ProShop ERP Reviews

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100 Reviews

- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
If you designed software yourself, based on your every manufacturing need.....it would be...
Reviewed on 2022/08/02
I spent many years designing my own Excel routers, and cost estimation tools, and quote forms. ...
I spent many years designing my own Excel routers, and cost estimation tools, and quote forms. Linking all these items together via master documents, and storing them in share folders.....it worked....but it wasn't ProShop. ProShop is exactly what I would have created if I knew how to develop software, beyond my Excel mastery.
Pros
Navigation from within the software is absolutely ridiculously easy and efficient. Many times I've been showing something to a colleague and they'd say "wow, I didn't know you could get to that screen so easily". Everything is tied together in so many ways. No more do I have to jump between multiple different sofwares, or file types, or locations, to handle estimates/quotes, orders, MFG procedures, inspections, quality documentation, and processes/procedures (Tasks).
Cons
Integration with QuickBooks has been a struggle.
Response from ProShop
Wow, thank you so much for your review, Phil!! We will get someone on the team to reach out regarding the QuickBooks integration.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Proshop has helped us work on the right project at the right time.
Reviewed on 2020/01/28
We have had a great experience so far. The training was far better than what we got from our last...
We have had a great experience so far. The training was far better than what we got from our last system and when you have a question they get back to you fairly quick.
Pros
I like that the employees on the shop floor can add information to a part for setup/part production themselves instead of finding a supervisor to do it for them. We also like that it makes folders that are linked to the part in the system so we find that we don't loose any CAD or CAM information anymore. We just started using the tool module and linking tools to parts which has been helpful to be able to order the correct tooling before the part is ready to run on the floor. Employees have said they feel more comfortable with the complicated parts having the part check information at their finger tips anytime they run a part. We are no longer looking through folders with projects in them to line someone up with work. Now, they look at their schedule for a work center and they know what to do next. It has all the information there for them to make decisions too when it comes to schedule.
Cons
The learning curve... There is so much here that some of the shop floor guys took a bit to get it figured out and how everything talks to each other. One other thing I like least about it is that it is hard to tell how many hours are available for a machining center in a certain time frame. While it lines employees up well, it doesn't give schedulers a lot to work with.
Response from ProShop
Hi Tim,
Thank you so much for this thoughtful review. It thrills us to know that ProShop has helped you get more efficient on the shop floor, organize all your files, etc.
We'll reach out to you for some training on the schedule. There are some good tools for that, but we're always eager to get feedback on how we can make it better and incorporate your ideas.
Thanks again and have a great 2020!
The ProShop Team
- Industry: Machinery
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Proshop by Adion Systems
Reviewed on 2022/08/12
It took a while to implement, however once implementation was complete it has proved invaluable.
It took a while to implement, however once implementation was complete it has proved invaluable.
Pros
A complete end to end solution for machine shop work management.
Cons
Scheduling features could be more robust
Response from ProShop
Thank you for your review Tim! We really appreciate it!
- Industry: Semiconductors
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Benefits all around
Reviewed on 2022/04/28
We have had a very good overall experience. The implementation was as smooth as I think it could...
We have had a very good overall experience. The implementation was as smooth as I think it could have been. We are still growing into certain modules but every time we do we see gains in productivity and overall process quality. The software has literally made us a better shop from top to bottom.
Pros
The software includes everything. We have been able to make improvements throughout the company by using the features and modules in ProShop. The ability to link things to have quick access to information is a major plus in our fast paced job shop environment.
Cons
We have almost nothing we dont like about ProShop.
Reasons for Choosing ProShop ERP
Our old software company went out of business.Reasons for Switching to ProShop ERP
When we got the demo of ProShop it was like night and day. We had been looking for a while and really not looking forward to the process and as soon as we saw ProShop we knew it was what we wanted in our shop.- Industry: Oil & Energy
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Investment For Company
Reviewed on 2020/07/14
Our On-time delivery has increased 30-40% believe it or not. Employees are actually INVOLVED with...
