Advanced offer more than just software, they have become a huge part of our business with ongoing support advice and customisation of our systems.
Ongoing customisation is included for most requests. The support team are superb at delivering changes quickly. For the price we pay, we are always amazed at how they can offer the service and functionality that they do.
The system can be complicated to begin with and needs to be configured carefully.
Superb customer service
Overall we have been happy with the software in the knowledge that we will always receive the back up we need when we are struggling with something. Compared to other software we've used in the past (quickbooks) it isn't as easy for staff who aren't account savvy to use but we appreciate that from an accountancy point of view it is preferable and it has forced us into some better habits in our book keeping.
Cloud based is great. The fact that we dovetail this system with our business accountancy service feels very streamlined and 'energy' effective. As I've said, it has forced us into better book keeping habits. It it fairly intuitive to use.
For a small business with good but not specialist accounting staff it can be unforgiving when errors are made and a bit more complex than some packages.
Accounts at the touch of a Button
As a small business, Central Accounting has enabled me to monitor our business's financial activity quickly and easily with the press of a few buttons which in turn has helped to facilitate some of the decision making throughout the financial year.
While the nature of the business has not required us to use the extensive functionality of the Central Accounting software, it is easy to see the potential power of the system to handle many aspects of a more complex business such as a manufacturing operation, e.g monitor and rotate stock, production planning etc.
The customer support provided has been excellent right from the start, with videos to watch to support the guidance given on how to set up accounts and enter data etc., and the fact that it is a web based system means that you can receive direct responses to specific questions that you may pose.
The ability to get a quick overview of the companies situation
Great customer service
Our implementation onto this new system has been a long one and we are now moving other parts of the business onto the same system. The way that the system flows is very easy and if we have found issues or not been able to do something then the customer support team have been very helpful and have looked into what can either be taught out or changed.
The general processes are easy to use, the flow for the system is good and it has saved time for our production to despatch.
Our Company and the way we run has made it difficult to use some of the generic parts of the software but where we have found issues advanced have tried and succeeded in most cases to help us.
Five Star Accounting Package
We have been using the Advanced system since October 2015 and found it has made enormous difference to our accounting process, saving time and being able to report accurately at a touch of a button. It is a user friendly, logical and all-encompassing accounting package which has many functions including Payroll.
When deciding which accounts package to choose for our business, it was a huge benefit to us knowing there was no need to purchase an 'off the shelf' accounting package plus a secondary bolt package to go with it, therefore we only required training on one system and avoided potential conflicts between two different software packages. The Advanced system is safe and secure and allows full remote flexibility to the user.
Advanced has been tailored to suit our individual business needs within the Construction Industry from placing orders to our suppliers to running end of month VAT Returns. The benefit of regular contact with the support team means we are able to make changes and amendments where we feel they are needed. Automatic system updates are made on a regular basis, ensuring we are always compliant with HMRC regulations.
The support and training we receive from the Advanced Team is second to none.
When introducing a new software system to a growing business, costs of any software can be quite prohibitive but we were pleasantly surprised by Advanced's nominal development charge followed by reasonable monthly invoices which is dependent on the amount of users.
I would have no hesitation in recommending this system to other businesses.
MG Heating Review
Helpful company very responsive to change requests.
Advanced are a very responsive and helpful company to work with, most of our requests for amendments to the system were done the same day. The software is extremely powerful for the price.
Some parts not as intuitive as they could be, but with a bit of training and "playing around" it's not too hard to figure out.
A Great ERP Solution for our Business
Overall this product is easy to use with features covering all of our core processes within manufacturing. The customer service they provide is exceptional. I would highly recommend this product to anyone in looking for an ERP system for there manufacturing business.