Datasite Diligence Virtual Data Room Reviews

Datasite Diligence Virtual Data Room
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114 Reviews

- Industry: Financial Services
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DataSite: Streamlining Due Diligence
Reviewed on 2024/05/07
Overall, my experience with Datasite Diligence Virtual Data Room has been positive. The platform's...
Overall, my experience with Datasite Diligence Virtual Data Room has been positive. The platform's robust security measures instilled confidence in the protection of sensitive information. Despite occasional performance lags during peak usage times, its intuitive interface and efficient document management capabilities streamlined our due diligence processes.
Pros
Advanced security protocols instill confidence.
Intuitive interface facilitates ease of use.
Robust document management streamlines processes.
Responsive customer support ensures assistance when needed.
Cons
Occasional lag during high-volume usage.
Limited customization options for user interface.
Reasons for Switching to Datasite Diligence Virtual Data Room
Great customer service and my local Datasite managers were very approachableResponse from Datasite
Greetings, Tejashwi! And thank you so much for taking the time to share your thoughts with us. We are so glad to hear you've enjoyed our security features, UI, and customer service team. I've shared your notes about slow performance, and your desire for more ways to customize the interface with our Product team. Thanks for that! Again, really glad you reached out to share your feedback. We look forward to a continued partnership! Best regards, The Datasite Team
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use and ensures documents are easily accessible and secure
Reviewed on 2024/05/07
Great experience and the support team were very responsive and helpful when needed
Great experience and the support team were very responsive and helpful when needed
Pros
Very easy to use and manage folders/documents. Setting up permissions and access controls are intuitive and the "view as" feature is particulalry useful to make sure the correct folders/files are accessible or hidden for the correct parties.
Cons
Was looking to try and freeze a portion of the dataroom but not all folders, unfortunately, this feature wasn't available
Reasons for Switching to Datasite Diligence Virtual Data Room
Had used it previously on other deals and found it very effective.Response from Datasite
Hi Chris! Thank you so much for sharing your detailed review of Datasite! I'm super glad to hear that you've found our product easy to use. And you've discovered "View As"! That one is a hidden gem and so useful for that permissions gut check. I've shared your feedback on being able to freeze parts of the data room with the Product team - and I thank you for that detail. Again, thank you so much for your feedback. We look forward to a continued partnership. Best regards, The Datasite Team
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Terribly expensive VDR
Reviewed on 2024/07/08
Terrible, way too overpriced with a very predatory pricing structure.
Terrible, way too overpriced with a very predatory pricing structure.
Pros
Functional VDR with required analytics and other functions.
Cons
Terrible pricing structure, at a cost per page, and extra costs for excels. Very predatory an way too expensive compared to other VDR providers.
Representatives are not very helpful.
Response from Datasite
Hi there, Jeffrey. Thanks for sharing your feedback. Please know that we’re taking your concerns very seriously. We invite you to reach out to us ([email protected]) any time, where we would welcome continued feedback and the opportunity to further understand your needs. We hope to work with you again. Best regards, The Datasite Team
- Industry: Telecommunications
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use VDR platform with lots of functionalities
Reviewed on 2023/12/08
Very good overall experience, we are using it repeatedly over years across many projects
Very good overall experience, we are using it repeatedly over years across many projects
Pros
Easy to use
Redaction tool
Giving access to password protected file without sharing password
Managing user access and restricting file access as required
Q&A
Cons
Nothing comes to mind as the tools I use are sufficient
Alternatives Considered
Intralinks VDRProReasons for Switching to Datasite Diligence Virtual Data Room
Past experience on using Datasite was the deciding factorResponse from Datasite
Greetings, Devashish! Thanks for leaving Datasite Diligence a review. We're so glad to read that you've been able to take advantage of so many of our tools - redaction, permissions, and Q&A - wow! We truly hope you continue to choose Datasite for all of your future deals, and we look forward to partnering with you again soon. Warm regards and thanks again, The Datasite Team
- Industry: Financial Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Datasite is good
Reviewed on 2024/05/07
Pros
Easy to use. Good customer service and support. No plug-ins.
