---
description: Learn how Gong.io can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: Gong.io Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Conversation Intelligence](/directory/3884/conversation-intelligence/software) > [Gong.io](/software/115403/gong-io)

# Gong.io

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> Gong.io is a revenue intelligence platform that enables stakeholders to centralize all revenue workflows, providing actionable insights and streamlining processes with purpose-built AI. Gong's capabilities include Gong Forecast, which enhances revenue operating rhythm with increased customer data to drive forecast accuracy and actionable insights across the organization.
> 
> Verdict: Rated **4.8/5** by 560 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of Gong.io

The AI-based revenue intelligence platform unifies sales, customer success, and marketing workflows.&#10;&#10; Teams can pinpoint risks, identify growth opportunities, and provide actionable insights across the revenue cycle.&#10;&#10; Teams can personalize engagement at scale, eliminates redundant tasks, and boosts team productivity.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.8/5** | 560 Reviews |
| Ease of Use | 4.7/5 | Based on overall reviews |
| Customer Support | 4.7/5 | Based on overall reviews |
| Value for Money | 4.6/5 | Based on overall reviews |
| Features | 4.7/5 | Based on overall reviews |
| Recommendation percentage | 90% | (9/10 Likelihood to recommend) |

## About the vendor

- **Company**: Gong.io
- **Location**: San Francisco, US
- **Founded**: 2015

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Afrikaans, Albanian, Amharic, Arabic, Armenian, Azerbaijani, Bangla, Basque, Bosnian, Brazilian Portuguese, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Latvian, Lithuanian, Macedonian, Malay, Marathi, Mongolian, Nepali, Norwegian, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Sinhala, Slovak, Slovenian, Spanish, Swahili, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese
- **Available Countries**: Afghanistan, Albania, American Samoa, Andorra, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Bermuda and 133 more

## Features

- AI/Machine Learning
- Activity Dashboard
- Activity Monitoring
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Archiving & Retention
- Assessment Management
- Audio Capture
- Automatic Call Distribution
- Automatic Outbound Dialer
- Automatic Transcription
- Budgeting/Forecasting
- Business Process Automation
- CRM
- CRM Integration
- Call Monitoring
- Call Recording
- Call Reporting
- Call Scripting

## Integrations (98 total)

- 6sense
- 8x8 Cloud Communication Platform
- Accord
- Aircall
- Aligned
- Aloware
- AlphaSense
- Alta AI Revenue Platform
- Amazon Connect
- Ambition
- Apollo.io
- Ask-AI
- Atrium
- BigID
- Brainshark

... and 83 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversation Intelligence](https://www.getapp.za.com/directory/3884/conversation-intelligence/software)

## Related Categories

- [Conversation Intelligence](https://www.getapp.za.com/directory/3884/conversation-intelligence/software)
- [Sales Forecasting Software](https://www.getapp.za.com/directory/584/sales-forecasting/software)
- [Sales Enablement Software](https://www.getapp.za.com/directory/605/sales-enablement/software)
- [Inside Sales Software](https://www.getapp.za.com/directory/761/inside-sales/software)
- [Call Recording Software](https://www.getapp.za.com/directory/935/call-recording/software)

## Alternatives

1. [Fathom](https://www.getapp.za.com/software/2071295/fathom-1) — 5.0/5 (807 reviews)
2. [Clari Copilot](https://www.getapp.za.com/software/1985079/wingman) — 4.7/5 (313 reviews)
3. [Outreach](https://www.getapp.za.com/software/101901/outreach) — 4.4/5 (308 reviews)
4. [SalesLoft](https://www.getapp.za.com/software/1996319/salesloft) — 4.3/5 (231 reviews)
5. [Dialpad](https://www.getapp.za.com/software/103849/dialpad-sell) — 4.2/5 (562 reviews)

## Reviews

### "Gong.io is rather good, but quite expensive" — 5.0/5

> **Miodrag** | *23 February 2024* | Computer Software | Recommendation rating: 7.0/10
> 
> **Pros**: The recordings are very easy to set up, navigate, go through and find the most important bits of it
> 
> **Cons**: The pricing is probably the biggest obstacle and hence we are looking to change
> 
> Overall it is a great product. Sadly Gong.io as a leader in its market is not too open to negotiate with smaller companies

