IRIS CRM Reviews

IRIS CRM

CRM for the payment industry

4/5 (1 review)
Chelsea W.

Great Product and very industry specific

Used Daily for 1+ year
Reviewed on 2019/05/06
Review Source: Capterra

They are a great company and have fantastic customer service. They have a core team who responds extremely quickly and are always willing to help. No matter the issue or question.

Pros

We migrated to the product after using a different CRM for over 10 years. Our main reason for the switch was due to the fact that IRIS is extremely focused on our industry. It allows for our company to pay agents much easier with their built in residual tool than before with our previous CRM.

Cons

They are a "newer" company which always comes with a few bugs and growing pains. However, because they are new, they are always looking for genuine feed back and will implement our suggestions more so than a company who has been around longer.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

9.0/10