Higher Education Support
The InstaViser team is responsive to all customer needs and is proactive in helping customers to use the software. The program is clean and attractive and overall relatively easy to use.
The functionality of the software and the customer service provided are both successfully designed to make the best use of both mentor and mentee valuable time. Access to mentors is provided in specific categories of expertise and interest and mentors are prepared in advance of sessions enabling them to offer best possible advice in short periods.
The initial set up for the mentor seems challenging to some.
Easy to Use - Great Customer Support
My overall experience with InstaViser is outstanding. From the CEO to our Customer Success Manager, they are a company that really listens to their customers and is continually improving their product. They are a pleasure to work with!
InstaViser's platform is very simple and clean. It is easy to use and intuitive. The platform doesn't try to "be all things to all people" so they are able to focus on delivering their core functionality really well. InstaViser also provides exceptional customer support, and is extremely responsive to us as their customer, and the system users who are our customers.
There are some basic enhancements in the way sessions are scheduled and confirmed that I think would enhance the user experience. Also, some more granularity in administrative roles would be helpful.
Entrepreneurship Academy use
Top Notch Customer Success, Easy to Use Platform
Overall, the cost, the red carpet, 5 star customer service is worth every cent. I feel that the Instaviser team is genuinely invested in our clients' success with the platform as well as ours. The communication with our team is awesome and makes not only the software easy to use, but gives our team a piece of mind in what our clients are experiencing--which is a great time! Highly recommend to anyone.
I like that our users can book a session at any point and have a great experience each time.
The Instaviser team is always updating the software, adding in new data metrics, newsletter features, etc. You can tell that everyone on the team is invested not only in the software, but their clients as well. I also like that it can be integrated with another one of our service platforms.
Nothing to comment about, we really like the product.
Great software even better team
Instaviser is the engine of our mentoring platform; we literally could not offer our services without them.
Instaviser's platform strikes the balance between bells and whistles and is way more than basic. It is easy for both your internal staff and external customers to use. The Instaviser team is incredibly responsive - from the first day of install to today they have been an extension of our team not a 3rd party developer.
There are always improvements to be made. The Instaviser team has a to-do list which they are working to get to-done.
Helping UC Davis innovators broaden their network!
InstaViser customer service worked hard to help us with a successful implementation, and listened to us as we suggested ways to make the tool more useful. Their team is high integrity, easy to work with, and helped us understand ways to optimize our use with existing features we may not have otherwise figured out.
Simple interface, very clear how to use. InstaViser does a great job of focusing on the mentor/learner relationship. Intuitive function and excellent tools to stimulate system use.
Certain features were in development when we began, but this was expected, and InstaViser's focus on customer service made all the difference.
Great software to facilitate connections
I have facilitated the creation of a number of meaningful relationships through InstaViser.
InstaViser does an excellent job of establishing a platform that makes it easy to connect with individuals, eliminating the need for "cold calling." It enables ease of scheduling and communication quite well.
There is very little that I do not like about the software. The only potential con is the frequency with which you get reminders.
A Solid Networking Tool
I have had a great experience because I have been able to get in contact with people I otherwise never would have been able to meet.
InstaViser does a great job of tagging other users in the network by key interests so that you can easily find others interested in the same thing. The audio/visual technology for having video conferences with one another works great.
The software forces you to preset a goal or personal biography, which can be difficult to choose because you set this before reaching out to people. It is true, however, that you can edit it each time.
Slight learning curve
Cool, I guess.
The software is easy to understand. With every software program, there is moments of not knowing what where things are but the UC Mentors platform was an easy one to figure out after a few logins.
The software is straight forward, and maybe a little too lifeless. It needs a spark. Something fun. Something cool. Overall, it’s an amazing platform.
Community-building (and maintenance) through digital platforms is one of the most difficult arenas to enter with the presence of industry go-to's based on social media or professional affinities. InstaViser provided an opportunity for our small organization to connect all of our constituents to each other through an opt-in, easy-to-use platform. The tight design and focus on individual relationships has provided a usage rate well beyond our highest expectations. As an administrator, the feedback from the users has been overwhelmingly positive, evidenced by the near perfect ratings after each session.
There are certainly growing pains with the adoption of any new platform, but the InstaViser team has been extremely responsive to the few minor technological issues that occurred in the first six months of use.
This made communicating with the mentor nework a breeze
We were using this software as a way to connect to knowledgeable people about how to start and grow our business.
This software made going through the many potential mentors at UC Davis' Mentor network a simple endeavor. It quickly gave my team the needed specifics to be able to home in on the individuals we really wanted to meet with.
The connections were made easily and the resultant networks have been very useful to our further business development.
That some of the mentors were hesitant to use the features offered to them.
Mentoring Is A Key Factor In My Success
I live by the philosophy that a person should surround one's self with successful people to be successful. A mentor network makes it easy to do that. I utilize those who are successful to help me. I hope to pay that forward to others in the future.
Instaviser is an easy to use software that has made it easy for me to utilize the mentor network.
I don't like how the filtering system works.
Solid base toolkit with room for growth
I've been speaking with potential mentors in different industries about their work and their advice for me professionally
The software has an intuitive interface and makes it easy to search for people based on different factors such as company and skillset
The online connections (especially via video portal) can be difficult to learn and inconsistent, it could also be easier to message through the system or add people to request later, etc.
It makes my lab even more productive
Ease of Connection
I found that this software provided both professional separation between parties while making connection easy and making it reasonably easy to contact the other party outside of the Instaviser software.
I sometimes find the automatic linkage to other softwares such as Google calendar and other products to be more confusing than helpful. It might be better to have everything in one place.
Using InstaViser for UC Mentors
InstaViser is a great service
Allows for very easy browsing of potential mentors, and effectively labels their relevant experiences and qualifications
Lack of understanding of how credits work / my credits did not refresh when I thought they did -- however, that may be a problem with my host institution
Use for Networking
Review of Jefferson Scholars Network through InstaViser
Easy to Use and Simple
Great for Networking
I have had an overall great experience with InstaViser as a student who is networking and think it’s an efficient way for people to meet others.
I use InstaViser to connect with alumni of our scholars program and it is great at eliminating the complications that come up with setting up a meeting over email. I like how people’s times to meet are immediately displayed and you have info about them before talking to them.
I wish there was an easier way to message the people who you are networking with directly.