Splashtop Reviews

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697 Reviews

- Industry: Media Production
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
A Fantastic Remote Client with File Transfer
Reviewed on 2023/07/26
Pros
It is easy to use, easier to deploy, secure, and provides rock solid file transfer for larger files.
Cons
The cost is a bit higher than I'd usually afford - that said, there's nothing comparable at this value point.
Response from Splashtop
Hello Matthew,
Thank you for taking the time to share your feedback on Splashtop. We're happy to hear that you find our remote client to be fantastic. We understand concerns about cost, and while we strive to provide the best value for our users, we appreciate your acknowledgment that there is nothing comparable at this price point. We're pleased to be your preferred choice and we appreciate your trust in us after switching from other providers. If you ever have further questions or suggestions, feel free to reach out. Thank you for choosing Splashtop.
- Industry: Hospital & Health Care
- Company size: 11–50 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Splashtop ROCKS
Reviewed on 2023/11/24
Excellent product, I would highly recommend it!
Excellent product, I would highly recommend it!
Pros
Very easy to use and they are always working on additional features to be implemented
Cons
Updates come on when first logging in and can take time for the updates
Response from Splashtop
Hello Josepj,
Thank you for taking the time to share your positive experience with Splashtop. Regarding your feedback on updates, we understand that they may occasionally interrupt your workflow, and we're continually striving to minimize any inconvenience while ensuring that you have access to the latest improvements. We're delighted to have earned your recommendation and are grateful for your trust in us, especially considering your transition from other providers. If you have any further suggestions or questions, please don't hesitate to reach out. Thank you again for choosing Splashtop.
- Industry: Information Technology & Services
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 6.0 /10
Good Product Overall
Reviewed on 2024/03/04
Pros
Great features and tools. Can manage a lot through RMM.
Cons
Issues with RMM not functioning properly.
Response from Splashtop
Hello Jessica,
Thank you for sharing your thoughts on Splashtop. We're glad to hear that you find Splashtop's features useful. We apologize for any inconvenience caused by issues with RMM. We strive to create a seamless user experience and we hope to achieve that using your feedback. We hope to continue providing your remote connection needs in the future. Thank you for choosing Splashtop.
- Industry: Mental Health Care
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease of use
Reviewed on 2024/12/13
I have used splashtop at several companies and I think that it is one of the easiest remote...
I have used splashtop at several companies and I think that it is one of the easiest remote software's for attended and unattended access.
Pros
I like the ease of use and how reliable the software is.
Cons
I wish there was a way to automatically give permissions on a mac instead of leaving that up to the user.
- Industry: Information Technology & Services
- Company size: 201–500 Employees
- Used Weekly for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Access anytime with Splashtop
Reviewed on 2023/11/02
Overall Splashtop is the best solution for remote access of softwares and computers and it's very...
Overall Splashtop is the best solution for remote access of softwares and computers and it's very reliable
Pros
The best thing is it's feature of simple remote accessibility to the softwares with fair security and reliability
Cons
It's user interface can be better according to the modern time and certain functions can be added
Response from Splashtop
Hello,
Thank you for taking the time to share your experience with Splashtop. We appreciate your feedback regarding the user interface and additional functionalities and rest assured, we're always working to enhance our platform to better meet the needs of our users in today's modern environment. We're delighted to have earned your trust as the best solution for remote access, especially after switching from other providers. We're committed to continually improving to ensure your experience remains top-notch. Thank you for choosing Splashtop.
- Industry: Consumer Goods
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Splashtop Remote Support
Reviewed on 2023/11/15
Pros
It works great and provide the required remote connection for us to accomplish the support task for our users
Cons
Sometimes the connection can get a little bit slower.
Response from Splashtop
Hello Emilio,
Thank you for taking the time to share your experience with Splashtop. We're delighted to hear that our platform has provided you with the necessary remote connection to efficiently support your users. While we strive for consistent performance, we acknowledge occasional slowdowns in connection speed and are always working to optimize our service for smoother experiences. We're committed to offering reliable and cost-effective solutions for your remote support needs, and we appreciate your feedback as we continue to enhance our services. If you encounter any further challenges or have suggestions for improvement, please don't hesitate to reach out. Thank you for choosing Splashtop.
- Industry: Accounting
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
HM Accounting Services LLC
Reviewed on 2023/07/27
I have been using Splashtop for years now and I can honestly say it has been amazing! It’s so easy...