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### "Easy and reliable" — 5.0/5

> **Andrew** | *09 August 2021* | Computer Software | Recommendation rating: 9.0/10
> 
> **Pros**: This software is SUPER reliable. All of my meetings(and my colleagues') are automatically recorded and broken down to be really easy to engage with and speed through to important pieces of the meetings.&#10;&#10;It's also really easy to search for meetings with clients even if you weren't in attendance
> 
> **Cons**: I legitimately can't think of anything that bums me out. There is nothing about my Gong experience that has been disappointing or slowed down my daily workflow. I've been very pleasantly surprised with the experience after using a competitor at my last job

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### "Slows down my productivity by at least 400%" — 2.0/5

> **Marc** | *12 June 2024* | Health, Wellness & Fitness | Recommendation rating: 1.0/10
> 
> **Pros**: It has some decent AI and the call listening is good but is far outweighed by the negatives
> 
> **Cons**: It is super clunky, hard to find information you need. there is "conversations" and "engage" and they don't link. the chrome extension doesn't work at all. you can't dial from salesforce. there is no text messaging capture. It's a massive downgrade from what I can tell
> 
> terrible, i would not recommend it. it has some nice AI features but I find it almost unusable.

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### "Makes me more efficient in my day to day" — 5.0/5

> **Allison** | *09 August 2021* | Marketing & Advertising | Recommendation rating: 10.0/10
> 
> **Pros**: Call record, call grading, etc. Call recording is most helpful for me as I often am unable to take notes in real time, so I listen to my calls afterwards and can take the proper notes, document action items, follow ups, etc.
> 
> **Cons**: I really can't think of anything\! I personally use Gong.io most commonly for call recordings

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### "Great tool to discover valuable insights\!" — 5.0/5

> **Steven** | *25 November 2019* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: In our customer-centric approach listen to our customers it's religious. I really like the ability to quickly identify who is talking in the conversation, general areas and interact with my coworkers based on the findings for every call.
> 
> **Cons**: This is a great tool but kinda expensive compared with other similar tools. You should consider your budget first before making the decision. If you can afford it, it will pay the price.
> 
> It has been an excellent addition to our product management stack. Having the ability to connect with different systems for virtual calls it's really helpful. The UX of the product is great.

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## Links

- [View on GetApp](https://www.getapp.za.com/software/115403/gong-io)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/115403/gong-io> |
| de-AT | <https://www.getapp.at/software/115403/gong-io> |
| en | <https://www.getapp.com/sales-software/a/gong-io/> |
| en-AE | <https://www.getapp.ae/software/115403/gong-io> |
| en-AU | <https://www.getapp.com.au/software/115403/gong-io> |
| en-CA | <https://www.getapp.ca/software/115403/gong-io> |
| en-GB | <https://www.getapp.co.uk/software/115403/gong-io> |
| en-IE | <https://www.getapp.ie/software/115403/gong-io> |
| en-NZ | <https://www.getapp.co.nz/software/115403/gong-io> |
| en-SG | <https://www.getapp.sg/software/115403/gong-io> |
| en-ZA | <https://www.getapp.za.com/software/115403/gong-io> |
| es | <https://www.getapp.es/software/115403/gong-io> |
| es-CL | <https://www.getapp.cl/software/115403/gong-io> |
| es-CO | <https://www.getapp.com.co/software/115403/gong-io> |
| es-MX | <https://www.getapp.com.mx/software/115403/gong-io> |
| fr | <https://www.getapp.fr/software/115403/gong-io> |
| fr-BE | <https://fr.getapp.be/software/115403/gong-io> |
| fr-CA | <https://fr.getapp.ca/software/115403/gong-io> |
| nl | <https://www.getapp.nl/software/115403/gong-io> |
| nl-BE | <https://www.getapp.be/software/115403/gong-io> |

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