Domotz Reviews

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109 Reviews

- Industry: Consumer Electronics
- Company size: 10,000+ Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Remote Management Platform on the Market!
Reviewed on 2024/08/21
I've been using it daily for 6 years and it keeps getting better. The best remote management...
I've been using it daily for 6 years and it keeps getting better. The best remote management platform I've used.
Pros
Easy setup, intuitive layout and customizable alerts. Domotz has far more diagnostic tools than other monitoring platforms and their customer service is fantastic with quick response time.
Cons
Every feature that I've requested in the past has been implemented, so at this point there's nothing I don't like!
- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Domotz monitoring
Reviewed on 2024/05/29
Pros
Easy to setup and use. Recovered well after a crash of the VM.
Cons
Needs a lot of hand-holding for initial setup.
Alternatives Considered
AuvikReasons for Switching to Domotz
Cost of Domotz was considerably lower than Auvik- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
Good, could be great
Reviewed on 2024/04/24
It could be so much better, I'm confused at some design decisions. I'm hoping that it continues to...
It could be so much better, I'm confused at some design decisions. I'm hoping that it continues to improve. A big reason we chose Domotz was pricing compared to Auvik, that playing field is level now and Auvik has more and better integrations, so we may be inclined to make a change.
Pros
I like the map, the ability to monitor only important devices, the ability to connect to remote devices without a server or firewall VPN.
Cons
Cost just went up 50% in cost, its often VERY slow, the Domotz Boxes are expensive for what they are. With a 50% price increase I think I should be getting more metrics.
Reasons for Switching to Domotz
Prices, features, functionality were better at the time, now not so much.- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domotz is a game-changer for managing my network. It's intuitive and effective.
Reviewed on 2024/11/10
Pros
The remote monitoring and management features are top-notch. I can monitor and troubleshoot my network from anywhere.
Cons
The interface could be more user-friendly, and the pricing is on the higher side.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Software
Reviewed on 2020/09/23
I'm a happy customer - its a simple pricing structure which makes it simple to deploy and use
I'm a happy customer - its a simple pricing structure which makes it simple to deploy and use
Pros
While there is other competitive options on the market, Domotz accomplishes its primary aspects in a more readable fashion. The reporting is useful and by and large the tool just works. They seem to always be making improvements and its been becoming a much stronger product.
Cons
Feature development can take quite awhile but they work when they are released.
Alternatives Considered
AuvikReasons for Switching to Domotz
Simple pricing structure - had the features we were primarily looking for- Industry: Computer Networking
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple and functional
Reviewed on 2024/05/29
We have been using it for several years and are very happy with the product and recommend it to...
We have been using it for several years and are very happy with the product and recommend it to anyone who wants to have a proactive NOC.
Pros
Visibility and proactive management of all network equipment
Cons
We would like it to be possible to acknowledge alarms and I wish it had more vendor integrations
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Domotz is a great network management tool
Reviewed on 2024/09/27
Pros
I use Domotz primarily to detect when devices fall off the network, or join the network.
Cons
Sometimes it takes some time for a device to be recognized. But it usually resolves itself.
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Domotz has been a game-changer for managing my home network. It's a lifesaver!
Reviewed on 2024/09/20
Pros
The ease of monitoring multiple devices and networks saves me time and headache
Cons
I wish the user interface was a bit more intuitive, and the pricing could be more flexible
- Industry: Consumer Electronics
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domotz makes managing my network a breeze. I can monitor and troubleshoot from anywhere!
Reviewed on 2024/09/26
Pros
Easy remote troubleshooting, monitoring multiple networks, and customizable alerts.
Cons
Occasional connection glitches and device identification errors can be frustrating.
- Industry: Computer Networking
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Foundation of our Networking Monitoring Solution and Remote Maintenance Packages
Reviewed on 2024/01/05
We've used it for over five years now and it is our primary remote management tool for all our...
