IFS Ultimo

4.4 (118)
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We empower teamwork

Overall rating

4.4 /5
(118)
Value for Money
4.2/5
Features
4.4/5
Ease of Use
4.3/5
Customer Support
4.3/5

93%
recommended this app
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118 Reviews

Joel
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ultimo the Ultimate experience, i love it

Reviewed on 2022/05/18

My overall experience is good, the company works realy professional and does what it says it would...

My overall experience is good, the company works realy professional and does what it says it would do. the program is superb and working together with other partners makes them even stronger and better.

Pros

Fexibility and user friendliness.
Ability to adjust almost everything yourself en de ease of it.
The thinking and support of the consultant if it's not possible we make it posible
The broad functionality

Cons

I don't yet know, i've never used a program that is this flexible and adjustable and develops in such a speed. I'm just a fan!

Alternatives Considered

Planon

Reasons for Choosing IFS Ultimo

The software was out of service and old and obsolete we we're searching for a new alternative that was more up-to-date and we've found it!

Reasons for Switching to IFS Ultimo

It was more flexible and fitted better to our corrent way of work and program.
Mark
Overall rating
  • Industry: Food Production
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

User-friendly software with extensive customization capabilities

Reviewed on 2021/04/01

With Ultimo Enterprise Asset Management we have an integrated solution in which we can manage all...

With Ultimo Enterprise Asset Management we have an integrated solution in which we can manage all facility services much better: ICT, technical service, fleet management, building management and prevention services.

Pros

Ultimo Enterprise Asset Management is very user-friendly and has extensive features.
The special thing about this software is that you, as an administrator, can very extensively customize it in a simple way. You can change database tables and even add extra tables. It is possible to adjust any screen and create new screens. You can also change existing workflows and create new workflows. It even goes so far that you could build a whole new application within Ultimo Enterprise Asset Management, should you need it.

Cons

I can't immediately think of something that I don't like.

Alternatives Considered

TOPdesk

Reasons for Choosing IFS Ultimo

The former custom software was no longer serviceable.

Reasons for Switching to IFS Ultimo

Ultimo Enterprise Asset Management offers many more functionalities, covers all facility services and is highly customizable.
Yvette
Overall rating
  • Industry: Health, Wellness & Fitness
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ultimo

Reviewed on 2019/03/21

In the beginning, there were a lot of big bugs

In the beginning, there were a lot of big bugs

Pros

The new Ultimo 2018 looks very nice it works very quick and friendly

Cons

The little bugs
After the update, we missed a view things

Floris
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Nice package

Reviewed on 2021/03/30

We are very satisfied with Ultimo. They know their own quality and also regularly discuss customer...

We are very satisfied with Ultimo. They know their own quality and also regularly discuss customer requirements with the customer. In addition, most of the hospital's asset is located in Ultimo and we therefore manage this more efficiently. With inspection checks we can show the entire course of an instrument with a few steps.

Pros

The software is flexible and has a high user performance. It is easy to adapt to the wishes of the customer and the working method is understandable. We use the facility widely, from reporting malfunctions to reserving meeting rooms

Cons

Some process-related actions are missing, but they can always be realized through customization.

Alternatives Considered

TOPdesk

Reasons for Switching to IFS Ultimo

Ultimo is connected with the technology department. The software also contains tricks that show this. In addition, facility. Topdesk does not have this connection.
jeroen
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Ultimo comes in handy

Reviewed on 2019/06/07

Nice software to use in the daily work with lots of possibilities to discover

Nice software to use in the daily work with lots of possibilities to discover

Pros

Work with different departments in the same tool, easy to use for employees, enable to customize for bussiness needs, Ultimo keeps envolving the software

Cons

Some functionality is 'old fashion' .. for instance not able to dubble click in a grid ... not able to connect a employees to more skillcategories

Alternatives Considered

TOPdesk

Reasons for Switching to IFS Ultimo

Coverage for more departments to work together in the software, more functionality
Ruben
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ruben Heerman - Ultimo Review

Reviewed on 2021/07/15

Good

Good

Pros

Makes it easy to keep track of tasks of all kinds

Cons

The barrier to entry for customizing is not small.

