Web to Print Shop Reviews

Hands down, the udraw designer is my favorite. It allows ALL of our customers to have fun designing our scratch offs regardless of their design experience.

It also gives me easy access to create new design templates any time we need to. I feel completely in control of my product. I'm not dependent on the software team to implement new products for me and I don't feel locked in to their system. This allows me to launch new products and features quickly!

I can also tailor the UI exactly to my brand, creating an entirely seamless transition between product pages to designer to checkout.

There were a few conflicts with one of our existing Wordpress plugins that made us search for other solutions for that plugin functionality. However, this is to be expected with any Wordpress integration and overall the effort was minimal.

W2P SHOP offers us everything we need from a b2b solution. All of our requirements were available and could be done with the system. The biggest advantage is that there is a lot of flexibility with the system which allows us to achieve our desired results. Whether it's offering editable / variable or static products, the inventory management system is very helpful and works really well. Pricing wise, the price metrics feature allows us to display different products with price estimates and can be easily customized. Overall, the flexibility of this system is a huge part of why we chose W2P Shop. We like that it can be customized exactly to fit our needs. The solution provides us with everything we need and allows us to achieve all of our business needs.

The only con is that modifying the layout is a little complex. Customizing the interface for stores uses CSS which is not a skill everyone here has. If it was more visual and allowed users to go to the interface and drag logos instead, it would be much more helpful. There are definitely more positives to the system than negatives.

Our top features are the proofing tool and the online design tool. Because 90% of our work is funneled through the web to print shop, we love the instant online proof feature. We used to have customers upload the wrong files so this feature has been a real big lifesaver for us on many different instances. One thing I really appreciate about the price matrix feature is that it took a step further with the cascading option. I really enjoy that. Also, as an apparel printing shop we love that we can link up to our apparel vendors since we don't do those in house. Now we can give our customers the option to set their stuff up online and utilize the web to print shop as a place to order. The ease of use with the system is great too. Another major pro is that I have access to the developers if something is not working. Web-to-Print Shops’ support is always eager to help us and are fast to fix anything that comes up. I know other companies will charge you every time you need to speak with support but here I can shoot an email and get a response within minutes at no additional cost. I've seen many different systems and by far W2P SHOP’s system has a lot of great features. The system works so well.

There are very few cons with the system. I would say it is not so easy to set up templates but customer support is always available to help us. The new version of uDraw has some bugs which causes us to be behind on some things but I know the developers are working on fixing these issues. I also didn't know the EDM mapping tool would run through their ePOWER - W2P CLOUD solutions and we would have to learn a whole new website for it to integrate into our WordPress. With our old product our EDM mapping tool, Acuzip, was embedded in. We still don't have EDM mapping set up because of the learning curve.

Ever since using w2p Shop, our most profitable orders come through this system. This is because the whole front end has been removed which increases our efficiency and is very profitable for us. Another huge thing is that there are hardly ever system errors or problems with the system. We had orders on our older system, and would get emails once a week about the system going down and problems that were occurring. Web-to-Print Shop on the other hand, is completely reliable and we almost never experience any problems. If we do, support is quick to fix it and is very helpful. Building sites and maintaining them is also easy for the most part and we appreciate that. Our website has never broken in the background. These guys are a great partner.

Overall, we don’t have many cons with the system. Our experience has been very enjoyable there’s just some minor suggestions but nothing that stands out as a red flag. We aren't using everything these guys got. We’d love to dive in deeper to see what else they offer in terms of features and add ons.

I like that W2P Shop integrates with Wordpress Woocommerce. I have a lot of background with it so it made the whole set up process very smooth. I also like how customizable the site is especially with the web to print tools and plug-ins. Support is really good. I like that W2P Shop is a small company so they’re always able to help us with any support we need. They’re familiar with us and what we need, unlike some big companies that have so many different support staff who don't know you. The speed of support is also really great. I always get help right away and am satisfied every time.

There aren't any cons that I can think of. Maybe there’s times where there are minor changes that I wish I could do myself but don't have the knowledge for. So if there were some how-to videos or seminars offered for the advanced features that would be great. Otherwise, there isn't anything negative about this system at all. I've only had a positive experience.

Web to Print Shop has been a fantastic solution for our eCommerce website. It allows us to sell our printed plastic products the way our customers want, making it a valuable addition to our business. The platform is user-friendly and highly customizable, so we were able to integrate it in a way that meets our requirements very well. We also appreciate its API/integration capabilities, which are essential for our needs.

One thing to keep in mind is that because Web to Print Shop offers a lot of flexibility, it still requires a clear understanding of your company's unique requirements. Customizing and configuring the platform can take some time and effort. However, we find this process much smoother with the RACAD/Web to Print team compared to other options.

This is the last stop in W2P on so many front.
On technology, the system does everything we need. Online ordering is a breeze. The online stores look nice and clean. We utilize multiple solutions and this solution has integrated with all of them. We utilize multiple template editors which they provide - (PDF & InDesign/XMPie). This solution communicates with my PrintSmith Vision (by EFI). As far as I know, there is no solutions that can do that.

Here is the thing, no solution is perfect. In technology there is always more to do. But the essential thing you have to look out for is a company with an ethic that is willing to keep developing, advancing and most importantly - listen to your client base. These guys do that.

I think its advantage is the breadth of features that are available on the system. They have a ton of options available and can allow print companies to display their products in 20 different ways. 20 different user experiences.

The advantage is its disadvantage. There are alot of options in this system. It is a bit overwhelming at first but the training and support was focused in getting us to learn one useful thing at a time. Learning the system is just a matter of time and practice.