Cons
I cant think of anything as the team was always able to provide a solution.
Alternatives Considered
Intralinks VDRProReasons for Switching to Datasite Diligence Virtual Data Room
Familiarity and pricing. It was clear that datasite was better value for money.Response from Datasite
Hi there, Richard! Thank you very much for your thoughtful review. We are super happy that you've had positive interactions with our Datasite Assist team, and especially glad that you've found Datasite to be a good value. If we can help with future deals, we'd love to work with you again! Thank you so much, and best regards, The Datasite Team
- Industry: Banking
- Company size: 51–200 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best dataroom provider I've used so far
Reviewed on 2023/12/08
Good experience overall. Available support and once you've started acquiring experience with...
Good experience overall. Available support and once you've started acquiring experience with datasite it's hard to switch to another provider
Pros
Good interface, user friendly, fast functionnalities (folder creation for example)
Cons
Suggestions of folder when you upload a document is not accurate at all
Alternatives Considered
Intralinks VDRProReasons for Switching to Datasite Diligence Virtual Data Room
More experience on the tool, easier to manageResponse from Datasite
Hi there, Arthur! Thank you so much for the level of detail in your review of Datasite Diligence. I'm thrilled to read that you've found Datasite easy to use, and that you're finding it difficult to use other providers. I'm also glad you noted your experience with folder suggestions - that's valuable information and I've passed it along to our Product team so they can investigate. Again, on behalf of the Datasite team, we're so glad you've had a great experience with our product. We look forward to hosting all your future deals. Best regards, The Datasite Team
- Industry: Individual & Family Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Product
Reviewed on 2023/12/08
Pros
Datasite is very user friendly and the value can't be beat. It's a critical tool in getting our deals done and efficiently transferring data between parties in a secure environment. Additionally, their customer support is quick to react and troubleshoot any questions we have.
Cons
There really isn't much to stay negatively about Datasite.
Response from Datasite
Hi there, Larysa! Wow, your review was so detailed and thoughtful. Thank you so much for taking time out of your day to share your experience with us. We are super glad that our product has helped you complete deals, and that our Datasite Assist team has been there to support you along the way. We hope you continue to choose Datasite, and we look forward to hosting all of your coming deals. Thanks again! Warm regards, The Datasite Team
- Industry: Insurance
- Company size: 51–200 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Makes my job easier
Reviewed on 2024/05/07
My overall review of parasite is a very positive experience
My overall review of parasite is a very positive experience
Pros
Ease of use and speed. The platform allows me have control.
Cons
The ability to not be able to bulk download documents sometimes is a pain
Response from Datasite
Hi there, Laura! Thank you so much for your review. We could not be happier to read that our software is making your job easier! I'm sharing your feedback on bulk downloads with our team - it's an Admin setting that can be adjusted, with a few options that our Service team can help with ([email protected]) . We're here 24/7 so don't hesitate to lean on us for any questions. Again, thank you so much for your review, and we look forward to working from you and your team again! Warm regards, The Datasite Team
- Industry: Investment Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Review PE Fund User
Reviewed on 2024/05/07
Very good experience, most favourable VDR in my opionen
Very good experience, most favourable VDR in my opionen
Pros
Speed, Easy to handle, faster than competition
Cons
can you write Q&A questions directly when viewing docs? i am not aware of this feature
Response from Datasite
Hi there, Philipp! Thanks for taking the time to review Datasite Diligence. I'm thrilled you've found Datasite easy & speedy! You're absolutely correct - you can ask questions from within the document viewer if the Admin has enabled Q&A. There will be two conversation bubbles in the top right corner of the viewer where you can ask questions directly from within the document. Again, thank you so much for your feedback! We look forward to serving you again soon. Warm regards, The Datasite Team
- Industry: Banking
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great VDR Provider
Reviewed on 2024/05/07
Pros
The VDR is set up in such an efficient with easy to use technology. Simple but yet full of great features.
