InTime

4.8 (95)
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Scheduling & workforce management for public safety agencies

Overall rating

4.8 /5
(95)
Value for Money
4.7/5
Features
4.6/5
Ease of Use
4.4/5
Customer Support
4.9/5

99%
recommended this app
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95 Reviews

Verified Reviewer
Overall rating
  • Industry: Law Enforcement
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

A fresh approach to managing Time and Attendance

Reviewed on 2019/04/16

Our overall experience with InTime has been positive. Our Implementation Specialist was very...

Our overall experience with InTime has been positive. Our Implementation Specialist was very knowledgeable and the help desk are always very responsive

Pros

InTime brings a flexible approach not only to managing Time and Attendance, but have the ability to track Court Subpoenas, Asset and Training Tracking

Cons

Software does require some time to setup correctly and to make scheduling changes. Web access can be slow at times. Mobile app is still in it's infancy stage.

Kiley
Overall rating
  • Industry: Law Enforcement
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Great Product

Reviewed on 2024/10/08

Haven’t had many issues, but customer support is great if you do run into anything.

Haven’t had many issues, but customer support is great if you do run into anything.

Pros

Once you get comfortable with it, the ease of use is great.

Cons

There is a lot to learn all at once when first starting, but again, once you’re comfortable, it’s a smooth process.

Brandon
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

InTime at our Department

Reviewed on 2023/06/06

Overall, very good. Lots of great features that we use.

Overall, very good. Lots of great features that we use.

Pros

Great to be able to use on our phone for many features.

Cons

Our contract rules do not fit into their programming.

Cassia
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

InTime can do it

Reviewed on 2024/10/08

Overall I have had a positive experience with the program and its support team.

Overall I have had a positive experience with the program and its support team.

Pros

Is an easy way to manage scheduling and make up to date changes. Also the platform can produce reports that are utilized for key decision making .

Cons

I would like more reporting functionality or ability to build custom reporting.

Cameron
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intime review

Reviewed on 2024/10/09

8 years daily scheduler, 4 as administrator and now agency system admin

8 years daily scheduler, 4 as administrator and now agency system admin

Pros

High functionally with robust reporting and tracking.

Cons

The initial learning curve for a new daily scheduler is steep and can be discouraging at first

Jessica
Overall rating
  • Industry: Law Enforcement
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

inTime Review

Reviewed on 2024/10/08

Love intime and its usability! Makes scheduling easier and there is an app!

Love intime and its usability! Makes scheduling easier and there is an app!

Pros

Everything schedule related is all in one place, has an app

Cons

The way midnight shift overtime does not show up on the day the time starts, shows up on the next day

Ashlyn
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Intime review

Reviewed on 2024/10/08

I enjoy learning more about the application

I enjoy learning more about the application

Pros

The customization for each unit of the department

Cons

Not sure at the moment. Still learning about Intime and it’s the different tools.

Jim
Overall rating
  • Industry: Law Enforcement
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

More efficient!

Reviewed on 2024/10/08

My scheduling time has been reduced significantly!

My scheduling time has been reduced significantly!

Pros

Has made my tracking of overtime hours for my employees so muchbeasier. No more Excel spreadsheets.

Cons

Convincing staff that change was going to be a good thing!

Brittany
Overall rating
  • Industry: Law Enforcement
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

InTime Review

Reviewed on 2024/10/08

It has worked well for our team. There is a learning curve for those teaching because there are...

It has worked well for our team. There is a learning curve for those teaching because there are multiple ways to do things.

Pros

Giving employees a way to sign up for overtime without tons of phone calls.

Cons

Users can’t see if someone has been declined for a shift.

Bryan
Overall rating
  • Industry: Public Safety
  • Company size: 1,001–5,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Amazing product

Reviewed on 2024/10/09

The best scheduling software in the industry

The best scheduling software in the industry

Pros

Overtime management and technology which allows staff to sign up for ot

Cons

I wish my agency would buy all the modules

Amy
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Weekly for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Get this product!

Reviewed on 2024/10/09

I have never had a bad experience with anyone at inTime. An amazing product with knowledgeable...

I have never had a bad experience with anyone at inTime. An amazing product with knowledgeable staff. Who can complain.

Pros

I love the support that comes with the product. The inTime team is AMAZING and always answer my questions so quickly.

Cons

The thing I like least is how it does not necessarily cater to another department that operates so specifically in terms of scheduling and OT.

Dwayne
Overall rating
  • Industry: Government Administration
  • Company size: 201–500 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Simplify scheduling demands

Reviewed on 2023/09/26

Schedule conflicts have been mitigated and staffing challenges are easier to manage.

Schedule conflicts have been mitigated and staffing challenges are easier to manage.

Pros

The ease of access to work schedules either through desk top, internet, or app has been easy to navigate and a welcome feature for employees / end users. It affords greater control of balancing personal and work life experiences for employee and employer alike.

Cons

Slight leavening curve but but their service and implementation experts make that a non-issue.

Kelli
Overall rating
  • Industry: Public Safety
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Intime success

Reviewed on 2023/09/27

Pros

Ease of use and customer support. Intime makes sure we have successful operations.

Cons

I need some reports customized, though not available now the customer support team is working on the specific requests!!

