Marvia Reviews

This software really helped oour business to semplify our marketing automation platform

For now we are completely satisfied of our choice

We are a network of hostels with more than 50 hostels across Canada. We changed our branding more than two years ago and, since then, we have had great difficulty monitoring the brand assets across the country. However, Marvia's installation in our hostels has solved this problem quite quickly.

Moreover, the customer experience provided by the team is outstanding. Our customer success manager, Maarten, has always been very proactive and has answered all our questions with kindness and rapidity. The integration has been easy and smooth!

Marvia's integration can sometimes be quite tricky and difficult, but the team's professionalism and expertise make it easier.

The structured overviews and the possibility to share our creations with the client works very nice!

Creating the templates takes a little bit of time. Keep in mind the timeframe when implementing templates.

Marvia gives us the opportunity to create visuals, flyers and posters without hiring a visual designer. The software is easy to use - even for less digitally skilled colleagues.

We sometimes experience little bugs within the software. However the people at Marvia are always willing to solve problems. Their customer support is outstanding: fast, friendly, supportive en they're thinking along.

easy to work with, nice and friendly look and feel

I have not found anything that we did not like

The Marvia support team excels in their dedication. They consistently work hard to ensure positive experiences for both our company and our franchisees. While there have been instances where we faced limitations in the template studio's functions, the support team consistently steps in to assist us in achieving our desired creative assets. Marvia is continually improving its product, and I've seen impactful updates and features that enhance the user experience. One notable improvement is the transition from the classic admin view to the new, more organized admin view. Additionally, they've incorporated additional functions into the template studio, such as the ability to replace files when designs need updating, eliminating the need to create a new template.

The new admin view and template studio are still in their early stages, and there are certain functions that have not been implemented yet. This hinders our capacity to independently configure some of our templates and also restricts our ability to have complete control over the appearance of our custom templates without the need to contact support.

Easy to use
Their customer success helps amazingly well
Communication with the company
Time-to-market

Like with every new piece of software, it's always a bit of a struggle to get to hang of it in the beginning. Luckily the people at Marvia helped us finding our way.

The software enables us to provide our franchisees the possibility to develop local marketing activities and campaigns, while the HQ is able to control the quality of the designs that are being used locally without costing to much time. In addition, the ordering and distribution process of materials for national campaigns is completely automated and offers a lot possibilities for personalization to franchisees.

In the beginning I did not really like the user interface, but that has been updated in the meantime and looks very nice right now and is always subject of constant improvements.

It's a kind of Indesign-based editor, that results in professional templates.

It is not possible to create or redesign your templates by yourself.

very friendly to use. Ease to use and a lot of features

I like all features. I can't mention anything that is not useful

It makes the orders easy for our franchisees.

I don't like the way the export/excel and files are given to us.

The software can be implemented in different ways within the company aligned with your own needs. We use for example the webshop, a databank and the contenteditor. If there are any questions, they have a quick response time and are open to help you out.

Marvia is open to feedback and focused on their customers needs. Therefore, the elements we like the least are in development at the moment in order to improve them.

Marvia offers us a digital one-shop-solution that gives us high flexibility and overview. In the backend we have the possibility to adopt store Information very easily. This perfectly fits our needs. Orders with the option of an integrated postal distribution to pre defined areas in certain weeks are also possible as well as the Integration of external service providers.

The System is build on a pre-defined structure which we have to use. But as the customer support is really great here, we always have the option to develop it further to adopt it more and more to our business requirements, today and in the future.

We are right now developing with Marvia the environment with more desired products or features. That's exciting.

I don't have a good answer to this one.

the ability to automate a maximum of operations

we are not yet autonomous on everything, we would like to produce our own exports by ourselves

The collaboration with Marvia is outstanding. They are always there for any questions and happy to help. Their solutions helps us to improve the user interface and enables us to generate local marketing initiatives.

For now, everything is fine. Nothing to complain.

The software is easy to use and a lot can be developed as desired.

For me, this software has no bad things. If there are things it can't do, marvia develops the software so it can.

The flexability of the software. For us that is really a solution that takes a lot of work off your hands.

Not much experience with that. Problems are resolved quickly by Marvia.

Easy to modify tool and implement our wishes

The filter in the administrator does not always work properly. Sometimes hard to get an overview of all the orders

you can easily adjust to new wishes it when needed

time needed to get things done. you have to apply and then wait for 3 weeks

Marvia has a great amount of functionalities and they are very easy to use. The combination of these has made Marvia great for skilled users but also beginners.

I've experienced some bugs within Marvia, these were only small issues luckily.

Marvia helps the managers of our restaurants to create and print all types of pos materials in the corporate identity of De Pannekoekenbakker. Marvia respons quickly to questions. The service is good.

The software is not really suitable for designing a menu for restaurants.

The control it give's you.
The minimalisation of errors.

The company needs to have a certain size for Marvia to be of added value.