ZipBooks Reviews

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106 Reviews

- Industry: Real Estate
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Best DIY accounting software
Reviewed on 2018/02/12
Pros
Zipbooks is the best and easiest accounting software available out there. I know this because I free tried them all. They differentiate themselves bye the ease of use and the app that is above and beyond user-friendly. I have access to all the features that I need even though I'm on the free plan so with the upgrade you can get access to the most powerful features available. I recommend the software strongly to everyone. Paul
Cons
I'm waiting for the Android phone app to be released soon. They are expecting to be released in the beginning of the second quarter of 2018
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zipbooks for personal/business accounting
Reviewed on 2019/02/20
I have used many other book keeping softwares during the past 5-6 years for my personal / business...
I have used many other book keeping softwares during the past 5-6 years for my personal / business use. But Zip books is the easiest tool among all those solutions. Ease of use, Features, Mobile app view are some of the features that i like the most
Pros
Time Tracking and generate invoices for those times for a particulate project is once of the greatest feature that zip books has. Other than that it would be very cost efficient and also very easy for a business to use this solution for there book keeping. Support team is really quick and helpful on the support queries.
This is a all in one solution where you can handle accounts for multiple businesses easily.
Cons
Amount of restrictions that applied during the free tire is higher in count when this is compared with other solutions.
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Monthly for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
ZipBooks isn't what it seems
Reviewed on 2018/10/18
Overall, if you are an individual looking for a cool interface to keep a general ledger, this is a...
Overall, if you are an individual looking for a cool interface to keep a general ledger, this is a cool system. It's absolutely NOT a system of businesses. As a small business, I simply can't afford spending hours trying to may a paid system work. In this day, software shouldn't need someone holding it's hand. There are better systems out there and well worth the larger cost.
Hopefully this can save someone else from headaches. Move on, you'll be glad you skipped this system.
Pros
A beautiful interface with a clean layout gives you the first impression you are in an elegant accounting program. It also gives you step by step guides to connect banks and the progress of your connections. The ai is smart and will often correctly label your transactions.
Cons
The most major problem is, the software doesn't connect correctly to my Credit Union. It would show a balance of 3-4 past transactions, however have ALL the transactions in there.
Working with customer service is annoyingly slow. Response times in my experience have been days and I am a paid member. Along with the responses are silly gifs some people may dig, but when you have a problem, it's downright insulting.
After customer service realizing I was on an old system, they had it upgraded and wanted me to re-connect my Credit Union. As a result every transaction was gone! So years of balancing my business was vaporized. Thank god I didn't trust their customer service rep and exported everything prior to doing such a poor suggestion.
- Industry: Hospitality
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for a small business for accounting and invoicing
Reviewed on 2019/04/03
Pros
I love the simplicity of ZipBooks and that it doesn't require a software installation. It has all the features I need to run my business without having to pay or wade through features I don't need.
Cons
Nothing so far. If my needs expand I can migrate to something more robust.
- Industry: Computer Software
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Indispensable tool for managing the books of a small to medium business
Reviewed on 2018/03/20
At tax time, my job is significantly easier!
At tax time, my job is significantly easier!
Pros
ZipBooks makes tax time easy - in the past I struggled to gather all the information needed to file taxes for our small business - after using ZipBooks for the last year, taxes are a breeze and I no longer dread the day(s) spent preparing my tax returns.
Cons
I wish there was a little more on the free tier - they do a lot to make you buy a subscription, which is an understandable business model, but sometimes I wish things like syncing a bank account more than once a day (especially if you have to change your password on the banking website) were included in the free tier.
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Intuitive time tracking product that makes billing tracking a basic process
Reviewed on 2018/07/25
Pros
Nice UI, very easy to use and teach new team members how to track their time per projects. Makes a simple process (project time tracking) a simple task for team members to achieve per week.
Cons
The mobile applications can use some work. The iOS application is pretty buggy, but accessed through the web, it is pretty flawless.

- Industry: Music
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Zipbooks is a MUST for anyone who is a freelance graphic designer!
Reviewed on 2017/10/04
Simply, organization for my business and invoicing needs. Excited to demo the time tracking...
Simply, organization for my business and invoicing needs. Excited to demo the time tracking functionality soon too!
Pros
Excellent user interface design and dashboard. Super easy to navigate with a strong attention to the information architecture. Intuitive invoicing software. Amazing customer service!
Cons
5 day waiting period for payments was frustrating at first. Eventually, I was able to learn how to drop this down to a 2 days. Also, some functionality took me a bit to figure out. But customer service was able to answer my questions within a matter of minutes!
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Gamechanger for how I do online coaching/consulting.
Reviewed on 2018/01/11
Streamlined my invoicing system.
Streamlined my invoicing system.
Pros
At the end of this day, this has streamlined how I send invoices and receive payments, without having to think about the software. That's a win for me.
