membermeister Reviews

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106 Reviews

- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
My admin is so easy now, I can track who has paid quicker & I can send invoices in bulk
Reviewed on 2017/10/23
Pros
The ease of use and the clarity of it. If I get stuck someone from the team is always available to help solve my query.
Response from membermeister
Thank you for this positive review Charlotte, we're so glad to hear that membermeister is having a positive impact on your business.
- Industry: Entertainment
- Company size: Self Employed
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
always attentive to giving me quality service
Reviewed on 2024/02/12
Pros
Organize It helps me keep my work organized and also have a place where my future students can register.
Cons
They need to have an app that can be downloaded on phones so that students can enter and pay more easily.
Response from membermeister
Thanks so much for your honest review Karla.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Membermeister is great!
Reviewed on 2019/03/11
Membermeister has saved me lots of time with its shared access to the registers for teachers which...
Membermeister has saved me lots of time with its shared access to the registers for teachers which makes it easy to let them know of any extras or missing people in class withought me having to fill their inboxes. If you invoice then this is easy to do in bulk. A great bit of software to help Ballet schools!
Pros
Ease of use; great support from helpful team on the end of a phone; the step by step videos are great! shared access to the registers with teachers which makes it easy to let them know of any extras or missing people in class.
Cons
It doesn’t quite fit my workflow process
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A user friendly system that can be managed by all
Reviewed on 2022/03/15
They are very quick to get back to you and very helpful, the other very well know and used systems...
They are very quick to get back to you and very helpful, the other very well know and used systems I have used alongside Membermeister have not been so quick to help, particularly those with very complicated set ups. They say that they will talk you through it but all you get is a youtube link and a brief printed outline.
Pros
I have tried various CRM systems for dance schools and some of them offer far more options than Membermeister, however you still cannot beat the simplicity of the system and anyone can use this system straight away. It is not complex to set up and you can be up and running in a matter of minuets, saving a great deal of time. I have run three CRM systems alongside Membermeister over the last couple of years and paying twice but it was important for me to get the right system for both myself and my staff., most importantly my staff. I work with computers and programmes all day long and know my way around software so I can use the more complicated systems but it is my staff who also have to use it daily and Membermesiter is the one they love the most.
Cons
They do not have as many features as other CRM systems and they are not as cheap as others, but they seem to be adding more and more features on a regular basis without changing the way the front end looks so for my staff it is great for them.
- Industry: Performing Arts
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic product and outstanding customer service
Reviewed on 2023/02/04
Pros
It’s easy to use and well put together. It makes life so simple.
Cons
I would love there to be an app. Just for easier use.
Response from membermeister
Hi Anna, Thank you for taking the time to leave us a review. We really appreciate your feedback :)
- Industry: Performing Arts
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Dance school management
Reviewed on 2022/01/26
Pros
Easy to use software, helps keep track of outstanding invoicing and check cash flow. Good for monitoring student attendance.
Cons
It would be helpful if the 'Items and Discounts' feature items could be alphabetised, as searching for certain items when invoicing can be time consuming when they are listed randomly.
Also, gender roles could be revised to add non binary to the list.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing product
Reviewed on 2022/12/09
Excellent
Excellent
Pros
This is the best software for dance studios I’ve ever used Makes running out studio so easy and is a massive time saver Keeps all our information in one place.
Cons
Nothing everything works well I’d like to be able to leave personal notes to teachers on there
- Industry: Health, Wellness & Fitness
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Software
Reviewed on 2021/10/27
The software is great - allows us to have everything we need! The team are keen on feedback for...
The software is great - allows us to have everything we need! The team are keen on feedback for developing it further. We love it!
Pros
It is simple and so easy to use! The team are so helpful if there are any questions or issues and they are always keen on feedback / any improvements we could make
Cons
Deleting students & parents at the same Time or an option for this would be useful.
Response from membermeister
Thank you Francesca, we're delighted by your review and so happy to have you as a customer.
- Industry: Performing Arts
- Company size: Self Employed
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software for Running a Dance Business
Reviewed on 2017/01/22
I have been using Membermeister for approximately 6 months since taking over a small dance school....
I have been using Membermeister for approximately 6 months since taking over a small dance school. My first invoice run when taking over the school took me several hours using standard spreadsheet software and was very stressful. My accountant suggested that I tried Membermeister as a way of saving time on my invoicing and keeping track of the finances. I first met with the support staff who showed me through the software's features. He was so helpful with answering all my questions and gave a slick presentation. Invoicing now is so easy, all I do is select which classes need an invoice and in a few clicks, the invoices are all prepared. It's very easy to keep track of who has paid and send reminders to those who haven't.
