Parking Boss Reviews

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108 Reviews
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
The Boss of Parking Solutions
Reviewed on 2023/04/27
Pros
Easy to setup, use, and maintain. Pretty clear and straight-forward once the system is in place.
Cons
Stickers we purchased from Parking Boss are poor quality and consistently melt off the windshields.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking Boss = Parking Management Made Easy!
Reviewed on 2019/07/30
We have experienced:
-Better organization in office and out in our parking lots
-Improved...
We have experienced:
-Better organization in office and out in our parking lots
-Improved communication and rapport between our staff and residents
-Lots of extra time in the day due to ease of use - Parking Boss works for US!
-Excellent record keeping
-Fantastic Customer Care from the Parking Boss team
-Extra Security by knowing who is supposed to be parking on our property
Pros
Parking Boss has saved myself and my staff hours and hours of time. We have religiously used Parking Boss to manage the parking at our apartment communities and have personally witnessed it's magic. It has helped us open up so many parking spaces and has helped us remain in control of who gets to park at our community. It's proven to not only be a major time saver, but also a bonus security measure. While advertising the program to our new residents, we are able to advertise a more secure parking lot due to our consistent use of Parking Boss. We love being able to look back and see notes we've left and photos we've taken of cars that are in violation or get towed. This allows us to physically show residents what happened and has improved communication and rapport between residents and our staff.
Cons
We would like management to be able to edit notes or delete pictures if need be. There have been times when we've made mistakes and those can't be undone.
- Industry: Commercial Real Estate
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Parking Boss evaluation
Reviewed on 2017/03/15
I believe the concept is wonderful and so far most of our residents have given the thumbs up. ...
I believe the concept is wonderful and so far most of our residents have given the thumbs up. Inputting all of the information is incredible time consuming especially with almost 1000 residents at my property. Hopefully the inputting of information can become more efficient.
Pros
Ease of monitoring registered automobiles.
Cons
Inputting initial information is very time consuming.
Response from Community Boss
Hi Shannon,
We're really sorry that the initial resident content input took too much time and completely agree with you. Your complaint is very legitimate.
We are currently testing and are very close to launching a self-registration for resident vehicles, although verifying ownership is something to consider. Do you have any thoughts on how verification should be implemented?
Also, thanks for caring enough to review us. We want to make our product as great as it can be and your feedback makes this possible.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I Wish I Would Have Thought of This Myself!!!
Reviewed on 2017/12/13
After months of resident complaints regarding our community's lack of parking, our Regional Manager...
After months of resident complaints regarding our community's lack of parking, our Regional Manager stumbled across Parking Boss and recommended that I reach out for more information. I was willing to try anything to help solve our parking problem, but after my first phone call I was sold! I couldn't wait to begin using the Parking Boss system!
Parking Boss accomplishes several things 1) It helps to enforce the lease agreement; which for us means only allowing 1 vehicle per licensed resident. The Parking Boss system easily allows us to track vehicles and ensures that only 1 sticker is issued per licensed resident. 2) It basically eliminates all unauthorized/illegal occupants living within your community because those individuals are not able to obtain a QR sticker for their vehicle, essentially making it impossible for them to park on your lot. This system forces these individuals to fill out a Rental Application in order to get added onto the lease agreement. Only when they are approved and have signed the lease agreement can they get a QR sticker for their vehicle. (Needless to say we had 20+ roommate additions within the first month!)
The Parking Boss system bleeds into some of our other systems as well. For our community it is important to know the total number of occupants living in a home because part of the monthly water, sewer & trash charges are based on the per unit occupant count. By having record of all residents living in the home, we can charge a more accurate & fair rate to all of our residents.
We are a 504 unit apartment community so tracking vehicles without some sort of system in place is almost impossible. With Parking Boss, we know exactly what vehicles are parked on our lot at all times. We can even track guest vehicles! We were able to verify proper licensing & registration when issuing the QR stickers which helped to facilitate the removal of several vehicles from the property.
In the past 12 days that our Parking Boss system has been active, we have already received 2 positive reviews specifically mentioning the improvement in our parking situation. In addition, we have noticed that our parking lot has more open spaces than ever before, even during peak hours (typically after 10pm).