Cons
There are some aspects of the UI that feel a bit bloated and unnecessary. Could be streamlined some.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Great For Basic Scenarios
Reviewed on 2019/08/14
Pros
Easy to pull reports when I need them. Used to have bookkeepers as well
Cons
Can't easily do deferred revenue, so it's not ideal for SaaS where upfront payments are involved
Response from ZipBooks
Thanks for your review!
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Powerful freeware! Easy to understand interface. Fairly easy to use. Very satisfied!
Reviewed on 2018/01/19
Pros
This software connects with your bank account and automatically syncs transactions and auto-categorizes transactions. I've only been using for a few days, but have not had an issue with the auto-categorization of expenses and revenues. Saves a lot of time. I also like the auto-generated financial statements. Goof feature for free software.
Cons
I did have to brush up on some accounting fundamentals to ensure I am recording transactions correctly. It would be nice if they had some tips/descriptions of different types of transactions and how to properly record them. Was able to figure it all out through Google search though.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love ZipBooks! Easy to use, beautiful invoices, and a solid time tracker
Reviewed on 2017/08/14
Saved time, beautiful invoices, reliable and integrated time tracker
Saved time, beautiful invoices, reliable and integrated time tracker
Pros
I love the fact that I can set up and send an invoice in a few minutes, pulling in existing products and services (complete with description). The addition of a time tracker was unexpected and very appreciated! I use it to keep track of the hours spent on certain projects with those clients that prefer hourly payment over per-project pricing. ZipBooks also allows for past hours tracked that are unpaid to be automagically pulled into a new or an existing invoice, making it super simple to make sure everything is included in an invoice before sendoff. The invoices are simple, clean, beautiful and there is an "include PDF" option when sending out the invoice to clients (for those that prefer to print out and save their invoices). The customer support is phenomenal -- the support staff is friendly and helpful.
Cons
It's still a relatively new software, and I was one of the early adopters, so there were a few minor bugs and quirks in the past. The good thing is, most of the bugs are squashed, and the roadmap for the future of the app looks very bright!
Response from ZipBooks
Thanks for the great review, Diego. Glad you stuck it out with us!
- Industry: Design
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Small Business Review
Reviewed on 2020/01/06
Pros
Easy to use and very user friendly. Customer support is always fast and has a solution to most any problem I through their way.
Cons
I wish there was a way to export a formatted excel spreadsheet of reports or be able to print to a PDF (single-page) easier.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Exceptional value to this cloud-based accounting software. Compared to many other popular...
Reviewed on 2017/07/04
Saved on monthly unnecessary accounting fees using this service and the software fit my small...
Saved on monthly unnecessary accounting fees using this service and the software fit my small business without having to worry about getting stuck with bells and whistles I didn't need.
Pros
Easy to use, Great Customer Service, Available when you need it, Accounting made easy and management of clients is great. Invoicing is a breeze, even on the fly. Swayed from Wave Accounting for Zipbooks time keeping feature and decided against Quickbooks because of its pricing structure.
Cons
Managing transactions is automated with your linked bank account. But, entering transactions manually is tricky. The user must keep a close eye on transactions so the software reconciles accurately. But, this could be relevant to any accounting software...
- Industry: Design
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A wonderful tool. Very intuitive and simple design.
Reviewed on 2017/07/05
It helps me prep for tax season throughout the year, rather than doing everything right before the...
It helps me prep for tax season throughout the year, rather than doing everything right before the deadline. Also, the invoicing is embedded in the software so there is no more cross referencing pdf invoices with bank statements for payout amounts.
Pros
The simple design is the most attractive part of this software to me. So many other accounting programs are not very streamlined and simple, but Zipbooks has been very easy to use, inexpensive and the customer service is very helpful and timely.
Cons
Because I have an untraditional business model without regular payments, the business score and analytics about business health are not very helpful and actually make me feel like my business isn't as strong as it actually is. I'd prefer to turn them off if I could! But that's a very small con. I also wish I could export a list of individual expenses with their category listed but screenshots will do for now!
- Industry: Accounting
- Company size: 501–1,000 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Review ZipBooks
Reviewed on 2021/08/22
Pros
I like Zipbooks because I can handle unlimited transactions and customers for free. it's easy to use.
Cons
Important features are only available in the paid version. it is not possible to track the stock. it lacks advanced features and integration options.

- Used Weekly for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Receiving payments is absolutely insane.
Reviewed on 2018/04/25
Pros
It looks nice and relatively polished, it's easy to navigate, and the setup process (seems) pretty easy.
Cons
The setup process is bizarre. Only after I had received a payment, I was told they were holding my funds until I sent them my Social Security Number USING LIVE CHAT, which is absolutely insane. The live chat provider they use, in fact, specifically says it is not secure enough for that, and forbids them from doing so in their Terms of Service.
Additionally, weird features are gated on the free plan. For example, you can't see your notifications.
- Used Daily for 6-12 months
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Review Source
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- Value for Money
- Ease of Use
- Customer Support
Use this app frequently to pass time and to get a nice read!
