Ringover Reviews
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530 Reviews
- Industry: Textiles
- Company size: 2–10 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
About Ringover Experience
Reviewed on 2021/10/05
Pros
I am very satisfied with ringover in addition to the intuitive console,
The application also allows me to call and retrieve all my calls abroad with a simple WIFI connection.
Cons
t's hard to say what I didn't like about RINGOVER
because I really believe that all is well.
Can be the price "not expensive enough"
Response from Ringover
Hello Pascal,
Thank you for sharing your experience. We are happy to hear that our IP telephony solution is providing you with a quality service when you are moving on a daily basis!
We look forward to keep working with you,
The Ringover team
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
Might be the perfect solution for SMEs
Reviewed on 2022/08/13
Pros
If you have a team that needs to work from the same number all the time, well Ringover does that job. Apart from the team we had at our offices, we also had an international team. Ringover was the first cloud-based phone solution that we used as a team. It worked well.
Cons
Well, we were on trial and decided to try for some months. We ended up with another software because Ringover didn't have as many features that we needed at the time. We were quite a big company, so it might be the perfect solution for SMEs.
Response from Ringover
Hello,
Thank you for this great note !
We are happy to know that you liked our solution!
And that Ringover did the job for your local and international teams.
Indeed our complete cloud base phone solution works really well, I am sorry and really surprised to find out you have decided to leave us for some missing features.
We do work alongside big companies too and I am very confident that if you had contacted us for this features we could have probably meet your needs.
Knowing that you like our product, I would invite you to contact us again to discuss about this features. At Ringover we always aim to improve our performance and quality.
I thank you again very much for your comment, and wish you well in your future endeavour's.
Best Regards Ringover Team,
- Industry: Real Estate
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Do not buy. There are so many better products out there.
Reviewed on 2022/12/15
Pros
The soft phone feature. And nothing else.
Cons
The cunning cancellation policy and hopeless customer Support.
Response from Ringover
Dear Asanka,
We are sorry to hear that your experience did not meet your expectations. We'd like to know the details of the problem you mentioned. Unfortunately, we are unable to identify you in our databases.
Do not hesitate to send us your comments by contacting us at [email protected]. We will be able to discuss and find a solution to your problems.
Have a nice day !
The Ringover team
- Industry: Accounting
- Company size: 1,001–5,000 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Call Monitoring app
Reviewed on 2022/11/13
I can proudly say that my user experience is very successful. I keep a good opinion of this solution
I can proudly say that my user experience is very successful. I keep a good opinion of this solution
Pros
Ringover is a Call Monitoring app that is very ease to use. that offers a lot of professional feaures and amazing repport. I really like the design of this product
Cons
The subscription is a bit high for small business but it worth to try
Alternatives Considered
Google VoiceSwitched From
Google VoiceResponse from Ringover
Hello there,
Thank you for taking the time to leave this great comment !
We are happy to know that you like our solution!
We do everything we can to make it user-friendly for our customers and allow them to provide top customer service whatever the situation!
We look forward to continuing with you.
The Ringover team
- Industry: Business Supplies & Equipment
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Streamlines communications
Reviewed on 2021/07/05
Pros
It had such a positive impact on our business
Cons
Nothing at the moment as it does exactly what it was sold to do.
Response from Ringover
Hello, you very much for your review. We are happy to see that you are satisfied with our service withThank us.
Have a good day and see you soon.
The Ringover Team
- Industry: Banking
- Company size: 501–1,000 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
using this software having fantastic exprince
Reviewed on 2021/04/04
sometimes it makes a problem. I think future update its will be alright. my experience in this...
sometimes it makes a problem. I think future update its will be alright. my experience in this application is so friendly overall.
Pros
it is superb!
it makes it easy for my work, I contact a lot of person with use it.
Cons
I feel so apeshit on this. The least version this has powerful.
Response from Ringover
Hello, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team
- Industry: Information Technology & Services
- Company size: Self Employed
- Used Weekly for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reviews after 1 year: everything is perfect !
Reviewed on 2019/03/22
The user interface is very friendly and call quality is very good.
The user interface is very friendly and call quality is very good.
Pros
I have had no issue using the web app from my desktop.
You can make free calls if you dont have big needs and more tools, more set ups.
Cons
I hope they had an intermediate plan which would more suits my needs as an independent
Response from Ringover
This review made our day! Thanks for sharing your wonderful experience with us and everyone else reading. We have really big things in store in terms of new features and quality enhancements so hold tight - it only gets better!
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product With Great Customer Service
Reviewed on 2020/11/16
Pros
- Ease of use
- Great reporting in live time
- Ginelle always on hand to assist
Cons
- Nothing to report, I have no complaints.
Response from Ringover
Hello Ryan,
Thanks so much for your 5 star review! We are extremely happy to hear about your positive experience and we're so delighted to have you as a client!!
Team Ringover
- Industry: Nonprofit Organization Management
- Company size: 51–200 Employees
- Used Weekly for Free Trial
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Outstanding quality and ease of use, great customer service
Reviewed on 2020/06/11
Pros
I use this service for client calls, and am always impressed about the crystal clear sound quality, with hardly any jitter or delay.