Cons
None - no cons experienced so far with the VDR.
Response from Datasite
Hi there, Kishen! Thank you very much for your thoughtful review. We are so glad Datasite has been an efficient tool for you and your team. We look forward to working with again on future deals. Best regards, The Datasite Team
- Industry: Capital Markets
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Quality data room option
Reviewed on 2024/03/19
Pros
Datasite offers a safe and secure environment where we can share sensitive information without losing control of who has access.
Cons
The tradeoff with security is speed and ease of access. Resetting passwords and two factor authentication are must haves for a secure environment but this can sometimes slow down the speed of access.
Response from Datasite
Hi Andrew! Thank you very much for sharing your feedback with us. I'm glad you've discovered some of our optional but valuable security features, like MFA. We're releasing some multi-factor authentication updates this spring that will hopefully make it a bit easier to login. I did pass along your perspective to the Product team. Stay tuned - we'll post about it on the webpage linked below. Again, thank you for the detailed review. We look forward to supporting you and your teams on future deals! Warm regards, The Datasite Team
https://www.datasite.com/en/resources/new-features
- Industry: Investment Banking
- Company size: 10,000+ Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good VDR Provider
Reviewed on 2024/03/19
Pros
Good customer support provided by Datasite employees
Cons
Costs for VDR can scale up to really high amounts
Response from Datasite
Hi Rahul! Thanks so much for taking the time from your day to share your feedback with us. I'm glad you've been able to interact with the Datasite Assist team when you need help. Before your next deal, be sure to ask about our latest innovations. We're releasing powerful new features every month to make sure you're getting the most return on your investment with us. You can contact us anytime at [email protected]. Thanks again, Rahul! We look forward to continuing to serve you and your team. Warm regards, The Datasite Team
- Industry: Banking
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Big fan of datasite!
Reviewed on 2024/03/19
Pros
Datasite is reliable, has an intuitive interface and has all the needed functionalities. We use it on deal after deal, and it always delivers. Clients are always happy as well. Some of my favorite functions include redactions, search, Q&A, bulk upload and download, access reports.
Cons
None - I'm very happy with Datasite. Can't complain.
Alternatives Considered
Intralinks VDRProResponse from Datasite
Hi there, Sarah! What a pleasure it was to read your review. I'm so glad you've been able to use Datasite repeatedly and that you're discovering a few favorite features. We are proud to serve you and your team, and we look forward to a continued partnership. Warm regards, The Datasite Team
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works great as a secure VDR
Reviewed on 2024/03/19
Pros
Datasite was easy to use and took little effort to set up.
Cons
The Q&A feature felt clunky and confusing. You aren't able to hide questions from specific users without setting up a whole new workflow.
Response from Datasite
Greetings, Sean! Thank you very much for your review. Very glad Datasite has been easy to use and set up! I've shared your feedback on Q&A with our Product Team, and I appreciate the detail you provided. Again, thank you for taking the time to review Datasite! We look forward to working with you again soon. Best regards, The Datasite Team
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Datasite Review
Reviewed on 2023/12/06
Pros
It is fairly easy to navigate and there isn't 'too much' going on. This makes the VDR feel clean and simply makes it easier for me as the administrator to arrange everything.
Cons
Permission management can be a bit difficult to navigate, especially in terms of setting up numerous groups (in order to issues different levels of security).