We've used it for over five years now and it is our primary remote management tool for all our sites. Easy to set up and configure and ultra fast in sending notifications.
Pros
Quick and simple to set up.
Fast to detect faults or devices dropping offline.
Highly configurable.
Speed Tests/Ping Tests/Network Topology/Shared Alerts and Notifications.
Cons
It can seem expensive for some our sites that we monitor. However, it's miles ahead of free alternatives.
- Industry: Consumer Goods
- Company size: 11–50 Employees
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Domotz has been a game-changer for monitoring my home network and devices remotely
Reviewed on 2024/09/04
Pros
The ability to monitor and troubleshoot my network and devices remotely has been incredibly convenient. The interface is user-friendly and the customer support is excellent
Cons
The mobile app could use some improvements for smoother navigation. Additionally, the pricing could be more flexible for individual users
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An outstanding network monitoring tool!
Reviewed on 2023/05/04
Pros
I have been using Domotz for over a year, I must say that I am impressed with the quality of the service and the fact that features are constantly improving.First, I like the UI very much, it's clear and smooth.Features to be considered:A complete device list with,- much information about the device- ways to connect to- customizable alerts- SNMP monitoring- TCP monitoring- System informationNetwork topology,- very visual- with a well-configured switch, you can know on which port is what deviceRemote connection and VPN to devices.Network performances,- Info- Route analysis- speed test- downtime- alertsAutomatic discovery of new devices on the network,- This way, you know when an unauthorized device joins your network.- You don't have to enter them manually, they are discovered, and you can adapt the info about these devicesNetwork security status, to be permanently aware of the open doors- TCP open port scanner- UPnP port forwarding scannerCustomizable alerts and many integrations.Domotz offers an excellent mobile application.Also, Domotz offers outstanding support! The response delay is extremely low, and that's a big plus! You generally get an answer within minutes! Incredible! Also, the support quality is excellent, and the people are very helpful and kind!
Cons
The only thing that comes to mind is that its price has gone up 2x since I started using it. The increase is not huge, but we don't like price increases.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
very easy, very good
Reviewed on 2023/03/01
In summary, since its inception, Domotz Pro has taken an enormous step forward, becoming a...
In summary, since its inception, Domotz Pro has taken an enormous step forward, becoming a complete, versatile, customizable, and competitive monitoring solution for complete monitoring, from SOHO to enterprise environments, with fast, efficient, and "human" support.
Pros
snmp template, ssh agentless integration, ease of use, "human" and fast support
Cons
since the advent of "pro", my personal cons are gone
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Rock Solid Product & Easy to Use
Reviewed on 2022/09/06
The business issue we solved was time. The time it took to send a technician out to the field to...
The business issue we solved was time. The time it took to send a technician out to the field to fix an issue that could be remotely corrected via Domotz. In a small business, that time saved equates to time and profits.
Pros
This list is so long about what I like about this product. The best way I can explain is the time it has saved my company and technicians from requiring to roll a truck to a job site for service. We have been able to fix 99% of the things that happen remotely.
Cons
Honestly, there is not anything I have found about this software or product that I dislike.
- Industry: Information Technology & Services
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to setup and manage NMS
Reviewed on 2023/02/19
Pros
Great device discovery and easy to setup and manage. It provides apps on all mobile platforms and has a great webinterface. Customer support responds quickly if you have any questions.
Cons
Not all product features (such as dashboarding and alerting) are available on the mobile app interfaces. You have to use the webinterface or desktop app for those features.
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
An invaluable service for small business
Reviewed on 2019/12/23
As stated above, the notifications make life so much simpler. If a service goes down I know...
As stated above, the notifications make life so much simpler. If a service goes down I know immediately and can have it resolved before the panicked phone calls even start. Over the years I've had a couple problems with my Agents and the support staff at Domotz does an outstanding job resolving all issues. 10/10 support.
