MSB Docs Reviews

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12 Reviews

- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overwhelmingly positive experience
Reviewed on 2022/01/07
Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper...
Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper and printing costs and increase productivity too. A simple audit trail shows us every detail of the signed document including the name of the signer, time, and place. Some of our team members were a bit unsure about it at first, but once they started using it, there were no complaints.
Pros
Easy track and trace
Cost-effective
Easy to navigate and sign
Cons
Not much to dislike about this product.
- Industry: Information Technology & Services
- Company size: 501–1,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Review for MSB Docs
Reviewed on 2023/02/22
The app is working as intended. Helpful and useful especially to its target users.
The app is working as intended. Helpful and useful especially to its target users.
Pros
The app offers enough content that can help the user in documentation. It has easy to navigate UI that uses familiar buttons. The app has enough features to do its main function. Also, it has other features like electronic signatures feature which is very helpful especially in this digital age. The app has free trial wherein the user can test the usability of the app
Cons
The app could add additional and more features to engage more users.
- Industry: Mechanical or Industrial Engineering
- Company size: 11–50 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
MSB Review
Reviewed on 2022/02/03
Pros
Before MSB Docs, we often followed up with people to resign pages or fields in the contracts they missed while doing wet signatures. This delays the closures and sometimes discrepancies. There is less room for mistakes, delays, and frustration with MSB Docs. Happy to choose MSB Docs as our eSignature vendor
Cons
I have not faced any major problems while using MSB Docs
- Industry: Automotive
- Company size: 501–1,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Product!
Reviewed on 2018/09/13
My experience with MSB is 10/10. They offer excellet product and round the clock support
My experience with MSB is 10/10. They offer excellet product and round the clock support
Pros
MSBDocs helped my firm save hours of time that we spent in getting signatures and not to mention it helps in saving paper and ink, helping our planet. I have been using MSB Docs for a year now and simply love the support team. They are always available to answer my queries.
Cons
Nothing I have encountered yet. Whenever I have any issue, they modify the product in no time to resolve the issue
Response from MSB
Thanks for your review.
It draws a smile on our face to know that you are happy with our services.
You can be sure that we will keep doing our best to provide you and the rest of our users with the best service.

- Industry: Biotechnology
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
MSB Review
Reviewed on 2018/09/11
Pros
The software allows business to continue despite very busy meeting and travel schedules. I work in the outsourcing group of a pharmaceutical company, and develop hundreds of contracts every year. Some of the dollar values of these agreements are in the millions of dollars, and therefore require several levels of internal approvals. MSB makes it easy to follow processes and procedures, regardless of executive management's busy schedule. They can approve spend via MSB on their phones or their computers, and that results in faster turnarounds and implementation of the activities being approved.
Cons
I don't like the size of the tags, and it is not very easy to resize and align them to the correct place.
Response from MSB
Thanks for your feedback Linda.
We are very pleased to read this as you know we constantly strive to provide the best service.
We hope we can keep being of great help to G1 therapeutics.
Thanks for the feedback about the tags. Our development team will look into it and have it solved for our next release.

- Industry: Management Consulting
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Quick - Efficient - User friendly at the right price!
Reviewed on 2018/08/30
Document storage and efficiency and storage, you're able to use it for any department of an...
Document storage and efficiency and storage, you're able to use it for any department of an organization.
Pros
I was able to have visibility as to when someone signs, ignores, or even views one of my documents.
Cons
I would like to see the platform in Spanish.
Response from MSB
Thanks Daniel. We are pleased to read that you are being able to have better visibility and control over your documentation processes.
MSB Docs is a highly customizable solution and we do offer this platform in different languages. Please get in touch with us.
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The platform is great
Reviewed on 2018/04/10
Pros
Cust support representative explained it really well.
Made transition very smooth .
How it transformed all my paperwork onto one platform.
Cons
None
I have not come across any issues
The response has been great and the onboarding process was informative

- Industry: Outsourcing/Offshoring
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Robust tool
Reviewed on 2018/08/31
Bang for buck! Great compliance and robust features at a very affordable rate.
Bang for buck! Great compliance and robust features at a very affordable rate.
Pros
Great compliance
Interesting features I hadn't seen before
Easy to share docs automatically when signed
Great response time from support team
Cons
The user interface can be more friendly
Some times adding the signature/text fields is not as precise as it should be
Response from MSB
Hi Eddie.
Thanks for your feedback. We love the fact that you like our platform and our support team is always happy to help you and all our users.
User interface (UI) is being constantly updated based on the suggestions that you and other users give us. As a company we value and welcome any suggestions that may help the improvement of our product to better serve you and the rest of our users.
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I am completely blown away by this product
Reviewed on 2018/04/10
Secure document processing
Tracking and reporting
Retention and storing of important documents
Hi...
Secure document processing
Tracking and reporting
Retention and storing of important documents
High-security levels
Privacy
compliance
Scalability
Pros
An intuitive and verifiably secure document processing software. Regulatory requirements and authentification features required by compliance agencies are adhered, as such, making it quite easy to roll out the technology for industry use across the board. The interface is quite user-friendly, the pricing structure is flexible and their interface is customizable, depending on the particular customer needs. My signature book saves money, time and improves overall administrative efficiency across all departments.
Cons
There is no foreseeable disadvantage to using this product. Currently, I have only seen the usefulness and necessity of such an interface in today's world.
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Excellent. Saves precious time.
Reviewed on 2017/08/23
Pros
Intuitive, highly secure way to manage digital signing process. Also use for document approval and other document approval processes.
Tracking, signing, reminders... all automated.
They have 24/7 support that so far has answered immediately to any of my inquiries.
No printing & scanning documents and no missing documents. Dealing with our vendors became so much easier and faster.
Received 30 days free trial with full training.
Cons
No issues so far. New user. .
- Industry: Electrical/Electronic Manufacturing
- Company size: 2–10 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
MSB is quick, easy to use and seamless
Reviewed on 2018/08/31
Pros
Works well, is secure and easy to use ensuring a seamless end to end experience
Cons
Nothing to complain about. Good price and easy to use e sign
Response from MSB
Hello Michael.
It makes us happy to know that you are having a good experience with our E-signature and document processing solution.
Wishing you tons of success!
MSB - Smart Document Solutions.
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great software!
Reviewed on 2017/08/25
Safest documents processing. No wasting time distributing or storing documents.
Safest documents processing. No wasting time distributing or storing documents.
Pros
How easy it is to use.
How secure it is for sensible documents management.
How fast and helpful their support team is.
Their capability to integrate with other systems (ERP, CRM, SAO, QMS)
30 day trial for free including full training!
It is a great platform, easy to use and completely secure.
I haven't had any issues and when I have had any doubts the support team has been there 24/7 to help me.