I have been using Splashtop for years now and I can honestly say it has been amazing! It’s so easy to use and allows you to remotely connect to and control any computer, without any hassle. The remote access and control is very reliable, fast, and secure, and it's so great to be able to access any file or program while away from your computer. It has great tools, such as file transfer and remote printing, and really makes distance unnecessary. It’s reliable and one of the best remote access tools I’ve ever used. Highly recommend Splashtop!
Pros
I liked that Splashtop is a secure, reliable, and easy-to-use remote access solution. It is great at providing users with high-performance remote access by streaming audio and video, providing multiple monitor support, and allowing secure file transfer. The ability to access and manage multiple computers remotely is especially impressive.
Cons
I liked least about Splashtop is the lack of certain advanced features, such as the ability to access computers from different operating systems or remote power on and off capabilities. Additionally, I find that the support provided for customer concerns is often slow and inadequate.
Alternatives Considered
TeamViewer RemoteReasons for Choosing Splashtop
I initially switched to Splashtop because it provided a more reliable and secure remote connection than the option I was using previously. The encryption standard used by Splashtop was also higher, which made me feel more confident in my data security. It was also more affordable than the other options, making it a great value.Switched From
TeamViewer RemoteReasons for Switching to Splashtop
I made the switch to Splashtop from Teamviewer because it was more cost-effective for my needs. It also offers faster connection times and a more secure connection. It is also very user-friendly and has a much easier setup process.Response from Splashtop
Hello Horacio,
Thank you for taking the time to share your thoughts on Splashtop. It's great to hear that you find Splashtop impressive in providing high-performance remote access with various useful features. We understand the importance of efficient remote management, and we're pleased to know that Splashtop has been instrumental in meeting your needs. We acknowledge your concerns about the absence of certain advanced features and the speed of customer support. Your insights are invaluable to us and will help us improve. We're grateful for your recommendation and are committed to continually improving Splashtop to better serve your remote access requirements. Thank you for choosing Splashtop.
- Industry: Broadcast Media
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
This is the product you need!
Reviewed on 2023/07/26
I was a former user of GoToMyPC. Always had problems with not being able to connect. I found...
I was a former user of GoToMyPC. Always had problems with not being able to connect. I found Splashtop and decided to give it a try. I am totally happy with Splashtop and have no desire to look for anything else. It does everything that I need it to do and is so easy to use. Thanks Splashtop for a great product!
Pros
Easy to use for remote computer work, programming, and audio file transfers. I have used Splashtop from all over the world with very few complications. Usually, the complications are from a lack of service from my remote locations.
Cons
I can’t think of anything I don’t like. Splashtop does everything I need it to do.
Alternatives Considered
TeamViewer RemoteReasons for Choosing Splashtop
Always had problems connecting. When I need a product to work, I need it now!Reasons for Switching to Splashtop
Better price and it just works better for my use. I remote control a radio station with it.Response from Splashtop
Hello Barry,
Thank you so much for taking the time to share your positive experience with Splashtop. We're thrilled to hear that our product has met your expectations and has proven to be a valuable tool for you. We appreciate your feedback on the absence of any discernible cons and are delighted that Splashtop fulfills all your needs seamlessly. We understand the frustration that can arise from connectivity issues, and we're proud to have provided you with a reliable solution. Thank you for choosing Splashtop
- Industry: Religious Institutions
- Company size: 51–200 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Remote Access Software That Works Well and Doesn't Compromise Access Control
Reviewed on 2023/08/07
Splashtop has allowed us to confidently provide secure, remote access for technicians to help end...
Splashtop has allowed us to confidently provide secure, remote access for technicians to help end users and remote manage systems for maintenance and support. The product has been very reliable and the costs and licensing model make it well worth it. The licensing which is based on the number of technicians instead of endpoints, benefits organizations like ours with many computers but few technicians.
