Fleetsoft Reviews

The fact that you can do most of what higher priced programs will do for a fraction of the cost and Fleetsoft will work with you on your needs to customize for your company also they use customer feedback for updates!

The reporting is hard to configure but seems to be fully customizable

The Software is very user friendly compared to several other of the competitors.

My biggest complaint against the software is the fact that it is limited to one label printer brand and size.

Has all of the basics of running a fleet.

Does not do well with expansion. Automatic mileage updates would be key - not another paid option.

Reported Issues and The options to turn on/off features for different users.

Not mobile friendly and not user friendly in my opinion.

It works and it works very well! We track parts inventory, daily inventory reordering, repair orders and vehicle units. State Inspections and Vehicle Maintenance PM are tracked, flagged, then given us a reminder when there are do.
This product has made it very simple for us. For over 17 years of using this software it has never failed us. I still have the very first day of information inputted. What else can be said.....

Besides a few little tweaks in the inventory side, for our operation we do not have any quirks about the software.

The ease of keeping track of parts and upcoming services due for the fleet. The entire fleet listing is also nice to be at my finger tips vs. having paper sheets that are constantly being lost. I can also make bills for services or parts being bought by outside sources, this saves time for our office on looking up the parts/prices.

Trying to navigate and figure out the use of the program. This might be better if I had more daily time that I can use the program. I would not let this from buying the program because there are many positives to out weigh the cons.

This software succeeds at meeting the customer or end users needs. There is a noticeable difference in this software. You can tell that there is an ongoing collaboration from the needs of the people using the software to help direct the changes for the better.

Little more detail in search options and sorting options in different screens and reports.

What we like most is how simple the system is to use.. Since the day we signed up with Fleetsoft we have been nothing but happy with the software and service from your product and team.

The only complaint that I would have is the parts charge out on the work orders. It will not default to the last vendor purchased from... I'm sure it just a click to fix.. But other than tha it's the best!!!

P.S. Gave a big shout out on your Facebook page as well..

Thanks

It is easy to navagate around work orders, part list and adding information is simply and fast. one of the biggest advantages with this software is that I don't have to set a password I can use a genertic one to log in. Printing reports can be done at ease and fast.

not really anything all the updates are offered whenever I open the program so I don't have to search for them.

User-friendly, Inventory at a click of a button.

Updates are slow and far between, searches could be more refined.

Ease to work with, Helps keep up with records.

Reports, trying to generate reports is like pulling teeth.

The amount of information it stores and how easy it is to get at

Some of the interfaces are cumbersome and don’t flow well

FleetSoft is primarily a fleet maintenance software. They don't have other modules such as routing.
It's comforting to know that FleetSoft is focusing on continually developing and updating their product and incorporating new technologies.

Most of the software is user friendly and customize able. One place that could use improvement is with custom work orders. Each company/shop has different work flows and to have the ability to customize the work orders a bit more would be beneficial to all FleetSoft users.

I can keep on track of scheduled oil changes and preventive maintenance when they come do. Saves on down time when they are done on time. I can see at any given time when the fleet is coming up on a service with just a click of a key. I can see what parts are used more then others and predict failures before they happen. I use only about 50% of the program, but that's all I need in my shop.

I haven't really run into anything that I dislike, in time I may find something, but I only have been using this software since 2007.

what I do like is that it keeps track of everything and will throw up reminders in a repot I do enjoy that I can make a service routine of my own

up dating mileages is not so easy to enter every week. the printing option and email option is just annoying to use./

Parts layout is well done. It has the ability to track the part in and out to the used source.

Would like to see more Accounting capabilities.

I didn't first hand use the software, but my mechanics love the software. It lets them schedule preventative maintenance and the shop guys can also use the built in inventory system and it works great! We're utilizing the piggy back labels for in house inventory and it works great for when the shop mechanics go to use the labels to stick them onto work orders.

The only problem we encountered was the inability to turn off preventative maintenance scheduling for the weekends as the shop guys don't work outside of Monday-Friday.

Covers all the bases, everything we needed

Took a little while to get started but now couldn't be without it

This is a very easy to use system. Highly adaptable to our unique industry, student transportation. The set-up was easy and it has been very intuitive.

The biggest issue I have found is that it has a lot of options to try to understand in a short period of time.

The software is relatively easy to learn and use. The VIN decoder does a nice job of giving you vehicle specs with the click of a button. Support has been very responsive and get back to me within a few hours for most questions. The phone support has been top notch. The PM tracker does a nice job of letting you know what is coming due for service. It tells you how many hours/days away from or over due the service is.

For online hosting, the reporting module needs interact with a spreadsheet program (ie. Open Office) for the purposes of being able to further drill down into fleet metrics. The documentation needs to be updated and go into more depth for some of the features. The technician time tracker to log into and out of repair orders needs some improvement.