Response from Datasite
Hi there, Trey! Thank you very much for taking the time to review Datasite Diligence. Very glad to read that you've found the Project Admin experience clean and simple. I'm also glad you mentioned permission management. It can certainly get complicated, and that's something that you can lean on our Datasite Assist team for help with next time. We can stage permissions on your behalf. Then you review, and approve, and ta-da! All done. Contact us ([email protected]) for your next deal, and we can walk you through all the ways Assist can act as an extension of your deal team. Thanks again, Trey! We look forward to hosting your future deals. Warmly, The Datasite Team
- Industry: Legal Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Service
Reviewed on 2024/03/19
Outstanding. Really enjoy the user experience.
Outstanding. Really enjoy the user experience.
Pros
I use Datasite for a number of the deals I work on. I find the product extremely user friendly, easy to access, and helpful to find the materials I need. It is top of the market for this software.
Cons
Notifications could be a bit more rapid and clear as to when new documents are uploaded, although it's not any worse than peer products.
Response from Datasite
Greetings, Eric! Thank you very much for your detailed and thoughtful feedback. I'm so glad you have used Datasite repeatedly and find it easy to use. I've shared your feedback on notifications with our product team - that's an area we've improved upon recently. I'll link to a video below. They're a bit more customizable than they used to be. Again, thank you so much for taking the time to talk to us. We look forward to working with you on many more deals to come.
Best regards, The Datasite Team
https://datasite.hubs.vidyard.com/watch/2zoKCaor4zRAdQfzbzndXk?
- Industry: Financial Services
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Great Product
Reviewed on 2024/03/19
Pros
Easy, simple to use, and effective for both managers and users of the VDR. Highly recommend!
Cons
It is on the pricier side and with constantly changing functionality, can be difficult to keep up with what's new.
Response from Datasite
Greetings, Alex! Thank you so much for sharing your feedback with us. I'm so happy to see that you've found Datasite Diligence easy to use for all reviewers and admins alike. We release updates every month in an effort to deliver maximum value, and I'd encourage you to check out our New Features page, linked below. We'd also love to connect and make sure you're getting the most value on your investment with us, so please contact us ([email protected]) for your next deal so we can walk you through the latest innovations. Again, thanks for taking the time to share your thoughts with us! We look forward to working with you again soon.
https://www.datasite.com/en/resources/new-features?application=diligence
- Industry: Financial Services
- Company size: 501–1,000 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Private Credit Review
Reviewed on 2024/03/19
I like it! I've found it very easy to use and the people at customer support are helpful when I...
I like it! I've found it very easy to use and the people at customer support are helpful when I can't figure out a tool / have tech issues.
Pros
I think it's easy to use, and I wish I would use it more; however, I don't set up the data rooms (the bankers send me links and I sign up for whatever one they choose)
Cons
N/A - it is my favorite VDR by miles. I think the next best is Intralinks, but Datasite is far better
Response from Datasite
Hi there, Renee! Your feedback made my day. Thank you so much for sharing feedback on your Datasite experience. We're proud to be your favorite VDR, and we're so glad you've been able to partner with the Datasite Assist team. Again, thank you so much for your kind words. We look forward to working with you again soon. Warm regards, The Datasite Team
- Industry: Investment Banking
- Company size: 51–200 Employees
- Used Monthly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
useful product
Reviewed on 2024/05/07
Pros
Very easy to use
Database management and access control are well designed
Implementation was done seelessly and required very little time
Cons
Bugs need to be ironed out and the tool can be expensive for some clients
Response from Datasite
Hi there, Vaibhav, and thank you so much for your review! We are really glad you've found Datasite to be easy to use and well designed. If you encounter any buggy behavior, let us know ([email protected]) so we can investigate. We're here for you 24/7. We iterate quickly here and release a lot of updates, and often. To make sure you're up to speed on all we have to offer, and so you can maximize value for your clients, contact us before your next deal. We'd love to show you around the latest and greatest. Again, thanks and we look forward to continuing to support you and your teams. Warm regards, The Datasite Team
- Industry: Security & Investigations
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Datasite for VDR
Reviewed on 2024/03/19
Pros
Datasite Diligence Virtual Data Room met the needs of the company, acting as a secure environment to share documents.