Frank
Overall rating
  • Industry: Textiles
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Work efficiently and keep your processes under control

Reviewed on 2021/03/04

The product covers a wide range of processes in an industrial environment, so you do not have to...

The product covers a wide range of processes in an industrial environment, so you do not have to rely on multiple software packages.

Pros

The overall covering from different business processes.

Cons

At the beginning the program seems to be complicated, it takes a wile before to get all the users at the same level.

Stefan
Overall rating
  • Industry: Chemicals
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy to use

Reviewed on 2021/03/29

Pros

The software speaks for itself and is really easy to use.
There a lot of functionalities in the software and you can easily expend the functionalities.

Cons

Ultimo is a complete package. The basic software is fairly complete. The basic software meets our expectations.

Alternatives Considered

Dynamics 365

Reasons for Switching to IFS Ultimo

Overview of Ultimo is very clear in comparison with Dynamics 365.
Cheryl
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

IT Service management for mintenance

Reviewed on 2021/02/10

It is extremely good with maintenance of our assets. The back office helps us to access other parts...

It is extremely good with maintenance of our assets. The back office helps us to access other parts of the application enabling us to look in on all aspects of our assets and aiding us in building up a history of everything concerning our assets. Add to that the problem management and reporting there is nothing we don't know about every asset.

Pros

Good, ITIL based processes. The Ultimo IT Service mangement module is well thought out and easy to configure.

Cons

Not cheap. Maintenance of the software can be quite pricey, but the service is good and you get what you pay for.

Alternatives Considered

TOPdesk

Reasons for Switching to IFS Ultimo

It was more suited to our specific needs and also more flexible.
Joel
Overall rating
  • Industry: Automotive
  • Company size: 11–50 Employees
  • Used Weekly for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good asset management software with many possibilities and functionalities

Reviewed on 2021/03/29

Very complete asset software

Very complete asset software

Pros

The many possibilities and functionalities are great. This software can do a lot, almost anything is possible to manage assets properly. The possibilities to link to other software systems are also very nice.

Cons

User-friendliness can be improved and the software is complex to implement and set up.

Alternatives Considered

TOPdesk

Reasons for Choosing IFS Ultimo

The old software had too few options and functions

Reasons for Switching to IFS Ultimo

Because of the completeness and functionality
harry
Overall rating
  • Industry: Utilities
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

super software

Reviewed on 2023/11/09

Pros

userfreindly, easy to use and pogressive

Cons

ridgid workorder flow, testing capabilities

A Genarthanan
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

My 1st REview of Ultimo in Berg+Schmidt Nutrition

Reviewed on 2023/04/19

I am satisfied with the usage and hope we could upgrade soon.

I am satisfied with the usage and hope we could upgrade soon.

Pros

To track all asset list, the area used, and the history of the equipment is my real interest.

Cons

They are rigid on the lower cost. Should be more flexible to accept customer form and document.

Harm
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Never again without

Reviewed on 2021/12/15

My experience is good, nice to work with!!!

My experience is good, nice to work with!!!

Pros

The software helps us enormously with regard to the day-to-day operational processes. The information is always immediately at hand, so that we can switch quickly and provide our internal customer with an answer.

Cons

The software seems cumbersome at first, but when you eventually work with it, it's not that bad.
There are a lot of options that can be used, sometimes it is useful, I think, to hide them when you never use them so that your menu is a bit smaller and therefore clearer.

Dick
Overall rating
  • Industry: Government Relations
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Ultimo

Reviewed on 2021/12/14

Overall Ultimo works fine on a daily base.
Sometimes the communication between Ultimo and the...

Overall Ultimo works fine on a daily base.
Sometimes the communication between Ultimo and the customer can be better.

Pros

The product is easy to use. Next to that the product is highly configurable, which can be done with the ultimo consultant.

Cons

- To implement a new piece of software is sometimes a bit of a struggle.
- updating the system will be a hustle when you are connected to other software platforms.

Ireen
Overall rating
  • Industry: Utilities
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Complete system with possibilities for configuration

Reviewed on 2021/03/31

All the administration of our production assets are held in Ultimo. The work which has to be done...

All the administration of our production assets are held in Ultimo. The work which has to be done is automatically generated by Ultimo and solutions are registred in Ultimo.

Mail is send from Ultimo to external companies and also mail is send to Ultimo to register issues.