Pros
Our priority when looking for a solution for remote access and support was transparency and access control. With remote access, controlling access is critical. Our previous product, TeamViewer, had many back-doors that could not be managed or audited.For comparison, here are some vulnerabilities in TeamViewer...- Anyone with local admin rights can create a password to remote connect to the computer. This allows any-time access, without the system administrator even knowing that access had been setup.- TeamViewer displays a unique code that anyone at the computer can see, write down, and use to connect remotely. A policy can be setup to rotate the code after each session, but the code itself could not be entirely disabled.- Setting certain access policies to mitigate these issues, such as white lists, created problems when software vendors also used TeamViewer for remote one-time product support.By contrast...- Splashtop only allows remote access if the user/tech has active credentials in the organization.- Access can be further restricted by making sure that the remote user has local (AD) credentials for the remote endpoint.- Modifying the client on an endpoint can be restricted by supplying Splashtop credentials so that even a local admin can't modify them
Cons
Splashtop works great for our needs, and I have almost no complaints. The user interface works well but doesn't look very modern or pretty. This is the first thing that currently comes to mind when I think about ways to improve the product.
Response from Splashtop
Hello Jim,
Thank you for sharing your experience with Splashtop. We're thrilled to hear that Splashtop has met your organization's needs. Your comments regarding the reliability and cost-effectiveness of Splashtop's licensing model are valuable to us as we continue to enhance our offerings. We appreciate your feedback regarding the user interface and rest assured, we continuously strive to enhance both functionality and aesthetics to ensure an optimal user experience. We're delighted to have you as part of the Splashtop community and look forward to continually supporting your remote access needs.
- Industry: Accounting
- Company size: Self Employed
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Tech - easy & affordable to help you Help Your Clients
Reviewed on 2023/07/27
During the COVID shutdown, I needed a way to continue working my business since I could no longer...
During the COVID shutdown, I needed a way to continue working my business since I could no longer travel and work onsite the way I had been. It helped me to retain customers - and they were grateful I found this solution.
Pros
I like that It was easy to set up with my clients and easy to use, too.
Cons
What I like least was that I hadn't heard of Splashtop before. I've really had no serious problems with it.
Response from Splashtop
Hello,
Thank you for taking the time to share your experience with Splashtop. It's great to know that you found Splashtop easy to set up with your clients and user-friendly. We're glad to have exceeded your expectations, providing a reliable and cost-effective alternative to other providers. Thank you for choosing Splashtop, and we look forward to continuing to fulfill your business needs. If you have any further feedback or questions, feel free to reach out.
- Industry: Computer Networking
- Company size: Self Employed
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Easy Remote Control/Access and More
Reviewed on 2023/07/26
I need access to my office computer from anywhere. I prefer to access from other computers, but in...
I need access to my office computer from anywhere. I prefer to access from other computers, but in a pinch the Android app on my tablet and phone are serviceable, giving me the power of my computer anywhere.
Pros
I needed a remote access program that would not break the bank. Splashtop does exactly what I need. The company has other tools that do more. Other users may find different or more functions.
Cons
Splashtop remote control seems to disconnect/fail to connect more than some other tools I have used.
Reasons for Choosing Splashtop
GoToMyPC started raising their prices. I mean, not just a little - a LOT. It became ridiculously expensive, which put me on the hunt for another product. I found Splashtop. Not even sure how I found it, but I'm glad I did.Switched From
GoToMyPCReasons for Switching to Splashtop
Best mix of price and features.Response from Splashtop
Hello Michael.
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that our remote access program meets your needs while staying budget-friendly. We understand the concern you've raised about occasional disconnections, and we're actively working to enhance the stability of our remote control feature to ensure a seamless experience for our users. We strive to deliver value and performance, and we're committed to addressing any issues to make your experience even better. Thank you for choosing Splashtop as your remote access partner, and we look forward to continually exceeding your expectations.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Why Splashtop is one of the best Remote Support softwares on the market.
Reviewed on 2023/07/26
Positive, easy to deploy and manage.
Positive, easy to deploy and manage.
Pros
Ease of use, cross platform compatibility, OS and IOS, full featured app. and all at the price point that's better than most remote support softwares on the market today.
Cons
None so far I very happy with the features and stability of this software.
Response from Splashtop
Hello Andrew,
Thank you for taking the time to share your experience with Splashtop. We appreciate your positive feedback on the ease of use, cross-platform compatibility, and the full-featured app, all offered at a competitive price point. We're delighted that Splashtop's deployment and management have been seamless for you. We're committed to providing a top-notch user experience, and your feedback encourages us to continue delivering reliable and cost-effective solutions. If you ever need assistance or have further comments, feel free to reach out to us. Thank you for choosing Splashtop.
- Industry: Health, Wellness & Fitness
- Company size: 2–10 Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great for my type of work!
Reviewed on 2024/05/09
I would highly recommend Splashtop to anyone needing remote access.
