Make

4.8 (395)
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Visual platform - design, build and automate your work

Overall rating

4.8 /5
(395)
Value for Money
4.7/5
Features
4.7/5
Ease of Use
4.3/5
Customer Support
4.5/5

97%
recommended this app
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395 Reviews

Abigail
Abigail
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Excellent automation platform

Reviewed on 2024/08/05

We've been using Make for years (since it was Integromat) and will continue to use it
Make is...

We've been using Make for years (since it was Integromat) and will continue to use it
Make is reliable and can make any workflow infinitely more complex and capable

Pros

They have many native connections as well as the option to connect via API which makes the use cases unlimited
The freemium is also great

Cons

Some of the connections don't work properly, maintenance could be better
The migration from Integromat was also a bit frustrating

Marius
Overall rating
  • Industry: Retail
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great API management and connection platform

Reviewed on 2023/12/30

Overall extremely satisfied. It is one of the cheapest options for our company. It is also very...

Overall extremely satisfied. It is one of the cheapest options for our company. It is also very versatile, as it allows to build custom apps, which is made easy by good building interface.

Pros

It has a lot of preset applications ready for use such as Shopify, FreeAgent, Excel, Google Sheets, etc. Once you understand the layout it's very easy to work with.

Cons

It requires a weekly authentication for google accounts, which must be done manually. Also, the google connection setup is more complicated compared to the alternative platforms like Zapier.

Alternatives Considered

IFTTT

Reasons for Choosing Make

Zapier was a lot more expensive for our use.

Switched From

Zapier

Reasons for Switching to Make

Make.com offered cheaper plans with more apps that we use.
Jeroen
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Worst and most non-functional automation / integration platform that exists

Reviewed on 2022/06/07

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes...

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere. When you contact support with this, they try to tell you the bug isn't theirs while it is their issue to fix. And then they will send you tutorials on how to do it etc. While you did it perfectly according to the book. My conclusion: Make.com / Integromat does not maintain the Facebook API connection and now that the Facebook API refuses to function, all Make.com / Integromat customers are stuck.
Zapier is a somewhat more expensive, but given the massive amount of time and frustration you'll save, a more cheap solution than Make.com / Integromat!

Pros

It has a good dashboard. Its recent dashboard upgrade is an improvement.

Cons

The connections between Facebook and Sheets simply don't work. What is possible in under 5 minutes with Zapier will cost you an entire work day with Integromat / Make.com and you still will be stuck and nowhere.

Lennart
Overall rating
  • Industry: Apparel & Fashion
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great tool to start and grow

Reviewed on 2023/10/24

I am very grateful for Makes existence.

I am very grateful for Makes existence.

Pros

No-code are great when it is easy to start with them but you can learn and grow with them without hitting a ceiling too early. Make fulfills this.

Cons

To be honest, nothing really comes to mind right now.

Alternatives Considered

Zapier

Reasons for Switching to Make

More possibilities to build complex workflows and better UI.
Mike
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Easily and Profesionally Connect your data across platforms

Reviewed on 2024/02/09

Great, we have around 40+ scenarios running that make sure our data is on all the correct places at...

Great, we have around 40+ scenarios running that make sure our data is on all the correct places at all time.

Pros

Easy to create your flows, connect the different apps and handle errors.

Cons

Support has been slow in replying when something is not working or I'm not really sure if I'm doing it correctly.

Verified Reviewer
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Monthly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

A useful alternative to Zapier

Reviewed on 2024/03/29

Pros

Multiple paths and error handling are better than in Zapier. Good value plans with generous free tier.

Cons

UX can the confusing at times. It’s frustrating there isn’t a custom code action readily available.

Alternatives Considered

Zapier

Reasons for Switching to Make

Better support for the integration requirements we needed to solve
Gary
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Beautiful workflows but beware of pricing

Reviewed on 2023/08/24

I'm constantly on the lookout for another tool that can replace make due to the cons listed, but...

I'm constantly on the lookout for another tool that can replace make due to the cons listed, but try as I may there are none that can do all the things that Make can do.

