TimeClock Plus Reviews
TimeClock Plus
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203 Reviews
- Industry: Computer Software
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
Used this at my first job out of college.
Reviewed on 2018/03/13
Pros
Ah the days of hourly employment. This system replaced a literal punch clock at my first job. Allowed for easy clocking in and out and all without the startling noise of punching in!
Cons
We had issues using it to schedule time off. To be fair, that may have had more to do with how the system was implemented than its overall quality.
- Industry: Hospital & Health Care
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time Time clock Plus user
Reviewed on 2019/03/26
Pros
From an adminstrative standpoint we find The software flexible and easy to use, reports and data export to our payroll service works great. Managers can easily correct punch issues, etc.
From a user perspective the software has been fine. Easy for our employees to clock in and out. The software and physical time clocks are straight forward.
From an I.T. perspective the software is ready to setup and admin, especially for a local install type package. Setup the server, database, shares and then install at the workstations. Easy install, reboot usually not necessary.
Cons
Our only real complaint is an I.T. issue. Backups are a very manual process. Easy to do but no automation with fail/success reporting. It is using a MS SQL express db so we were able to add that to our existing backup system with little trouble.
- Industry: Food & Beverages
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Not user friendly
Reviewed on 2021/11/15
Pros
Wasn't much that I liked about this software, a lot of time wasted.
Cons
Not user friendly, had to call customer service constantly for help.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Long time customer trying new things.
Reviewed on 2019/03/26
It’s been very positive. We have been customers for approximately 8 years and have come to rely on...
It’s been very positive. We have been customers for approximately 8 years and have come to rely on its ease of use and always available use.
Pros
We like the easy of use in TimeClock. The HR department can find the information they need easily and our teachers are able to navigate around the parts they need without instructions or assistance. We recently moved to the cloud based option to ensure better protection from web threats. The process was easy and quick.
Cons
The only complaint I’ve heard is that the cursor doesn’t return to the is area when someone clicks in. This makes the next user have to place the cursor in the correct place. A simple tab will place it correctly and most users now automatically do that for the next user.
- Industry: Education Management
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Time keeping software for school district
Reviewed on 2018/02/21
The ability to allow a large number of employees to access this program has been great!
The ability to allow a large number of employees to access this program has been great!
Pros
I like the ability to see my hours in real time, as well as add any requests for time off via the system, instead of by paper. Saves time and trees
Cons
Program does have a tendency to go down, intermittently (has happened a number of times this fiscal year), and at the beginning of implementation, it did not calculate accurate accruals.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
My Time Clock Plus Review
Reviewed on 2020/12/09
I use it everyday and it is quick and easy to keep track of my time at work.
I use it everyday and it is quick and easy to keep track of my time at work.
Pros
I like how easy it is to use. I can clock in and out on a computer or phone. It is easy to log in and check my hours. It is easy for admin to go and edit my hours if I make a mistake, or am absent on a day.
Cons
There is nothing I dislike. It would be nice if it integrated into payroll, so I could look up all payroll information, rather than just hours worked.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Works Amazingly
Reviewed on 2019/09/06
My overall experience has been very positive and works great
My overall experience has been very positive and works great
Pros
Very easy to use and works great. Helps keep up with the times employee s clock in and out.It's awesome software .
Cons
There is nothing I like the least about this software it works so good for me I am so grateful for this Software.
- Industry: Accounting
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Excellent, simple solution to manage employees time!
Reviewed on 2018/07/26
Excellent employee management
Excellent employee management
Pros
I really like the simple punch in process. It is an excellent tool if you have multiple computers being used by multiple employees at rotating desks
Cons
There is little room for error. If you don't complete the punch in, the employee is not clocked in or clocked out. If the employee forgets to clock out, a manager has to go in and fix it. There is not warning about long periods without clocking out. It is impossible to clock out after the "error" threshold has been met.
- Industry: Facilities Services
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 5.0 /10
TimeClock Plus
Reviewed on 2019/08/16
Overall, as a user of the application, I have found it to be a simple yet user friendly piece of...
Overall, as a user of the application, I have found it to be a simple yet user friendly piece of software.
Pros
The application TimeClock Plus is fairly user friendly. There are ways to check on the amount of hours that you are working, as well as an easy access to changes in time sheets.
Cons
There can be times where the user does not clock in or out all the way because there are a few screens that are unnecessary.
- Industry: Education Management
- Company size: 501–1,000 Employees
- Used Weekly for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Time clock Plus in a K-12 Environment
Reviewed on 2020/09/17
Overalls, my experience with TimeClock Plus has been positive and I would recommend it to other...
Overalls, my experience with TimeClock Plus has been positive and I would recommend it to other organizations.
Pros
TimeClock Plus is a great time clock system that our district uses to track and manage classified employee work schedules and tracking. It is easy to manage as a supervisor and for users.