I would highly recommend Parking Boss to anyone looking to solve a parking problem!
Pros
It helps to eliminate unauthorized/illegal occupants living at your community. It easily tracks all vehicles parked on your lot, including guest vehicles. Our community only allows 1 vehicle per licensed resident and this software makes it easy to enforce!
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An easy solution to parking
Reviewed on 2020/09/24
Overall, Parking Boss has been a great help with any, and all parking at our property. We are...
Overall, Parking Boss has been a great help with any, and all parking at our property. We are easily able to reach out to the vehicles that are violating parking rules (Wrong parking spot, parked in a fire lane) so long as they have a parking permit. This has made it so we have to tow less, while keeping compliance much higher
Pros
- Ease of use. The website is simple, and can be navigated with ease
- Privacy. Anyone with a parking permit will only have a parking spot, and license plate displayed if the QR code is scanned by anyone who is not an administrator for that particular parking portfolio.
- Easy to keep track of vehicles and reach out to whoever is violating any parking rules or assigned spots before resorting to towing the vehicle
- Parking spots can be set up ahead of time when setting up the software
Cons
- Searching up parking permit information is based on either permit, apartment, license plate, or parking spot. You can not just type what information you have into a single search bar. You must select the specific field you are searching in
- Parking violations time out under the violation tab and will have to be searched directly by permit number, license plate, or violation number
- Some features on the website are not immediately clear what they do.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking Boss has saved my Condominium Association time, money and improved efficiency
Reviewed on 2019/08/08
Wonderful! We were one of the first condominiums that started to use Parking Boss for parking...
Wonderful! We were one of the first condominiums that started to use Parking Boss for parking monitoring and provided feedback to the owners when the software first rolled out. We are happy with the software.
Pros
We like that the parking program is virtual and accessible to our residents and their guest 24 hours/7 days a week. I am able to access the software as the Administrator from my phone and assist my residents. It allows us to monitor the residents and their guest, it provides us with documentation that we may have unauthorized occupants.
Cons
We would like for the software to be more adaptable and allow special parking permits to be extended more than once. It would also be more convenient if we are able to just click a button to renew a parking permit that may have expired, rather than having to enter the information all over again.
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use
Reviewed on 2019/07/30
Parking boss is a great system. We use it to regulate parking in our community. It has been a big...
Parking boss is a great system. We use it to regulate parking in our community. It has been a big help.
Registration is easy to use, We have signs with instructions in our guest parking area.
We have 200 plus units at our complex and some include large household families with more then one vehicle parking boss allows us to keep track of each car for each household. It helps eliminate any unwanted cars or visitors. In the past we have also caught stolen vehicles on our property by using Parking Boss.
I would highly recommend Parking Boss to all apartment complexes and businesses with any kind of parking issues.
Pros
Easy to use.
It helps with unauthorized occupants, it not only tracks the vehicles parked within the community it accounts for guests and has a feature to see BANNED vehicles, vehicles that have tried to change one or two numbers in the license plate, we now have individual household pin codes for guests to register with.
Cons
It crashes sometimes.
would run better if in an app and not on the browser.
Response from Community Boss
Thanks for the review and we're glad to hear that your parking has improved! Crash reports are very uncommon, so we'll have one of our tech team connect with you to see what's going on.
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Simple, Robust Parking Management
Reviewed on 2017/03/15
I love this software. I run dispatch for a small security company and having a simple way for both...
I love this software. I run dispatch for a small security company and having a simple way for both myself and my officers to quickly check for registered guest passes via license plates is fantastic. I like that we can look up by plate, decal or condo number so it's not too tough to check if there are special passes registered according to any of the above. Just about my only request for improvement would be if there was a simpler way for users to register temporary license plate tags. I and my dispatchers currently need to check multiple variations of day / month / year in plate format, and again with "TEMP" in front of it to try and ascertain if someone with a temp tag actually has registered a pass with the property and it gets cumbersome. If there was some sort of strict way that the system had users register temporary plates so we don't have to constantly check multiple variations, it would be a dream come true.
Pros
Ease of use. Easy to annotate special passes and lookup said passes.
