8 reviews

iSell

Dynamic packaging booking engine for the travel industry

4 /5 (8 reviews) Write a Review!
Overall rating
4
/
5
Value for Money
4,3
Features
4
Ease of Use
4,1
Customer Support
3,9
88% recommended this app
8 reviews
Verified Reviewer
Industry: Government Administration
Company size: Self Employed

Outstanding backend system!

Used Weekly for Free Trial
Reviewed on 2018/08/02
Review Source: Capterra

Pros

I think the design, integration and single backend system is fantastic. Meets all of my needs.

Cons

No complaints whatsoever. This is an outstanding piece of software for operating tours and bookings.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Derrick B.
Industry: Leisure, Travel & Tourism
Company size: 51-200 Employees

Traveltek Review

Used Daily for 2+ years
Reviewed on 2018/09/17
Review Source: Capterra

Traveltek allow us to offer live availability and pricing in a fast changing environment. However when things go wrong this is where they fall down, taking an age to fix things, with some staff members not knowing how the their own systems work.

Pros

Live availability and pricing, easy to set up mark up and discounts, create your own web pages and packages etc....

Cons

Slow to fix issues, support replies aren't quick enough, not enough support for the Australia region, all departments should be open for all regions the Traveltek product is sold too.

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 6.0/10

Carolina S.
Industry: Maritime
Company size: 11-50 Employees

Good product but day to day things dissapoint us

Used Daily for 2+ years
Reviewed on 2018/10/01
Review Source: Capterra

We still havent received basic reports, from time to time erros that had already been solve start to show again, support is not efficient nor very trusty, small adjustments ALWAYS have a high cost. The product certainly is good, there´s a high cost involved, but the day to day things frustates us.

Pros

Automation to create a quote/ booking and send documents

Cons

Burocracy to make small changes and even erros corrections take forever
you cant trust what support tells us, bc sometimes you find out that the answer they gave you was incorrect

Response from Traveltek

Hello,
Many thanks for taking the time to leave a review. We have taken on board your feedback and are disappointed to hear that you are having support issues. Our Client Services team is looking into this now and will reach out to you to resolve these concerns.
Kind regards,
Traveltek Team

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 4.0/10

Verified Reviewer
Industry: Leisure, Travel & Tourism
Company size: 51-200 Employees

ISell Review (Cruise)

Used Daily for 2+ years
Reviewed on 2018/09/18
Review Source: Capterra

The best platform for selling bespoke dynamic cruise packages in the market.

Pros

Api connectivity with a wide range of cruise companies provides maximum reach and best choice for the customer.

Cons

There is a lack of comprehensive documentation for user training, particularly as you move further fropm the core product, but this is due to the bespoke nature of product development.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Fanny M.
Industry: Leisure, Travel & Tourism
Company size: 11-50 Employees

Mundocruceros

Used Daily for 2+ years
Reviewed on 2018/09/19
Review Source: Capterra

Star with energy and at this point we need to wait for eaxch request too much time loosing money, because we can not go further, waiting for implementation

Pros

Includes cruises. Spanish support. Oscar Garrido.

Cons

Is not clear enough. B2C is not atractive for clients. The information is not show with a mk sence of view

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10

Samantha W.
Industry: Leisure, Travel & Tourism
Company size: 1 001-5 000 Employees

Traveltek 5*

Used Daily for 2+ years
Reviewed on 2018/10/05
Review Source: Capterra

Selling holidays all on one place.

Pros

Easy to use. Majority of suppliers under one system.

Cons

Sometime system issues can cause issues but this is not very often.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Verified Reviewer
Industry: Leisure, Travel & Tourism
Company size: 2-10 Employees

my experience

Used Daily for 2+ years
Reviewed on 2018/09/20
Review Source: Capterra

Pros

easy to use, very friendly with the user

Cons

now that your are increasing your market i Latin America, you may think in a spanish version

Rating breakdown

Ease of Use
Customer Support

Likelihood to recommend: 9.0/10

Divya G.
Industry: Airlines/Aviation
Company size: 11-50 Employees

A very easy to use software that allows live data to be feed into the system to customise end sale

Used Daily for 1-5 months
Reviewed on 2017/07/13
Review Source: Capterra

Pros

This product allows live data to be feed through the system and booked. it is easy to use and visibly easy to interpret from the sales and backoffice

Cons

users have to be very vigilant in how data is inputting as figures may seem correct however the looking from an accounts side the irregularities may cause financial problems

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10