User Friendly software
Fraser's Property Facilities Management
MYBOS V3.01 REV 3.01.01 Not as Friendly
New version not as user-friendly as the previous version.
Faults identified are advised will be addressed in next update.
Amenity bookings and calender's too vague and difficult to see quick glance activities. Much information (Rules, forms) all lost in upgrade
Dashboard of little use generally not happy with updated version
Previously very easy to use for our purpose
ease of movement between sections lost in v3
Response from MYBOS
We are always working to improve the user interface for our clients. If you would kindly send us some extra detail on which aspects of the system you find not user friendly, we would surely like to investigate. Sorry to hear that you lost data during the migration from V2 to V3. We will have one of our support staff look into it and contact you. As such, V3 does have a contractor sign in and tag printing abilities through the Keys page and we can always discuss it if you have a specific requirement.
Have a great day!
MYBOS - Efficency in the work place
Residents and management have enjoyed the MYBOS experience at concept Blue Apartments.
Its been very easy to use and everything in a simple format.
No more scrolling through excel spreadsheets and wasting time.
This programme has been great to learn and my team are all now experts at navigating through the residential database and logging in Issues, and events through out the day. This programme also allows the team to send out broadcasts and newsletters to all the residents to make sure they are up to date with all the projects within the building.
-Residential data is easy to fill in and has every category needed to run a building.
- Support team are very quick and efficient at resolving the issues and queries that the team have.
-Cases created keep all stakeholders in the know, professional format and interactive, add quotes, photos, -purchase orders and send directly to the contractors.
-Daily log keeps the managers up-to-date with contractors, issues and events.
-Parcel and Key processing has never been easier, this also comes with full history of each item so that everything can be accounted for.
- Amenities bookings allows the resident to book in the facilities, or moves all popping straight up into our calendar via the online residential portal.
- The Library allows all the building docs to be found in the one place, easy to upload and navigate.
Mobile App needs more work, at this stage its a very simple version of the overall programme.
Basic functionality needs improving
Overall great BUT needs some tweaking: 1. Export all residents - only exports the present page so you have to go through every page and merge the information 2. Key sign in - the contractor's list is not alphabetical 3. Could be easy to move a unit Owner (under Other Contacts) to the resident - ie they rent it out and then move in themselves. 4. Invoice procedure for Maintenance is not effective - now do everything manually in V3. 5. Would like an audit of, ie, Residents to see (a) who entered the data and when and (b) who revised it and when. I use MYBOS differently to most managers as a Relief Manager and in Ops, so my needs may vary to others! Really like the Search functionality now - can search animals, vehicles, phone numbers, etc. So I know you continue to improve it. Thank you :-)
It's a CRM for building management and all inclusive
Little annoyances as previously stated.
Response from MYBOS
Many thanks for your kind words and very useful suggestions. We are happy to inform you that:
1. Owner-resident conversion system is almost finished and you have access to one-way functionality in this regard.
2. Export All feature will be available soon, and other tweaks will be incorporated afterwards.
Your keen interest in MYBOS strengthens our drive to improve the system. You can always leave more suggestion with our support desk.
Simple & Effective
Searching for the right tool for our property portfolio, we have evaluated a number of facility management solutions over many months. MYBOS stood out from them all. I am very impressed with the simplicity it provides to accomplish daily building management tasks. Features like all-in-one calendar, case management, SMS, email and messaging systems promote interaction with the residents and contractors from within the system while boosting engagement with them. The user interface is quite attractive and easy to navigate. The pricing is also very reasonable and with its straightforward way of doing things, you save a lot of time, money and effort. The support team is very friendly and they handle your requests in a very personal manner. Top product!
Simplicity, reports are being compiled as you add information.
MYBOS Building Management Software
We used to manage buildings using excel spreadsheet, word docs and emails. We have since migrated our buildings to MYBOS and find it absolutely invaluable. Highly recommend it.
The issuing of work-orders, scheduling maintenance or reporting is very easy and our admin work-load has reduced significantly.
