2 reviews

Polonious

Cloud-based case management solution for investigation teams

4,5 /5 (2 reviews) Write a Review!
Overall rating
4,5
/
5
Value for Money
4,5
Features
5
Ease of Use
4,5
Customer Support
4,5
100% recommended this app
2 reviews
Scott W.
Industry: Law Enforcement
Company size: 51-200 Employees

A testimonial for Polonious

Used Daily for 6-12 months
Reviewed on 2019/08/07
Review Source: Capterra

I am a senior level manager in a nationwide investigations company and have been the designated point person/program manager during rollout and implementation of the web-based application Polonious. As most firms, all of our employees/investigators are spread out across the nation. In order to operate efficiently and in accordance with today’s security requirements, we made the move to Polonious at the beginning of 2019 and are 7 months into use. We found that the implementation/transition into operation was efficient and smooth. Our staff took to it like second nature because for the most part, how you would think a certain function operates is, indeed, the way that it operates. It is very user friendly and was easy to manipulate and tailor to our company’s needs. Our investigators learned and began operating in it without very little training or in-service. We are just now beginning to realize the potential that the software has and have begun realizing direct benefits, such as real-time operation. We are no longer bound to the need for large office space with mounds of space for paperwork and reports and video storage and it has allowed us to cut our brick and mortar overhead tremendously. Everything we do from intake to invoicing, financial reporting and beyond is now all housed in one place that easily accessed by our managers and field personnel alike. We are now able to on-board new personnel and have them set up with caseloads that they access immediately, allowing us

Pros

The software is functional and intuitive

Cons

There is nothing about this software we don't like

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 10.0/10

Chad C.
Industry: Security & Investigations
Company size: 11-50 Employees

Good Investigations Software Case Managment

Used Daily for 2+ years
Reviewed on 2018/11/28
Review Source: Capterra

I have used several different case management programs. I would say Pims falls in the middle of the pack.

Pros

The program is easy to navigate and has a fluid response. Everything is easy to find and cases are easy to setup.

Cons

I do find some cases disappear for some reason when they are no complete.

Rating breakdown

Value for Money
Ease of Use
Customer Support

Likelihood to recommend: 8.0/10