AutoFluent

4.7 (111)
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The most advanced, web-based, real-time SMS - AutoFluent.NET

Overall rating

4.7 /5
(111)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.7/5
Customer Support
4.9/5

97%
recommended this app
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111 Reviews

Fernando
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Software For Automotive POS System

Reviewed on 2019/01/22

Auto fluent constantly makes a lot of improvement or update a lot of things

Auto fluent constantly makes a lot of improvement or update a lot of things

Pros

2 things I like most 1/ u can pay off the software not lease month by month. 2/ if u need the support they provided the best service my example I send them email at nite at 10.00pm . next morning 7:00 am I got call ready to solve my issue.

Cons

i don`t know yet. so far the software support what i need .

Marlene
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Franco's Auto Service Review

Reviewed on 2016/08/29

So far our shop experience with the software is working out really good. I can see that there is...

So far our shop experience with the software is working out really good. I can see that there is still some of the program we have not yet started to use. Maybe one day the guys with utilize the appointment schedule.

Pros

How it is updated into QuickBooks daily.

Cons

Part of my job is checking all the work orders. Is there a way you can look up work order numbers faster. Once you have a work order open if you could type the next work order number on the open screen and it would direct you to that next open work order.

Response from TABS

Thanks for being a great customer for over 7 years, Marlene. We appreciate you taking the time to give your input!

Jeff
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Good software but would tweak a few things

Reviewed on 2016/10/14

I am pretty happy with the reports and being able to keep an eye on profit margin. I would like to...

I am pretty happy with the reports and being able to keep an eye on profit margin. I would like to be able to upload photos to the inspection and be able to email it to our clients. We have also had problems interfacing with other products.

Pros

Able to pull reports quickly and monitor gross profit all the time.

Cons

Cannot email inspection to client. Cannot add photos to inspection.

Response from TABS

Hi Jeff. Thank you for taking the time to review us. You're not the only one requesting emailed inspections and pictures. I'm happy to say that our next release, which is currently being tested internally, will allow emailing vehicle inspections with images.

Unfortunately, we're not currently integrated with EBIS Reporting, but we're happy to give them the information and access that they need to connect to your data.

Shan
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best automotive software

Reviewed on 2020/10/14

I installed a half a dozen automotive software on my computer in 2010 and chose what was TABS...

I installed a half a dozen automotive software on my computer in 2010 and chose what was TABS automotive invoicing software which later became AutoFluent which now does so much more. The integration with QuickBooks and other companies makes it first rate!

Pros

The software works and support is phenominal!

Cons

There really is nothing that I liked the least. It works

Justin
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  • Review Source

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  • Ease of Use
  • Customer Support

Auto Biz Will Help Your Biz

Reviewed on 2010/10/14

Like many Shop owners I went through the agonizing Process of looking at the some 60 or so...

Like many Shop owners I went through the agonizing Process of looking at the some 60 or so different Shop Software programs out there.

Tabs Auto Biz was one of the last systems I looked at and I am glad that I took an opportunity to Demo the Software's Capabilities. I wanted a system with expandability, Gadgets, and most importantly good Support!

It was immediately apparent to me that the support was going to be strong and I have always been happy with the continued high level of support I have received, from Tabs. Glen, Dave and Brian have shown a keen interest in listening to their customers needs, and continue to work hard and maintaining relevant software. In the year that I have had the Tabs Auto BIz Software I have been able to increase track-able sales as a result of the Email Reminder system, also allowing me to effectively communicate to all of our customers, and cut down on our printing costs .

Pros

Data Transfer offered.

Email Estimates, invoices, marketing.
The VIKI keyless interface.
All of the features of the higher priced systems, at a lower price point.
Net-workable.
World pac, napa, nextparts, Alldata interfaces.
Integrated Credit card payment systems.
Easy to learn
Great Support Staff.
Web Back up.
Right click functionality
Ease of canned job or Package creation.
Very customizable
Easy to Read invoices.
User generated inspection sheets
Clean estimating system
Customer Decline and Authorize Features, with reminder emails on the fly!

Cons

Not as many Icons / buttons as some of the other systems.

Alexander
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  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
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  • Likelihood to recommend 8.0 /10

Excellent software for organizing , Has helped me keep track of all my inventory and employee...

Reviewed on 2018/02/06

All of my information is in order and I can see how my business is doing.

