Zyte Reviews

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43 Reviews

- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for Free Trial
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Very useful when you want to host your scapers
Reviewed on 2024/03/25
Pros
Did the Job I wanted it to do for me.... Which is host and test your scraper that runs in the background. Before Zyte, I had to run the script inside my terminal and that killed my battery
Cons
Getting started wasn't as smooth as I'm used to with services like Vercel. The user experience using vercel makes you feel like you are using a premium, top tier service. I didn't feel that when I used Zyte. Part of the reason is the UI, but there are a lot of other aspects like the snappiness and speed of the website.
It took quite some time to test out my implementation. I would need to wait for some time for the build to complete to try running the web scraper again
- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best data extraction & automated proxy service
Reviewed on 2022/05/22
We chose Zyte after testing all leading proxy and data extraction solutions on the web. The service...
We chose Zyte after testing all leading proxy and data extraction solutions on the web. The service is extremely reliable, rapidly scalable and has the lowest latency amongst its peers. Support teams are extremely responsive even on weekends and we've never been let down.
Pros
- Reliable & consistent (highest uptime)
- Lowest latency
- Lowest resolution errors
- Excellent customer support
Cons
- Pricing can be improved
- IP availability in non-US locations can be improved
Reasons for Choosing Zyte
- We weren't happy with latency - Service uptime wasn't satisfactory - Resolution rates were not satisfactorySwitched From
ScraperAPIReasons for Switching to Zyte
- Zyte's resolution rates were the highest - Latency was significantly lower than all peers - Zyte's support was excellent - High uptime and reliability convinced us that we could depend on Zyte to sign tough SLAs- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
no way to control your spending
Reviewed on 2024/11/10
Pros
wasting my money and getting ripped off by zyte
Cons
They advertise a feature to set a spending limit, but there is no option. I contacted support, sent a screenshot, they said there is no spending limit without a subscription. The entire system is designed to steal your money. I woke up yesterday to a bill 40x times more than what was expected. Support is unhelpful and they don't care, they just want to steal your money. Zyte is designed to be misleading.
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Making life easier
Reviewed on 2024/03/13
Pros
Our team being in limited number, setting up multiple tools for data extraction was a pain. We contacted an agency which quoted us a huge bill and that's when we found the Zyte. Few days spent in dev, no pain of servers, proxy rotation or anything and we got our job done.
Cons
We're happy with the product and do not find any issues yet.

- Industry: Management Consulting
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
When it just works
Reviewed on 2018/12/18
It makes me work really fast but still secure for my clients. I look really professional even...
It makes me work really fast but still secure for my clients. I look really professional even though what I did was only suggesting and installing Crawlera. It's awesome!
Pros
It really saves my time as a web scraping specialists. I always need rotated proxies for my client needs. I keep creating a new project and it is a lot of hassle of I have to buy proxies, renew proxies, and create proxy rotation on my own. I am glad I don't even need to think about it. It just works!
Cons
Well, it's just doesn't have enough advanced documentation on Scrapy Splash combined with Crawlera. Their development team in Github is very responsive though.

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Relatively Easy To Use
Reviewed on 2019/01/21
Our company, whatoplay.com, aggregates data from multiple sources around the world. Since we...
Our company, whatoplay.com, aggregates data from multiple sources around the world. Since we started using Crawlera, we haven't really encountered big issues. Our common ones in the last 6 months is just reaching our limit, so we just had to increase our plan.
Pros
We're only using Crawlera for our data scraping needs and it has worked seamlessly since we started using it in 2016. When we had to upgrade to a higher limit, the transition was fast, and no dev time was wasted updating our existing codebase.
Cons
Pricing can be a bit tricky especially if your need is right in between the plans.

- Industry: Food & Beverages
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
K-LIX
Reviewed on 2018/12/10
I have a good experience with scrappinhumb, in a matter of minutes I can develop and publish a new...
I have a good experience with scrappinhumb, in a matter of minutes I can develop and publish a new spider.
Pros
The software delivers the exactly promised result. It has a friendly interface and an efficient support.
Cons
You need a roadmap of new features and the pricing of third-party services.
Response from Zyte
Thank you for the review. All new features will be announced in our Support Center.(https://support.scrapinghub.com/support/home) We also have an Ideas Forum (https://support.scrapinghub.com/support/discussions/forums/22000200101) where we would love your input on ideas or new features you would like to see. We appreciate all input from our Customers to continue to help us improve our products.

- Industry: Internet
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Amazing product - can't get any better for speedy data mining
Reviewed on 2020/12/09
Overall experience with them has been stellar, I will likely be a customer for life.
Overall experience with them has been stellar, I will likely be a customer for life.
Pros
I like scalability. Sometimes we need to submit millions of requests immediately and with Scrapinghub we can really put the pedal to the metal. We rarely have downtime, and it's really allowed us to grow our company and thrive. Easy to integrate into scrapy and other python tools.
Cons
Their billing support can be moody, but the product is fantastic!!