Pros

Love the ability to route multiple inputs to multiple outputs. Has a very intuitive visual flow which I wish more products would adopt.

Cons

Billing, apples to apples more expensive than other products in the space. Charges for all operations.Custom code not well documented. Even the most basic things take some research.Navigation not exactly great with data tables being located in the main menu and you'd want to have them in flows. Also seems very stingy with storage allocations.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Monthly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best no-code automation tool out there

Reviewed on 2024/04/29

Pros

The visual interface of Make is a joy to use. The educational course content is very comprehensive and makes it easy to get up and running and learn, not just how Make works, but how applications communicate in general. So even if you're a complete novice but have a desire to learn a new skill, it's very valuable.
Support is excellent and the Make community will always support you if you have trouble with building particular scenarios.

Cons

If I had to pick a flaw, while the educational content is very good, there are "continuation" errors (I assume due to updates in the course content which is not back-checked and edited, or due to updates to the platform, so an image you see may not be the same as in the course). This can confuse beginners and did confuse me at the start. But it is improving.

Verified Reviewer
Overall rating
  • Industry: Financial Services
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

One of the best automation tools I've used

Reviewed on 2023/12/12

Pros

Make is great when you want to automate stuff between various platforms and there are no native integrations. After watching a few videos of people using it, it became easy to jump right into it and create scenarios.
Even if a tool has no integration with Make, using the API is fairly easy.

Cons

Since Make charges per operation, it can become somewhat expensive, but besides that nothing comes to mind.

Ryan
Ryan
Overall rating
  • Industry: Human Resources
  • Company size: 1,001–5,000 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

I wholeheartedly recommend Make to any company

Reviewed on 2023/07/24

Overall I've been very impressed. Admins can give access to organizations within their business, to...

Overall I've been very impressed. Admins can give access to organizations within their business, to allow users to be effective in their roles but to not interfere with one another. The pure power and usefulness of the tool, combined with how simple and common-sensical it is, is astounding. In my org it is being used by the most experienced and skilled IT professionals, along with those of us that have no IT background whatsoever.

Pros

Ease of use, elegant and simple UI and features. Building, managing, troubleshooting - it's all extremely easy and logical.

Cons

I'm not sure there's a way to export historical data. If it could be exported, say to a CSV, it could make it much easier to understand that data (especially when the amount of operations being completed in a single scenario execution is very large).

Go
Overall rating
  • Industry: Management Consulting
  • Company size: 2–10 Employees
  • Used Monthly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The product would be the standard platform of business process automation

Reviewed on 2023/08/21

It makes easier for me to build small apps instantly.

It makes easier for me to build small apps instantly.

Pros

The product can connect any types of awsome tools together through API. You can do whatever you want to do if you have knowledges about API.

Cons

Without knowledge about API, tools, network...etc, it is quite tough to use. And, moreover, it is less support for Japanese users to use this. There are similar products which is locailized in Japan.

Sergio
Overall rating
  • Industry: Information Technology & Services
  • Company size: Self Employed
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

Probably the bet connector out there

Reviewed on 2023/06/29

Pros

Make is easy to understand and use for basic tasks; you need to invest some time on the (very good) training to exploit the ore advanced features and create complex workflows, but yuu'll find yourself doing magic.

Cons

Some features and connections are missing, bu tit's only a matter of time, they'll be integrated for sure.

Alternatives Considered

Zapier, Bardeen and IFTTT

Reasons for Choosing Make

More complete solution, better interface/dashboard

Switched From

Zapier and IFTTT

Reasons for Switching to Make

More complete solution, better interface/dashboard, better pricing
Conrad
Overall rating
  • Industry: Real Estate
  • Company size: 2–10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Love Make

Reviewed on 2023/05/15

Pros

The visualization is amazing. It is also easy to set up when there are conditional workflows

Cons

learning curve. it took a couple of days to learn.

Verified Reviewer
Overall rating
  • Industry: Legal Services
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

The best overall option out there. Support needs improvement.