If I ever have any problems with the software or forget how to use any of the features the support staff is always quick to reply on the online chat. Suggestions on how to get the most out of the software are always given. If there are any features that aren't quite working for you or you have any suggestions for things that would make the software work better they are always open to hearing. I'm often finding messages in my inbox with news of updates based on customer suggestions.
A great piece of software that saves me so much time and helps me to keep on top of my business.
Pros
Save me so much time when creating multiple invoices.
Cons
I've had issues with the printable registers. I run classes from a church hall without wifi so am not able to use the online versions. The support staff, however, has been very helpful with coming up with ideas of how best to using the register functions of the software.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent!
Reviewed on 2018/12/30
My Reps and his team made this an easy transition from our old software to this.
My Reps and his team made this an easy transition from our old software to this.
Pros
Very easy to use on site or on the move.
Cons
None that we have experienced so far with this software
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Membermeister review
Reviewed on 2020/09/16
Very positive and would recommend to anyone who needs a programme that manages everything effectivel...
Very positive and would recommend to anyone who needs a programme that manages everything effectively for them!
Pros
They’re a great team to work with and it has all the functions you could ask for! I can’t really fault this software as without it I would not be able to run my school as I do! It doesn’t everything you could want and is really easy to use.
Cons
This is hard as there’s not much I dislike! You do have to pay for it but in my eyes, it’s all totally worth it
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Membermeister- saving us time, resources and bringing us into the 21st Century
Reviewed on 2016/12/11
We were still stuck using spread sheets for registers and databases for records- it was out dated,...
We were still stuck using spread sheets for registers and databases for records- it was out dated, time consuming and meant it all had to be done by one person. Options we looked out were either way too expensive and would be painful in the transition. We were recommended Membermeister and the user friendly interface, the easy transition and value for money made it an obvious choice for us.
The team at Membermeister are efficient, adaptable and are constantly making improvements to the system so that you can get the most out of it. At our organisation everyone has remarked on how easy it is, we have saved so much time, our parents enjoy the electronic receipts and we are constantly learning how to use more functions on it.
We would highly recommend Membermeister to a similar organisation.
Response from membermeister
Hi Ashling, it's great to hear what an improvement membermeister is to your business. It makes our work worthwhile - thanks so much for leaving us such a positive review.
- Industry: Leisure, Travel & Tourism
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use software, reduces time spent chasing payments,
Reviewed on 2018/06/15
More accurate records, less time chasing payments
More accurate records, less time chasing payments
Pros
I like the fact that we can now take payments directly into the bank, they are recorded accurately and I can see exactly who owes money
Cons
The only drawback is that have a complicated way of giving discount and the system doesn't quite allow for that, but it does allow to give discounts in other ways, I have just chose not to change at the moment.
- Industry: Leisure, Travel & Tourism
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Fantastic Product
Reviewed on 2016/06/18
Membermeister has transformed how efficient our business is and evolved with us as we have grown....
Membermeister has transformed how efficient our business is and evolved with us as we have grown. It's so simple to use and enables us to easily track our students, class registers, timetables, invoices and messaging in one place. All our staff have their own username and different levels of access for security and we can use it on our mobile phones, tablets or laptop. Fantastic value for money and once we tried it we could never go back to how we used to manage.
Pros
Everything, It will streamline your business.
Cons
Can't think of one single thing
Response from membermeister
Thank you for your brilliant review Neil, we're really happy to hear that membermeister is working so well for you.
- Industry: Sports
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An excellent Customer experience, I never feel as if I am working alone as Customer support...
Reviewed on 2018/07/28
Time saving
More efficient record keeping versus the old excel spreadsheets
Mass emails simplified
Time saving
More efficient record keeping versus the old excel spreadsheets
Mass emails simplified
Pros
The set up was carried out by membermeister team and was seamless.
Very clear in its layout.
Dashboard seriously helpful.
Invoicing very simple.
Student recording enhanced by registration form.
Cons
Sometimes pupils invoices feel hidden as goes in the parent name.
Would like a method of payment report showing the explanation put in the "other" box.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Membermeister is the best decision we have ever made!
Reviewed on 2016/09/13
This system has made life so much easier for our ballet & stage schools. Paul & Stefan made set up...
This system has made life so much easier for our ballet & stage schools. Paul & Stefan made set up so easy. Their support is fantastic as I can either message them or phone - they get back to you really quickly. I love Stefan's video tutorials when I can't remember how to do something.