Our On-time delivery has increased 30-40% believe it or not. Employees are actually INVOLVED with the QMS because it's all there. We actually have machinists filling out NCR's when the problem happens. And filling out detailed reports with pictures. We find out about the problem instantaneous. There are constant areas in the shop where we can't believe how we were operating before. The integration between all the modules from Estimating, to Orders, to Preventative Maintenance, to the Quality module is so deep it's mind blowing!
ProShop has been a total gamechanger for us!
Pros
The TOTAL integration of the company. We were having to use our old ERP plus excel reports, plus gage management software, our own created pdf forms, calibration software. Proshop has combined all of this into one! There is 1 place for employees to go to for EVERYTHING! I have actually locked down our network server more because employees only need to access Proshop now for Quality Manauals, Procedures, Work instructions, drawings, inspection reports, Employee Manuals, training, etc. It's all in there and it's all digital. We have gone 100% paperless!
Cons
There really is nothing to dislike. There are features I would love to see but that's only going to make the software better!
It took us a year to evaluate the software until we finally made the decision to switch. I'm just upset we didn't switch sooner.
Alternatives Considered
JobBOSS²Reasons for Choosing ProShop ERP
I was totally blown away the first time I seen the software. I knew we needed a change. We were stuck in our ways of using an ERP for the last 12 years and we thought we had it figured out. Proshop brought everything together for us. The visibility of the company is there. Not just the manufacturing of the shop.Response from ProShop
Kody! Holy smokes man! We are jumping for joy over here. 30-40% improvement in on-time delivery is HUGE. Congratulations to your whole team! (and your customers!) We're honored to have played a roll in helping you achieve that. Thank you so much for the heartfelt words about ProShop.
It's those kinds of results that make us so excited to do what we do everyday. Congrats again and thank you for taking the time to leave this review.
Warmest Regards!
The ProShop Team
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
FLUID AND ORGANIZED
Reviewed on 2020/06/09
We have resolved any traceability issues by utilizing the uploading feature for all part level...
We have resolved any traceability issues by utilizing the uploading feature for all part level drawings, models, and PLs.
The more I use Proshop, the more I realize how flexible the system is. There are multiple ways to achieve the same outcome. You can form the software to fit your business needs.
Pros
Proshop organizes every aspect of our company.
Traceability and overall accuracy are of most importance. With multiple levels of quality control (including check lists and document verification), Proshop provides security and confidence in our work.
The fluidity of each module and their relationship to each other is intuitive.
Cons
In the beginning, Proshop was a dramatic change from our previously disorganized system. We have learned to approach things differently, in a more efficient way with Proshop.
Any complaints I may have are easily resolved with research and practice. We have only explored 60% of Proshop's capabilities. We are looking forward to the future.
Response from ProShop
Hi Jonathan,
Wow, man! Thank you for this amazing review. So happy to hear we're helping you get organized and do more with less. The culture shift you're experiencing is HUGE! That's the real game changer and we're so happy to hear that happening for your team.
Have fun with the remaining 40% and let us know how we can help. Make sure you're coming to the monthly webinars and continuing to learn from us and other shops in the network on what's worked best for them.
Thanks again!
The ProShop Team
- Industry: Defense & Space
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just what we needed!
Reviewed on 2020/03/16
Working with ProShop has been a great experience. Multiple members of the team were there to help...
Working with ProShop has been a great experience. Multiple members of the team were there to help during training and implementation. All questions and roadblocks were handled in an expedited manner.
Pros
The software is very intuitive, there are hyperlinks everywhere to easily jump to information pertaining to the screen you are currently using. The software allows tracking for all processes throughout a job and eliminates much of the scrambling that is present in quick turn prototyping. Absolutely all of our needs are met in this software and more. The team was also great in implementing our cloud based server on Amazon Gov cloud to help us meet ITAR data security requirements.
Cons
No con's that outside of minor personal preference.