Pros
As an on call tech for a local small business, I couldn't live without the near instant notifications when hosts or services go down or up. The Connect feature allows admins to access services behind a firewall which makes things like on the go router configuration a snap.
Cons
It's not at all a dealbreaker, but the UI has room for improvement. The apps and webUI don't remember my group settings and login is overall slow. I also wish they'd support VNC as one of the Connect services.
Response from Domotz
Thanks for your nice words about Domotz. We are always trying to do better, and your recommendations about the UI will be useful for that.
With regard to the VNC support, even though this is not directly integrated within Domotz, users can still use VNC client to remotely connect to a VNC server through Domotz. Please refer to the instruction provided on the Community Forum:
https://community.domotz.com/topic/1034-tcp-tunnel-vnc-client-to-connect-to-vnc-servers/
- Industry: Hospitality
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great way to show your internet provider speed issues, and excellent monitoring too
Reviewed on 2020/04/26
I have been running Domotz for almost 3 years across a number of networks.... the most beneficial...
I have been running Domotz for almost 3 years across a number of networks.... the most beneficial has been across a medium size, distributed wifi network with 33 important devices (wifi access points, switches, routers, VOIP, security cameras, and wifi backhaul) being monitored. With domotz I can quickly identify issues and resolve them fast. The remote access is a bonus for when I am not on site.
Pros
The best feature for us has not been the monitoring (which is great) but has been the network speed test that get run. Our only option for internet connection because of our location is a WiFi connection and we are at the limit of what the provider will install. After 2 years of operation we noticed a significant decrease in our internet performance. Rather than having a back and forward discussion with our provider about speeds and local network conditions etc we were able to provide data from domotz showing the speed and exactly when the speed dropped off. From this we were able to get an upgraded connection to match our internet plan
Cons
The support team are excellent but you do need to contact them if you are replacing/upgrading hardware... small inconvenience that has only happed twice due to hardware upgrades.
- Industry: Security & Investigations
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
"Domotz - Time Savings and Better Decision Making"
Reviewed on 2020/12/16
Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent...
Easy setup with multiple/flexible options. Domotz gives me amazing insight and intelligent reporting that makes my techs 2x smarter and more efficient. No more hunting through static netmaps, or hunting down the root cause, Domotz gives me all the information I need in an instant.
Amazingly affordable for the features and possibilities. I've only been a user for 6-7 months, but I'm finding new use cases for Domotz daily.
While I haven't rolled this out to my whole portfolio of 500 sites yet (12k cameras), the business case is an easy decision to help me manage our ever growing business.
Pros
Easy Deployment/Setup
Intelligent Design/UI/UX
Detailed Insights
Easy to Manage
Global view of issues
Network Topology - the greatest thing ever
Amazing support team
Cons
If I had to get nitty gritty, the only thing I don't like is that I can't close out of a popup window by clicking outside of it...and that they "X" to close it out isn't in an ideal location.
Perhaps I'm still in the honeymoon phase still, but for the price I can't knock Domotz for anything.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Mature network monitoring solution
Reviewed on 2021/10/29
After four years of using this solution I have got only good impression.
After four years of using this solution I have got only good impression.
Pros
Easy to configure. Easy to use. Transparent network presence. Great user interface. Many installation options. Available for any platform.
Cons
Sometimes needs a little bit more attention during reconfiguration of existing appliance.
- Industry: Consumer Electronics
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
DomotzPro
Reviewed on 2020/04/20
Domotz Pro allows us to ensure the highest probability for our installed systems to provide...
Domotz Pro allows us to ensure the highest probability for our installed systems to provide uninterrupted service to our clients. It also allows us to be more cost/time efficient as truck-rolls are only needed if it is determined a part needs replacement. It then also ensures that the relevant part is actually on the truck when it rolls....
We use this platform every day to make our lives and our clients lives less stressful....
Pros
The software is easy to use, set-up, and implement. It gives immediate at-a-glance information on whether the site systems that we are maintaining are functioning as intended, or if a problem has arisen. We often know about issues long before the client is aware of them!