I would highly recommend Splashtop to anyone needing remote access.
Pros
Love that I can work from home or when I am on the road. It is imperative that I am able to log-in to my desktop computer at work to access my work and schedule. Splashtop allows me to do this easily.
Cons
It can be a little slow or delayed at times, but overall it is great!!
Response from Splashtop
Hi Mila,
Thank you for sharing your positive experience with Splashtop. It's great to hear that it allows you to seamlessly work from home or on the go by providing easy access to your desktop computer and schedule. We apologize for any brief slowdowns and will use this feedback to further improve our product. Thank you for recommending Splashtop and choosing us to be your remote access provider.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 9.0 /10
Splashtop works
Reviewed on 2024/04/03
Very positive. Essential tool in accessing client devices
Very positive. Essential tool in accessing client devices
Pros
Ease of install and use. Intuitive for clients
Cons
Can be diffucult to use if there is not a robust stable internet connection
Response from Splashtop
Hello Michael,
Thank you for your review. We're delighted to hear that you find Splashtop easy to use. Ensuring a smooth user experience is one of our top priorities, so it's great to know that it meets your expectations in that regard. Your positive feedback reinforces the value Splashtop provides in accessing client devices, and we appreciate your support. Thank you for choosing Splashtop.

- Industry: Computer Software
- Company size: 10,000+ Employees
- Used Weekly for 2+ years
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Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Splashtop- Remote pc and devises
Reviewed on 2023/08/28
One thing that sets Splashtop apart from other remote control software is that it allows customizati...
One thing that sets Splashtop apart from other remote control software is that it allows customization of the single plug-in applet, making it easy to add your brand. The business application needed to provide support can be installed on multiple devices at no additional cost, enabling seamless support whether you're in the office, at home, or on the go.
Pros
Splashtop offers a user friendly and reliable remote connection experience that is easy to deploy on PC, I like that it is compatible with all operating systems, including mobile. Something I can highligt is its smooth and hassle free connectivity and the absence of network issues, which sets it apart as a reliable solution for remote access. Users have the flexibilty to view multiple monitors and easily share files, it's like a kind of control center for other devices.
Cons
The conection from PC to PC is very good, but trying to control from a PC to a mobile or tablet is not the same experience, the connection is unstable, and you cannot click and control the app properly, it is something that your Developers team need to improve, since the use of mobile devices increases every day.
Response from Splashtop
Hello Marlyn,
Thank you for your comprehensive review of Splashtop. We're thrilled to hear that you've found our platform to be user-friendly and reliable for PC-to-PC connections. We appreciate your feedback regarding the challenges experienced when controlling from a PC to a mobile or tablet. Your feedback is invaluable to us as it informs us where there are areas for improvement. At Splashtop, we strive to provide a hassle-free connectivity experience. We look forward to delivering an even better experience in the future. Thank you for choosing Splashtop as your remote access solution.
- Industry: Government Administration
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 10.0 /10
Excellent service for the price
Reviewed on 2023/07/27
Pros
The price is the best part. We have tried other services, and some were better than others, but for the most part Splashtop is excellent and so much more affordable for an office like ours where we dont do remote work often, but it is nice to be able to.
Cons
For some reason the iPad doesnt seem to work as well as the mobile version. Otherwise they have done a great job!
Response from Splashtop
Hello Christopher,
Thank you for taking the time to share your experience with Splashtop. We're thrilled to hear that you find our service to be excellent, especially considering the affordable pricing. We appreciate your feedback regarding the performance on iPad and apologize for any inconvenience you may have experienced. Our team is constantly working on improvements, and we encourage you to reach out to our support team for assistance with any specific issues on the iPad platform. We're delighted to have you on board, and thank you for choosing Splashtop as your remote desktop solution.
- Industry: Restaurants
- Company size: 11–50 Employees
- Used Monthly for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great platform at a great price.
Reviewed on 2023/07/27
It is an invaluable tool for my small business. It's easy to use. Simple to navigate. Doesn't have...
It is an invaluable tool for my small business. It's easy to use. Simple to navigate. Doesn't have tons of bells and whistles that I wouldn't use but have to pay for, so the value is wonderful for us.
Pros
Easy to use. Responsive. I can install on multiple devices without having to pay for each device. We access remotely rarely, but this allows access when there are files not on the one drive and we can move it there remotely. Also allows me to see what my business partner is seeing on their screen during meetings and to also walk through technical things he doesn't understand to work.