Alternatives Considered
JobBOSS²Reasons for Choosing ProShop ERP
We switched from E2 due to the limitations the software offered. As our company grew E2 became cumbersome. We wanted more from a ERP software and E2 is a decent system but the work around's and walls we hit became to numerous to tolerate.Reasons for Switching to ProShop ERP
The cost very reasonable and there was no customization required for our process.Response from ProShop
Thank you for this review Jason!! We aim to make the onboarding process fast and smooth and we're glad we hit he mark with you!
We'll keep making ProShop even better than it is today and look forward to a long partnership with you and your company!
Thanks,
The ProShop Team
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Small shop, Large Vision
Reviewed on 2019/08/16
Lost work orders are a thing of the past. The ability to work thru different portions of the...
Lost work orders are a thing of the past. The ability to work thru different portions of the software thru with just a click away. They are helping our company to a PRO!
Pros
With this software, we are performing proactive responses and communicating more precisely, which saves time. Working thru the software is so easy and smooth. We can do more with less staff.
Cons
Too much information. With any new software change, there is a learning curve. It takes some some to adjust.
Alternatives Considered
KineticReasons for Choosing ProShop ERP
Customer service. Plus the software is not catered only for job shops.Switched From
KineticResponse from ProShop
Susan,
It's been amazing to see the transformation you guys have made with ProShop. So much less overhead, faster job processing with shorter lead times, and all the improvements you've made with your QMS and going for AS9100 certification. We appreciate you and your business.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ProShop, the best for the buck
Reviewed on 2020/09/22
Organizational improvements with document control and product delivery and quality
Organizational improvements with document control and product delivery and quality
Pros
Complete continuity across our business platform. Implementation is smooth and aggressive. Integrated QMS that most competitors do not have.
Cons
Nothing that we have found to this point.
Alternatives Considered
JobBOSS²Switched From
JobBOSS²Reasons for Switching to ProShop ERP
Complete functionality across manufacturing and quality management systemResponse from ProShop
Hey Ned,
Thank you so much for this review. Your company has been a pleasure to work with, not only for the implementation process, but the additional scope to help get you ISO 13485 certified. We are excited by the improvements you've been able to make and what lies ahead for your future. Thanks for choosing ProShop and letting us be part of your success.
Thanks,
The ProShop Team
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Look no further
Reviewed on 2020/07/24
Overall a great experience with Proshop !
Overall a great experience with Proshop !
Pros
Proshop is in all in one tool for our business. From quotes to cash Proshop does it all. This software helps everyone from the office to the manufacturing floor get the information they need to do their job. We finally did our first quality audit with Proshop and it was a breeze.
Cons
A few hiccups as with every ERP but the customer service make up for it 10x. If you have any questions they are there till help.
Alternatives Considered
JobBOSS²Switched From
JobBOSS²Reasons for Switching to ProShop ERP
Has all the solutions we were looking for. No customization was needed. Perfectly suited for our operation.Response from ProShop
Hi Vivek,
Thank you so much for this review! It's been a true pleasure working with your team. It's been fun for us to watch the changes you've been able to make to improve the company. And congrats on the quality audit!
Thank you!
The ProShop Team
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Software for small business that THINK BIG
Reviewed on 2019/08/19
Proshop is so easy to work with. It is truly a new partnership.
Proshop is so easy to work with. It is truly a new partnership.
Pros
This software can manage data anywhere.
Cons
There is nothing that I like least about this software.
Alternatives Considered
KineticReasons for Choosing ProShop ERP
I had a long list of challenges that my current software was not doing. Proshop was able to complete my long list of requirements.Switched From
KineticReasons for Switching to ProShop ERP
Proshop was offering more options for the manufacturing shop floor.Response from ProShop
Linda,
It's been a pleasure to work with you and your team. You guys have a great company that is only getting better with your new lean ProShop processes, AS9100 certification, and more. We're honored to have you choose us as your partner.
The ProShop Team!
