Gofrugal Reviews

Purchase entry, billing and integration with several sales channels.

Accounting management should have been simpler. To use accounting module one need to have good understanding of accounting.

It is very easy to use as even person with minimum knowledge can also learn and work in this software easily. Easy to implement and work.

It works well for small companies and enterprises. Big enterprises need end to end software for complete process. So it will be a drawback.

software is good, but usage of tabs is limited

after spending we need to get the required tab enable, we need to pay extra cost

Support and Upto date Software Update as Per best in industry standard

Report designer should be added in product. It will allow us to design report as per customer required format

User friendly , fast working and easy learn,

Account easy is so tuff to use and it is not same as software

The software is really fantastic in the sense that i have visibility of the current stock of goods/products in my stores, stock level update, real-time sales reports & able to see the fastest/slowest moving items - all these are visible anytime anywhere on a mobile device i.e thro' Whatsnow App.
I wouldn't miss to mention the quick 24/7 support service, very efficient to mention the least. Very much satisfied with this.
Quick setup of the product - within no time, you started selling through Gofrugal Software with happy results.

The company should be proactive to get feedback from its clients on the use of their product to ensure that the client utilize the system/product functionality to the fullest...... coz i found out that some crucial functionality are not being utilized reason being it is not known that they exist. With this kind of feedback, the company would be able to narrow down on areas that need training.

Perfect solution for super market for tension free operations

I suggest to improve Easy to reach support

The most important feature of this program is the organization of the system and how easy it is to use.

Honestly there are nothing that I dislike about the program.

Billing, Reporting, Inventory Management

Regarding the differences in live stock and the system stock value.

Easy installation and great support and Easy to use

So Far no cons, Very pleased with the product

on time attention of complaints through online chat

It all meet our requirements .Our experience is very good

It's very good less time taking and innovative

Jio dlt takes lots of time to approve...

There are a lot of things we have not been sorted out for in the system, the functions which are working fine are good to use.

We would like to express our disappointment from the unsatisfactory level of service we are receiving. Unfortunately, we can't help but submit this letter of complaint hoping for a fast and adequate resolution.

We always have major critical bugs that affect the previous version set up when we do an upgrade. This always forces us to carry on with tests after every update. Much ado, the online service chat platform gets offline from the direct chat services and our requests for callbacks from it have never been attended to. Here are the pending critical issues that am yet to get a solution.

1. Expense accounts ledger mismatch error- No expense entry allows saving any particular transaction generated.
(All expense services stopped and we are almost running to a week since i raised the issue)
2. Security rights login - Biometric login authentication logged in to an admin account(Recurrent issue) rather than the
normal user account.

In line with the above, we are not getting value on the M-PESA integration service, the service is long overdue on the agreed implementation period.

We trust this is not the way you wish to conduct business nor the kind of email you wish to receive from your customers. We are asking you to look into the above subject matter and provide an adequate solution fast.

Gofrugal features can be used with zero training with a person with minimal skill set, we can manage all the functionalities from purchase to sales, inventory management with mobile tools in a simplified manner.

Nothing major as we are serviced with all the required features

Gofrugal software has batch and expiry date modules wch helps alot the pharmacy owners to track their stock movement basing on those mentioned 2 modules.

It has stock movement report status wch helps a user to indentify how product are consumed

Gofrugal is missing with mult tasking tabs

User friendly .Has various features.Configurations are good

Database management & support staff knowledge

Sale and purchase and non moving items

Unmatched software new development in the software

GoFrugal software is a complete and a comprehensive POS solution for many verticals, we have represented GoFrugal for over 5 years now and have found this software to be a 360 degrees solution, The support has been exceptional, special mention to the team whose 24x7 support has been excellent and above PAR
The most impressive part of this software is there is always newer innovations, ease of use and user friendly.
We will continue to represent GoFrugal in the future and have undertaken that we will not be representing any other POS developer as we get what our clients need

Very Rare and hardly any bugs come up and these are also attended to rapidly on a 24x7 support and the development team

i have been using enterprise version, it lively links multiple stores and maintains the stock. it has 1000 plus reports, it will give you detailed analysis even i learned many techniques through that. the finance linked with this software, gives enough to avoid tally software. the mobile version makes not just comfort, its superb when we out of office.

customer support has been made chat, that phone calls. its annoying many times. because if you are not a software person like me, could not understand the problems many time. that how will you express it in text format to make their Assure care executive to understand.
for every chat they will send you youtube.com link to see video. if you are capable of doing by yourself of watching videos, need no worries.

online, order easy & gosure is easy to use & user freiendly.

None of the above, i led all the features.

INVENTORY,REORDER,REPORTS,BARCODE SYSTEM,VCUSTOMER DATA MANAGEMENT

MOB REPORTS AND REPORTS,OFFER,LOYALTY AND ONLINE ORDER

Reduced time consuming of to place the order and generate invoices within business SLA

We are expecting customer support and product enhancement as per business requirements

Customizable. Scalable and suitable for every retail or restaurant business. Has version for most verticals

The P&L account is only on the traditional form. Needs to be changed to the modern vertical format.