Cons
The Datasite Diligence Virtual Data Room does require a lot of manual effort to set up folder structures and levels of access.
Response from Datasite
Hi there, Jonathan! I'm so grateful that you took time from your day to share your review with us. We're really glad we met your team's needs. I'm also glad you mentioned that it's a manual process to setup the data room - you're not alone in that sentiment. In fact, we JUST released an update (Templates) that will help you set up future projects much faster. I'll include a video link below, and be sure to reach out to Datasite Assist ([email protected]) for your next deal - they'll help you get all set up! Again, thanks for taking the time to share your thoughts. We look forward to working with you again very soon! Warm regards, The Datasite Team
Templates: https://datasite.hubs.vidyard.com/watch/CbVgJhPqWazFJkWDcdyttn?
- Industry: Banking
- Company size: 2–10 Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Good product, happy customer
Reviewed on 2023/12/08
Absolutely no complaints, very happy with the product.
Absolutely no complaints, very happy with the product.
Pros
Very easy and straigh forward. Reasonably priced, fantastic customer service.
Cons
May be slightly more expensive than competitors so I feel I should have a look around the market from time to time.
Response from Datasite
Greetings, Robert! Thank you so much for taking the time to leave us a review. We're definitely glad to read that you've experienced fantastic service from the Datasite Assist team. With regard to pricing, we'd welcome you to contact us anytime at [email protected] so we can ensure we're maximizing value for you on your future deals - we release enhancements and new tools constantly! Again, we're really glad that you've had positive experiences with Datasite. We look forward to hosting your next deal. Warm regards, The Datasite Team
- Industry: Management Consulting
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Great product and a clear leader in the market
Reviewed on 2024/03/19
Pros
Datasite is straightforward to use, has strong name recognition, and is a go-to product in most diligence.
Cons
There could have been more warning before closing data rooms, but archive features should enable access if needed.
Response from Datasite
Hello there, Max, and thank you so much for taking the time from your day to share your feedback with us. I'm so thrilled with your kind words about Datasite, and that you consider us a market leader. I'm also glad you mentioned where we can improve in the closure process, and I've shared that note with our Product team. Datasite Archive is our newest option for retaining a copy of the data room after closure; you can read all about it here in case you're interested: https://www.datasite.com/en/products/archive
Again, thanks, Max! We look forward to hosting your next deal. Warm regards, The Datasite Team
- Industry: Accounting
- Company size: 10,000+ Employees
- Used Monthly for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
VDR review
Reviewed on 2024/05/07
Pros
Really intuitive to use, can identify newly uploaded files easily, quick management of files downloaded
Cons
I have no complaints about the virtual data room
Response from Datasite
Hello, Jonathan! Thank you so much for your feedback. We're really glad that you have found Datasite intuitive to use, and that it's been easy to find the new uploads. We look forward to working with you and your team again soon. Warm regards, The Datasite Team
- Industry: Mining & Metals
- Company size: 5,001–10,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Experience
Reviewed on 2024/05/07
Pros
Security Features. Help Support. Timely resolution of queries.
Cons
No cons. I liked it from every aspect.
Response from Datasite
Greetings, Parth! Really happy to hear you have had a great experience with Datasite. Thanks for taking the time to review us, and we look forward to working with you again soon. Best regards, The Datasite Team
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Great interface and ease of use
Reviewed on 2024/03/19
Pros
The functionality and interface is superior
Cons
Expensive compared to other options
Response from Datasite
Greetings, John! I appreciate you taking the time to share your feedback with us. We're glad you've found Diligence easy to use with great functionality. We're constantly releasing new tools and features, so to make sure we're maximizing the value of your investment, be sure to contact us ([email protected]) for your next deal so we can give you a tour of the features that will be of interest to you and your team. Again, thanks for the feedback! We look forward to hearing from you soon. Warm regards, The Datasite Team