Cons
When I do have trouble connecting, the trouble shooting tips aren't very helpful.
Response from Splashtop
Hello Nelso,
Thank you for your glowing review of Splashtop. We're delighted to provide a straightforward solution that meets your needs without unnecessary bells and whistles. We're thrilled to hear that our platform has proven to be a valuable asset for your small business, offering ease of use, responsiveness, and the flexibility to install across multiple devices without excessive costs. However, we regret any inconvenience you've experienced with connecting, and we're committed to improving our troubleshooting resources to better assist you in the future. Your feedback is invaluable as we strive to continuously enhance the Splashtop experience for all our users. If you ever encounter any further issues or have suggestions for improvement, please don't hesitate to reach out.
- Industry: Insurance
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Splashtop, Easy remote desktop with many features
Reviewed on 2023/07/27
Great Consistant Secure
Great Consistant Secure
Pros
Trying other remote software, Splashtop is most consistant and easy to use. One can copy from remote and paste on local computer
Cons
Haven't found anything I don't like. Every tinme I use Splashtop it is consistantly secure and available. The computer from remote occupies teh whole display and one may not differentiate at times host and current computer.
Response from Splashtop
Hello Paul,
Thank you for taking the time to share your experience with Splashtop! We're delighted to hear that you find our remote desktop solution to be the most consistent and user-friendly among the options you've tried. We appreciate your feedback on the consistently secure and available performance of Splashtop, and we understand the point about the display, which we will consider for future improvements. It's fantastic to know that you have not encountered any issues, and we take pride in providing a product that aligns with your needs for price convenience, efficiency, and ease of use. Thank you for choosing Splashtop, and we're thrilled to continue providing you with a reliable remote desktop experience. If you ever have further suggestions or questions, feel free to reach out.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Best program I've used!
Reviewed on 2023/07/31
Wonderful experience! It's like being in front of their computer
Wonderful experience! It's like being in front of their computer
Pros
Easy to use, easy to navigate, just easy!
Cons
not being able to use it when the client's computer is offline!
Response from Splashtop
Hello Karen,
Thank you for your glowing review of Splashtop. We're delighted that you find using Splashtop akin to being in front of the client's computer, providing a seamless experience. If a computer shows up as offline, you'll need to have someone physically at the computer check the following:
1. Ensure that the computer is not asleep, as network connectivity drops when the computer is asleep
2. Check to see if the Streamer at the remote computer is open and running
3. Check to see if the Streamer at the remote computer is logged in under the Status tab
4. Check to see if the Streamer is showing any error messages
Please refer to this article as well:
https://support-splashtopbusiness.splashtop.com/hc/en-us/articles/4402387607707-What-do-I-do-if-my-remote-computer-is-offline-
We appreciate your feedback and loyalty to Splashtop, and we're committed to continually enhancing your remote desktop experience. Thank you for choosing Splashtop.
- Industry: Civil Engineering
- Company size: 11–50 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Splashtop is the go to online program that makes working remotely a dream come true!
Reviewed on 2023/07/27
I've never been happier to use a program that offers a solution to still being able to work if your...
I've never been happier to use a program that offers a solution to still being able to work if your sick or stuck somewhere.
Pros
I really like that it doesn't ever malfunction or have any types of blips.
Cons
I don't like when I try to use it on my iphone, I can barely see the screen and enlarging the screen is unusable
Response from Splashtop
Hello Ilona.
Thank you for sharing your experience with Splashtop. We're thrilled to hear that you find it to be a reliable tool for remote work, free from malfunctions or interruptions. We apologize for the inconvenience you've encountered with the iPhone interface; your feedback is invaluable to us as we continuously strive to improve user experience across all platforms. Nonetheless, we're delighted that Splashtop has been instrumental in enabling you to work seamlessly, even in challenging circumstances like illness or travel constraints. We hope to continue to meet your expectations. Thank you for choosing Splashtop.
- Industry: Medical Practice
- Company size: 2–10 Employees
- Used Weekly for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome Remote Access
Reviewed on 2023/07/27
Great Product for Remoting and Great Customer Service in time of need. I highly recommend it.
Great Product for Remoting and Great Customer Service in time of need. I highly recommend it.
Pros
I love that I can remote from home to work when I simply cant get it all done in a day. I have even billed after hours with Splashtop. I also use it in the front office so I can keep on top of my administrative work when assisting the Doctor.