- Industry: Design
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The next step
Reviewed on 2019/05/08
We are a small company with about a dozen employees in total, and we are just a few months into...
We are a small company with about a dozen employees in total, and we are just a few months into implementing ProShop in our business. At every turn, we are continually impressed with the capabilities of the software. It will take us years to grow into the changes we intend to make to expand our business, and ProShop will be capable of handling all of it. Moving to an ERP system is an enormous commitment that should not be taken lightly. Although we are still new, learning, configuring and adjusting, we are very happy with our purchasing decision, and would make the same decision again.
Pros
I like the overall design philosophy that uses check lists and color coding to quickly evaluate shop progress. It quickly bring things to your attention, the jobs or shop issues that need to be addressed.
Cons
The learning curve and time needed to implement the software. There is so much to learn, but it is necessary to take advantage of this software. As with most things that have large learning curves, the cost is well worth the effort.
Alternatives Considered
JobBOSS²Reasons for Switching to ProShop ERP
The overall design philosophy and the gantt charts for scheduling.Response from ProShop
Hi David,
Thank you for the review. We're honored to be a partner in your growth and success for years to come. You have a great company with a bright future.
Thanks again,
The ProShop Team
- Industry: Mechanical or Industrial Engineering
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Outstanding Product
Reviewed on 2023/05/01
Pros
It integrates all aspects of the business and manufacturing process into one unified ecosystem.
Cons
Requires average digital literacy and a shift in the workplace culture
Response from ProShop
Thank you for your review, Stefan! So glad you are happy with ProShop.
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
An excellent ERP for job shops.
Reviewed on 2022/02/11
I think it is an excellent piece of software. If you are a small to mid sized manufacturing company...
I think it is an excellent piece of software. If you are a small to mid sized manufacturing company in a highly regulated industry, I doubt you'll find anything better. This software just solves so many headaches that other companies probably don't even think about. Examples of things which can save a lot of time including features like the automatic generation of first article inspection reports and automatic retrieval of product documentation (e.g., material/processing certs). I highly recommend this software.
Pros
This software was designed from the ground up by machinists for machinists. As such, they have an intimate knowledge of the problems machinists face and the software solutions that can help solve those problems. If you are a small to medium sized job shop in a highly regulated industry, I doubt you will find anything better.
Cons
There isn't a whole lot of guardrails built into the system to prevent you from shooting yourself in the foot (e.g., input validation). If you are not careful, you can break links between records or enter data in an incorrect format. For the most part, ProShop silently ignores incorrectly formatted input, which can affect system behavior. There are also some system behaviors that aren't totally transparent to the user.
I think the above issues are just a consequence of in-house software being released to the general public. Since they built the software, they knew it intimately so there was likely less of a need for detailed documentation and/or guardrails. I believe the above problems will become less of a problem over time as their help documentation is improved and features are added to make the software more user friendly.
Response from ProShop
Thank you so much for your review, Tyler!
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great product. Great people. Great value.
Reviewed on 2018/03/30
Control of my business. Peace of mind. Foundation for expansion. Insight into where we are...
Control of my business. Peace of mind. Foundation for expansion. Insight into where we are making or losing money. Reduced ISO workload.
Pros
Proshop has lots of great features and I am exceptionally pleased with almost all of it. The things that I like the most are scope, reliability, IT burden, and visibility.
The scope of Proshop is amazing. It handles your document control for quality systems, including procedures and manual. It handles COCs, prints, revision control, inspection data, fixture location, tool management, etc. One software for everything is important, especially for small companies like mine. If you need a piece of data IT'S RIGHT THERE!
Proshop is very reliable. After some initial teething problems were quickly worked out, I can always count on the server being up and my shop functioning. The features just work every time. I can leave on vacation with peace of mind and know that I'm not going to get called because the system is down.
Because the system is browser based the IT burden of installing a work station is zero. No software to install or update. You access the server over a web browser and you are in business. Cheap linux computers work great-no antivirus or Microsoft necessary. The licensing model allows you install as many workstations as you want at no cost. Nice for a growing shop. No lining up at the one station and waiting your turn.
