease of use. It implements directly with WooCommerce which makes my life easy.

That there is no button to get the tracking code directly.

If you have a small business and need to ship constantly this is the way to go! Cheap, fast and effective, it helps get the job done!

I would like to see a retrieval option for printing labels that have been marked as shipped. Sometimes I like to send freebies and extras to my customers and it would help being able to access the same label info and add it to a new label and tracking number.

Easy to use, cost integration with our shopping cart program. Bills shipping as used. Does not require you to deposit money upfront.

Does not integrate with Amazon or ebay.

It has good pricing and is pretty quick for shipping out orders. It's also laid out well so it's easy to find orders and shipments

It could add some more support for live pricing such as how much would it cost to add insurance rather than having to click all the way through to the end to find out.

It integrates easily with our online selling platforms and is easy to use. I also like that there is no monthly fee, so we only pay for what we actually use.

I literally have no complaints. When they rolled out the new look, there were a few suggestions that we submitted via their feedback form, and as far as I can tell, all of those minor issues have been resolved.

Fast and easy. I like the ability to print off shipping labels where ever and drop off my shipments.

Not mobile friendly. I would also prefer to be charged individually for purchases rather than invoiced. I make a lot of sales and it becomes difficult to differentiate them from each other an in invoice.

It easily integrated with my website. I use Squarespace, and it was so easy to connect. I don't have to worry about copying and pasting addresses into other websites, it just creates the label for me.

Honestly can't think of anything right now!

The software is so easy to use and saves me so much time printing and paying for labels at home when it’s convenient for me and my busy schedule.

Doesn’t work with Canada Post labels. I still have to use Etsy shipping tool for Canadian customers and for those I’m not using DYK for.