Cons
Just about the only con is that there's no standardized format for users to register temporary license plate tags. If the software made the resident follow certain standards when registering temp plates like forcing TEMP(month)(date)(year) ex TEMP031517 or similar would be great.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Virtual Patrol System
Reviewed on 2020/10/08
The customer service of the staff is stellar. They respond quickly and are accomodating and...
The customer service of the staff is stellar. They respond quickly and are accomodating and helpful and willing to attend Board meetings to review the product with the Board.
Pros
I appreciate the virtual platform that eliminates the need for issuing &/or record keeping of physical parking placards. Everything surrounding parking is virtual and in live time, which is great. It's also convenient for the residents at the communities I manage because it gives them the ability to manage their own parking.
Cons
Actually, no cons as of current! Great work.
- Industry: Security & Investigations
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Top Notch Software and Support
Reviewed on 2019/07/30
I have nothing but good things to say. Again, this software and support from Parking Boss has...
I have nothing but good things to say. Again, this software and support from Parking Boss has differentiated us from other security patrol companies in our area. We are to the point now where we won't take on a client that has parking issues that doesn't use Parking Boss.
Pros
After researching parking enforcement softwares, Parking Boss seemed like a no-brainer. I am owner of a security franchise. We were previously tracking parking violations in communities using Google Sheets. It was a disaster. Parking Boss has not only allowed us to secure more properties, it cuts time off of patrols at properties that have parking issues. I am the owner of a small security franchise, and since recommending Parking Boss to other franchisees, they have adopted it as well. I will continue to do so.
Cons
The only downfall I've seen so far is the lack of multiple thresholds for clients with multiple types of parking violations, but Parking Boss is going to be implementing this shortly.
- Industry: Real Estate
- Company size: 501–1,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Helps Keep Parking Free
Reviewed on 2020/10/03
Overall satisfied with the cost and ease of use.
Overall satisfied with the cost and ease of use.
Pros
The cost of the program is one of the benefits. It appears to have the ability to unlock more features depending on the level of the subscription. We mainly use the guest past feature to unforce our future resident parking. The ability to search through history helps identify repeat offenders and the banned vehicle list is great for courtesy patrol to identify unwanted vehicles/ trespassers.
Cons
I am unsure if all vehicle information is saved or purged. The banned vehicle and safe vehicle option appear to be the only permanent saved history.
- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
CP1 Love of Parking Boss
Reviewed on 2019/07/30
Loving it so far.
Loving it so far.
Pros
Love that Parking Boss does my old job for me, before I would have to meet unit owners and their guests at all hours of the night. Also we are able to let unit owners use Guest registration until they have received their updated registration from motor vehicle with their units address. I love the ease of looking up units parking info anytime day or night. Six different color Decals make it very easy because we have six building, so each is color coded.
Cons
The Parking Boss App does not give you the option to look up the make of a vehicle if needed, in a emergency.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking controls
Reviewed on 2020/10/11
The implementation went smoothly with the help of the Parking Boss team and it cleaned up the...
The implementation went smoothly with the help of the Parking Boss team and it cleaned up the parking situation we were having. We now know every vehicle on site which was extremely helpful when we needed owners to move their vehicles so the tree trimming project could be completed.
Pros
Ease of use for management, users and field agents.
Cons
The software is good and easy to use however, the residents would rather have their or their guests towed instead of registering their vehicles. Also, it just takes so much time for my onsite manager to manage the parking because the residents need a lot of hand holding.
- Industry: Nonprofit Organization Management
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking Boss
Reviewed on 2020/10/05
Pros
I appreciate the website being very easy to navigate. I also think the confirmation and expiration notices are great for the residents.
Cons
I would prefer the expiration to note the actual date and time instead of "Special permit expires in 7 days" when looking up a pass after the initial registration.
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Parking Boss - great for open parking communities!
Reviewed on 2020/10/05
Pros
I've used Parking Boss for 2+ years now and really enjoy the fact that there is staff on call through chat to help you at anytime!
Cons
It's a bit pricy for what is included. The only free thing would include the stickers. Additional magnets and parking violation tags cost extra
- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Make parking easier
Reviewed on 2020/10/07
My overall experience with Parking boss is positive.