Mike
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Scheduling into the Future

Reviewed on 2023/06/06

Pros

InTime has allowed us to remove a lot of the stresses that have been around for years. Being around LE for 30+ years I have used pen/paper, Word tables, and Excel sheets to make schedules. We then had to manually add vacation, PTO, count hours, add PT hours, etc. InTime has taken all those stresses and put them in one software package, added some other bonuses, and produced a great product.

Cons

I can honestly say there is nothing that I dislike about InTime.

Dexter
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Review

Reviewed on 2023/09/26

Easy to use. Love the app for staff to review upcoming shifts.

Easy to use. Love the app for staff to review upcoming shifts.

Pros

I love the scheduling and how easy it is to use.

Cons

Nothing at this time. I still have to review the training module.

Rob
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Overtime Management

Reviewed on 2023/09/26

Time saving!

Time saving!

Pros

Overtime management saves a tremendous amount of time!

Cons

Limited Customized report options: would like more filters

Thomas
Overall rating
  • Industry: Government Administration
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 9.0 /10

Intime

Reviewed on 2023/09/27

Pros

It has worked well for us and it makes scheduling much easier.

Cons

It can take some time to learn the program and to be efficient with all of the features.

Deanna
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Good

Reviewed on 2023/05/24

Great data base for what we have done. Reports are a great tool to use with administration and...

Great data base for what we have done. Reports are a great tool to use with administration and staff. The ability to track changes and by whom a change was made.

Pros

Having our schedule in a digital, trackable format is great. Some supervisors have challenges with using the system. InTime is not very intuitive.

Cons

Not very intuitive, hard to tell why you can't terminate/retire an employee. The pop-up message goes away or doesn't show up easily.

Henry
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Police Service Review of InTime

Reviewed on 2023/05/18

InTime provides many operations that we require in one platform such as the scheduling, shift...

InTime provides many operations that we require in one platform such as the scheduling, shift coverage & OT Posting and Paid Duty posting and tracking.

Pros

We appreciate the accurate and multiple facets of InTime ; such as the scheduling, OT Posting and Paid Duty posting and tracking.

Cons

The mandatory time sheet approvals, and no option to opt out of this process.

Bruce
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

InTime Project Manager for Walnut Creek PD: Integration of timekeeping and court modules.

Reviewed on 2023/05/24

Still deciding.

Still deciding.

Pros

Scheduling, mandatory overtime feature, profile data, ease for patrol officers submitting requests

Cons

Hard to learn / adapt for supervisors, time sheets are hard to read, Does not work well with our City's Munis system, court module does not work well with our court subpeona process. Had to find work arounds for court and shift trades in accordance to our MOUs

Brian
Overall rating
  • Industry: Law Enforcement
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Castle Shannon Police

Reviewed on 2023/05/18

Pros

Integration was simple because we came from an excel spreadsheet system. As an admin and scheduler, I find those tasks mostly easy to navigate and very user friendly.

Cons

I think the process of filling posts can be a little more user friendly and intuitive. We do a lot at my agency as far as roles and responsibilities and I am constantly getting the dreaded "!" because there was some small thing that was askew but easily explainable. I wish we had more power to disregard an error.

James
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 5.0 /10

No iOS access

Reviewed on 2023/06/06

Pros

Easy to use on both the internet and app access

Cons

No iOS calendar access. Would like to have a link to connect to iOS calendar

Serafin
Overall rating
  • Industry: Law Enforcement
  • Company size: 501–1,000 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Ease of Use
  • Likelihood to recommend 7.0 /10

Highly Recommend!

Reviewed on 2023/05/18

Pros

Very easy to use for me. I would definitely recommend it to other agencies.

Cons

I would like to see a feature that allows for mass postings (for overtime purposes).

Allison
Overall rating
  • Industry: Law Enforcement
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

InTime Revies

Reviewed on 2022/03/04

My experience has been great. I have gained so much knowledge and now I am the "go-to" person for...

My experience has been great. I have gained so much knowledge and now I am the "go-to" person for InTime questions. I still have so much more to learn and I am excited to do so. I enjoy using the software and teaching others

Pros

I am just learning the timesheet function and I hope to implement that fully by the end of the year. We have several timekeeping rules and I want to make sure I have a good understanding of how to implement them into the system. My favorite feature (so far) is generating (almost in an instant) invoices for off-duty details. My predecessor was doing this in a word document and using InTime is so much better, cleaner, more professional, and easy. The customer service is amazing. Any time I have needed help or had a question, I have always had someone to reach out to.

Cons

Sometimes I get confused about the "layers" and amount of data that can be added.

Stephanie
Overall rating
  • Industry: Law Enforcement
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Easy with Great Functions

Reviewed on 2017/09/07

I can quickly see not only what my own schedule is and what I have as far as benefit time goes. But...

I can quickly see not only what my own schedule is and what I have as far as benefit time goes. But as someone who deals with our accreditation and training, being able to see peoples schedules in detail is very helpful.

Pros

Software is easy to understand when you are looking at it, you can quickly notice when someone is off duty or sick or something similar. It is super easy to filter if you are looking for example, who was on overtime on a specific day the user can quickly narrow down users who were on overtime on that date.

Cons

I think anything I would say negative about the software is mostly related to how our agency is or is not using the software. I do wish that when you logged in to the schedule it would go to todays date. It seems like it opens to the last date you had been looking at. Which some may like but if I have closed it I am done with the project that took me to another day.