--- description: Learn how SyteLine can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features. image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png title: SyteLine Reviews, Prices & Ratings | GetApp South Africa 2026 --- Breadcrumb: [Home](/) > [Food Manufacturing Software](/directory/3411/food-beverage-manufacturing-erp/software) > [SyteLine](/software/115739/infor-cloudsuite-industrial-syteline) # SyteLine Canonical: https://www.getapp.za.com/software/115739/infor-cloudsuite-industrial-syteline Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/115739/infor-cloudsuite-industrial-syteline?page=2) > Infor CloudSuite Industrial (SyteLine) is an end-to-end ERP (enterprise resource planning) solution which provides discrete \& process manufacturers in SMB/enterprise markets with planning \& scheduling tools, plus quality \& service management, business intelligence, \& more > > Verdict: Rated **3.8/5** by 68 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Key benefits of SyteLine • Cloud-based deployment options give users the flexibility to access information anytime, anywhere, via any internet-enabled device. • Advanced planning and scheduling tools help users determine if they have the right materials, people, machines and tools they need to manufacture an item. • Material and inventory management tools ensure users only buy what they need, when they need it. • Customer management tools enable users to manage all aspects of relationships with customers and prospects, from estimating through to invoicing. • Ensure data is maintained securely and protected from issues such as intrusion, hacking and unauthorized access with security options and redundancy and disaster recovery systems. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **3.8/5** | 68 Reviews | | Ease of Use | 3.6/5 | Based on overall reviews | | Customer Support | 3.7/5 | Based on overall reviews | | Value for Money | 3.6/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Infor - **Founded**: 2014 ## Commercial Context - **Starting Price**: US$180,00 - **Pricing model**: Per User - **Pricing Details**: Contact Infor for pricing information. - **Target Audience**: 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounting - Accounting Integration - Activity Dashboard - Automated Scheduling - BOM Creation - Billing & Invoicing - Bills of Material - Business Intelligence - CRM - Capacity Planning - Change Management - Collaboration Tools - Compliance Management - Dashboard - Demand Forecasting - Distribution Management - Document Management - Drag & Drop - EDI - ERP integration ## Integrations (2 total) - Infor OS - Track Vacation Rental PMS ## Support Options - Email/Help Desk - Phone Support - 24/7 (Live rep) - Chat ## Category - [Food Manufacturing Software](https://www.getapp.za.com/directory/3411/food-beverage-manufacturing-erp/software) ## Related Categories - [Food Manufacturing Software](https://www.getapp.za.com/directory/3411/food-beverage-manufacturing-erp/software) - [ERP Systems](https://www.getapp.za.com/directory/322/enterprise-resource-planning-erp/software) - [Supply Chain Management Software](https://www.getapp.za.com/directory/333/supply-chain-management/software) - [Manufacturing Software](https://www.getapp.za.com/directory/666/manufacturing-engineering/software) - [Production Scheduling Software](https://www.getapp.za.com/directory/1331/production-scheduling/software) ## Alternatives 1. [MRPeasy](https://www.getapp.za.com/software/102417/mrpeasy) — 4.5/5 (158 reviews) 2. [Craftybase](https://www.getapp.za.com/software/2035383/craftybase) — 4.6/5 (240 reviews) 3. [QAD Redzone](https://www.getapp.za.com/software/2057801/redzone-productivity) — 4.9/5 (277 reviews) 4. [Fishbowl](https://www.getapp.za.com/software/101989/fishbowl) — 4.2/5 (1087 reviews) 5. [MasterControl Manufacturing Excellence](https://www.getapp.za.com/software/2009907/mastercontrol-manufacturing-excellence) — 4.6/5 (182 reviews) ## Reviews ### "Complete manufacturing business solutions" — 5.0/5 > **Crystal** | *11 September 2019* | International Trade & Development | Recommendation rating: 9.0/10 > > **Pros**: There are countless features, everything from accounting to inventory management. It’s easy to use and user friendly once you are trained > > **Cons**: It can bog down at times causing delays in production and frustration in the workplace. Tends to be slow at least once per day > > We use Infor for inventory management, accounting, forecasting and many other things. ----- ### "CSI v10" — 4.0/5 > **Araminta** | *13 August 2020* | Building Materials | Recommendation rating: 10.0/10 > > **Pros**: We have never regretted the decision we took in 2012 to opt for a cloud based service. Not having servers or other hardware on site removes complexity and reduces overall cost of ownership. Infor manages all our data security, backups and the associated maintenance and monthly update patches. We love the fact that all of the forms are intuitive and export easily to Excel. Users needed very little training on this software. > > **Cons**: Earlier versions of the software (pre 9.10) did not have an adequate reporting toolset to personalise Form reports such as invoices, supplier statements, Accounts Receivable reports etc. This has now largely been fixed with the introduction of Mongoose 10 although further development of this toolset is needed to improve the ease of personalising reports. Furthermore it would be good to have the option to export reports into Excel rather than just having them as a pdf. > > Overall our users were all extremely positive about transitioning from SAP to CSI. CSI is extremely user friendly. We are delighted to be in the Cloud and are looking forward to leveraging more of the add-on modules that are now included with the core product including the Infor Document Management system and the bar coding functionality. ----- ### "Sold as Effective Software but Falls Short" — 1.0/5 > **Jordan** | *30 July 2018* | Electrical/Electronic Manufacturing > > **Pros**: It's nice that the average user can pull data without too much training, and even turn them into dashboards that usually work. The UI also looks modern and is generally aesthetically pleasing. One of their consultants that helped us set it up was incredibly smart - but I think that helped mask what a poor deal we were getting with this software. > > **Cons**: It's the slowest ERP system I've used by far - they recommended we upgrade our server, but we later discovered that that was not the cause, the slowness was purely in the design. Simple tasks like deleting a job order can result in dozens of popup windows that provide useless information. Order information, available on a one screen view in SAP, may be spread out over up to 5 different forms that are slow and cumbersome to navigate