All of my information is in order and I can see how my business is doing.

Pros

I like most about autofluent how the are extremely detailed when it comes to an invoice/work order. I can find any specific info on any specific person and or date.

Cons

The least thing I like about autofluent is that Its not easy finding out where I bought part from when I open a closed invoice. I have to go through 3 menus in order to find out which vendor I purchased the outside part from.

Response from TABS

We are happy that AutoFluent works so well for you and ACJ Auto Tech. We're glad we could show you a quicker way to find your vendor and outside part information from the invoice by clicking the Details button. Thank you for being a great customer!

NICOLE
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

SWANTYS lube

Reviewed on 2016/08/19

HAVE GRATE CUSTOMER SERVICE. EASY PROGRAM TO USE. WOULD LIKE TO SEE CUSTOMER SERVICE RETURN CALLS...

HAVE GRATE CUSTOMER SERVICE. EASY PROGRAM TO USE. WOULD LIKE TO SEE CUSTOMER SERVICE RETURN CALLS FASTER. OVER ALL WE ARE HAPPY WITH THE PROGRAM.

Pros

IT EASY TO USE

Response from TABS

Thank you for taking the time to let us know you are happy with our software and support! We strive to have the fastest response times in the industry. We have good news to share with you. CARFAX gives you the ability to look up vehicles by VIN or license plate, and is included free with AutoFluent. In the Work Order, either click the 'C' button by the license plate number or the 'C' button by the VIN. The latest CARFAX features also include marketing tools to promote your shop plus send your customers recommended service reminders. Just click on the MyCARFAX button, as shown in the following: https://www.youtube.com/watch?v=cm74ozoc6Q8&feature=youtu.be

Cherie
Overall rating
  • Industry: Facilities Services
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Software!

Reviewed on 2016/08/23

Our company was looking to upgrade from Sage, it just didn't have the functionality for inventory...

Our company was looking to upgrade from Sage, it just didn't have the functionality for inventory and invoicing we needed. We found Autofluent and it has so many great features that have helped us.

Pros

Very useful for automotive work, inventory is very detailed, can invoice easily. Can hide labour or inventory on workorders.

Cons

Packages don't work well, unable to inventory them.

Response from TABS

Thank you for the recommendation for multi-store customers like you that need to share inventory! Because packages are typically made up of parts that are used in multiple packages or sold individually, we inventory the parts rather than the packages. But we are often able to help our customers with easy alternative solutions that work best for their particular situations.

Paul
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  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

This software does it all!

Reviewed on 2018/02/20

Pros

The best parts are the amount of things this software can do! I am able to track my profits and hours down to the penny. This system is so great once you learn it.

Cons

The only thing I noticed is it takes a while to learn the system but with the amazing support team, I was able to learn all the ins and outs of the system.

Response from TABS

Thank you for the wonderful review! We really appreciate users like you who love to learn about the many ways we can help run your business.

Joseph
Overall rating
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Changed my life

Reviewed on 2018/05/18

Don't know how to do something? call tech support. They are THE BEST tech support I have ever...

Don't know how to do something? call tech support. They are THE BEST tech support I have ever come in contact with.

Pros

in pricing, I love being able to create an invoicing package with all the usual components of a job. Really helps to make sure we don't forget to bill for any items.

Cons

Would like better way to keep notes on individual customers. Right now it keeps a running log, I would prefer to have sections to I can sort better.

Owen
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  • Review Source

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  • Ease of Use
  • Customer Support

Still new, but so far very impressed!

Reviewed on 2014/03/12

After spending significant time researching a replacement shop management system, We found there...

After spending significant time researching a replacement shop management system, We found there are only a few that back up the features that they claim.
After being up and running for only a few weeks now with the Tabs AutoBiz system, it is working very well for us. The learning process is much easier than our old software ever was. Our database conversion process was extremely smooth and fast making it even easier to get up to speed!
The Pros: - Easy to Use
- Integrates with QuickBooks
- Integrates well with the Online version of Alldata
- Top Notch Customer Service / Tech support / Training without a long wait time
- Easy to manage, maintain and control profit margins
- Nice user permission management. Full control over what your users can see.
- VIN decoding

The Cons: - The online parts ordering process is completely different than our original software. I think in time, this feature will become a pro because I can see the advantages, but for now we have had to completely learn how to order parts online all over again.