Reviewed on 2022/05/17

Make is an excellent product overall, and in my opinion has the best mix of features, usability,...

Make is an excellent product overall, and in my opinion has the best mix of features, usability, features, etc. It also comes at a much lower price than Zapier for most uses. This is very important.

Pros

Make is one of the most flexible SAAS products on the market. Its interface is more intuitive to me than Zapier. I love the workflow diagram structure. It works with a huge number of different apps. When I started using it, I needed Zapier to fill in some of the gaps where Make could not complete the needed integration (at least natively). Since that time, Make has added nearly all of my required integrations. It also has the flexibility to work with the API directly.

Cons

Support takes a really long time to get back to you. Often times the response leaves something to be desired. Other times, the response is great (though slow).

The transition from Integromat to Make was not handled very well. There are tonnes of complaints about problems caused as a result of the transition. Some of the complaints are warranted, others are overblown in my opinion.

Would love the ability to run an automation again when things go wrong. This is currently missing (there may be a complex solution that I'm not aware of).

Alternatives Considered

Zapier

Reasons for Choosing Make

Integromat is more flexible and easier to use. I find it much easier to map workflows using the Make interface.

Switched From

Zapier
Alfredo
Alfredo
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Leading the automation no-code (or low code) solutions

Reviewed on 2021/06/03

I've been a long time user of their free tier, but a particular project required some advanced...

I've been a long time user of their free tier, but a particular project required some advanced features. I tried using other services with lower costs or higher limits, however even basic things like supporting a JSON Api, handling files, or handling multiple steps had issues. Not the case here: I was able to completely

Pros

Integromat is, to me, more advanced and way better priced than Zapier. It supports a whole lot of apps, and has an excellent support for JSON and external APIs. It also provides webhook support. Their free tier has been very useful to me for years, and now that my needs have expanded I'm finding value in their next tier.

Cons

I still feel limited by the pricing scheme. The lower tier has enough operations and bandwidth for my needs now, but the time interval is 5 minutes, which adds up on my workflow. The next tier lowers the interval to 1 minute, but is significantly more costly (because it also adds more operations and bandwidth). However, it is still less expensive than Zapier and actually works for my needs compared to other cheaper alternatives.

Alternatives Considered

Pabbly Connect

Reasons for Choosing Make

Zapier's free and paid tiers are much more limited compared to Integromat's. I also like Integromats interface better.

Switched From

Zapier

Reasons for Switching to Make

I was not able to recreate the same workflow I needed using files, and json apis, on these alternative products.
Verified Reviewer
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Make is a great integration app

Reviewed on 2022/12/03

Pros

I like the cost, the features, the hundreds of apps. And the helpline available. Did I mention the cost?

Cons

There are some things you will learn through trial and error that are not in the tutorials. (e.g. having to erase the error line in a spreadsheet to continue the scenario). There is a slight learning curve with the names of their things (especially if coming from another company) e.g. scenarios. Also there should be a clearer learning path for making multiple workflows.

Alternatives Considered

Zapier

Reasons for Choosing Make

They were closing and we had no choice.

Reasons for Switching to Make

1. The cost ***2. The customer service response3. Zapier did not honour the transfer agreement from Automate.io
Baruch
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

By far the BEST AUTOMATION SOFTWARE!!!

Reviewed on 2020/09/04

At first (we're talking months) I didn't get how it works. It was very difficult for me to follow...

At first (we're talking months) I didn't get how it works. It was very difficult for me to follow and understand and unfortunately the documentation is so poor that it's almost non existent. Which probably causes the customer service to be inundated with customer questions. Therefore, the response you get from customer service is slow, and when you get it, it doesn't answer your question/issue. Since the customer service is out in in Prague, Czech Republic, their CS agents are not very good with english and it often reflects in the unclear responses you get.

Pros

The software has an amazing UI and provides unmatched features, functionality and options. It's just one of the most amazing piece of software platform that I have ever encountered. We also use Zapier, which is easy to learn and use, but it dwarfs Integromat in the UI, functionality and options available. If I were to choose between the 2, Integromat is the winner by far. I'm actually planning to migrate all our automation to Integromat and cancel Zapier.

