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173 Reviews

- Industry: Computer Software
- Company size: 2-10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Easy to setup and run
Reviewed on 2018/08/22
We ran many referral strategies :
Who will get the reward, at what price, what will you set on mails etc...
Then we installed InviteReferrals on our website with automation, using the Pixel hook they offer
Pros
Fully customizable (texts, colours, sizes, etc...)
You can test many strategies easily
Process of sending mails and Amazon coupons is very simple
Analytics : Shares, visits, etc...
Support is efficient and you contact them by Skype (screen sharing will be useful !)
Cons
I don't really remember of cons, but if I would say something, it's that at the beginning it can be difficult to run all by yourself. The better is to ask support.
- Industry: Marketing & Advertising
- Company size: 501-1 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A very good software to consider.
Reviewed on 2022/03/16
Pros
The tool’s appearance is appealing. Besides, it is professional and gets people to refer you to others if you’re ready to incentivize them.
Cons
You need to spend a lot of time taking advantage of the customization options.
- Industry: E-Learning
- Company size: 11-50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Ok product, bad support
Reviewed on 2022/03/03
The support leaves a lot to be desired. Their tech support does not come online to help even for initial setup and we have to play email games. On top of that their tech staff seem to be inexperienced and in some cases very wrong in terms of what they assess is the problem with the integration. And asynchronous email support doesn't help the matter.
Pros
Many features seem useful until we try to use. We couldn't get custom email domain work from Amazon SES.
Cons
Email integrations do not work out of the box.
- Industry: Legal Services
- Company size: 11-50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good referral tool
Reviewed on 2022/03/10
Pros
This tool allows us to keep all our referral related details in one place and access to it is very easily accessible and whenever needed.
Cons
I would love for an upgrade in the gamification functionality.
- Industry: Health, Wellness & Fitness
- Company size: 5 001-10 000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A flexible and feature-rich tool
Reviewed on 2022/02/22
Pros
The tool has a lot of settings and customization options. This gives you good control over your referral program from the beginning till the end.
Cons
We faced some issues with webhooks. However, their technical support resolved it.
- Industry: Consumer Services
- Company size: 201-500 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Good product
Reviewed on 2022/03/05
Pros
It’s a tool that simplifies the referral process and amplifies its shareability. We’re able to keep our brand advocates engaged with us through tiered rewarding.
Cons
The analytics should be better. It should have the ability to track ROI to specific channels.
- Industry: Internet
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
It interacts well with our customers
Reviewed on 2022/05/26
Pros
We find the tool great for running our referral program. It offers a pleasing and hiccup-free user experience and enables people to refer us around
Cons
Messaging instead of email for customer support would be great.
- Industry: Marketing & Advertising
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Insightful reporting
Reviewed on 2022/06/07
Pros
It is a dynamic, intuitive, and customizable tool. We find everything that this tool provides to be useful. The reporting is particularly robust.
Cons
There are features that we don’t want and don’t use.
- Industry: Internet
- Company size: 51-200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
A good referral marketing tool
Reviewed on 2022/05/20
Pros
We run a referral marketing program with it. It does a good job of tying together our offline store and e-commerce platform
Cons
Even the basic plan is expensive- $99 per month.
- Industry: Internet
- Company size: 501-1 000 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Performs as expected
Reviewed on 2022/06/01
Pros
The tool is cost-effective and delivers good results. We definitely recommend it to others. The customer service is reliable too.
Cons
It can be a little overwhelming for new users initially.
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
If You Intend to Run Viral Contests, InviteReferrals Will Deliver.
Reviewed on 2021/09/23
Pros
About usability, the interface is neatly designed and quite convenient to use.
About functionality, you have the basic features that you would expect in such a software package. You have enough options to customize how you want your campaigns to appear. You can choose the tasks you want your referrers to take to perform, set the type of rewards for each task they perform, add custom tasks, set notifications up, set integrations up. etc.
Using tools like this is a good way to get the benefits of expanding your reach and building your list at the same time. You can always access the leads you've acquired and even export the lists or automatically feed them into your email marketing software of choice.
There are tools for fraud prevention, referral testing, blocking participants, adding your team members, setting up a custom domain, etc.
For integration, InviteReferrals supports some of the most popular email marketing systems and CRMs out there, and it also integrates with Zapier, so you're in luck if that is important to you. InviteReferrals is quite robust and I only pointed out a few of the things you can do with it.
Although InviteReferrals has all these numerous features, it is still relatively easy to use. You don't have to spend minutes just to get one thing set up, although how easy you find it also depends on how tech-savvy you are as a person. With that being said, I hope this helps someone.