If an issue is notified then the software tools included allow us to drill down further to either resolve the issue remotely, or determine exactly which parts may need replacement .
It has turned our service department from being reactive to proactive, increasing client satisfaction, and adding to the client perception of us as a premium brand company.
Cons
That it is so easy to implement and use that our competitors will be able to make use of it too.....!!
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The best monitoring tool ever.
Reviewed on 2020/02/13
My satisfaction in the scale out of 10 is 9. I mostly was able to do whatever I need to monitor...
My satisfaction in the scale out of 10 is 9. I mostly was able to do whatever I need to monitor devices. It definitely enhanced the quality of our monitoring solution approach.
Pros
The most value that I found from this software is that I can easily configure and deploy on my personal device (like Raspberry Pi) with multiple options of OS platform.
Furthermore, once Domotz was running on my device, most of features that I needed for monitoring were available and easy to use. The UI was concise and straightforward. Customization of monitored device info was practical and effortless.
I loved my whole experience with Domotz's features such as alert, report, third-party app integration, price, and so on...
Cons
Though Domotzs has a great auto-generated reporting feature, it would have been really helpful for us if the user was able to customize report somehow with some visual graphs.
- Industry: Education Management
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Works great for our Use
Reviewed on 2020/05/04
Great Piece of software - Installed it in an Ubuntu VM on Proxmox and was up and running in less...
Great Piece of software - Installed it in an Ubuntu VM on Proxmox and was up and running in less than 20 minutes. Where the schools have all been forced to go online, we needed a way to monitor all of online systems and know immediately if there were any issues. Domotz does that, email, Push Notifications, alerts when system gets overloaded, goes down etc... With the ability to remote into our servers and network equipment from the house - I haven't had to go to the CFCC Campus in 6 weeks or more. Highly recommend!
Pros
The ability to remote into any system on our network
Alerts when there are issues
Ability to run in a VM
Cons
Can only scan a /24 network
Monthly Fee :)
Response from Domotz
Hi William, thanks for the review and we're glad you're enjoying the Domotz platform!
Also, we wanted to let you know that you can scan more than /24 network with Domotz. You can scan up to a /22 on the main network, and you can add multiple VLANs (L2 / L3) or private subnets (L3 only). Feel free to contact our support team if you want help setting that up or have any other questions regarding the product. ([email protected]) Thanks again!
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Easy to use, widespread fuctions and A+++ service
Reviewed on 2021/03/06
I have been using Domotz for years now, on the rare ocasions that I needed support they were fast...
I have been using Domotz for years now, on the rare ocasions that I needed support they were fast to respond and able to resolve my issue.
Pros
Once it's setup, it's easy to use and required no maintenance. Whenever you need to change something and do require support, they react fast and won't stop to assist you untill your issue is resolved.
Cons
No cons or issues really, everything is working as desired.
- Industry: Hospitality
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domotz for remote administration
Reviewed on 2020/11/07
Fast, easy, and stable
Fast, easy, and stable
Pros
This cost effective little box packs a bunch of features such as active monitoring and notifications, remote connection to network devices, and a easy to read and understand dashboard.
Cons
I use this device to remotely access devices on distant networks and the software currently only allows for a single concurrent session. I would like the ability to open multiple connections in a single session. I would also like to see the company offer an enterprise subscription model and an easier way to manage subscriptions.

- Industry: Computer & Network Security
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Domotz is a great tool
Reviewed on 2021/10/19
Domotz makes monitoring my networks a breeze. I like getting automatically notified when important...
Domotz makes monitoring my networks a breeze. I like getting automatically notified when important devices go offline as well as when new devices join the network.
Pros
Great alerting and notifications and very easy to set up. The interface is very easy to use and the integration with my Synology made the setup simple.
Cons
The partner integrations are nice but not super useful.