Proshop allows you to have great insight into what is going on in your shop. We were growing and spiraling out of control. Nobody knew what anyone was doing or where anything was. Now I know and right from my desk.
Cons
There isn't much that I don't like. The software is perfect for repeat or production work, but is not quite as friendly for small job shop jobs. We use it for that successfully as we still do that type of work, but it isn't quite as good for that.
There are some areas in the interface that could be cleaned up and the proper usage of all fields and features could be more clear. That's about it.
Response from ProShop
Hi David, Thank you for the thoughtful and thorough review. We know going from your homemade paper system to ProShop was a big move for you guys. You've done great and we've enjoyed working with you along the way. It's great to hear how those things have improved Faircloth.
Thanks for the feedback about making ProShop easier for small job shop work. We're constantly working to improve ProShop and make it even faster and easier to use for any type of job. Your feedback is invaluable to that process.
Thanks again!

- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A game changing software from a great team!
Reviewed on 2019/01/23
Using ProShop for any amount of time you can tell the software was born out a real shop. Talking...
Using ProShop for any amount of time you can tell the software was born out a real shop. Talking with the team at Adion gives you even more confidence that they have been in your shoes before and it makes the support truly second to none.
Pros
ProShop has been a game changer for us. We were moving away from 35+ years of a paper copy centric system and magnetic job board and we haven't looked back. We now know we have all of the part information in one place and all of that relevant info is making it to floor. We are much more confident when estimating cost and lead time, and watching the work move though the shop in real time ensures we stay on track.
We were surprised that we did not need to hire any extra bodies long term to manage the system and how it actually saves us time overall. ProShop has a module for every aspect of our business and as we continues to standardize our process and adopt the system we see the benefits very quickly. We are even currently implementing ProShop in a completely separate division of our company so they too can realize these improvements.
Cons
Occasionally our specific company needs may follow a slightly different work work path as Proshop. Almost always however the team at Adion is able to help come up with a way to make it work for our application and they have a great feature request system for making suggestions.
Response from ProShop
Hey Bryce,
Thank you so much for the great review! It's been an honor and pleasure to work with you and your team. Your dediction to continuous improvment and having a world class operation is inspiring for us. Great work on the progress you've made, and we look forward to partnering with you for many years to come.
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
ProShop allows you to focus making product
Reviewed on 2017/02/03
ProShop is an excellent tool that allows us to build all of our processes into one consolidated...
ProShop is an excellent tool that allows us to build all of our processes into one consolidated package. It handles everything: customer contact and quotes, project management, work floor instructions, all QMS requirements all the way through shipping the product. It's all there, all traceable and all paperless.
ProShop has given us great features for managing schedules, inventory, equipment and maintenance, tool room, and even time-tracking of production. With just a few clicks we can see what is happening on any given job in real time. Our project managers are able to plan out every detail of every job quickly and easily and see potential conflicts or delays early. This allows us to better serve our customer's needs and deliver on time.
The user interface of ProShop is very nice and easy to use. We are able to on-board new employees and have them using ProShop in a very short amount of time. The guided tutorials are very helpful and by the time they are working on product, they already know how to navigate ProShop and find the information they need. We also log all training within ProShop's training record module so supervisors and employees can work together and quickly understand the training they have and what training they need.
As our company has seen growth we inevitably deal with many different requirements from all of our customers and their QMS systems. ProShop allows us to comply with all of them individually and handles all of it in a paperless environment. We have full product and process traceability that is maintained with every nuance of each customer's requirements. It can then be referenced or provided quickly and easily whenever needed with a few clicks.
Adion Systems has been able to listen us and understand what our company needs. They have tailored systems to our needs and continue improve the software to handle the ever evolving world of manufacturing.
ProShops integrates many different features that would normally take different software to handle. In addition Adion is continuously adding new features to make sure we have everything we need to be successful. I look forward to our success as we take advantage of everything Adion and ProShop has to offer.
