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Jet Interactive Reviews

Jet Interactive

4.8 (13)
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Call tracking system

Overall rating

4.8 /5
(13)
Value for Money
4.9/5
Features
4.7/5
Ease of Use
4.8/5
Customer Support
4.8/5
100%
recommended this app
Learn more about Jet Interactive
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13 Reviews

Safa
Safa
Overall rating
  • Industry: Media Production
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Jet save my company

Reviewed on 2022/05/23

Great value and it is easy to install

Great value and it is easy to install

Pros

I can manage all my business from 1 interface

Cons

I don’t understand all the Jargon and terms

Alternatives Considered

Favendo Commander

Reasons for Choosing Jet Interactive

Jet simplified everything and a better price

Switched From

Vonix

Reasons for Switching to Jet Interactive

The staff made sense and explained it perfect
Joshua
Joshua
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Brilliant: Call Tracking That Integrates With Analytics

Reviewed on 2018/10/20

Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword...

Brilliant experience. They close the advertising loop, allowing us to see call data on a keyword level. We are not way more efficient at advertising, we know what works and what doesn't. Moreover the system tracks calls, so we can see if they were effective leads or not, and coach our sales team to be better.

Pros

All out call tracking data (online & offline) is tracked and recorded in Analytics. They support all major analytics programs, but we use Google Analytics. They even provide a dashboard which shows total calls tracked, and then feed that data in on a keyword level. It has closed the loop on our advertisng.

Cons

Their team is good, but their product is high in demand. Sometimes I have to wait 2 or 3 minutes for support. They are still good, but I hope they scale their team as this is a hot product people need.

Dave
Overall rating
  • Industry: Veterinary
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Productivity improvements realised

Reviewed on 2022/06/24

The initial aim was to reduce the workload in the practices and deal with client calls more...

The initial aim was to reduce the workload in the practices and deal with client calls more efficiently. This has been achieved.

Pros

The softphone is especially useful. Easy to use, sensible defaults, no funcitonal issues encountered. The system generally is functionally competitive with rival software, the graphical interface for the IVRs makes the system more intuitive for management.

Cons

The time scheduling for opening hours could be more flexible, particularly for ad-hoc changes, also no option yet to align with scheduled public holidays. More levels of access below administrator would be useful for team leaders.

Ben
Overall rating
  • Industry: Construction
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The perfect Flexible System for a Flexible Business

Reviewed on 2022/06/20

Easy

Easy

Pros

The Ease of use, set up and non stop modification.

Cons

Contacts aren't transferred between devices

Sarne
Sarne
Overall rating
  • Industry: Financial Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Setting up or Australian Office

Reviewed on 2022/06/29

Very good

Very good

Pros

It only took 30 minutes to select and activate local Australian business numbers and select our entire PABX

Cons

The suppport staff work Australina hours and I'm in Canada

Bilal
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent value

Reviewed on 2022/07/08

Pros

We initially switched over to Jet based on cost. We however found their product and service to be excellent. The management platform is extremely powerful and gives us great control. Support is also responsive to any requests we have submitted. We would highly recommend Jet.

Cons

There are no cons we have found so far using this service

Scott
Overall rating
  • Industry: Capital Markets
  • Company size: 2–10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

An easy, customised option to make communication easy wherever I am

Reviewed on 2022/05/23

Pros

Ability to work across multiple geographic regions and multiple devices with ease.

Cons

Occasionally confused by the Telco jargon.

Alternatives Considered

RingEX

Reasons for Switching to Jet Interactive

Simplicity and experienced sales support.
Verified Reviewer
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Seamless integration & great support

Reviewed on 2019/03/15

Pros

We used Jet Interactive to measure cross channel digital campaigns and offline marketing activity. The Jet team were extremely helpful in the on-boarding for our client and supporting their development.

Cons

Any issues were promptly handled by the Jet team during our onboarding.

Simon Mon
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intuitive UI, great product

Reviewed on 2019/03/16

Several clients required easy to use call tracking to monitor marketing sources of phone calls....

Several clients required easy to use call tracking to monitor marketing sources of phone calls. This allowed them to more efficiently allocate as spend and saved a great deal of money while improving quality of leads.

Pros

It was simple to use but provided all the data we needed. They were great throughout the setup and could answer any questions I had. Highly recommend.

Cons

Nothing. It did the job as advertised and I’d recommend them.

Ali
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 11–50 Employees
  • Used for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

Fantastic Call Tracking & Recording Service

Reviewed on 2019/03/15

Pros

- In depth data for online and offline campaigns. So you get to see which keywords brought in sales calls. Also you can setup different numbers for different sources that also helps in allocating budget effectively.

- Great price for the services and features that are offered

- Tracks calls from mobile website; that is such a great feature for marketers and sellers online because so much traffic has moved to mobile in the past few years.

Cons

Most of the features are great. I think they need to market and inform users about some of the features in a more effective way. Maybe offering a free trial period could be a good idea where a support assistant could help the user run through various parts of the UI.

Astro
Overall rating
  • Industry: Marketing & Advertising
  • Company size: 2–10 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Overall experience

Reviewed on 2022/06/23

It allows us to identify which media type has best ROI

It allows us to identify which media type has best ROI

Pros

Easy to use and implement at an affordable price. Support is prompted and efficient.

Cons

As with anything, improvements are always possible however the system currently satisfies our needs.

Arijit
Overall rating
  • Industry: Computer Software
  • Company size: 2–10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 8.0 /10

Cost effective, relatively easy to set up

Reviewed on 2022/06/20

Pros

Good value for money, very functional. Well utilised by the team.

Cons

Call quality was an issue for a brief period

Verified Reviewer
Overall rating
  • Industry: Telecommunications
  • Company size: 11–50 Employees
  • Used for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Call tracking software - simplified

Reviewed on 2019/04/19

Pros

The ability to use a 100% Australian based call tracking that accurately tracks the origin and location of the call effectively.

Cons

N/A - free trial only at this stage. Will liaise further with marketing.