Cons
The only issue I experienced is when I signed up as a referrer myself and clicked on my direct referral link and I was stuck in a loop in which the link didn't redirect to the landing page. The tab just kept refreshing itself; otherwise, no other problem that I noticed.
- Industry: Retail
- Company size: 11-50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Data-Extraction and the analytics are top notch
Reviewed on 2020/02/04
I am still using InviteReferrals software because they are good.
Pros
Referral program is all good and everything but I would like to talk about the amazing feature of the data extraction and the analytics. When you start a referral program you want to see the customer engagement like the shares and the clicks also you might want to extract it. InviteReferrals provides you with that feature. They give you all the good tools to track the customer activity, so that if you are lacking in aspect you can improve it for better results.
Cons
The interface could have been better; else everything is at its best.
- Industry: Automotive
- Company size: 501-1 000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Detailed analytics and flexible platform
Reviewed on 2019/08/13
Pros
The best thing about this referral program they provide is that, they provide amazing analytical tools. Much detailed information on referrals.
Cons
I wish they can provide multiple account management from a single dashboard (if there is such a thing available).
- Industry: Information Technology & Services
- Company size: 51-200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Support team is really helpful
Reviewed on 2021/09/07
Pros
Their support team is really helpful, we were facing issues while running a campaign but they helped us in the quickest way possible.
Cons
No issues so far, though we would like to say thank you to the InviteReferrals team.
- Industry: Internet
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
We are happy to choose InviteReferrals
Reviewed on 2021/09/14
Pros
InviteReferrals offers a comprehensive tool that helps us in attracting and engaging our old and new customers. We are happy that we are getting more conversions.
Cons
Initially, it was difficult to manage, but now everything is running seamlessly.
- Industry: Financial Services
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Our ROI Increases many folds.
Reviewed on 2021/09/14
Pros
The referral program lets us expand our customer base and sales. Further our return on investment increases many times without spending much on it.
Cons
Its implementation should be more simple as it becomes tricky sometimes to manage it.
- Industry: Internet
- Company size: 51-200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A fantastic referral program software
Reviewed on 2021/10/12
Pros
InviteReferrals software is a cakewalk for a business like ours that depends a lot on word-of-mouth marketing. The customer support is also remarkable.
Cons
The main issue we’ve had is- it did not integrate with one of our tools.
- Industry: Internet
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Monitoring and managing referral programs easily
Reviewed on 2022/01/12
Pros
The automation facilitates easy monitoring and managing of referral programs. We are also seeing good results in terms of customer acquisition
Cons
The tool has a steep learning curve if you want to do everything yourself.
- Industry: Consumer Services
- Company size: 501-1 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A razor sharp software
Reviewed on 2022/02/09
Pros
Performs well in expanding our business. It also provides detailed data about conversions. Their support address issues and concerns quickly.
Cons
We also find certain aspects technical and requiring advanced knowledge.
- Industry: Consumer Goods
- Company size: 2-10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A convenient and effective tool
Reviewed on 2021/12/30
Pros
The tool is convenient and easy to use. The analytics is meaningful for increasing our reach to the next levels.
Cons
It would be good if they assign a representative initially to help us in dealing with our campaigns.
- Industry: Consumer Services
- Company size: 501-1 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The system is a cakewalk
Reviewed on 2021/11/08
Pros
Feature-rich, fully customizable and cost-effective tool that helps us stay competitive. The customer service is impressive too.
Cons
There was a point where we experienced bugs. The team fixed it quickly though.
- Industry: Entertainment
- Company size: 10 000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Has robust functionality
Reviewed on 2021/10/14
Pros
InviteReferrals software is a robust referral software. It allows for easy customization
Cons
Many times I had to take the help of their team. However, the software’s robust functionality outweighs this issue.
- Industry: Consumer Goods
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
It works!
Reviewed on 2021/10/22
Pros
InviteReferrals is easy to understand, intuitive, convenient and brings customers. It’s highly compatible too. We’re happy to use it.
Cons
Learning some of the features took a considerable amount of time.
- Industry: Consumer Goods
- Company size: 201-500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Better than its counterparts
Reviewed on 2021/10/21
Pros
When compared to other similar software, InviteReferrals is easy to implement and use. The team is also patient and supportive.
Cons
There is still room for improving the user experience.
- Industry: Internet
- Company size: 1 001-5 000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
There’s a reason why top brands have chosen it
Reviewed on 2021/10/19
Pros
The software is user-friendly and offers neat features and functionalities. The staffs are super friendly and helpful.
Cons
Initially it is a bit intimidating to get acquainted with it.