Cons
I haven't encountered any issues that were unsolvable. Adding missed punches was not intuitive but able to be worked through.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
A decent upgrade from our previous paper-and-pencil system
Reviewed on 2021/11/09
It's been a good experience but I'm certain there are better products available.
It's been a good experience but I'm certain there are better products available.
Pros
Great interface for employees to request time off! The mobile app is very convenient for this and staff has been receptive to this new way of putting in requests.
Cons
Since we are a school our leave runs on a fiscal year, rather than calendar year, which is apparently not compatible with TimeClock Plus. This has been VERY frustrating in trying to verify correct leave balances and leave taken school-year-to-date for over 100 employees.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best Decision We Made for Time/Attendance/Payroll Management
Reviewed on 2021/02/09
TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers...
TCP reduced payroll processing from 4 days to 2 hours. It also freed up 60% of the time bookkeepers were dedicating to payroll at individual schools/departments to dedicate to other tasks.
Pros
The seamless integration with our payroll software; the ease in fully automating ALL manual, paper-based time/attendance/payroll processes; the ease of detail reporting; the EXCEPTIONAL customer support; the ease of use for employees and managers; the accuracy in maintaining federal and state compliance; the management of COVID-19 related matters; the ability to track FFCRA, FMLA, and other compliance tracking; the management of the company and care it provides to customers; and the knowledge base of the support team and resources available for users.
Cons
There is nothing I do not like about TCP. I submitted several requests for enhancement to company readily designed and implemented.
- Industry: Machinery
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for a small business
Reviewed on 2019/07/18
We went from collecting time data from hand made notes to this software. It was very inexpensive...
We went from collecting time data from hand made notes to this software. It was very inexpensive to purchase, did not require hardware, and has been working great. This has saved our company 8 hours a pay period being able to import time data directly into Quickbooks and process payroll very quickly. It has also saved many hours of reentry and reduced errors as well. Overall we are very happy with the product.
Pros
Software is intuitive and easy to use. Every report that I need is already built in to the software. No need for custom report writing. The customer support is great. I am able to get questions answered right away and they even call back after a few days to follow up and make sure everything is working well. Well run company.
Cons
The most recent software update moved around several options making the software not as easy to navigate. All functionality is still there, just harder to find having used the old version for several years. Also, the web based product is fairly slow at running reports that cover multiple months. Our company recently upgraded our internet connection which helped this problem.
- Industry: Wholesale
- Company size: 11–50 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Beware! They don't return emails or calls! Auto renewed without approval!
Reviewed on 2022/10/11
Would never use them again due to the extremely poor management and customer service.
I don't...
Would never use them again due to the extremely poor management and customer service.
I don't understand how they expect companies to use them if they won't return phone calls or emails about our service.
Pros
I liked the ease of clocking in and out when the sytem worked.
Cons
Lots of glitches then required manually entering employee's clocking in and out.
We decided to cancel after our contract was completed but they would not return phone calls or emails requesting cancellation and instead sent our account to collections.
Alternatives Considered
RUN Powered by ADPReasons for Switching to TimeClock Plus
We cancelled TCP and switched to ADP- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Look somewhere else - all about the money.
Reviewed on 2022/04/29
We have used TCP for around 6 years. We initially had 17 employees and were happy with the...
We have used TCP for around 6 years. We initially had 17 employees and were happy with the software. Upon learning that the software is a contract for the quantity of employees you sign up for a year without changing, and payment up front, I noticed they just pull the money out before you have a chance to make any changes to the quantity of users. Then, you are stuck for another year paying the higher price. This has gone on for three years and they keep signing up and pulling out the cost for 17 users. This is after I told them I only have three employees. It was noted on the invoice from a year ago and they still charged me for another 17 employees at around $700+. They are crooks and need to help the customer, not screw them over for their own profits.
Pros
Initially, it worked as it should...then was too expensive with no way of getting out of the contract.
Cons
The support is abysmal. They don't care about anything but their money.
- Industry: Construction
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
DO NOT USE THIS COMPANY!!
Reviewed on 2019/11/21
-Essentially this company lied about what I was purchasing and the time myself and my staff would...
-Essentially this company lied about what I was purchasing and the time myself and my staff would need to spend on it. (was supposed to be a reintroduction of an old system that my staff knew how to use, but ended up being a brand new system that would require full implementation as well as retraining of my entire staff)
-They were going to implement a system that we were unfamiliar with without any proper training or review of how they system works.
-They never took the time to really understand our need of the system and how to make it work for us.
-Made me purchase additional implementation hours in order to try to make it work.
-When I realized their process (which was never disclosed) was going to take too much time and effort as well as money to train and retrain my whole staff, they refused to give me any kind of refund. Which I didn't even request a full refund, but basically wanted the money back for the services that were never rendered or the implementation hours that were purchased half of which were purchased due to them lying to me about how long the implementation would take.