Cons

Very high learning curve. Can be very frustrating to learn it as the documentation is sub-par lacking detailed examples. There may be a single short example, which will be irrelevant to your scenario, which will make it difficult and frustrating to pick up from and learn. Most of the tutorials are difficult to follow. That said, once you get the hang of it, you'll discover how powerful the software is and start having a lot of fun.

Alternatives Considered

Zapier

Reasons for Switching to Make

We actually use both, but Integromat is so much superior than Zapier that I'm planning to move all our automation to Integromat as I self teach myself and figure out the numerous features and the product.
Alexander
Overall rating
  • Industry: Information Technology & Services
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

My favourite automation tool

Reviewed on 2024/04/01

Pros

Make is very versatile - You can adjust countless settings to match your business case. Also, it is significantly cheaper than Zapier.

Cons

The amount of integrated apps is way less than on Zapier. Alltough I prefer using Make whenever I can, sometimes I have to come back to Zapier because of the missing app integration.

Adrian
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

I recommend 100%

Reviewed on 2023/09/13

Pros

It can be used easily. There are many tutorials to learn through. It would have an intuitive interface.

Cons

I don't know if I have anything to complain about.

George
Overall rating
  • Industry: Hospitality
  • Company size: 1,001–5,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Excellent tool for automation

Reviewed on 2023/10/06

Great, very good customer support.

Great, very good customer support.

Pros

It is easy to use. The visual user interface is awesome.

Cons

Bit limited in terms of data management options

Aura
Overall rating
  • Industry: Hospitality
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Good & flexible platform

Reviewed on 2023/08/18

I was looking for a platform that would connect to AirCall. There aren’t so many out there, at...

I was looking for a platform that would connect to AirCall. There aren’t so many out there, at least not so many that would mean the quick solution I was looking for (needed raw data of the calls for customised reporting).

Pros

Definitely the pro is the pricing. You have the possibility to select a plan based on the operations you estimate to use monthly. And there are a lot of options (eg. 10k, 20k, 40k etc.) - not jumping from 10k to 50k and then to 200k as I’ve seen on other platforms.

Cons

I recall the setup was not the easiest, took me a bit of time. It was not rocket science looking back, but I have seen more intuitive.

Gabriel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Monthly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

A good and cheaper replacement for zaps

Reviewed on 2023/09/18

Good tool for automatization and workflows, good price and good replacement for zaps.

Good tool for automatization and workflows, good price and good replacement for zaps.

Pros

Better price, good amount of tools and good data inside each call of tool.

Cons

The user experience is not the Best, and the dashboard is a little weak.

Juan Carlos
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A great tool for software development and integrations

Reviewed on 2023/04/27

I highly recommend it

I highly recommend it

Pros

Allows me to bring products to market in record time, helps me iterate and try different solutions

Cons

Having to switch from Integromat to Make, took effort as I had many integrations

nicolas
Overall rating
  • Industry: Computer Software
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 9.0 /10

An amazing introduction to the world of automation

Reviewed on 2023/04/04

Pros

The interface and use without compromising capabilities.

Cons

the per operation economic model. it feels that not all operations should not be made equal.

Miguel
Miguel
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 8.0 /10

Make is the most customizable automation platform

Reviewed on 2022/11/01

I started using Make cause at the time they were the only ones that hade the RD Station trigger...

I started using Make cause at the time they were the only ones that hade the RD Station trigger that I needed for a project. The platform is very affordable and so polished so I have been very happy with it.

Pros

-The interface is very attractive, and the animations when you are creating a flow are really cool-Client onboarding, once I click to create my first scenario (Add a row in Google Sheets) I got a pop-up video with the instructions, they also sent the tutorial to my mail even before I ask.-Very affordable-Few apps scenarios and triggers that only found in Make

Cons

You really need time to understand how the system works and how to take advantage of so many settings. Definitely not easy for regular users.