Cons
Canceling virtual phone numbers currently requires contacting customer service but it would be nice to be able to do this online.
Response from Ringover
Hello Bolivar,
Thanks a lot for sharing your feedback. We are happy you took the time to trial Ringover :)
Great idea regarding the cancellation of phone numbers directly online.
Hope to have you back soon as a long-term client :)
Team Ringover
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Great tool for the basic use I have
Reviewed on 2020/06/11
Pros
Ease of use, good quality of calls and ability to record calls.
Cons
The interface is not always user-friendly
Response from Ringover
Hello Isuru,
Thanks for taking the time to share such positive feedback! We feel honoured to be your VoIP provider as you continue to grow.
Do not hesitate to reach out to our customer support team at any time for any assistance!
Team Ringover
- Industry: Accounting
- Company size: 2–10 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Ringover is Good
Reviewed on 2023/03/28
Pros
Phone quality is very good, almost is easy ti use
Cons
The solution is easy to use for any one, very interactif
Response from Ringover
Hello Hamid,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution.
Looking forward to continuing working with you!
Best regards,
The Ringover team.
- Industry: Telecommunications
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ringover Review
Reviewed on 2021/07/07
I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and...
I am hugely impressed with Ringover’s platform, I have been using it for a number of months now and find it’s features offer a much better all-round business tool than the other VoIP solutions I have used in the past. The free calls not only include UK geographic and mobile but also international calls which has saved me a fortune compared to any other system I’ve used as I do often need to call abroad. I love the fact that I can use the video conferencing facility from the same platform with no time or user limitations, it’s enabled me to conduct much bigger and more flexible meetings online which has been invaluable during the pandemic restrictions. In addition using Ringover as my main business platform also allows me to send text messages, keeping all communications in one place. I truly value the business benefits since moving to Ringover.
Pros
Free Calls Internationally
Unlimited video users
Unlimited video time
SMS
Cons
I haven't discovered anything I don't like
Response from Ringover
Hello,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution. Looking forward to continue working with your team!
Regards,
Team Ringover
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 1.0 /10
Be careful with long commitments and their customer support
Reviewed on 2021/11/15
Pros
They can provide phones in multiple countries, easy tool, does what it is suppose to do.
Cons
12 month commitment, very bad customer service. I expected a monthly plan like any other competitors, turns out they grab you and even if you tell them you thought it was monthly, they literally don't reply to you and only ask you to pay. Impressed by how bad they handled it.
My overall experience?
Shitty, there you go. The least you could have done was to understand my frustration and educate me on how you don't provide monthly plans, and everything is committed to 12 months. Or maybe you do, because that is what you understand from your website. Regardless, all your follow ups literally ignored my replies. Won't be recommending it, hope I don't have to use this service again. For sure will go with a competitor next time.
Response from Ringover
Hi Javier,
Thank you for reaching out! We completely understand that cancellations can sometimes be tricky. We're here to assist you in navigating any challenges you may be facing.
To ensure we can resolve this quickly and efficiently, please provide us with your account details at [email protected]. We want to make sure all your concerns are addressed and prevent any unnecessary charges.
Looking forward to helping you!
Best regards,
Customer Support Team
- Industry: Facilities Services
- Company size: 2–10 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Product
Reviewed on 2021/07/06
definitely brining the office to home environment, recording of calls save taking notes.
definitely brining the office to home environment, recording of calls save taking notes.
Pros
Excellent account management . good service quality and ease of use
Cons
Not much I dislike only a slight delay but not that noticable.
Response from Ringover
Hello Karen,
Thank you for your great comment! We hope you enjoy our solution for a long time to come!
Have a nice day,
The Ringover team
- Industry: Computer Software
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Good VoIP service
Reviewed on 2020/06/11
It completely replaced our previous VoIP service and we are much better with RingOver.
It completely replaced our previous VoIP service and we are much better with RingOver.
Pros
Really easy to use and setup for a team.
Cons
Sometimes it breaks and there have been a few shortages in the past few months.
Alternatives Considered
AircallReasons for Choosing Ringover
We were not happy with their service.Switched From
AircallReasons for Switching to Ringover
We had a bad experience with Aircall beforeResponse from Ringover
Hello Jose,
Thanks for taking the time to share your positive review. We are so proud to have you as a client!
Feel free to reach out to our support team at [email protected] for any assistance needed.
Team Ringover
- Industry: Consumer Services
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Efficient, fast solution for telemarketing
Reviewed on 2021/10/07
it allows me to call quickly
to have a solution with several cell phone numbers
allows the...
it allows me to call quickly
to have a solution with several cell phone numbers
allows the follow-up of the calls
call transfer
Pros
Looking for a simple, fast and efficient solution for my telemarketing missions.
This is what the Ringover solution offers me.
Several call numbers in 07 ...... and in regional numbers.
For now, the solution for me.
Thank you to Ringover for listening to me and providing a solution.
I recommend this option.
Cons
I have not encountered any negative points in using this software
Response from Ringover
Hello Esther,
Thank you for your feedback!
