7 reviews

UltraShipTMS

Modular transportation logistics automation platform

4,6 /5 (7 reviews) Write a Review!

Overall rating

4,6 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
7 reviews
Jeff L.
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

This is Ultraship

Reviewed on 2019/02/05

Pros

Easy of use. Some TMS systems are cumbersome, slow and confusing. Ultraship is quick and very user friendly.

Cons

The only con I can think of is, one weekend we were locked out and the on call tech support was spotty. We got back in but it took several hours.

Response from UltraShipTMS

Not all clients/customers opt to engage 24x7x365 premium support. Most are comfortable with the Monday through Friday support hours that are included at no additional charge in every customer's subscription fees.

Our support team responded on a weekend even though premium support was not activated in this account. While it is always frustrating to wait for assistance, in reality, this support request was addressed far ahead of when it would have been if the Ultra Support team waited until 6AM the following Monday to respond.

It is for this commitment to service that the UltraShipTMS Client Support Dept. was presented with a Gold Stevie Award in the `Customer Service Department of the Year¿ category during The 12th Annual American Business Awards in Chicago.

Ron S.
Overall rating
  • Industry: Consumer Goods
  • Company size: 1 001-5 000 Employees
  • Used Other for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

TMS

Reviewed on 2019/01/28

route optimization.

Pros

Easy to navigate and use. have used many different systems in career and this ones just seems easier to navigate.

Cons

Nothing that I can think of. System was better than most I have used in my career.

Response from UltraShipTMS

Thanks for the kind words Ron. We're glad you derive value from utilizing UltraShipTMS.

Joseph L.
Overall rating
  • Industry: Consumer Goods
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Part of a team that did a TMS review for a fortune 500 food company .

Reviewed on 2015/09/08

Pros

SaaS don't need a lot of shipper IT support. Product can be used for private fleets and managing over the road carriers. ease of use and support provided

Cons

Again I was part of a team that evaluated TMS solutions. Ultraship was my choice but the team went with a different vendor.

Ed B.
Overall rating
  • Industry: Logistics & Supply Chain
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Independent Sales Agent Customized TMS

Reviewed on 2015/09/03

Pros

The TMS is customized for my specific business. UltraShip delivered a specific TMS that is very unique to my business model.

Cons

I do not get to use the product enough. Although I am out of my comfort zone when it comes to technology, UltraShip's TMS product is a very useful technology that I must have to grow.

Anton R.
Overall rating
  • Industry: Food Production
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Very Powerful Software with Exceptional Support

Reviewed on 2019/01/11

Technology is as powerful (and in some cases even MORE powerful) as the big guys, but the service and support is personalized and consistent with what you'd get from a boutique provider. Best of both worlds.

Pros

Super easy to use and navigate. Great carrier and rate management features, and very useful appointment scheduling function. Also very effectively allows me to manage our private fleet from the same screen as our common carriers.

Cons

Couldn't really think of anything I would change about it.

Response from UltraShipTMS

Thanks for such a great, positive review Anton. We're pleased you find the product so useful.

Cherie H.
Overall rating
  • Industry: Food Production
  • Company size: 5 001-10 000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

TMS & YMS

Reviewed on 2019/02/05

Locating trailers sometimes requires looking in several YMS locations.
Late code changes and reviewing requires too many mouse clicks.

Pros

I like the ease with which I am able to pull reports.

Cons

I dislike the number of mouse clicks it take to change and review a late code. I feel as though I'm developing carpal tunnel syndrome in my right index finger, due to all the clicking.

Daryl H.
Overall rating
  • Industry: Consumer Goods
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Del Lab / Coty

Reviewed on 2015/09/04

Pros

Easy to use and a great group of people to work with.

Cons

I have not found anything I do not like about the product we have.