Showing 14 reviews of 7

CandyBar

Customer loyalty solution for bricks and mortar stores

4,6 /5 (7 reviews) Write a Review!

Overall rating

4,6 /5
  • Value for Money
  • Ease of Use
  • Customer Support
  • Features
100%
recommended this app
Showing 14 reviews of 7
Deborah G.
Overall rating
  • Industry: Food & Beverages
  • Company size: 2-10 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Best Loyalty Program

Reviewed on 2019/10/19

The customer service has been absolutely great with answering questions or concerns at my intial decision making and has been great to work with.

Pros

Its easy to use and operate and I don't have to have a special dedicated ipad to use. I can use the ipad register and all I have to do is pull it up after ringing out customers and add a phone number. Customers love it to since they don't have to download an app to receive the credits. I went to many loyalty sites and even looked at my current software company that offers the same type program and the cost for all others were way to expensive for a new business or a small business ownership.

Cons

I would like it to be able to use an email address if a customer doesn't want to use their mobile number, but that isn't a negative since it has only been one customer out of many that mentioned that to us.

Kelly C.
Overall rating
  • Industry: Hospitality
  • Company size: 2-10 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Candybar is a super easy loyalty program with good functionality

Reviewed on 2018/08/01

we don't have to print loyalty cards anymore

Pros

Ease of use, and its design. I like that you can customize some parts of it. I like how it links your devices. Our customers really like it so far too, and sign up has been going ok

Cons

there needs to be a short cut on the customer facing sign up screen, I hope to speak w them soon and get this sorted for me. sometimes theres a small delay between customer facing & our computer when we are doing stamps, but it really is very user friendly and worth a try.

Diana M.
Overall rating
  • Industry: Financial Services
  • Company size: 2-10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Good

Reviewed on 2020/11/20

Pros

Customer Service: Good attitude and fast and concise responds from Mardie

Cons

There's no tutorial at the start when you sign up. There should be a setup call as well wir RC team

Reinaldo J.
Overall rating
  • Industry: Computer Software
  • Company size: Self Employed
  • Used Weekly for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A robust business card

Reviewed on 2020/07/22

Pros

Being able to interact with my clients in a happy way makes them always return.
Great application that helps me control the flow of my sales.

Cons

It still needs some improvements, especially in the area of ​​Membership Management and Recommendation Tracking, but it does what it promises

Bea S.
Overall rating
  • Industry: Retail
  • Company size: 11-50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

CandyBar Review

Reviewed on 2019/02/20

Integration of customer database among different platforms and outlets.

Pros

It's very accessible and the customer support is very responsive.

Cons

Features are still limited but has tons of potential. This tool can help build the brand's customer database and encourage customer loyalty. But customer support makes up for this.

Sally P.
Overall rating
  • Industry: Arts & Crafts
  • Company size: 2-10 Employees
  • Used Weekly for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 10.0 /10

Excellent loyalty Program

Reviewed on 2019/12/13

Pros

Love the easy tracking of customer activity and the performance reports. The customer's love the fact it's easy to operate and eco friendly

Cons

Some customers feel there is a delay when we are doing stamps but just because they are in a hurry. Not really an issue

Stephanie E.
Overall rating
  • Industry: Food & Beverages
  • Company size: 51-200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Candy Bar for a Loyalty Program

Reviewed on 2019/09/25

Pretty good plus great after sales services by the team behind Candy Bar

Pros

It’s ease of use and easy for our operations team to understand to use.

Cons

Needs to have a way to better avoid stamping via human error (or fraudulent transactions). Maybe a POS connection that ties to the Transactopn