- Industry: Computer Software
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Why do you need that title?
Reviewed on 2018/11/26
I use and recommend that platform for years for my customers which need production-ready enterprise-...
I use and recommend that platform for years for my customers which need production-ready enterprise-grade data scraping systems.
Pros
- Original and flexible technology
- No vendor-lock
- Easy to use for professionals
- Pretty convenient API system for integration with third-party solutions
Cons
- Not so easy to use by non-professional IT person that still wants to use data scraping
- Lack of ability to create some kind of simple and clear user interface for such a persons
- No simple solution for distributed/high-volume crawling
- Lack of monitoring and alerting, non convenient logging system
- Overpriced Crawlera
Response from Zyte
Thank you for your review we appreciate all customer feedback. We do have a managed service offering for non IT professional who want access to the Data without having any scraping skills.

- Industry: Computer Software
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Overall 10
Reviewed on 2018/12/10
Started using it 2 years ago, learning curve totally rely on the framework because the cloud...
Started using it 2 years ago, learning curve totally rely on the framework because the cloud platform is pretty intuitive, self explanatory and easy to use.
Whenever I needed support I have been response fast and with a favorable solution.
Pros
A full integrated platform for a framework well done for it purpose. Easy to use, based on others frameworks structure, so if you are used to web development in python then it's a piece of cake to create spiders.
The integration (scrapy + scrapinghub) its really good, from a simple deployment through a library or a docker makes it suitable for any need.
Good support and constant improvement on the platform.
A lot of plugins and, open to any feature needed.
Cons
So far there is nothing I dislike about it.
- Industry: E-Learning
- Company size: 51–200 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Poor experience with customer service
Reviewed on 2023/05/01
Pros
We were managed to find better alternatives
Cons
Overall very poor customer service which for a software like this is a must
- Industry: Retail
- Company size: 2–10 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Product extraction
Reviewed on 2023/05/29
Pros
It is easy to use and the quality of the data is good
Cons
It could be a little faster but for our needs it is a good product
Alternatives Considered
Bright DataReasons for Switching to Zyte
It is easier to use- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Monthly for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great tool
Reviewed on 2023/04/25
Pros
It’s an easy to use tool, and it gets the job done without much hassle.
Cons
I have No dislikes about this product. It is great.
- Industry: Retail
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Simple, reliable and powerful service
Reviewed on 2018/12/18
Never had a problem, and customer services always replied to our requests promptly, and with...
Never had a problem, and customer services always replied to our requests promptly, and with attention to detail.
Pros
We are very happy with Crawlera. It works like a charm with our Scrapy projects, just adding a few lines of code we completely forgot about proxies that ended up failing anyway.
Cons
Some requests end up being very slow, but good news is most of them end up going through.

- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Still leading on a more competitive space
Reviewed on 2022/06/24
It just works, except on cloudflare protected sites, you will need to add more expensive services...
It just works, except on cloudflare protected sites, you will need to add more expensive services or tricks. Tech support is very helpful and keep improving with new services.
Pros
Their cloud proxy service, combined with scrapy is still a just-works, with ip rotation from different geolocations.
Cons
Their other offers are expensive, even with the increasing competition. It needs a lot of work for many sites using cloud flare protection.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
scrapy review
Reviewed on 2018/11/22
Scrapinghub has enabled us to streamline the scraping process for our company and sets the...
Scrapinghub has enabled us to streamline the scraping process for our company and sets the foundation for future scaling. I like the fact that scrapyhub handles the "Ops" part of scraping like provisioning cloud resources, staging data, and rotating IP addresses.
Pros
Scrapy is amazing, python api is easy to use, job dashboard is easy to understand, good documentation and code.
Cons
Dynamic pages sometimes hard to scrape, nothing wrong with lua (for splash) as a language, but can be minor barrier to entry for python/javascript users.

- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
I love Crawlera
Reviewed on 2019/01/06
I am very happy with Scrapinghub. Whenever I need to run a small scraper that I can't run on my...
I am very happy with Scrapinghub. Whenever I need to run a small scraper that I can't run on my laptop (since I don't leave it turned on 24/7), I just run it on Scrapy Cloud. Meanwhile, Crawlera is just the best!
Pros
I have been using Scrapy and Scrapinghub's services since 2013 and I'm so far very satisfied with their services. Crawlera, their proxy service, works very well! I don't have to setup a proxy farm anymore or configure my scrapers to point to thousands of proxy services as they do all the grunt work for you (it's all automated).
Cons
Minor hiccups from time to time on the dashboard. It only affects me when I want to see historical stats but this problem doesn't affect functionality.