Pros
Ease of use, paperless, it does everything.
Response from ProShop
Wow Brian! Thanks for the great review and feedback. You've been a pleasure to work with. We look forward to supporting you guys in the future!

- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Just Plain Easy!
Reviewed on 2021/01/20
Super easy and the folks at ProShop have been great!
Super easy and the folks at ProShop have been great!
Pros
It's exactly as advertised. We were using a series of un-integrated systems across our project management, inventory, purchase order and QMS systems. As expected, things weren't getting done on time and records were not kept to the level that we needed. Having everything combined into one system with real time data has made a dramatic impact on overall shop performance. Employees on the shopfloor are well versed in the various modules available and minimal training was required to get them up and running. The fact that everything is web based makes everything simple to use and pushes information around the shop immediately.
Cons
No cons to the software. Our limiting factor has been that there are so many good features and we haven't used them all yet. We're excited to link in the tooling module and part set-up features as our next step!
Response from ProShop
Holy Cow, Matt! Thank you for the awesome review. We're virtually high fiving each other from our home offices.
All joking aside, we're honored to have you as a client and grateful you took the time to share your experience here!
The ProShop
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best ERP system on the market!
Reviewed on 2021/03/12
I don’t want to write a novel, so I’ll make it short and sweet. ProShop has saved tons of time with...
I don’t want to write a novel, so I’ll make it short and sweet. ProShop has saved tons of time with everyday processes, and has enabled growth in numerous aspects of our company. Being a machinist on the floor all day, I use the software numerous times a day, and the ease of access to information is seamless and very accessible. I’m able to update workholdimg specs, suggest process developments to my higher-ups, import images and files for reference tools, and so much more. This has definitely changed how I do my daily tasks and has improved work ethics for me personally.
Pros
One of the best things is the fact it’s cloud based, so I can work from anywhere and get things done without being tied down to a computer at the shop. In addition, the Support team is great resolving questions/queries that may arise. Easy to click and navigate, and hyperlinks all over that link to all kinds of part, customer, or work order information.
Cons
Being only able to upload one image at a time can be annoying at times. Editing file names that are uploaded needs a little revamping so you don’t have to checkout all the time to shorten the link name.
Response from ProShop
Thank you for your review, Mike! Your support of our software means so much to us. We will take your sentiment about image uploading into consideration.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Data Driven Decisions
Reviewed on 2019/07/12
Our experience is that ProShop has exposed, with real data, assumptions we have made in the past...
Our experience is that ProShop has exposed, with real data, assumptions we have made in the past were wrong and allowed us to make the changes to improve quoting, processes and profitability. The software allows us to make this happen but it the support and advice from the ProShop personal that gave us the direction and assistance to put the system in place.
Pros
ProShop brings all your data together in one application, allowing a real time view of every aspect of your operations. It allows pro-active management, it allows real-time analysis of the progress and performance against the original plan. Having this ability, allows corrective actions to be taken and small issues do not become large expensive ones. This system is paperless gathering everything from Time Clocking to preventative maintenance schedules in one package. It allows the inputs you have been collecting in the past, by various methods, to become a database to drive decisions.
Cons
That we did not have ProShop 5 years ago!
Response from ProShop
Peter,
Thank you so much for this thoughtful review!
It's truly been our pleasure to work with you and your team. We're so thrilled that ProShop is providing you with these benefits and insights to improve the company. We look forward to supporting Noble for years to come.
Thanks, The ProShop team
- Industry: Machinery
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Attainable, powerful ERP for small companies
Reviewed on 2022/10/18
It's great do do business with a company that is so customer-focused. I feel like a part of a...
It's great do do business with a company that is so customer-focused. I feel like a part of a community, and I feel like the ProShop team cares about our success with their platform.
Pros
ProShop is highly capable today, and the company strategy is clearly focused on customer-driven innovation.
