Treatwell Reviews

The software is user friendly and also a widget can be inserted into your own website and on facebook to take people to your calendar.

The fact that you can't run numerous discounts on the same services to run at different times.

Treatwell booking system is amazing. You can check your clients history, rebook them, sending your campaigns and lots of other functions. Web chat is always avilable when you need a quick response. The good thing you can approach online calendar anywhere in the world and see what's going on in your venue.

Treat the returning customers as a repeat customers even If they don't turn up within a year

The lovely clients you can create, you can add your own clients

The staff / booking system / review department.

Fantastic systems for Internet & Phone apps So easy to read and make adjustments to appointments if any customer //client which to reschedule if necessary .

High quality software. Software for ease of use

I do not think there is at present any hick cup with the existing and new software. I am sure there will be additions and perhaps they may not be as useful as it is now.

Some of Treatwell clients change their details and this is very hard to recognise that they are customers who have used our services and are not new.

Easy to use , very easy to access it from phone or laptop .

Can’t block clients , preventing the to rebook if you don’t want them in your salon

I have been with treatwell since the very beginning when it was wahanda and then treatwell I can only say what a great efficient company to put my business on

Nothing it’s all great I can work the software with confidence

Very easy to use and access. Can use so many features in one place, if I need to contact a client or Treatwell staff it’s quick and simple. Can also send out e-blasts and manage my schedule any time I need to

Sometimes it’s not easy to find a precise time when using the app on a mobile.

It’s easy to navigate around. Treatwell connect does everything for me like text and email reminders which I don’t have time for, so it’s very handy for me.

N/A the only thing that is a con is when the system goes down, but that happens to most softwares. It’s resolved very quickly so no issue there.

This software is very easy to use!! (Only widget that I need their team to help)

- when someone book 2 treatments continues, I can’t delete or reduce cleaning time between each treatment. And it made loose a chance for more appointment.

Easy to use, user friendly, punctual on payments

Support is lacking, no roster option, no integration with Google calendar

That your able to fill gaps in your day.

There needs to be something in place for people that don’t pre pay if they don’t turn up.
They should still have to put their card details in and if they don’t pre pay and wait to pay at the venue if they are a no show they should have the full amount or at least 50% deducted from their card.

Easy to use! Great technical support. The calendar layout really simple.

Would like to see more features like recurring appointments and marketing tools.

Easy to use
Great stock take
Good report system

Sometimes freezes
Errors sometime appear in the screen

That it is simple and easy to use

Convenient not complicated and easy to add new staff members in and get using the system
We love it

I don’t have any concerns about the software I have never had a problem

Easy to use, easy for clients to make bookings

There is nothing I do not like about treatwell

Very user friendly, good customer support

Missng some functions, but very minor inconvenience

Treatwell is easy to use i use it as my main diary

The glitches which is not all the time but apart frm that all good

Treatwell Connect is user-friendly, reliable and extensive in its features. I have been using this software for almost a year now and have never experienced any problems or malfunctioning.

There are some minor details that could be improved. For instance, you're unable to view at glance the number of appointments that were pre-paid once you have gone through check-out on each.

Very effective and easy to use, you can access from anywhere and any device.

The fees are quite high if you aren’t premium account

It’s very easy, handy, smart, very affordable even for small businesses. You can get help any time.

Updating website on some Saturdays which slow down the quality

We get so many repeat or new clients easy to use

Easy to use and can be use on phone or tablet

The ease of use both for me and my clients.

More statistics on sales would be great.

So easy to use, makes salon appointments easy and stress free! Love the text and email reminders

If the app is down or having probelems I can’t access any appointments or client info but this is very rare

I can book my private customers together with the ones from Treatwell. It’s very clear to use.

I don’t see any bad things about the software

The Menu is so easy to use even on a phone, the diary is excellent and helps us to work together easily in the salon. Clients find it very easy to use and it has some great little extras like the clever discounts on last minute bookings. we love it.

Nothing its excellent. Sometimes it crashes but otherwise its amazing.