Marvia Reviews

We are a network of hostels with more than 50 hostels across Canada. We changed our branding more than two years ago and, since then, we have had great difficulty monitoring the brand assets across the country. However, Marvia's installation in our hostels has solved this problem quite quickly.

Moreover, the customer experience provided by the team is outstanding. Our customer success manager, Maarten, has always been very proactive and has answered all our questions with kindness and rapidity. The integration has been easy and smooth!

Marvia's integration can sometimes be quite tricky and difficult, but the team's professionalism and expertise make it easier.

The software enables us to provide our franchisees the possibility to develop local marketing activities and campaigns, while the HQ is able to control the quality of the designs that are being used locally without costing to much time. In addition, the ordering and distribution process of materials for national campaigns is completely automated and offers a lot possibilities for personalization to franchisees.

In the beginning I did not really like the user interface, but that has been updated in the meantime and looks very nice right now and is always subject of constant improvements.

- Easy to use
- Lot's of possibilities
- Flexible in making changes to templates
- Great way to make branding more visible
- Amazing customer service

- Complex templates are sometimes hard to implement

By using the Outliner tool, we are saving a lot of time by letting the people in the field produce their own brochures, and us doing the final check, instead of the other way around. This frees up time for us to do other projects.

The system is too inflexible when it comes to grids, and it would be great if you could have one base layer with languages on top, instead of having to do changes for each language separately.

The flexability of the software. For us that is really a solution that takes a lot of work off your hands.

Not much experience with that. Problems are resolved quickly by Marvia.

Easy to modify tool and implement our wishes

The filter in the administrator does not always work properly. Sometimes hard to get an overview of all the orders

Marvia helps the managers of our restaurants to create and print all types of pos materials in the corporate identity of De Pannekoekenbakker. Marvia respons quickly to questions. The service is good.

The software is not really suitable for designing a menu for restaurants.

easier working with our partners, having an overview of our advertising material, good Plattform for Partners to create theirt own marketing strategy in case of deciding way of advertisement

handling for partners in some points not perfect, but okay

Marvia gives us the opportunity to create visuals, flyers and posters without hiring a visual designer. The software is easy to use - even for less digitally skilled colleagues.

We sometimes experience little bugs within the software. However the people at Marvia are always willing to solve problems. Their customer support is outstanding: fast, friendly, supportive en they're thinking along.

We are right now developing with Marvia the environment with more desired products or features. That's exciting.

I don't have a good answer to this one.

very friendly to use. Ease to use and a lot of features

I like all features. I can't mention anything that is not useful

Marvia offers us a digital one-shop-solution that gives us high flexibility and overview. In the backend we have the possibility to adopt store Information very easily. This perfectly fits our needs. Orders with the option of an integrated postal distribution to pre defined areas in certain weeks are also possible as well as the Integration of external service providers.

The System is build on a pre-defined structure which we have to use. But as the customer support is really great here, we always have the option to develop it further to adopt it more and more to our business requirements, today and in the future.

The software is easy to use and a lot can be developed as desired.

For me, this software has no bad things. If there are things it can't do, marvia develops the software so it can.

The structured overviews and the possibility to share our creations with the client works very nice!

Creating the templates takes a little bit of time. Keep in mind the timeframe when implementing templates.

It's easy to share documents with your employees and they can create their own versions of the documents. But before you go and make the template in Marvia, you have to think critically about the use and look and feel of the documents. How do your employees use the documents and which functions should be implemented. That was a learning process during our integration process.

It takes time to build templates and to make changes. You have to be sure about the way you want to build a template and use a template. Otherwise it can take a lot of changes to get the right template.

The software can be implemented in different ways within the company aligned with your own needs. We use for example the webshop, a databank and the contenteditor. If there are any questions, they have a quick response time and are open to help you out.

Marvia is open to feedback and focused on their customers needs. Therefore, the elements we like the least are in development at the moment in order to improve them.

The collaboration with Marvia is outstanding. They are always there for any questions and happy to help. Their solutions helps us to improve the user interface and enables us to generate local marketing initiatives.

For now, everything is fine. Nothing to complain.

easy to work with, nice and friendly look and feel

I have not found anything that we did not like

It's a kind of Indesign-based editor, that results in professional templates.

It is not possible to create or redesign your templates by yourself.

you can easily adjust to new wishes it when needed

time needed to get things done. you have to apply and then wait for 3 weeks

Easy to use
Their customer success helps amazingly well
Communication with the company
Time-to-market

Like with every new piece of software, it's always a bit of a struggle to get to hang of it in the beginning. Luckily the people at Marvia helped us finding our way.