Cons
Switching from another ERP system is always difficult, so the implementation process takes considerable time. ProShop's implementation team is excellent, though, and the process has gone smoothly.
Response from ProShop
Thank you for the review, Matthew! We appreciate your feedback and understand that it can be a huge task to switch to a new ERP system. We will share your comments with our team, thanks again!
- Industry: Aviation & Aerospace
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
long time ProShop user
Reviewed on 2016/10/03
I have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in...
I have been running ProShop for 4.5-yrs and have come to depend on it as much as any other asset in my business. ProShop significantly reduces time consumption in all aspects of manufacturing management from quoting to planning to purchasing and on through all needs of machine shop operations. Because this system is web based it can easily be access from any computer/tablet in the business. There is no more need retain any paper documentation as all information is stored digitally, and can easily be accessed.
My shop is quite small and I primarily make tooling and prototypes. Often times I have many dozen, and occasionally up to several hundred, open work orders and I would not be able to manage this amount of work without ProShop.
I have, and will continue to, recommended ProShop to any machine shop interested in optimizing their profitability.
Pros
Easy access to every piece of information in your business instantaneously. No need to hunt through filling cabinets, searching for a print from last year that had a note on it that you need. Within just a few seconds you can pull up any job you have ran and all information about that job is right where you left it.
Cons
none.
Response from ProShop
Thanks Joe!!! Really appreciate the review. It's been a pleasure working with Pearce Design for all these years.
- Industry: Medical Devices
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent ERP Software
Reviewed on 2019/04/19
Not only part traceability but "User" traceability which holds accountability to each user. We...
Not only part traceability but "User" traceability which holds accountability to each user. We have found that our reporting is easier, our internal auditing is easier due to all the reporting which we sample audited to verify if accurate and it is. We are hoping to learn more each day and believe that we are only utilizing about 60% of its capability so far. We implemented the software July 1 2018.
Pros
The drill down to follow the trail, the traceability of each transaction and the built in QMS --
Most of all the SUPPORT is beyond anyone's expectations. We have used other ERP software before and found the support to be very limited.
Cons
At first it is all overwhelming to anyone as there are so many views and options. However, once you begin to see how it works, you start catching on.
Response from ProShop
Hi Pam,
Thank you so much for the great review. It's been such a pleasure working with you and your team. You guys have done such great things so far, we're excited to see what you can do when you learn the last 40%! ;-)
Keep coming to those client webinars and you'll keep learning!
Thanks again,
The ProShop Team
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
A Game Changer!
Reviewed on 2019/07/25
The ProShop team has been great. There are there for us whenever we need them. The software has...
The ProShop team has been great. There are there for us whenever we need them. The software has helped us become more efficient in many areas from estimating to production. We are able to keep track of where jobs within the shop and when they are out for outside processes. We have a much better handle on the actual cost to produce our products, which among other things has made us more competitive. All this and we have just scratched the surface on utilizing all the ProShop has to offer.
Pros
Estimating and cost analysis. It's helped us to more accurately estimate the cost of the fasteners we manufacture.
Cons
Lacking some reports I'd like, but features are constantly being updated and added.
Response from ProShop
Hi Debbie,
Thank you for this review! We're really pleased that ProShop has helped you become more competitive and get a handle on job costing. We look forward to supporting you, and you'll be really pleased to see the new reporting features coming out soon. A whole new and very comprehensive system for reporting, building dashboards, etc. It'll be cool!
Thanks again,
The ProShop Team
- Industry: Medical Devices
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Well built, flexible ERP system with a great QMS built in
Reviewed on 2022/08/09
ProShop is a fantastic piece of software which is flexible and can be fit many use cases. Would...
ProShop is a fantastic piece of software which is flexible and can be fit many use cases. Would (and have) highly recommend.
Pros
In-built quality management system works really well and adds a lot of value to the business.
Cons
Some Australia specific features are missing. Multi-currency in particular needs to be added.
Response from ProShop
Thank you so much for your review, Sean! We really appreciate it.