Bettermode Reviews

We love the Space and Collections structure for categorizing content. The design and customizable components add a unique flavor to this product (in comparison to traditional forum packages).
Also, they have an amazing customer support team. Their own customer community is also quite active - we can publicly share our feedback and suggest features.

There are some missing features such as mobile app, ideation app, multilingual support. We’ll wait for these before moving to higher plans.

Similar to Quora but more advanced.
Coin reward distribution is a plus.

The navigation will make confuse at the beginning.

They have more features​ to gather a great community than I could imagine.

The platform is very easy to use

Great customer support

Nothing that I can think of

Making the decision to migrate from an existing community solution was very challenging. Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

It's beautifully desgined, easy to use, and does exactly what we want.

I have absolutely no complaints. It does exactly what we need.

I like the fact that it's simple and easy to deploy, use your own sub-domains, and is customizable to every last detail based on your needs and requirements. It also has everything that a community software would need.

There is no 24/7 support available for the free tier. Email or chat support could have been provided.

So, I really like that Tribe is an available product. When you have the noise of FB ads and Nextdoor false alarms. I am glad to have a product like Tribe that is scalable to what you want it to be.

I am not a huge fan of not being able to run multiple Tribes from one account. I would like to have a better solution that you may be able to have one admin then still another top level admin that could check in and manage multiple admins.

We're using Tribe for our internal community of 450+ virtual assistants from VirtualLatinos.com, and we love the ability to share content, tips and ideas internally on a private community using Tribe. Our VAs specially love the points system, and people have been actively engaged, sharing and commenting to get high up on our scoreboard. So far, we've very happy with it!

Would be great if it would have more integrations with other system, but already has some

I like that my team & I can grow our community in a scalable way, while also keeping current members engaged and active.

I can't think of anything that it is missing at this time.

The product is very easy for both the admins and users to navigate. Users have been very engaged. We like that they can customize their notifications and how often they are received. The groups and topics are great.

We'd love to have an app that our members can access on their phone! One of the biggest issues we had when we launched our community is that the invites went to spam and there was no way to ensure that this wouldn't happen. We had to send dozens of invites multiple times because members couldn't figure out where it went or how to find it. Ensuring a way for the invites, especially if we're importing a list of hundreds of contacts, not to go to spam would be important for future clients.

I’m so impressed with Tribe that as soon as I saw everything it could do, I set up two accounts!

Tribe gives me the opportunity to stay connected with my community, and it is beyond easy to use.

Having a well-designed platform like this, makes the experience positive for all users, and this includes the admin role.

Importantly, I’ve not experienced any downtime issues with either of my two Tribe sites.

I also looked closely at the team behind Tribe before investing, and I am impressed by their roadmap and responsiveness to my questions.

I’m so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.

I find it hard to fault, so I'm not going to add something that I least like just to fill in a box.

Tribe is one of easiest self service community platform out there. The quality of the software and the ease of use truly makes it an outstanding experience for our members. I also have always been a big fan of trying technology before an upgrade which helped us gain the trust we needed. I would highly recommend tribe to organizations looking to strengthen their brand and build credibility with their customers.

No mobile App to download with notifications on the mobile phone.

Hello ! I made a gaming community on tribe and it's totally awesome because many people are joining there and many gaming tournament platform like GamingMonk also joined us. My experience with the community is really good.
I think there is nothing left which a good community wants ,means you have already provided so many apps which are very helpful like Google analytics , SOCIAL logins , virtual currency and Reputation score . These tools/apps makes the community so reliable and it's SEO of the site is also very nice.

I dislike nothing but they can add some more SEO apps/tools to improve visibility of site in search engines.

Navigating the features on the platform is easy. The instructions are straight forward and the Tribe community is filled with useful articles on how to use all the features. The team is also very supportive and responsive whenever we encounter any difficulties or need any advice. The team has also accommodated our suggestions and requests to better our community. They are also proactive in offering help and making sure we are satisfied with the platform.

There was a bug with one of the features during our early stages of Tribe but the team quickly addressed it and made fixing it a priority.

Tribe is an amazing platform for the community building. User can customize the UI and Experience of the user with custom fields. Providing multiple apps plugins like Amplitude, Sendgrid, Telegram, Google Analytics, SSO, Zapier etc. are awesome and very easy to implement with basic tech knowledge only. I would recommend to Tribe to everyone who wants to build the community from scratch without any coding efforts.

Ability to do live session on the community

I like everything about Tribe. You can do so many things from customers support to your business community and marketing. We have bought tribe with many idea in head for our marketplace users. The first idea was to create our VIP community where users can ask questions to others and get support from the community; but after the setup of our account, we have seen so much more opportunity.

The language localization was an issue for me. But the team is working on it.

Within minutes you can create a community even if you have zero coding knowledge. Simple and basic, you can grow your network using this amazing tool. They have a free version too covering 500 users

It is not an open source software. Pricing plans are also a little on the expensive side so that can be worked upon

This is so completely easy to use and set up. I love how simple it is for users to understand and for our employees to figure out.

I honestly haven't figured out much that I don't like yet. We are still in the beginning stages of implementing this software, but so far I am loving everything! I would highly recommend this to anyone looking for a community platform.