Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Features
- Industry: Restaurants
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 6.0 /10
Limited capabilities, good for single unit / small chains - challenging for multi unit chains
Reviewed on 2020/02/28
1 - Quick go - live
2 - Okay support mechanism and account handling
Pros
The initial support and account management, the contract signing to go-live process was smooth and fast.
Cons
Support and customization - lack of business understanding. Trial and error pedagogy - which may lead to challenges in operational hours.
- Industry: Restaurants
- Company size: 2-10 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Really great online ordering software
Reviewed on 2019/04/18
Pros
Easy to use, easy to customize, with accurate reports for business control
Cons
So far we dont have any complains about the tool
Response from LimeTray
Thank you for your feedback!
- Industry: Hospitality
- Company size: 11-50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The Bombaykery
Reviewed on 2018/11/20
Pros
The simplicity of Deisgn and ease of using the site
Cons
The lag sometimes from the servers end - which can be quite irritating
Response from LimeTray
Thank you for your feedback!
- Industry: Food & Beverages
- Company size: 201-500 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Good to go with Limetray
Reviewed on 2018/11/16
Pros
This Software has helped with our modifications. It's easy to learn for Staff and Back end team. Quick service/response on issues at stores. The Modified Features makes it easier for our use, Calculations and Understand the business generated.
Cons
None of the software's are perfect. Drawbacks and issues will always be there. The Customer Support sometimes takes quite a long to solve a ticket issued, a bit slow back end. Some errors come up but they are solved timely.
Response from LimeTray
Thank you for your feedback!
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Online Ordering Solution to create your own identity online
Reviewed on 2018/12/12
I am able to provide a channel to my customers where I have complete control with regards to changing menu, running offers, changing the look n feel. Best part is that I am not bound to pay any commissions on any order that I get from my website.
Pros
The overall experience of the customer is seamless. We have never got an escalation from any customer regarding the usability of the ordering site.
Cons
There is nothing that I not like. It covers almost all features and the version keeps getting updated.
Response from LimeTray
Thank you for your feedback!
- Industry: Food & Beverages
- Company size: 51-200 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Doner Deli
Reviewed on 2018/10/25
Pros
It's very easy to use and simple. The integration and automation of SMS, online ordering and feedback helps speed daily tasks
Cons
that it couldn't be customized because its a template
Response from LimeTray
Thanks for your feedback!
- Industry: Information Technology & Services
- Company size: 2-10 Employees
- Used Other for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Limetray unable to deliver on project, after payment was issued
Reviewed on 2020/10/26
Pros
What I liked about the product was the integration of the loyalty module and the CRM. It would have provided us with the opportunity to provide additional services to our clients.
Cons
As the Administrator of the software, you are not able to add/edit your own address/location. In addition, there was a request to install software locally on the computer of the person using the software. As a SaaS, web base product, that should not be the case. That goes against the concept of using the software on any device at any time.
- Industry: Food & Beverages
- Company size: 2-10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best
Reviewed on 2018/11/14
Pros
User-friendly very easy backend services and configuration
Cons
Slow but can be fixed overall it's good
Response from LimeTray
Thank you for your feedback!
- Industry: Food & Beverages
- Company size: 11-50 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Training Head - Deepika
Reviewed on 2018/11/16
Pros
The detailed reports that it generates help us to study the business
Cons
It is slow. And sometimes doesnt give the segregation properly
Response from LimeTray
Thank you for your feedback!