Pros
I never got to the point of getting to use the software, so I don't have any input on the actual user experience.
Cons
As part of implementation, I do know that they are very inflexible in the complexity of allowing you to select multiple jobs for multiple departments. If you do not have a very simple Job costing flow then you are unable to have multiple jobs with the same name as part of your workflow and job selections.
- Industry: Hospital & Health Care
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Mistake
Reviewed on 2020/01/21
Terrible and incomplete implementation process. I am hard pressed to think of one thing that has...
Terrible and incomplete implementation process. I am hard pressed to think of one thing that has worked as we were told it would.
Pros
Time tracking is good, but there are better out there. Mostly chose for scheduling system that was sold as being very specific to our industry.
Cons
Too many to list. It is not at all what we were "sold". Implementation is a incomplete nightmare. The implementation "specialists" dont even know how the software works. They are just "data inputter's" and they do very little of that even. We've had the system for well over a year and it is still not set up and has many "technical" issues.
- Industry: Higher Education
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 5.0 /10
TimeClock Plus
Reviewed on 2020/07/29
Pros
What I like most about TimeClock Plus is the IOS app. I can quickly and easily clock in and out and view as well as verify my hours.
Cons
There aren't very many cons that I have with TimeClock Plus. The biggest one that I have is with the interface. It could use a little work. Also, I'm not sure if it is with my program in particular, but one personal dislike that I have is that it logs you out too soon. I could use a little more time with the site before it logs me out.
- Industry: Higher Education
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Go with something else
Reviewed on 2019/03/22
Bad.
Bad.
Pros
It's cheapER than other software. But you get what you pay for. Which is low quality, barely working software.
Cons
But you pay for what you get. This last upgrade to V7 of their product was awful. The Single Sign On integration barely works. We found a blatant security hole in their software for that piece as well. A user could log in and once in, could back out and then login as ANY other user without their password. It took them almost a year to fix that issue before we could go live. Also, we had trouble getting single sign on to work in the first place. We actually had to call another one of their clients to help us as their own support staff couldn't get it to work.
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
TimeClock Plus
Reviewed on 2019/03/21
TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend...
TimeClock Plus saves a tremendous amount of time processing payroll monthly. I love and recommend TCP to everyone that I can. My husband's employer used it for their payroll based on my recommendation and it was a construction company.
Pros
The ease of use for our employees, the integration into our financial software, the integration of our substitute system into TimeClock Plus and the setup of any employee and their job codes.
Cons
We do not track our absences in TimeClock Plus but we move them into TCP to be able to pay overtime, etc. correctly and I would like to be able to look at the errors without having to dig through all the absences that are showing up as errors.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 4.0 /10
It's pretty alright
Reviewed on 2019/12/06
All of our hourly employees punch in and out on TCP and then subs and sick hours for our teachers....
All of our hourly employees punch in and out on TCP and then subs and sick hours for our teachers. It's an alright system, I just don't think it's as user friendly as it could be.
Pros
I like that I can clock in on my phone and that there's usually an easy way to fix last punches if I forgot to do something. I also like that it keeps track of PTO and things like that for the whole year, which is handy when we need substitutes.
Cons
I dislike how difficult it is to initially set up on a phone. Whenever a teacher gets a new phone or something like that, I have to help them figure it out all over again. I also dislike that the offline feature has never seemed to work. If a server is down and it redirects you to the offline version, those punches don't always seem to stick.
- Industry: Health, Wellness & Fitness
- Company size: 1,001–5,000 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
How to track all employee logins and timesheets?
Reviewed on 2019/03/15
Pros
Works as intended without costly implementation and without need for training
Cons
Very little. works great. Branded background imaging.
- Industry: Human Resources
- Company size: 201–500 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
TCP
Reviewed on 2019/12/10
We have used TCP for the maintenance of our hourly employees and to monitor overtime hours and it...
We have used TCP for the maintenance of our hourly employees and to monitor overtime hours and it has saved us a time. The application has so many resourceful reports that can be run also.
Pros
I like that the software can be accessed from anywhere and is easily able to be set to your business needs.
Cons
There are times when employees have trouble punching out due to the sensitivity. This can be changed but they still have issues at times.
- Industry: Libraries
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Mostly reliable
Reviewed on 2019/03/16
Pros
Fairly easy to use. Ability to adjust missed clockins.
Cons
When the systems go down, the software is down, Including the phone login options. Inconvenient to not be able to log in on my own device while on the WiFi.
- Industry: Marketing & Advertising
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 9.0 /10
Great tool for mid size Company.
Reviewed on 2018/10/09
It has served as a great payroll tool for our company.
It has served as a great payroll tool for our company.
Pros
Our company has been using this for over 2 years now and it works great. Easy to use, yet functional.
Cons
I have not run into any problems using it.