---
description: Learn how PatientNow can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PatientNow Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Electronic Medical Records Software](/directory/56/electronic-medical-records/software) > [PatientNow](/software/116027/patientnow)

# PatientNow

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> PatientNow offers practice management software for aesthetic medicine providers, integrating electronic medical records, patient engagement, payment processing, and digital marketing. Designed for medical spas, plastic surgery centers, and wellness clinics, it streamlines workflows with HIPAA-compliant features and tools like before-and-after photography, automating tasks and providing business growth insights.
> 
> Verdict: Rated **3.9/5** by 297 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of PatientNow

Streamlines practice management with integrated electronic medical records, appointment scheduling, and financial tracking&#10;Enhances patient engagement through intuitive online forms, automated reminders, and personalized communication tools&#10;Supports growth with digital marketing features, including AI-powered automation and reputation management&#10;Improves clinical documentation and outcomes with advanced photography tools for image capture, annotation, and procedure tracking&#10;Safeguards patient data with HIPAA compliance, robust encryption, and role-based access controls

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **3.9/5** | 297 Reviews |
| Ease of Use | 3.8/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 3.7/5 | Based on overall reviews |
| Features | 3.8/5 | Based on overall reviews |
| Recommendation percentage | 70% | (7/10 Likelihood to recommend) |

## About the vendor

- **Company**: PatientNow
- **Location**: Greenwood Village, US
- **Founded**: 2004

## Commercial Context

- **Pricing model**: Other
- **Pricing Details**: Contact PatientNow for pricing information.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium and 210 more

## Features

- API
- Activity Dashboard
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Audit Trail
- Automated Scheduling
- Availability Indicator
- Batch Processing
- Before & After Pictures
- Billing & Invoicing
- Booking Management
- Calendar Management
- Calendar Sync
- Cancellation Tracking
- Care Plan Management
- Cash Flow Management
- Charting
- Claims Management
- Client Management

## Integrations (18 total)

- Aesthetix CRM
- Aspire
- Canva
- Cherry
- Clover
- DoseSpot
- Doxy.me
- Fullscript
- GoTo Meeting
- Grade.us
- Lab Management System
- QuickBooks Online
- RxPhoto
- Swell
- Swell

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software)

## Related Categories

- [Electronic Medical Records Software](https://www.getapp.za.com/directory/56/electronic-medical-records/software)
- [Medical Software](https://www.getapp.za.com/directory/67/medical-practice/software)
- [Medical Scheduling Software](https://www.getapp.za.com/directory/68/medical-scheduling/software)
- [Medical Spa Software](https://www.getapp.za.com/directory/1121/medical-spa/software)
- [Patient Engagement Software](https://www.getapp.za.com/directory/1359/patient-engagement/software)

## Alternatives

1. [AestheticsPro](https://www.getapp.za.com/software/106341/aestheticspro) — 4.4/5 (619 reviews)
2. [ZENOTI](https://www.getapp.za.com/software/105937/zenoti) — 4.4/5 (1250 reviews)
3. [Pabau](https://www.getapp.za.com/software/168847/pabau) — 4.7/5 (613 reviews)
4. [Remedly](https://www.getapp.za.com/software/114675/remedly) — 4.6/5 (77 reviews)
5. [Aesthetic Record](https://www.getapp.za.com/software/122691/aesthetic-record) — 3.5/5 (75 reviews)

## Reviews

### "Great features" — 5.0/5

> **Sachary** | *24 September 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: You can copy and paste an appointment, which saves time creating new appointments when you have patients waiting up front.
> 
> **Cons**: You cannot delete appointments that were created by mistake , the appointmetn stays in the client record.
> 
> Great. Any time I have questions, I call the customer care line, and I am guided right away if the issue is hard to explain. The customer care representative will do a screenshare and guide me

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### "Patient Now for the WIN" — 5.0/5

> **Tanya** | *02 April 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: everything is so incredibly self explanatory \!
> 
> **Cons**: so far, the only thing I don't love is how I'm seemingly unable to see appointment notes  from the app on my phone, only on the computer.
> 
> its a great system that I'd recommend for anyone in a med spa setting

-----

### "Buyer beware" — 1.0/5

> **Scott** | *07 April 2025* | Health, Wellness & Fitness | Recommendation rating: 0.0/10
> 
> **Pros**: I cannot say there are any Pros with PatientNow.
> 
> **Cons**: Cons:  Sales does not inform buyer of Mac OS limitations and need for Parallels. Sales personal make promises that are carried through in execution of the contract.  Accounts receivable does not follow the contracted price and up charges web services.  Company does not respond to correct over payments they charged for web services.  Sales, support routinely lie about helping to correct payment problems.
> 
> I've not had a good experience with this company.  I have had to hire a lawyer to help correct their overcharges for contracted services.  Company is not responsive to my phone calls or email contacts.

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### "Glad our company made the switch to PatientNow" — 5.0/5

> **Miranda** | *27 March 2025* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: The features and options cover a wide range of needs.
> 
> **Cons**: That RX forms don't auto-populate, and that my clients can't book for more than one person as a mobile IV business.
> 
> Great team that was very helpful with questions overall.

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### "Excellent EMR" — 5.0/5

> **Tansy** | *23 October 2025* | Medical Practice | Recommendation rating: 10.0/10
> 
> **Pros**: The onboarding process was extremely helpful, and I enjoyed the entire process, great tutorials to watch. Great value for your money. Very user friendly, I love the ease of the entire system. We had another EMR that was not easy to use at all, I did research on this one and I am so glad I did\!
> 
> **Cons**: To be quiet honest, this is a new EMR for us, I have not found any Cons so far. I love the EMR. When I did my research for another EMR, I found this one and was really interested in it.  The one that we use to use was junk\!
> 
> I would describe it as professional, user friendly, and if you have an issue or can't remember part of the training, they are always there for you. 10 out of 10 all the way around\!\!

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## Links

- [View on GetApp](https://www.getapp.za.com/software/116027/patientnow)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/software/116027/patientnow> |
| de-AT | <https://www.getapp.at/software/116027/patientnow> |
| en | <https://www.getapp.com/healthcare-pharmaceuticals-software/a/patientnow/> |
| en-AE | <https://www.getapp.ae/software/116027/patientnow> |
| en-AU | <https://www.getapp.com.au/software/116027/patientnow> |
| en-CA | <https://www.getapp.ca/software/116027/patientnow> |
| en-GB | <https://www.getapp.co.uk/software/116027/patientnow> |
| en-IE | <https://www.getapp.ie/software/116027/patientnow> |
| en-NZ | <https://www.getapp.co.nz/software/116027/patientnow> |
| en-SG | <https://www.getapp.sg/software/116027/patientnow> |
| en-ZA | <https://www.getapp.za.com/software/116027/patientnow> |
| es | <https://www.getapp.es/software/116027/patientnow> |
| es-CL | <https://www.getapp.cl/software/116027/patientnow> |
| es-CO | <https://www.getapp.com.co/software/116027/patientnow> |
| es-MX | <https://www.getapp.com.mx/software/116027/patientnow> |
| fr | <https://www.getapp.fr/software/116027/patientnow> |
| fr-BE | <https://fr.getapp.be/software/116027/patientnow> |
| fr-CA | <https://fr.getapp.ca/software/116027/patientnow> |
| nl | <https://www.getapp.nl/software/116027/patientnow> |
| nl-BE | <https://www.getapp.be/software/116027/patientnow> |

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