My overall experience with Parking boss is positive.
Pros
I like that I can register all my residents vehicles in our parking lots, it helps to weed out the abandoned vehicles as well as unauthorized.
Cons
I dont have any issues with Parking Boss currently.
- Industry: Real Estate
- Company size: 5,001–10,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Awesome Software
Reviewed on 2019/08/01
We are helping our residents ensure there is adequate parking available to them by concentrating on...
We are helping our residents ensure there is adequate parking available to them by concentrating on the violators and following up with them.
Pros
I love all the aspects of this program. You can update parking permits, see visitor parking and all violations.
Cons
Sometimes the officers make mistakes inputting the information and there is no way to change it. You can edit the information though
- Industry: Airlines/Aviation
- Company size: 10,000+ Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best solution to fix parking problem
Reviewed on 2018/09/15
We have been dealing with constant problems with parking offences for years at our townhouse...
We have been dealing with constant problems with parking offences for years at our townhouse community. The moment we implemented Parking Boss withing weeks illegal parking almost seized. We towed only one car for the past 60 days and most reprated offenders hated scrapping violation stickers off their windows and decided to comply with parking rules. This was tge best decision and investment our community has ever made. Parking Boss team is super responsive and is able to customize software to community needs. This is best solution for any community with parking issues.
Pros
Simplicity, very easy to use and monitor, system makes any community selenforced, leaves record of any log in or action of the fueld agents and residents. Almost no way of cheating this system, which could be customized to any type and size of community
Cons
Some of the functions are still not fully compatibile with IOS decices but Parking Boss Team is constantly improving functionality
- Industry: Real Estate
- Company size: 5,001–10,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking Boss Review
Reviewed on 2020/10/03
I love it. I think that it has improved parking a lot in the community. I think the new stickers...
I love it. I think that it has improved parking a lot in the community. I think the new stickers that allow you to check off boxes was an amazing addition.
Pros
How it stores information for residents throughout their entire stay.
Pictures.
Easy to monitor changes other employees have made.
How easy it is to look up vehicle license information.
Cons
Doesn't have an official app.
Freezes sometimes.
Doesn't give you the ability to erase notes.
The QR scanner needs some improving.
No option to state that a vehicle has been towed.
- Industry: Real Estate
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Community Parking
Reviewed on 2020/10/27
Pros
I found Parking Boss extremely easy to use!
Cons
I feel the website could update visual aspects of website. Realistic maps, etc.
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking Boss Review
Reviewed on 2020/10/05
Parking Boss has helped us become more efficient managing our parking for our residents and guests.
Parking Boss has helped us become more efficient managing our parking for our residents and guests.
Pros
I like how seamless it is for my property management team and our parking services team to manage our parking for our residents and guests.
Cons
I don't have any cons about this software
- Industry: Real Estate
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Parking Boss has helped us!
Reviewed on 2020/10/09
Pros
We love that the residents and guests can register their own vehicles and we, in the office, can monitor all activity.
Cons
We have no cons. This software works for us!
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Security Officers best friend
Reviewed on 2020/10/04
Amazing and I enjoy utilizing this software.
Amazing and I enjoy utilizing this software.
Pros
I love the general simplistic and minimalist layout and design.
I've rarely if ever encountered an error and all of those errors were user error.
The software is fast and easily customizable to suit the needs of each property.
Cons
I can't say that there are any cons. It just works.
- Industry: Real Estate
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Costumer Service
Reviewed on 2019/07/31
Our previously chaotic parking lot is now much better and organized. The association has more...
Our previously chaotic parking lot is now much better and organized. The association has more control in who live here , and how and who is using the parking lot .
Pros
Ease of navigation, precise information, excellent costumer service and support.
Cons
It does not have a hierarchy management. For example, the members of the board of directors registered as a manager in the system should have more control than any member of the property management (authorized as a manager ) to make changes in the system or to obtain information from it.
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Needed Parking Help
Reviewed on 2020/10/05
Pros
This allows complete fairness to every homeowner to be able to share our limited parking.
Cons
I would say nothing, but there coupled be some work done on the reports. My opinion is the are a little archaic.