Payzerware Reviews

One of the easiest apps to use on any device. The steps are easy to follow and provide several copies of invoices so you can keep track of everything effectively.

No complaints, the only issue I had was swiftly taken care of by their exceptional customer service department.

The product is very easy to learn. It had everything we needed and than some. The data migration went perfect. The entire payzerware team has been there every step of the way and very helpful. The online quick books syncs perfectly.

The Profit Rino flat rate add on package is not near as robust as the program offered from Profit Rhino itself.

I liked the setup and organization of Payzerware.

I liked Payzerware over all it was easy to use

Nothing, this product is terrible and should have never been released to consumers. There are 100s of issues and their team cannot seem to resolve any of them. This system will change your financials without permission and cannot be trusted.

Their customer service is terrible. They do not resolve issues. We use their program to sync to Quickbooks and it's been an absolute nightmare. It changes our invoices behind the scenes the different amounts, doesn't sync properly, and to top it off, they haven't been able to resolve any of the issues over the past 12 months. They created a software that is full of bugs and should have never been released to consumers.

Easy-ish to use. Friendly staff. Able to call in directly.

Inability to correct issues in a timely manor. Cost us time, money and customer dissatisfaction.

1) Great mobile app. All of our residential technicians (HVAC, plumbing, electrical, appliances) use this to collect credit card payments in the field. 2) Great customer support - always a quick reply and resolution to any issues (which there are few of). 3) Very easy for back office to use. Previously, we used the product that our bank (a large, well-known one) offered us. It was very difficult for the office to manage what the field was collecting and the technology was very poor. With Payzer it's been so much easier. 4) Customization. Payzer has been very open to customizing the program to fit our needs.

No complaints. Everything that we've had a problem with (which hasn't been much), we've taken to them and they've promptly handled.

The software is very easy to use and navigate. It can be used on our desktops in the office or in a mobile way by our technicians.

There is nothing that I really can negative about it. There is no down time and very dependable. Thanks!!

Email alerts and the financing dashboard are really useful the reporting is awesome too! customer rep and his team work hard for us.

Doesn't work with Service Titan software. Card readers do not fit with an otterbox cover on the ipads.

Payzer allows my sales team to close deals in the home, whether it be credit card processing or financing. Credit card processing and financing within the same dashboard lowers complexity and increases execution. I also like that Payzer retains all personal information so that I do not have the liability.

Not much, but I would like some additional financing options for clients with less than perfect credit. there are some at the moment, but a few more would not hurt.

We use it for our plumbing company. It has been very easy to use and to train new employees on. It helps us to be able to organize our dispatch board daily and maximize profits.

We have had a few glitches with payments processing but other than that it has been easy to use and helps us organize everything in our business.

easy to use. We have used it for probably 4-5 years and have never had an issue with the money being deposited on time.

Sometimes the communication from their office isn't the best.

Easy to use, able to restrict payments to credit card or ACH (or provide options for both)

Many customers do not receive the payment links, because the emails from Payzer are caught in spam filters.

We really like the ease and speed of processing the payments in the field. It save the office staff a lot of time.

The issues we have are not necessarily payzer issues...glitchy sync issues, internet service in the field hinders use, etc.

Customers can pay on our website just by entering the invoice details. We can take e-checks and credit cards. Customers can also apply for financing directly from the app.

Sometimes my guys have issues with the card readers. There is no way to swipe a card with the reader on the new iPhone it has to be input manually which costs a little more.

This is so easy to use, payment is next day and finance approval or denials are almost immediate. Finance screen is easy to use and the whole process is effortless.

Easy to use for our field technicians and customers. We use it daily with thirteen field technicians

Great, but REALLY need better reporting on transactions, there's no way to tell the finance charge on an individual transaction.

It simplifies all my A/R processes to one central application and dashboard. The dashboard is super easy as well. Allows me to see all my A/R transactions in one place.

I'd like Payzer to incorporate more financing companies like Wells Fargo & Synchrony into their app.

Field Techs are able to take customer payment onsite.

Too many random sync errors to QuickBooks, which requires manually changing up the payment memo in some form to in order for Payzer to make another sync attempt.

Payzer provides everything you need to get paid at affordable rates.

We're still waiting to see some features added in.

This software integrates with our coolfront software and techs can take payments straight from Coolfront.

The card swipers are pricey at $125 each.

This software has made our credit card processing so much easier.

The software doesnt integrate well with our other software.

When it comes to software there is usually a big letdown period when how the software actually works in the office environment. With Payzer this was not an issue... it works exactly the way they explained. and as for support - there is no one better - any time i have a question i reach out to the support staff and he answers, or finds the answer, to whatever it may be . couldnt be happier.

I think it was super easy to use and it wasn't hard to navigate to get what you needed done in a days work.

I don't think I have anything wrong to say because as a CSR we only used it for payments but billing side was a different department.