eIssueTracking Reviews

eIssueTracking

Issue tracking software for small businesses

4/5 (1 review)

IT/Ecomm Management

Used Monthly for 6-12 months
Reviewed on 2019/04/25
Review Source: Capterra

Overall, it helps ease and improve work process and issue management to increase functionality and resolve issues faster.

Pros

I can submit a ticket and it's severity level with a description so IT can funnel it to get fixed to the proper channels. It keeps communication between the entire team rather than one person working on the issue, and it eliminates duplicative work and patterns.

Cons

I can't see if/when someone else on my team issues a ticket that may be similar to something I am going to.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend

8.0/10