One of the best things so far has been the technical support. We have called with many questions and all have been answered very quickly and effectively. The support is great!
It's tough to give 5 stars overall, because we really haven't been using it long enough to say for sure. All I can say is so far we are all very impressed and have no regrets about our choice to use Tabs AutoBiz.

Justin
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I've used TABS for the past 6 years & I love it!

Reviewed on 2016/10/13

Very adaptable company that understands the industry. I first used their computer based format for...

Very adaptable company that understands the industry. I first used their computer based format for a single location, I now use their online format for multiple locations and I absolutely love their point of sale software.

Pros

They can make changes according to your suggestions or preferences.
It is already heavily adapted for almost any shop environment.

Response from TABS

Thank you so much Justin! We appreciate you, too!

Lisa
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  • Used Daily for 6-12 months
  • Review Source

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  • Value for Money
  • Ease of Use
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The system works well for invoicing and inventory control.

Reviewed on 2018/05/29

Pros

I like the simplicity of moving between quote and work order. Building invoices and being able to put notes is easy. They system as a whole is intuitive as it is much like my old system that was replaced by this one.

Cons

The search functionality for customers is not well done. You cannot simply put in a keyword like you should be able to. In fact if there is a period in a name (i.e. CA Dept. of Fish & Wildlife) you can't find that name if you don't put in the period. That make me crazy!

Response from TABS

Thank you for your review! Now that our support staff has shown you how to do a wildcard search the system should be even more efficient for you.

DWAYNE
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Finally a program that works for the professional shops

Reviewed on 2010/08/20

I have tried many programs in the 9 years being in business and this is the only program that meets...

I have tried many programs in the 9 years being in business and this is the only program that meets my shop needs. The support staff at Autobiz is unbelievable, not only are they knowledgeable in the program, you dont have to wait 2 days to get support and the desk help feature is great!!! I would like to thank Brian, Glen and the rest of the team at Autobiz. They have what it takes to make a business feel welcomed and appreciated.

Pros

Program is easy to use. Staff knowledge of the program is excellent. Parts ordering and labor guide interfacing works flawlessly. The reports that are required to run an automotive or truck repair business is a must have and this program has them. Quickbooks interfacing and online support is truly a big plus!!!! My book keeper is truly impressed with the quickbooks interface

Cons

would like to see the end of day reports have options, print or save to a file, currently to my knowledge reports automatic get printed, I would prefer saving my reports in excel but of course Im still new to the program and I havnt asked tech support about this as of today.

Amber
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Daily for 1+ year
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Good software, helpful people

Reviewed on 2016/10/13

Great experience with auto fluent. The only thing I don't like is having to leave a msg for...

Great experience with auto fluent. The only thing I don't like is having to leave a msg for customer service when we are having an issue or question.

Pros

Ease of use

Cons

Having to wait on customer service

Response from TABS

Thank you for your review. We appreciate having you as a customer.

matt
Overall rating
  • Industry: Automotive
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

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  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

very good product for the money spent, tech support is always quick to resolve any issues

Reviewed on 2017/09/28

Pros

this software is very user friendly, it allows you to manually enter and change almost anything you want, and there are always several was to be able to get to what you are looking for with just a click or two.

Response from TABS

Thank you for taking the time to let us know you are happy with Autofluent!

Nina
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So far so good!

Reviewed on 2015/05/05

We have only been using this software for about a week, but so far we are all impressed with how...

We have only been using this software for about a week, but so far we are all impressed with how user friendly it is. We had AllData Management prior to this, and it is night and day as far as ease of use.

I've nothing bad to say about entering anything, it's just too easy.

There is a small issue as far as linking with Quickbooks; Auto Fluent wants to auto-add customer payments direct into the checking account. However Quickbooks by default sends all payments to an *undeposited funds* account and then you batch payments by either credit card batch, or by actual bank deposit totals. This is important come bank reconciliation time. Hopefully going forward TABS will adjust this.

Bear in mind we've not been using this long, but so far we love it.

Response from TABS

Thank you very much for taking the time to write such a glowing review! We are glad we were able to clarify, now that we have set up your accounting, that AutoFluent already has the capability to function the way you want it.

Roger
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Great program and great people to work with.

Reviewed on 2015/02/20

We have been using this program since 1/1/2015. We are pleased with the performance of the...

