PDCflow Reviews

PDCflow is a great platform for payment processing and digital signature solutions that every business need. The best feature of PDCflow is integration ability. It is compatible with most merchant services providers. It can also be integrated with other new created platforms thanks to application programming interface. It makes PDCflow unique platform with unlimited opportunities. PDCflow have bunch of other cool features. If online payment is not possible for customers, businesses can accept payments over the telephone too. It increases customer satisfaction and business revenue. Payment recurrence is also useful feature which saves time and money. PDCflow is cloud based payment and digital signature application which makes it possible to make payment and collect signature from a mobile device. Overall I recommend PDCflow if you want to be successful in ecommerce world.

My only concern is monthly fees. It can be high if you have less products to sell and ofcourse you will get less revenue. But if your business is doing good enough then PDCflow is absolutely for you. Newbies don’t give up so early because PDCflow gives you a great opportunity by offering one month trial period.

The email reminders regarding recurring payments. Also, the ease of navigation and report usage

Lack of card vendors. Amex and discover. Also, the fees associated with card processing should be homogenous.

The ease to which the staff can be trained

The cost of monthly billing is confusing

Ease of use makes training simple. The Company is responsive to issues and questions.

The reporting needs additional means to search through and ability to add fields or columns to reports.

Ease of access and ability to do varied searches.

Locating reasons for rejected payments. Especially notices on failed ACH payments - or lack thereof.

Easy to use this product. Have been using for over a year and no problems

Small delay in reporting return items. That is the only thing that is not perfect.

The ease of use for both our internal employees and the ease of use for our customer

I would like more branding of our company versus the PDC Flow colors and branding

PDC has always been a simple pay system to use and easy to operate among the collectors in our office.

When an account is set up in recurring and a payment is missed or declined, it does not automatically add that amount back on to the account.

Great Customer Service. System is very easy to work with .

i have no complaints regarding PDC flow. All is good.

Great customer service and customization available.

not very user friendly. customers have a hard time figuring what to do when they receive a flow

HIPAA compliance and great correspondence with customer service

There is a slight learning curve involved

Customer support is fantastic. It seems like an easy way to receive payments

I do not presently see any cons, other than the added expense, although very average compared to other merchant fees.

Ability to get immediate signature for online and over the phone payments. New addition of ID verification is great!

The time spent filling out signature form. Integration ability.

Excellent support from staff when I was trying to understand PDC Flow

it bit confusing to initially learn how to use, such as terminology of what a flow is

The great customer service! They listen to your feedback and make adjustments to better serve you!

Definitely need a little training to use.

All-in-one package. Convenient and easy to use.

I don't have any complaints. Everything is very simple and easy to use.

PDC Flow integrates with our other systems

No real cons for our business the system works the way it was presented

I like the use and the ease of this software! It is very easy to explain how to use to other users as well. In a digital world, it's great to have the option of emailing receipts or payment plans to patients. I like the alert that comes up that there has already been a payment on a patient account. The automatic payment plans are really nice too, for the patient to see how long it is going to take for them to pay something off, it works for the patients schedule, can start and stop a schedule at anytime and makes it affordable for patients to pay. We have a link on our website, which has been awesome!

I would like it to talk to our EMR system. It is not a big deal that we have to manually post payments, but it would be nice.

The interface with our collection software makes the product great and a wonderful addition to our software. Their new web portal is easy to use!

My only complaint might be a personal problem. If i send an e-mail for help, they call. I would love a response to my question by e-mail so I can use it as a reference in the future.

This company has definitely Help the processing of our accounts receivables they very positive way. I would recommend this company if you were looking for a processor.

The price of the service is a bit pricey but you get what you pay for in business.

First it does want it is supposed to do. Easy access and easy to use. My staff never has any problems in using this service

I haven't had any problems with this software. Plug it in and you are ready to go. I can't give any negative responses.