Shippo Reviews

I like it a lot because it has given me automation tools that saved me time and effort. I have been fascinated with this platform.

It would be great to have a faster response time to solve any questions or problems that I may have.

I love the user friendly platform, and all of the features that come along with it. The prices are comparable to other platforms as well.

I can't think of anything that i dislike about Shippo.

I would say nice things hear but im not happy with the product right now.

Tech support is useless. They tell me everything should be working but it doesn’t. My web developer tried multiple fixes and swears its on shippos end.

Shippo is very affordable and easy to use. Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. We have never had a problem using this software.

There are virtually no problems with this company or its software. We have used them for about 2 years and we will continue to use them if their pricing stays affordable.

The software is easy to use, automatically integrates with our Square online store, and saves time not having to wait in line at the post office. The fact that the program itself is free to use is amazing, as well.

We use a Word doc with Avery labels for our shipping labels. It would be great if we could create a custom label template to work with this set up. Currently, we just edit the size of the PDF that is downloaded.

Easy to use. Anyone can basically key in customer info to creating a return label and even choosing the available shipping rates. What I also love is that, it is prepare service too. I am not too sure on this, but I get charges after my orders have been delivered to my customers

I haven't experienced any negatives with shippo as of now, since my 2 years of using their services.

I can print shipping labels easily, and they have a good discount on most carriers. The software is easy to understand and use, and we transitioned seamlessly from our old provider.

When you try to send a tracking email, it drops the ball. It does not let me look at the email to be sent or verify the email address, and simply flashes an "email sent" screen. It does this even if the recipient does not have a known email address. Sine we have low shipping volume, I simply send the emails myself.

This product was super easy to learn and implement! Everything is broken down in a user-friendly fashion. There are separate locations for orders run through shippo and orders proceed through a different application making it easy to navigate and search. Tracking numbers are displayed with a clickable link so no need to hit extra buttons just to find what you are looking for.

The search function can be a little difficult. If you are looking for a particular say first and last name. The search will bring up every order that has something similar. EX. Looking for a Sally Miller, all orders with the name Sally will come up, even if the last name was searched.

Orders show up directly from our online store in shippo’s software so printing labels and filling orders is quicker and uses less labor

I honestly have had no problems using Shippo and have loved it

Most important, very competitive rates across the most popular platforms.
2nd, easy to use. I'm in and out for all my labels.
3rdly, Incredibly responsive support team.

Not being able to customize the label size to unique sizes.

It helps integrates with Shopify. Cheaper option to ship your products. It prints out your label and gives updates on tracking

There is nothing that I do not like about shippo

I like the user interface, it's very simple. The prices are competitive, in the manner they are the same as most others, and not more expensive.

Would like an app for easy tracking access.

Shippo is one of the best and easy e-commerce platforms for shipping labels to use by a small business owners like me. I have not had a lot of hustle while using it, it saves me a lot of money and saves time. I would recommend this anyday.

The only problem I have with shippo is their customer service support. It takes ages for you to get help from them.

The ease of linking Shippo to our e-store to where our orders automatically show up in our Shippo account and can print a label within seconds.

Sometimes it takes some time for new orders to show up in our Shippo orders page.

I like the fact that it was not complicated to learn. It was very easy and logical. I get great value on my printed labels and The Shippo Insurance appears to be a great value too! I like the fact that I can choose between multiple shipping methods even though USPS in by far my chosen method. Record keeping is a snap with the ability to download orders or shipments and I also receive emails from Shippo every time I buy 1 label or multiple at a time. I like the fact that I get a copy of the label (great for reprints and records and invoices too)! I have multiple online stores and my order are imported in and in many cases I automatically designate box size and weight.

I do not like the fact that I can not import and combine orders going to the same buyer. (it saves me shipping and insurance cost)! This needs to be changed. I have twice asked support for this and have not gotten a reasonable answer. The other problem I have had is that I have two stores with eBay and when I have to change a password on one I have to delete both and reinstall. Treating each store as independent of the other would allow me to delete one and not have to reinstall both!

I like that it is easy to use. Very little issues

I wish you could see a running total of your purchases. ATM there is no way to see balance.

The software is integrated allowing user friendly platform with easy management and navigation for even the the inexperience. The customer service in impeccable and resolved my damaged goods from beginning to end with easy refunding of my label purchase. The price for each potential label order is displayed by carrier with pricing at least 35 percent off what i currently get from my logistic carrier which I was surprised. If I had known of Shippo's potential with cost for package mailings I would have been on board years ago. If was by chance I tired this to see what I heard and was amazed on the truth I heard about how much they save you on your business shipping cost.

There are none from my experience . Software is user frenziedly and easy to navigate and use

I was in search of alternative shipping options when I actually received a package with a Shippo label. I immediately went on line to check out Shippo. I signed up, used it a bit and that was the last time I went to the post office. It’s so user friendly. No nonsense. I did have a question once. Contacted Shippo by email. The response was quick and appropriate. I have noticed over the last year or so, improvements on ease of use. Nothing to loose...ease of use and peace of mind to gain.

I did have a concern about a few things originally, but there have been improvements made over the years and I no longer have any concerns

The software saves me from having to go to each individual website (e.g. USPS, UPS, FedEx, Etsy) to look for the cheapest delivery rate.

This is so minor, but I would love to be able to organize the packaging list. I have at least 15 different box sizes and the average weight is dependent on the piece that I sold. So I have to hunt for the package I am looking for. And since there is no way to alphabetize the list it takes a minute to find what I am looking for.

We love Shippo because it is easy to compare rates between different shipping options. It is nice to have all of our shipping information from UPS, FedEx, and USPS all in one place. It has majorly cut down our shipping times. We also love that there is no monthly fee for the basic package.

It would be great to see the status of the package once it has shipped within the software. Specifically, it would be great to see whether or not the package has been delivered. Now I have to take the tracking number and put it in Google.