There are lots of little features/functions in the software which we weren't aware of, and are still learning/discovering. I think having an online tutorial/youtube showing functions would be good.
Easy to run the day to day managing of buildings. Simple design and quite easy to use with lots of features to assist with the management, planning and maintenance of buildings.
Not being able to import more than 3 photos to a case and not being to pre-save texts for emails.
Overall the system has worked very well. It took sometime to setup and having the staff engaged in using it but we are using it daily .
Functionality in using mobile app
Being able to add photos, warranties and quotes to jobs
Having a centralized system to log all maintenance that is in real time
Service prompts and capturing data to keep inline with warranties
Customer support team is brilliant and very prompt
Can be time consuming to go through the motions to enter
At times can be slow to load
Only being able to load 3 photos for a case
More capabilities in reporting would be of benefit
My experience with MYBOS Building Management System has been very positive. Their customer service and responsiveness is truly exceptional. The interface is very nice and easy, providing an easy learning curve for the users. The dashboard is quite comprehensive yet very legible. Residents can raise cases from within the system which makes it much simpler to address and track any maintenance issues. I particularly like the reports with a variety of export options and their professional design, which I can straight away present to my bosses without any modification. The searchable library can be used to store all kinds of documents in an organised fashion providing easy access when needed. I would surely recommend it.
Response from MYBOS
Thanks a lot Daniel. We appreciate your thoughts.
MyBos from a Building Managers perspective
We have better communication inter-departmentally since using MyBos and it is helping to ensure accountability.
Great functionality for a Building Manager, all of the features to assist in the role, easy to use and adapt for your own building. Support team are quick to respond and resolve. Reporting is extensive. You will not use all features but there are plenty of features for different environments.
Nothing really, any issues I have come across thus far the support team have been able to (on most occasions) either provide a work around or add it to the changes they are working on. If anything, and quite a small thing, I would say when we have had a few issues on the App it has been frustrating that these issues can re-occur on the same app if you have a user using a different version of phone.
It has made the running of my building so much easier. The staff that i deal with from MyBos have always bent over backwards to assist.
The ease and functions on the system. MyBos has rolled all of my different spreadsheets & reports into 1 easy to use system that has saved me loads of time in my day to day running of my property.
The only little issues is the date function when you upload an invoice. There is none and on a invoice tracker it is something that would be useful
The Best Building Management Software On The Market
Working with the Mybos system makes the job a whole lot easier. The simplistic lay out and ease of navigation makes creating jobs, reporting etc.. a breeze. By far the best building management software on the market
The ease of navigation, reporting, work order creating
I cannot really pick anything to fault about the system.
MYBOS makes a Building Managers life Easy
As a building manager of a large apartment building, MYBOS assists me with the day to day running and logging off all aspects, from BM cases, asset recording to Broadcasting important messages to my residents.
With MYBOS being web based, I am able to access the system wherever I am, without the hassle of a VPN, or dialing into my work computer. If ever I have an issue, the support team will ususally find a solution within the day. I understand an App is on the horizon, which my residents and I are looking forward to. Cheers.
the web based aspect of the system and the reporting
Sometimes during an update, you have to delete the cache on your computer.
Great tool for our business
Mybos helps our team better manage all facilities in our buildings. It is cloud based software so can be accessed from anywhere. It also allows our committees to see exactly what is going on in the building via their own committee logins.
There is not too much we dont like, however there are some areas of the software that we dont use.
easy to add documents and send work orders.
I like the relitive ease of use, even an inexprerienced Building Manager can operate this system
I would like to see some more thought into how Building Managers need to manage thier tasks, after the task has been sent to the contractor.
Top o the Town review
I really like the MYBOS system it's very user-friendly, we have no issues with it and would recommend to our other buildings.
Key, mail system and broadcast.
The resident section where you have to go to another page to include a secondary person, it should be on the same page.
Mybos captures everything that we need to ensure good quality management of our sites.
Using Mybos has assisted us in management of our buildings, residents, security and work orders.
It is a effective tool to ensure compliance matters, maintenance schedules and work history. One of the best programs I have ever used.
Capture of data for historical use.