We are delighted to know that our solution meets your expectations. We are doing everything we can to make our SaaS solution easier to use and more productive for our users.
Thank you very much and see you soon!
Ringover team
- Industry: Marketing & Advertising
- Company size: 2–10 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 7.0 /10
Nice tool to use, some key features for us were missing
Reviewed on 2022/09/16
Pros
- Easy to use
- Nice customer success
- Easy to setup
Cons
- No Power Dialer type feature integrated with the CRM at the time, we had to use a csv file
- Some countries were not available (to have a phone number from)
Response from Ringover
Hello Nessim,
Thank you for such a positive note!
We are happy to see that you are satisfied with our service.
Your comments are taken into account, and we will make sure we improve even more.
Have a good day and see you soon.
The Ringover Team,
- Industry: Accounting
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Ringover
Reviewed on 2021/09/27
'i'm using ringover to contact my clients
'i'm using ringover to contact my clients
Pros
Very fast, i find it very pratical and easy to use, this software is very useful for my job
Cons
Their nothing i don't like on Ringover maybe sometimes the voice mail doesn't work
Response from Ringover
Hello Ismail,
Thank you very much for your review. We are happy to see that you are satisfied with our solution. Your comments are taken into account, so we can improve our product even more.
Have a good day and see you soon.
The Ringover Team
- Industry: Computer Software
- Company size: 51–200 Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Likelihood to recommend 7.0 /10
Room to improve
Reviewed on 2020/06/11
Pros
Easy to use, very handy mobile app and chrome extension. Never experienced any issue getting through during calls.
Cons
Some parts of the UI are a bit clunky and appear not to have been localised, text in French appears here and there in the app and in emails. Also it would be great to have a filter to not to be notified of incoming calls for a particular line if you have more then one number, at the moment it is all or nothing.
Response from Ringover
Thanks for taking the time to review us, Pedro! We are happy to learn about your positive experience notably with the app and Chrome extension.
Thanks for pointing out how we can improve our in-app text and in our emails. The relevant people have been made aware to make the necessary changes.
Regarding notifications for incoming calls, there is actually an option for deactivating notifications for certain users via your IVR settings. Your CSM can help you with this so feel free to reach out at [email protected].
Thanks again for rocking with us!
Team Ringover
- Industry: Utilities
- Company size: Self Employed
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Great product, functionality and at a great price
Reviewed on 2021/07/06
I prefer it to zoom for video calls, it integrates with my calendar and it easier for visitors to...
I prefer it to zoom for video calls, it integrates with my calendar and it easier for visitors to attend.
The call out funtionality is brilliant, again so simple.
Pros
It is so easy to use, the quality is perfect and when inviting users to a video meeting it is just a url click that works every time.
Cons
For me the service is perfect, I haven't come across any issues.
Response from Ringover
Hello Jonathan, thank you very much for your review. We are happy to see that you are satisfied with our service with us. Your comments are taken into account, and we will make sure we improve even more.
Have a good day and see you soon.
The Ringover Team
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Useful software for our commercial calls
Reviewed on 2021/10/06
Pros
Useful and easy-to-use software for our commercial calls
Cons
The price per licence is high for our size.
Response from Ringover
Hello Olivier,
Thank you for your feedback!
We are delighted to know that our solution meets your needs. We are doing everything we can to make our SaaS solution easier to use and to allow our users to be more efficient by saving them time.
We are very happy to continue working with you!
Thank you very much and see you soon!
The Ringover team
- Industry: Financial Services
- Company size: 51–200 Employees
- Used Daily for 1+ year
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
ringover revieu w
Reviewed on 2020/06/11
Pros
the easy to use interface and to simplicity
Cons
none! i can't find a thing that i don't like
Response from Ringover
Hello Maxim,
Thanks for this stellar review! So happy to hear that you are satisfied with Ringover.
We'll continue to deliver A+ service!
Team Ringover
- Industry: Aviation & Aerospace
- Company size: 11–50 Employees
- Used Weekly for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
First experience with Ringover!
Reviewed on 2021/10/20
Pros
A record of all the entrant calls is kept.
Cons
We haven't used your solution enough yet.
Response from Ringover
Hello Aude,
Thanks for leaving such wonderful feedback. We are happy to learn that you're enjoying using our solution.
Looking forward to continuing working with you!
Regards,
Team Ringover
- Industry: Staffing & Recruiting
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
So efficient to use!
Reviewed on 2021/07/02
Pros
The software has made my transition into working life so smooth and easy! I use this day in and day out to make calls and can’t recommend it more!
Cons
I can’t fault the software and as of yet every thing is running smoothly!
Response from Ringover
Hello Amna, Thank you very much for your review. We are happy to see that you are satisfied with our service with us.
Have a good day and see you soon.
The Ringover Team
- Industry: Marketing & Advertising
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Overall it provides a good service
Reviewed on 2021/07/10
Pros
It's really easy to use, and comes with everything you need.
Cons
There's a slight delay due to the internet calling.
Response from Ringover
Hello CHarlotte,
Thank you for this great review! We are happy to hear that you are satisfied with your experience with Ringover.
Good day and see you soon !
The Ringover team