Pros
Easy to set up, really easy to use & tracks all our students, classes & payments effortlessly.
Cons
It would be nice to have our 2 schools' pages open on the browser at the same time. This isn't possible at the moment.
When looking back at sent messages it would be helpful to see the pdf attachment that was sent as well.
Response from membermeister
Thanks for the great review Sarah. A quick tip for keeping both of your accounts open at the same time: use two different browsers, say Chrome for one account and Firefox for the other. That way you can stay logged in to both.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Director/Principal
Reviewed on 2018/11/03
The benefits are 10 fold with the dance school. Saves hours and hours of admin!
The benefits are 10 fold with the dance school. Saves hours and hours of admin!
Pros
It's ability to recognise finances, overdue payments, registers, messages, emails and direct debit functions. Pretty much every function :)
Cons
'Save' details repeatedly throughout enrolling a new member.
Response from membermeister
We're so happy to hear such positive feedback Danielle! Rest assured we are working hard to make membermeister even better.
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Membermeister has made the admin-side of running my dance school so much easier!
Reviewed on 2017/11/02
Easy, efficient admin software
Easy, efficient admin software
Pros
The software looks great- it has such an easy to read aesthetic that makes invoicing, timetabling and enrolling students clear and efficient. The individual personalised support you receive from the team is incredible. They are always available to help you through any problems.
Cons
The price of the software is slightly more than other competitors,; however, having never used another system I'm unsure if this is fair or not. I would say the service you receive from Membermeister is very good. I was able to receive an introductory offer on the pricing which has made it affordable for me. Without this offer I'm unsure if it would have been as tempting.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So helpful!
Reviewed on 2019/02/04
So simple and easy to use with loads of help and support
So simple and easy to use with loads of help and support
Pros
The software is amazing and does everything you could want! The support is incredible as well, getting to talk to real people helping you use it!
Cons
The only down sides are features that aren't included but this is updated so often that it's never a problem
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Very positive review!
Reviewed on 2020/06/19
A valuable addition to my business which I probably couldn’t do without!!
A valuable addition to my business which I probably couldn’t do without!!
Pros
I absolutely love this software. It’s multifunctional and does everything you need to. It’s perfect for my dance school and there’s actually not much I can fault
Cons
The only thing I would alter is that when you send the invoice it goes to the child’s name rather than the parents name. Which is ok as it’s about the child, but ultimately it’s the Parent that’s paying.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Supportive
Reviewed on 2018/08/11
There is lots of valuable support from the administrators and they are very prompt with their...
There is lots of valuable support from the administrators and they are very prompt with their support be it phone or email
Pros
Very easy to use and understand even for people with little technical know how!
Cons
the automatic fill ins can be irritating
- Industry: Arts & Crafts
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2021/02/27
Highly recommended
Highly recommended
Pros
Ease of use and technical support are excellent. New features updates regularly
Cons
Invoices are very easy to create and manage. Unable to issue credit note but ways around it.
Response from membermeister
Thanks Lorraine, really appreciate the feedback. Glad to hear that membermeister makes your invoice management so much easier and we will do our best to add the features you've requested.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my life so much easier
Reviewed on 2018/12/11
Time saver. Easy to use and learn how to use. Takes the long winded jobs out of role of being a...
Time saver. Easy to use and learn how to use. Takes the long winded jobs out of role of being a principal.
Pros
Creates everything for you. All the invoices. Can resend messages by clicking one you have sent before, easy to send messages to particular classes too.
Cons
If you add someone to a class later in a term. And build the invoice yourself rather than going to invoice all terms it still thinks that you need to invoice them. And leaves and exclamation point next to that class.
- Industry: Performing Arts
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Membermeister
Reviewed on 2021/01/14
From start to finish it’s been a very straightforward process. Excellent communication excellent...
From start to finish it’s been a very straightforward process. Excellent communication excellent product that’s hugely impacted my business
Pros
So easy to use. Excellent customer support
Cons
There’s nothing I dislike about the product
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Membermeister has been a God Send! I love it!
Reviewed on 2017/08/19
Peace of mind
Time saver
Professional look for my companies invoices
Peace of mind
Time saver
Professional look for my companies invoices
Pros
I love the fact everything is online and teachers / staff can access anywhere.
Customer support representative is very approachable and helpful
The videos are great : )
Cons
I would prefer to be able to choose from a few message when sending invoices / reminders.
A waiting list for classes would be very helpful.