between (just clicking on a different module results in a delay). Their provided warehouse management system is an abomination that is so cumbersome and non-intuitive that we've gone back to doing everything by paper (not Syteline generated paper of course - any update would cost thousands and be null when they roll out the next update). Infor Syteline was not designed to cooperate with a configurator, but they sold it to us linked to one anyway. As a result, many of the modules we paid for are useless or counterproductive. The amount of transactions we are now required to do is a logarithmic increase from what it was with our previous system - to the point that we've added headcount to merely satisfy the system without doing anything real time to reap the benefit. They sold us an error detection feature - but this feature identifies an error and places a small popup on a screen (which our operators will not often notice because they scan so often) but allow the user to continue anyway. In general, there are no other features that I'm aware of that perform error detection in manufacturing like a normal, acceptable ERP system should. There are situations where Infor will automatically generate an incorrect lot - causing variances, thus requiring us to be extra diligent with every transaction. They sold that we would be easily able to retrieve drawings, but later found that there were substantial IT hurdles to jump over to make it available, and when it was, it required so many clicks that none of our operators would voluntarily review the drawings. There are 3 places to store documents, all of which are slow, and it's difficult to drive consistency because each has a necessary place in certain modules. There is a very steep learning curve because many of the modules are not arranged in an intuitive way and often have names that are not helpful to the general workforce that uses it (eg "Unposted Job Transactions"). In some cases, it will allow you to start making updates to something, and when you try to save it, tell you that you can't save it because the record is deadlocked or something. Then, when you try to delete your work or undo what you did to start over, it won't allow you to do that either, requiring you to force close the system. Most forms have a form view on the right and a data view of all of the records on the left - the data view side tends to hide the most valuable information far to the right, which requires sometimes minutes of scrolling. You can reset your column locations to make these more accessible, but it's periodically reset. To add a cherry on top, every week or so, one of my modules will garble and make a majority of the data hidden and the buttons inaccessible. This requires IT to intervene, for many employees, on a regular basis, to combat this ridiculous glitch. > > I've implemented ERP systems in highly functioning environments and used other systems on a regular basis, so I consider myself competent in understanding what I would consider basic quality. This review in part originates from frustration that my company and I face but also in hopes that a reader out there can learn more of the struggles we encountered with this ERP system. I can't imagine a situation in which this software would provide an improvement for a business even remotely similar to ours. Often, people want to eliminate an old ERP system thinking that there's something better, but in my experience, newer doesn't often translate to better. The grass is always greener on the other side. ----- ### "Is it the solution? SyteLine \!" — 5.0/5 > **Turan** | *22 October 2022* | Automotive | Recommendation rating: 7.0/10 > > **Pros**: Before meeting with İnfor ( SyteLine ), all processes were followed manually. Document management, stock operations, production management, inventory, production processes are independent and dispersed. He gathered all these processes in a single point in a short time and turned them into the basic building blocks of an up-to-date structure.\* A more accurate stock management\*Ease of document management and distribution\* Order processing and tracking\* Shortening and easy management of production processes with APS\* Integrated the sub-parts and supplier, sales and purchasing departments.\* Inventory management up-to-date and dynamic\* Allowing any kind of data transfer and connection.And most importantly, the ease of copying Excel and all other text information in seconds. It is the ease of data transfer that makes it unique from its competitors. > > **Cons**: The resource consumption is quite high and it should improve itself more on the accounting side. ----- ### "excellent experience with Infor & LogicData from selection thru installation." — 5.0/5 > **Marc** | *18 July 2018* > > **Pros**: Syteline was the best choice because of its excellent fit with low-volume / hi-mix manufacturing, adaptability to lean processes, ease of customizing forms \& fields, hi performance material planning and support for a hierarchy of more than 1,000 product variations in 5 primary categories and more than 15 individual product codes (sub-categories). We assemble and test a wide variety of power conversion products (AC to DC is typical) ranging in size from a shoebox to a refrigerator. Production lines average as few as 1 unit a week, to as many as 300 units per week. We build to order, with no finished goods for sale. We can build and ship smaller products as fast as the same day, and larger products in 2-3 business days. Work in process moves so quickly that it doesn't make sense to track it. We backflush the parts when product assembly and test is complete. Our inventory turns range from 6-10 turns per year on lower volume products and 20-25 turns for the highest volume products. Our primary suppliers receive a weekly forecast (custom report derived from material planning data) for the parts they produce. 90% of our material dollars are managed by email based kanbans with 3-5 business day re-supply lead times being typical. This package should be a top candidate for any low-volume / hi-mix, or complex product manufacturing operation. > > **Cons**: We initially installed the PaceJet shipping module. It was too complicated, hard to support, and not a good fit for us. We ultimately replaced it with another shipping software package. Would like to see a standard backflushing module that is compatible with average costing that accommodates serialized components. ----- Page: 1 / 4\ Next: [Next page](https://www.getapp.za.com/software/115739/infor-cloudsuite-industrial-syteline?page=2) ## Links - [View on GetApp](https://www.getapp.za.com/software/115739/infor-cloudsuite-industrial-syteline) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-CL | | | es-CO | | | es-MX | | | fr | | | fr-BE | | | fr-CA | | ----- ## Structured Data