- Industry: Information Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Scrapinghub allows me to do things other proxy servers don't do.
Reviewed on 2018/12/03
Scrapinghub gives my business higher quality raw data so my clients get better results.
Scrapinghub gives my business higher quality raw data so my clients get better results.
Pros
This software allows me to access 97% of the web resources I need. Other proxy servers I have used gave me 75% maximum.
Cons
That its a time based subscription. I would prefer being able to buy a certain number of requests and renew when those run out.
Response from Zyte
Thanks you for your review and input on our pricing model - we appreciate all customer feedback and have fed this into our product team for review.
- Industry: Real Estate
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great proxy and scraping utils with superb support
Reviewed on 2018/12/28
Pros
I use the crawlera proxy system from Scarpinghub. It is very straightforward to use and results are great.
Cons
No cons until now. Once in a while a server/IP gets banned but they have a big pool of IPs to serve you.

- Industry: Research
- Company size: 2–10 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
They don't promise what they sell.
Reviewed on 2021/12/01
I bought a $ 349 Advanced plan to get 200 concurrent requests. In their free trial, the response...
I bought a $ 349 Advanced plan to get 200 concurrent requests. In their free trial, the response times are very low - about a few seconds. After purchasing the plan instead the requests together applied a delay on purpose thus canceling the potential of concurrent requests. In fact, it's like doing about 5/6 per second.
After contacting their technical support, after a week, they tell me that an upgrade is required by paying an additional cost. Obviously I requested a refund since they did not promise what was advertised and told me that it was not possible since I had used the service. Of course I had used it, otherwise how could I tell that concurrent requests weren't working properly?
I absolutely do not recommend this service for making me waste about a week to find a "fake" problem they know well and for asking me for an upgrade without even offering me a courtesy refund to apologize.
Pros
Ease of installation and integration with API
Cons
They don't respect what they communicate in the service.
- Industry: Retail
- Company size: 1,001–5,000 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Scrapinghub
Reviewed on 2018/11/21
Pros
I use the Python scrapy module to write crawlers to monitor competitors prices. The integration with Github makes it real easy to deploy code to the hub. The dashboards are very useful to monitor progress and schedule jobs. Really happy with this offering.
Cons
In the beginning it was somewhat cumbersome to automate data extraction. Once I started using Python scrapinghub module life became easy. So also a pro!

- Industry: Program Development
- Company size: Self Employed
- Used for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Shub Review
Reviewed on 2018/12/07
From what I've used (basic spiders) it has been great, the page is really easy to use and the cli...
From what I've used (basic spiders) it has been great, the page is really easy to use and the cli makes deploying easy.
Pros
Open source, well documented and very efficient.
Cons
Splash needs to be migrated to another tool IMO. I don't find LUA easy to work with as a developer; not because of the language but debugging and maintaining code is really hard. If you use scrapy-splash there is a black box that cannot interact with. I think going mainstream with javascript or python whilst unifying browser scrapping and scrapy itself would be an amazing decision.
So, overall I would love to see a merge between scrapy and a browser scraper.
- Industry: Computer Software
- Company size: 2–10 Employees
- Used for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Worst thing I have ever used in my Software Engineering career
Reviewed on 2020/12/09
Pros
No pros - its a library full of bugs
Cons
*** NEVER USE THIS CRAP LIBRARY ***
We had a paid plan, and this Splash is full of bugs
Proxies for HTTPS urls do not work at all, the splash page just hangs forever
There is no real-time UI that you can look whats happening inside Splash
We created few tickets about the errors we were getting, they respond after 10+ days for a single ticket
When taking screenshots, it generates white blank screenshots even the page is loaded perfectly
When clicking on elements, it sometimes works, but sometimes just makes that element 'active' but does not click
When selecting an element, it sometimes finds element, but sometimes does not, even though the source-code of page has that element when I print that in logs
- Industry: Marketing & Advertising
- Company size: Self Employed
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Fantastic If You Know How To Use It
Reviewed on 2018/11/24
Portia aside, I highly recommend this platform. It's cheap and works really well. If you know how...
Portia aside, I highly recommend this platform. It's cheap and works really well. If you know how to use Scrapy, this is easier than launching a bunch of VMs, etc. and relatively inexpensive.
I knock Portia because I wanted it to work, and it will with A LOT of patience, but, if you know your way around Python and Scrapy, this is the scraping cloud platform for you!
Again, there technical support has been great for me. Most of my issues have been stupid mistakes by me, but they are happy to help in a reasonable time frame (usually under 24 hours/ under 8 hours in my experience).
Pros
- Works perfectly as long as you do not need Portia
- Fast
- Many available features in one place
- It fulfills my scraping needs well
- EXCELLENT technical support
Cons
- Portia (beta) is almost unusable. I got a couple very basic programs out of it before I taught myself how to use Scrapy. Still, if you are looking for a value and have time to deal with the lag/hiccups in Portia, it is by far the best value for a simple point and click scrapying platform that I found. You can make it work, you will just want to put your head through the screen before you are done...
- Industry: Transportation/Trucking/Railroad
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Zyte is Helpful
Reviewed on 2022/02/24
Great company and solid people.
Great company and solid people.
Pros
We love everything about Zyte. The only flaw is that the "back end" is very closed and debugging can be difficult.
Cons
Not easy to "get to details". The back end of the processing is very closed.