Showing 10 reviews of 5

FormsCenter

Electronic data capture software

4,4 /5 (5 reviews) Write a Review!

Overall rating

4,4 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
Showing 10 reviews of 5
Philip W.
Overall rating
  • Industry: Medical Devices
  • Company size: 51-200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Medforce solutions are extremely robust, and their support is very knowledgeable and...

Reviewed on 2017/05/05

Pros

The functionality of the product is highly customizable, and the customer service/support is top notch.

Cons

The user interface is pretty average, and much of the functionality customizations are buried in multiple menus, so it often takes a tech call to get where you need to go.

Tony M.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

its been pleasant dealing with the sales and technical staff.

Reviewed on 2017/05/08

Pros

It is easy to use. Turn over is quite high and we can usually get new users trained withing 3-4 days.

Cons

The ocr can be a bit picky. configuration isn't as easy as their team would like it to be. Instances are installed locally and updates aren't as easy as 123.

April S.
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 51-200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Very Easy to use

Reviewed on 2017/05/05

Pros

this Software is easy to use and maneuver around in when set up correctly. I like the OCR feature for Searching for EOB/deposits.

Cons

The Item I like the least in this software is the inability to search if the OCR button is not used.

Response from Medforce Technologies

Hi April,
Thank you for taking the time to write us a response. We're so glad to hear that you find our ContentCenter very easy to use.

We are a little confused about your statement that you can't search for documents if the OCR button is not used. Do you mean *full-text* search?
While we do need to have our system "read" the document (through OCR) to enable full-text search, you should be able to search in other ways such as document properties or by patient or bin. Also, if there is a problem with forgetting to import with OCR activated, we can set it for you that all batches are run through the OCR engine by default. If this is something you are interested in, please contact our support team and they can get you started.
Thanks again!
Ellen & The Medforce Team

Rita A.
Overall rating
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support

Medforce has been good for our company

Reviewed on 2017/05/08

Pros

We can quickly go into Medforce and find the documentation we need for billing purposes. Easy to print and file.

Cons

If you do not have auto file it is very time consuming to file each page. We have a person designated to filing to Medforce.

Kris C.
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Medforce as a whole is a great company to work with

Reviewed on 2017/05/02

organization and far less paper waste

Pros

very customizable and adaptable to our needs and easy to use

Cons

very few dislikes. licenses are expensive IMO but it is good software and there is value in it for the business. I would also like to see the outlook integration get updated.