We have been using this program since 1/1/2015. We are pleased with the performance of the program. A little tough to get used to at first, but once you get it figured out it is a great program. Monique in the support department has gone all out to help us with our questions. She has a great understanding as to how to get the program to set-up to your individual needs and how to make it save you time. Monique is Awesome to work with.
If you are considering the Auto Biz program, I will answer any questions I can to help you in your decision. Great Program. GREAT Support team.

JERRY
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GREAT SERVICE

Reviewed on 2013/06/05

I AM A SMALL GARAGE AND THIS PRODUCT WORKS WELL FOR ME WITH A MINIMAL AMOUNT OF UPFRONT COSTS.

I AM A SMALL GARAGE AND THIS PRODUCT WORKS WELL FOR ME WITH A MINIMAL AMOUNT OF UPFRONT COSTS.

Pros

I RECENTLY REPLACED MY SERVER AND COULDN'T LOGON TO AUTOTABS. I CALLED TECH SUPPORT AND LEFT A MESSAGE FOR HELP. WITHIN 20 MINUTES A HELPFUL ECH NAMED TROY CALLED ME BACK AND LISTENED TO MY CONCERNS. HE WALKED ME THROUGH SETTING UP REMOTE HELP ONLINE AND FROM THERE MY COMPUTER ISSUES WERE FIXED. HE WAS PLEASANT TO SPEAK WITH AND VERY QUICK AT RESOLVING MY ISSUES. I GIVE THIS PROGRAM AND THEIR TECH SUPPORT AN A+

Cons

EXPENSIVE INITIAL INVESTMENT BUT NICE TO NOT HAVE RECURRING CHARGES FOR SERVICES.

Nichol
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Impressed

Reviewed on 2013/02/15

I would Highly Recommend this software company to anyone within the mechanical world their software...

I would Highly Recommend this software company to anyone within the mechanical world their software helps you in every aspect you need when it comes to running a business

Pros

I am very impressed with the advancement of this software and their customer service dept. is excellent. Customer Service works hard to keep things up to date for you and helps set up options on the software that keeps your job moving efficiently.

Cons

As a growing and leaning company I have not come across a problem that I can honestly say they have not given 100% to help meet my needs

Pam
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5yrs and Still Happy

Reviewed on 2010/09/28

I would highly recommend to anyone looking for a point of sale software program. It works great...

I would highly recommend to anyone looking for a point of sale software program. It works great with importing all my data to QB. The inventory tracking is great. The Customer data base has so much info and history tracking. Makes for faster billing and in turn faster payments.

Pros

Very easy to use and learn for anyone. Always changing and updated to keep up with the times and all the changes. The interfacing saves times which means money.

Cons

would like to be able to build more reports and search fields within a report. cannot do custom reports.

Mark
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Tabs #1

Reviewed on 2010/08/13

I have not seen any software on the market that comes even remotely close to Tabs AutoBiz. My first...

I have not seen any software on the market that comes even remotely close to Tabs AutoBiz. My first and only recommendation.

Pros

There is not a more comprehensive, customized system on the market for tire and automotive facilities. It has all aspects of our industry covered. Support is always just moments away and to be able to speak with intelligent, knowledgable staff at all times is a welcome addition to the fantastic software!!

Cons

Have not found any yet....

Susan
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Love TABS

Reviewed on 2010/08/05

Great program, great support team, highly recommended!

Great program, great support team, highly recommended!

Pros

We have been using TABS for over two years now and love, love, LOVE it. It meets all our needs, the support is second to none and any problems unique to our Canadian business were resolved immediately. We are a busy car detail shop also providing auto glass replacement and this program is better than any we looked at.

Cons

None that I can think of.

Carl
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Shop Management Software

Reviewed on 2010/08/21

Try it you will like it!

Try it you will like it!

Pros

Easy to use system, integrates with parts catalogs very well, works well with QuickBooks. Very stable and the support is outstanding! They will adapt processes you need very fast, compared to other systems. Very fast and stable database - it does not crash like access databases!

Cons

Need to be able to restore a backup with out vendor help.

Patrick
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Tabs Review

Reviewed on 2010/07/28

Highly recommend for any automotive shop

Highly recommend for any automotive shop

Pros

Eliminates loads of paperwork. Very user friendly. The support team is always very knowledgeable and eager to help. Highly recommend this software

Cons

I wouldn't call this a negative. But the system has so many features I am not aware of. Its like buying a ferrari and only driving it in 1st gear.