Cons
There is truly nothing that I don't like about Splashtop. It has been a God send to me.
Response from Splashtop
Hello Pamela,
Thank you so much for taking the time to share your experience with Splashtop. We appreciate your positive feedback on both the product and our customer service, and we're delighted to have played a role in making your remote work experience seamless and efficient. It's fantastic to know that Splashtop has not only facilitated after-hours work and billing but has also proven to be a valuable tool for your administrative tasks. If you ever have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Splashtop
- Industry: Transportation/Trucking/Railroad
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 8.0 /10
Critical tool for our business
Reviewed on 2023/07/28
I have used Spashtop to access our office from Coast to Coast in Canada, many locations in USA and...
I have used Spashtop to access our office from Coast to Coast in Canada, many locations in USA and Mexico without issue. Very effective tool for me.
Pros
Splashtop allows me to virtually work on a computer in another location. Easily transfer files, print and use programs. It is fast and reliable.
Cons
My wish list is to be able to print locally from the remote computer.
Response from Splashtop
Hello Jacqui,
Thank you for your detailed review of Splashtop and your positive experience using our remote access solution for your business needs. We're thrilled to hear that Splashtop has been a critical tool for you. Your feedback regarding local printing from the remote computer is duly noted and will be considered for future enhancements. We're glad to have met your expectations in terms of affordability and functionality, and we look forward to continually providing you with the best remote access solutions.
- Industry: Machinery
- Company size: Self Employed
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Awesome and cost effective
Reviewed on 2023/07/28
Remote access to all my pc’s from anywhere I am
Remote access to all my pc’s from anywhere I am
Pros
Ease of use and connectivity is always dead on
Cons
Everything was flawless from the Beginning on
Response from Splashtop
Hello Rudy,
Thank you for sharing your experience with Splashtop. We're glad to provide you with flawless remote access to all your PCs from anywhere you are, making your workflow more efficient. Our team works diligently to ensure that Splashtop offers seamless ease of use and reliable connectivity, so it's fantastic to know that you've found these aspects to be consistently reliable. Should you have any further feedback or need assistance, feel free to reach out to us. Thank you for choosing Splashtop.
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Splashtop, the best remote access tool on the market.
Reviewed on 2023/06/03
When another product for viewing and supporting remote customers or team members starting getting...
When another product for viewing and supporting remote customers or team members starting getting stupid on their pricing model, we went in search of a reliable replacement. After the 30 day eval period we signed up and never looked back. We are always evaluating software but have never found an alternative with the same value. We are very happy with splashtop.
Pros
I can have multiple staff use a single login. The price is in a range that as I add staff I can afford the additional license. I have a rescue link my my web site. The product is stable and consistent. I can remote support IoS and PC devices.
Cons
There is nothing I need that this product does not do.
Response from Splashtop
Hello Ken,
Thank you for taking the time to share your experience with Splashtop. We're excited to hear that you find Splashtop to be the best remote access tool on the market. We appreciate your positive feedback on the stability and consistency of our product, as well as its compatibility with various platforms, including IOS and PC devices. We understand the importance of pricing transparency and flexibility, and we're delighted that Splashtop meets your needs without any unnecessary features or costs. We're happy to have you as a satisfied Splashtop user, and we look forward to continuing to exceed your expectations in the future. If you ever have any questions or feedback, please don't hesitate to reach out to our support team. Thank you for choosing Splashtop.
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Splashtop Review
Reviewed on 2023/07/26
I would give my overall experience as Excellent. You solved a major issue of accessing my...
I would give my overall experience as Excellent. You solved a major issue of accessing my computers withoug having to move them all to one location.
Pros
The ability to print locally when I am accessing my computer remotely is the best feature by far.
Cons
There is nothing at the moment I would improvie upon. I have recommended Splashtop to several friends who have signed up.
Response from Splashtop
Hello Beverly,
Thank you for taking the time to share your positive experience with Splashtop. We're happy to hear that the ability to print locally while accessing your computer remotely is the standout feature for you. We appreciate your recommendation to friends and are delighted to have earned your trust. We understand the importance of seamless remote access, and we're pleased that Splashtop has met your expectations. If you ever have further feedback or suggestions, feel free to reach out. We're here to provide you with the best remote access solution possible. Thank you for choosing Splashtop.