I love that the solution is very simple. There’s no need for extra bells and whistles if you don't want them. This gives the solution a clean and simple look to it that’s easy for anyone to understand and use. The designs are also better than other shops we looked at. I like that I can find a nice design and add my content onto it really easily with no extra steps or problems. It’s easy to use, the process is really easy too. Customers started ordering right away once we implemented the technology. It's a great product and I love the simplicity of it for both myself and users. Other companies have technical difficulties or too many choices that make the experience more difficult to go through. I can comfortably scale my business now. Our customers are able to get online and use our website without having any issues. The ease of use is a huge part for me.

I haven’t experienced anything negative. There’s a learning curve just like any other product. Maybe you can add a feature where a QR scans to a video about the product that users can embed into their website.

I really like the support that these guys offer. This was brand new for me and members of the support team were there for me the whole time to help install the plug-in and set up our website. They were very hands-on and helpful and walked me through the whole set up process to make sure I understood everything. The support team also goes above and beyond when helping us with any issues. The system itself is also really cool. There's no limits to the plugin. Everything makes sense and is easy to use once you get the hang of it. Our website is the best looking and functioning it's ever been. It's the best site we’ve ever had.

There really isn't. The site is up and running and we’re all really happy.

The flexibility their software brings to the table is unmatched in the industry. There development team was EXTREMELY helpful with all custom request we had. They were always willing to entertain our ideas no matter how crazy they have been.

I seriously cannot think of any cons. I cannot express enough how happy we are with the entire process.

There are many things I like so it is difficult to say what I like MOST. What I most appreciate is that this software provides almost UNLIMITED OPTIONS in both interacting with our customers on the internet AND in running our manufacturing and shipping operation. We researched a lot of different Web to Print vendors and their's was the best. The other great thing is that this company really listens to customer service issues and customer service NEEDS. If we need a new feature built they will built it.

There is just no way to offer so many features and introduce some complexity. One needs to work reasonably hard to learn the software and they need to focus. Their training and customer service team is very good and patients. They never make us feel stupid if we ask a dumb question. They encourage us to ask for help instead of being annoyed. They have a team of exceptionally professional and kind, smart people. Our only regret is they live in a different city so we can't socialize with them easily.

The software was incredibly capable and the team at RacadTech were willing, able and highly competent at developing and delivering cutting edge functionality that provided even greater differentiation in our marketplace.
The team at Racad were the most engaged and helpful amongst the many options we reviewed and gave us confidence that we were building an ongoing partnership with an organisation that saw value in the relationship and were committed to helping our business grow by continually developing and supporting us technically.

There are very few in all honesty. I'm impatient so would love to move faster, but Racad have also led us and set our expectations effectively and worked to align priorities.

After using two other Web2Print online platforms, Web To Print Shop is by far the most user friendly.
• Setting up a new storefront is quick and easy, just going through a few settings.
• Customizing the storefront (assuming you are familiar with HTML and CSS) is a breeze. The platform comes with a dozen or so templates you can use as a basis and customize from there. Or, you can use your own template and upload it into the system.
• Everything is built in bootstrap, so it is easy to make changes, add custom CSS, and add extra pages as needed, such as privacy policy, frequently asked questions, etc.
• The support staff is exceptional! They understand your questions and answer the question you asked (which I have not found to be the case with other platforms). They go above and beyond to make sure your launches are successful.
• If you work on it consistently, you could easily get a store up and running in 1-2 weeks or less.

I'm having a bit of a hard time wrapping my head around the PDFlib Blocks concept for the variable templates, but the support staff has been very helpful, often even building the templates for me. I'm sure one day it will suddenly click with me, like most other web concepts, but in the meantime this is not stopping us from building stores!

There is a lot of flexibility with the software. We were able to design personalized customer templates the way we wanted to which made it easy for our customers to order. Also, our customers find our site simple to learn and understand, which resulted in a smooth transition from our old software. The shopping cart concept is a real positive. Our customers really like the ordering process and this has become a competitive advantage for us.

No cons. There does not seem to be any software limitations.

This software has all the bells and whistles that I need and more. I was impressed at how they could accommodate all my requirements. This solution is built with a lot of forethought. And typically, anything I throw at them by way of request is available either immediately or with little wait time.

Their proprietary web to print engine is extremely broad in its scope and has a alot already. But then they have this ability to plug their web to print into wordpress / woocommerce which is genius. So I can get any website skin I want and employ the use of thousands of plug-ins to achieve my vision for a retail store front. I am thoroughly impressed after doing an extremely thorough search for a vendor and now on the system for quite some time. And support is second to none. Quick to respond and helpful.

No real cons as of yet. I am currently using this software on their w2p cloud system and I have another instance of their software that is plugged in to one of my Wordpress websites. I have other sites in Shopify that I am wishing could use their technology as a plug-in. It is not available yet but they say its coming. Looking forward to seeing it.

This system can do so much. I have been a customer for years. I manage most of the product set up and work primarily with the PDF editor. I have XMPie too, but I prefer the standard PDF Editor. It can do so much. And I can create all sorts of products on it from general paper products like biz cards, brochures, to wide format items, posters, booklets and even promo items. I think I know a lot and when I have questions, I call support and I find out it can do more. Very impressed with the technology. Very satisfied with the support

I guess it was overwhelming at first because there is so much it can do. But if you take focus, ask the staff what you need and they will show you where to find the tools and how to accomplish it.

We manage over 50 print facilities across the country from coast to coast. It can handle all levels or ordering. It presents products in a number of ways and has simple to sophisticated production workflow capabilities for every production centre. We also use different types of file formats - PDF and XMPie via InDesign. It works with both and apparently more.

Any "con" we ever encountered has been overcome by their development department. These guys are willing to listen to your requests for features and integrations - and they will do them. These guys have integrated their W2P with XMPie and EFI's PrintSmith for us. Can't really complain.