We have been with INFOR for a long time ... therefore our relationship goes deeper than just a business one.
They know our way of doing business in the Wholesale Distribution arena ... and we have learned to appreciate the direction and technology they continue to make available by staying on top of the overall business trends which are changing faster now than ever before. There is no way stand alone companies can hire, train or retain employees with the knowledge to keep us moving forward and meeting the ever changing 'Technology Standards' ... to succeed today you must have a strong partner. We feel we do in INFOR.
It gave us an opportunity to have modifications made that made taking our 'corporate strategy' with us.
While moving us in a forward direction the software did not change the way we did business. Having a partner that employs current technical professionals gave us an ability to focus on what we do best ...
service our customers. Moving at a pace that allowed us to stay current with our larger customers and Vendors yet still providing the ability to bring our smaller and less technical customers and Vendors forward with a much simpler pace, thereby not leaving them behind.
With so many features and different levels of technology it became somewhat overwhelming on the front end. Once we were able to see 'eye to eye' and develop a plan that was a little of a compromise for each of us ... we were able to overcome some of the original pitfalls that come from 'wanting things your own way'
which is not always 'The Best Way' ... therefore a little give and take made it a workable solution.
I use that software every day and its a very powerful tool. I can see my inventory in realtime, manage orders and returns easily, transfer inventory from one branch to another. I cant imagine doing my job without it.
Great tool for managing inventories in different locations, great tool to manage min-max of products to order. You can get data on product usage, you can see inventory in realtime. You can create quotes and then transfer them in order. You can transfer inventory from one branch to another.
Not very user friendly. It takes some time getting used to this software.
We have worked directly with the support team and had good experiences. They offer a Good knowledge base to allow self service and a knowledgeable team to help when you need it.
The SX’e system features a modern user interface in conjunction with a proven business model.
SX.e is a modern distributor platform, lacking in modern reporting tools. Look to Infor’s other integrated tools to get reports designed in modern excel or dashboards.
A complete system to keep track of pricing, inventory, etc... it keeps records of a ton of different statistics and makes ordering much easier.
Its require a bit of training to be able to use it to its full potential but once you have the training the possibilities are almost endless.