Reviewed on 2018/07/08
Pros
Great app! They provide the best reads of the day, week and month. Working in NYC , very convenient to walk into a Barnes n Nobles and get a quick peak of today's best read.
Cons
Best reads are often repeated. On days I actually want to check out what to read and noticing it before is a turn off.
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
I use for business and personal accounting actually.
Reviewed on 2017/06/14
Pros
Color coding, clean interface, simple to use so that I actually am able and motivated to keep up with my accounting. Love the option to outsource bookkeeping as I scale. Custom categories are really nice, too. Love ability to add docs to transactions and link transactions to certain clients.
Cons
I don't like that bulk-categorization was removed from free accounts without notice or at least a free trial of the next paid tier account so we could understand whether we should upgrade. I also don't like that there's no cash flow statement at this time under reporting.
Response from ZipBooks
Mary,
Thanks for the great feedback!
We are finalizing the details on providing early ZipBookers exclusive options from free forever to preferred pricing.
Regarding the specific feature of bulk categorization, I'll take a look at your account and see why you aren't able to use that.
Can you send your account details to [email protected]?
With regards to accessing our cash flow statement, if you set the income statement to "cash basis", you'll be all set!
Thanks!
Brad
- Industry: Computer Software
- Company size: 201–500 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Accounting software with good API layer
Reviewed on 2019/11/15
I can say that their API is good and understandably well readable, easy to integrate.
I can say that their API is good and understandably well readable, easy to integrate.
Pros
I was in team that made integration for ZipBooks api, for another small company. Easy to set up, secure and trustworthy.
Cons
Can't say anything about the usage of the product since i was on the team that only made the integration to ZipBooks with api integration.
- Industry: Retail
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
No other way to go than ZipBooks - 100% Satisfied!
Reviewed on 2018/06/01
Bookkeeping service available to me via chat. Wonderful Bookkeepers such as Karin to help me along....
Bookkeeping service available to me via chat. Wonderful Bookkeepers such as Karin to help me along. Categorization help, ability to have a business report readily available any day. I love this program.
Pros
Extremely easy to use interface. Live chat option with a bookkeeper, preset categorization, help every step of the way, ability to track EVERYTHING about my business.
Cons
No inventory tracking feature. I would love more freedom in setting up my invoices. I need more options because my products vary. Also no intergration with eBay. But I still love the software.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor poor technical support.
Reviewed on 2016/06/16
The customer support is atrocious. I had two issues; resetting my user data and a screwed up...
The customer support is atrocious. I had two issues; resetting my user data and a screwed up connection to Stripe. The first was still outstanding 3 weeks later, the second 4 days later. No feedback from "Brad from ZipBooks" until I chased them up with followup messages.
Eventually we agreed to delete my account and I'd start from scratched. That was 2 days ago and I honestly don't expect it to happen.
I'll be staying with Xero. A much more professional product.
Pros
Free.
Connects with PayPal, Stripe and WePay.
Clean simple web interface.
- Industry: Financial Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
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- Likelihood to recommend 10.0 /10
Simple, intuitive, customer support responds super quick.
Reviewed on 2017/08/30
Organizes our billing and record keeping and helps us accept payments faster and on a recurring...
Organizes our billing and record keeping and helps us accept payments faster and on a recurring basis.
Pros
Cheap, clean and easy to use. Customer support is wicked fast. I am blown away about how intuitive the software is. Easy to import lists and accept payments. Looks super professional.
Cons
Would like more short video tutorials and fees always seem high, just need to keep building our revenue through this site and that would seem less.
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Weekly for 6-12 months
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- Value for Money
- Ease of Use
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- Likelihood to recommend 7.0 /10
Great for Feedback!
Reviewed on 2018/10/11
I've used ZipBooks on and off for less than a year for personal and small business.
I've used ZipBooks on and off for less than a year for personal and small business.
Pros
I like ZipBooks feedback functionality - the ease of which you can receive reviews, and how it incorporates the most popular social media.
Cons
I don't like that I can't track inventory. I'll need to have, open and use an additional program for inventory and figure out how to incorporate them.
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ZipBooks is very easy to use.
Reviewed on 2018/02/01
Pros
You do not have to have any accounting experience to use it. The importing feature from the Banks is fantastic, saving a ton of time of tracking expenses and applying them to the appropriate expense categories (accounts). The Time Tracking is also very easy to use.
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- Ease of Use
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So far, so good
Reviewed on 2015/11/20
Zipbooks is new, and while they still need to develop a consistent and positive track record, I can...
Zipbooks is new, and while they still need to develop a consistent and positive track record, I can say that their product and team show a lot of promise. I have had quite a bit of contact with their team and they have taken my advice and feature requests seriously. These are early days, but so far it looks great and they seem to be moving in the right direction.
Response from ZipBooks
Daniel,
Thanks for the feedback. We know we still have a long way to go. Thanks being so generous with your feedback and sticking it out with us!
ZipBooks Team