Our overall experience is positive.
The software is complete and offer a great range of features. It is scalable and reliable.
The old look and feel. Better with the new upgrade
Response from Clear Destination
Thank you Emilie, we appreciate your business and support.
Personalized Software - Amazing
They respond really fast. They listened to our requirements, helped with the configuration and monitored our go-live. Thanks again for all the help guys
Great Customer support. This application is really amazing. The Customer support team is awesome. I highly recommend them, an awesome Delivery Management and routing application.
They are updating their Mobile App from version 3 to Mobile 4 in Q1 2020. I was told it would be done in Q4 2019.
Their new mobile 4 UI and UX looks great.
Complete Last Mile Delivery Solution
Clear Destination is a small team that takes the time to understand our business and works with us to build a personalized solution that meet our needs. We've worked with them for 5+ years and continue to adapt & evolve our processes.
I've had a relationship with some of their employees for the entire 5+ years we've worked together and I'm always confident that our concerns will be followed up on.
The routing algorithm takes more factors into consideration than we could do manually. The different levels of customization, like service times by driver or delivery item etc. allows for precise time window calculations.
Their support teams is excellent.
The mobile application could use some work but a new version is currently under development.
The customer facing tracker needs some work as well - it would be nice for it to react closer to the Uber application or Skip the Dishes for example. A few more bells & whistles to really make the customer experience stand out.