Humi Reviews

Their product itself works great. If we do have any issues, the Humi support team is incredibly quick and responsive, providing us with the answers that we need. I have zero hesitation recommending Humi to any HR team looking for an intuitive HRIS.

The mobile app isnt the best. This is by no means a showstopper

Humi is a great HRIS system with options from training tracking, time off requests, personnel record maintenance, performance reviews, goal tracking etc.

We have been considering using Humi as our payroll provider as well as HRIS provider but they still have room to grow. In both the payroll and HRIS realm, we need the flexibility to have staff working in two programs under two different supervisors.

Humi is intuitive all in one software that allows customization tailored to your business needs. Provides a variety of key components such as time off requests by the employee, employee tracking, recruiting, uploading and signing documents for on-boarding along with various helpful tasks that can be assigned.

Some of the settings required to adjustments and trial and error.

The automatic calculations of source deductions and remittances to the CRA on your behalf.

I honestly don't have any things that come to mind. Anytime I had additional questions, the Humi team is very responsive and would help me find a solution.

I love how easy it is to maneuver, as an admin or employee. The onboarding features are very useful and practical, employee overviews are very clear.

Some bugs regarding calculating/prorating time off. Cannot export performance reviews into an external document.

The customer service is fantastic with really fast response times.

Add on options can be relatively pricey.

Humi is a simple platform that all users on all levels can use! Staff love the app feature in order to clock in and out for shifts. Helps control payroll costs for the business!

Not able to integrate with all POS platforms

Simplicity of processing payroll and analyzing benefits

No statutory holiday calculator. This would be a nice feature

Our main usages for the software are time off/vacation tracking, payroll, and employee information.

The only con is for daily flat-rate employees and not having the ability to compensate that way.
The response time to support tickets is fairly quick, but there have been times of urgency when it would be nice to have a number to call.

Ease of use for staff, clean simple layout

There are just very small but essential developments needed within many of the features. It takes a long time to see them updated/implemented sometimes. For instance, work schedules - the current feature really doesnt work for employees with rotating schedules'. Synchronization is also desperately needed for your MS Teams status when you have leave approved.

Having multiple products in one place makes it convenient to comply with regulations and get staff set up for success

Some of the areas that fall in between categories (ex: payroll & benefits; deductions from payroll re: benefits contribution) can be difficult to figure out as the payroll support and benefits support are different people and neither may have the answers you are looking for

I like the fact that this software is Canadian and I don't have to wade through US forms etc. The support team is thorough, patient, and usually gets back to me within 24 hours. It is relatively easy to use, and the person who trained me was definitely a necessary service.

There are aspects of the software that are not intuitive, which sends me to support for help, but they are relatively quick to get back to me and explain the situation. I've sent several suggestions to improve use, but can't remember what they are at the moment.

My experience with Humi so far has been seamless and enjoyable. We’re a 20 person software startup in the process of doubling our headcount over the next 8 months, so we were looking for something easy to use, but with enough features to support us while we scale. It was important to us that our new employees be impressed with the onboarding flow, since this is their first impression of our company, and this was one of the things that impressed me about Humi the most. The experience for new employees onboarding to the Humi system (and our company) is very sleek. Overall the sales process was quick and easy - some other companies weren’t as efficient and didn’t get straight to the point. And the process of learning the software was easy - I was reassured that I would have a dedicated onboarding specialist, and they did reach out, but I opted to teach myself how to use the system instead. I was able to figure out basically everything on my own, and just had a few final questions for their team before launching the software internally. So far, the response of our existing team has been great. They’ve all started using it to request time off already, and we’re going to start to dabble with the performance and recruiting module very soon. I’ve likely only set up and configured 50% of the full depth of features that are in this product. Excited to explore more.

I did find one UX issue while creating an approval flow for a time off policy, but that’s to be expected in such a big product. From what I can tell there are hundreds of features. I’ll update my review should I encounter anything else. I also wish the Slack integration had more functionality.

We moved over to Humi to help track our banked time, vacation time and wellness days, as well have a single source for paystubs. Humi has been easy to use for these tasks, and since then we have also used other tools such as performance add-ons. It's easy to use, and great for the employees to track what they need.

It lacks a bit on the cybersecurity side. It has important data (like SIN numbers), and need to provide more security for this data. It could always be cheaper.

We love the visual of the days off this is great for quick reference and also for reviewing attendance issues with employees.

We find the review templates a bit convoluted and confusing and because we don't do payroll through the program have to make manual adjustments to days off and wages. Reporting isn't as easy as we had hoped in the quick tutorial/sales pitch we had.

I liked that so much of it was customizable and it was initiative to use, for both Admins and Staff

I feel like there are little things that are missing in all areas - having photos and city/location displayed when a new joiner starts, making more dynamic options for performance reviews, etc.

Humi is an incredibly easy to use HRIS system, that provides lots of functionality. The system allows us to easily keep track of all time off, manage our performance review process, and store all HR information in an easy to navigate manner. Their team is always willing to help out if I have a question and take feedback into account. I definitely recommend!

Reporting could be a bit more robust, aside from that no cons.

Easy to use - requires very little training.

I'd love to be able to click on hyperlinks when viewing an applicants resume