Working permits are handled through Ultimo.

Pros

Software is very stable, never shuts down. Easy to configure, if you have the knowledge you can also make complex configurations.

Lot of basic functionality, configuration is not necessary if you want to use Ultimo as it comes.

Cons

If you make configurations not all functionality is possible anymore, like connecting to other applications. This is not always clear on forehand.

Dirk
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The best choise for use in healthcare

Reviewed on 2021/04/05

A huge step forward since we switched from Optim to Ultimo: ease of use, indefinite possibillities,
...

A huge step forward since we switched from Optim to Ultimo: ease of use, indefinite possibillities,
High level of automatisation of tasks en jobgeneration and follow-up.

Pros

Medical Technology module
The best references in healthcare.
Easily adaptable for own needs, many of them you can do by yourself
Adaptable dashboard for user groups
Interfaces with other applications
Commisioning module

Cons

No use of coloured lines in selection lists

Henk
Overall rating
  • Industry: Transportation/Trucking/Railroad
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Satisfied user

Reviewed on 2022/01/18

Pros

Flexibility, customisable and versatile. Therefor easy to use for all colleagues.

Cons

We haven't met any points yet where we had bad feelings about.

Bart
Overall rating
  • Industry: Food Production
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

number one in asset management

Reviewed on 2021/12/14

Pros

the best package to gain insight into asset management. a good structure by means of equipment and jobs can be divided into preventive and corrective. etc.

Cons

Ultimo is an extensive package with many options that you can easily use

Sjaan
Overall rating
  • Industry: Government Administration
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Ultimo

Reviewed on 2021/04/01

Pros

Ultimo is very sootable to administrate all to maintain equipment at all levels. It is also available as a app on an i-pad or telephone for using in the field. That what most users like the most.
Ultimo is perfect to manage. It is very flexibel in adjusting it's configuration. Placing new buttons or new fields on a screen is easy.

Cons

The structure of its database tables is one you have to get used to.

Martine
Overall rating
  • Industry: Food & Beverages
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Ultimo - The FMIS program solution

Reviewed on 2019/03/21

We can see now how much bookings are made in our meeting rooms, how much lights need to be changed...

We can see now how much bookings are made in our meeting rooms, how much lights need to be changed and where we can improve

Pros

The easy to use interface, as soon as you have all the data inserted in the program it's an easy to use customer friendly solution

Cons

A lot of data needs to be inserted before use

Ercih
Overall rating
  • Industry: Food Production
  • Company size: 10,000+ Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

BRZO company use Ultimo

Reviewed on 2019/03/21

ease of use. and help us to reach our targets

ease of use. and help us to reach our targets

Pros

HSE module in full use, including the MOC module. very very important

Cons

Not always flexible, and the need for mobile souutions. much better than the current app

Peter
Overall rating
  • Industry: Management Consulting
  • Company size: Self Employed
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

flexibility

Reviewed on 2019/03/21

If well implemented a superb tool

If well implemented a superb tool

Pros

The flexibility of the Ultimo Customization tool

Cons

In the beginning when just implemented is the open structure

Jasper
Overall rating
  • Industry: Hospital & Health Care
  • Company size: 5,001–10,000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Ultimo is great for a fresh start

Reviewed on 2019/03/21

Pros

Live linking assets, between CMID items, users and rooms

Cons

Because of an already existing technical building implementation, with no application maintenance, it is hard to fully use the ITSM module

Rene
Overall rating
  • Industry: Building Materials
  • Company size: 201–500 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Covers various areas and is widely adaptable

Reviewed on 2021/03/30

Our Technical and Facility Services (on several premises) have a good overview of all the ongoing...

Our Technical and Facility Services (on several premises) have a good overview of all the ongoing work.

Pros

Is useable for a lot of different areas. Can be adapted to your needs.

Cons

Adaptions can be costly, because of consultant hours.

cyrelle
Overall rating
  • Industry: Broadcast Media
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

M Mediagebouw review

Reviewed on 2019/03/21

It's an easy to use program with a lot of features, specialized in all the upcoming media

It's an easy to use program with a lot of features, specialized in all the upcoming media

Pros

It's easy to use and has many possibilities

Cons

Because our company bought specific modules, we still miss things and it's not possible to extend it
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