---
description: Learn how CrunchTime can help your business. GetApp provides users in South Africa with the most detailed information on software tools, prices and features.
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title: CrunchTime Reviews, Prices & Ratings | GetApp South Africa 2026
---

Breadcrumb: [Home](/) > [Food Service Management Software](/directory/192/food-service-management/software) > [CrunchTime](/software/117975/crunchtime)

# CrunchTime

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> Crunchtime is how the world’s top restaurant brands achieve ops excellence in every location. Our software is used in over 100,000 locations in 100+ countries to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits. For more information visit Crunch
> 
> Verdict: Rated **4.4/5** by 14 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Key benefits of CrunchTime

Thorough location setup and management.&#9;&#10;Establish each location with individual preferences and unique location-based regulations.&#9;This allows you to easily identify which restaurants are not performing well, losing money, or are not in compliance with their specific regulations. When you can quickly identify problems pertaining to individual locations you can make the necessary adjustments without prolonging any costly issues.&#10;&#10;Full control over products and recipes.&#9;&#10;Set product and recipe standards for all restaurants to follow. This allows you to maintain brand consistency by producing the same quality meal across all restaurants and reduces the risk of costly portion or quality variances between locations.&#10;&#10;Easy purchasing information management.&#9;&#10;Control vendors, products, and prices available to each restaurant. Centrally manage bids and contracts electronically with ‘apples-to-apples’ comparisons form vendors.&#9;Eliminate rogue spending from certain restaurants and maintain a tighter control of food costs. Optimize spending by getting the ideal price on all items from vendors.&#10;&#10;Labor rule management.  &#10;Configure each restaurant’s labor management settings with rules aligned with the location’s local, state, and federal laws.  Manage a large collection of restaurants in different towns, states, and countries and grow with confidence knowing that each restaurant can easily comply with its unique regulations.&#10;&#10;Franchisee functionality. &#10;With straightforward, logical setup specifications, CrunchTime enables any Franchisor and Franchisee operation to benefit from an all-in-one restaurant management back office platform. Connect all your restaurant franchisees to your back office system for a centralized management solution.  &#10;&#10;Easy and accurate inventory management.  &#10;Efficiently count your stock levels and manage quantities in a centralized database.  The decisions you make based on inventory counts will be smarter and lead to better outcomes because they will be made with the most accurate and up-to-date information at your disposal&#10;&#10;Actual vs theoretical food cost analysis.  &#10;Gain easy access to learn how much you’re actually spending on food and sort by size of variance to quickly identify the areas that require the most attention.&#9;&#10;&#10;Suggested ordering. Simplify ordering at the store level with system-generated suggested ordering based on par levels, historical consumption patterns, sales forecasts, and on-hand inventory levels. &#10;&#10;Smart forecasts for food prep. &#10;Accurate forecasting lets you know how much food you should prepare in a given day.&#9;&#10;&#10;Task lists and alerts.&#9;&#10;Automatically create tasks and assign them to users. Receive alerts when tasks are due or incomplete.&#9;&#10;&#10;Robust consolidated reporting.&#10;Access real-time information from anywhere, on any device, across all restaurants.&#10;&#10;Proven integrations and implementations.&#10;CrunchTime integrates with all POS, accounting, HR and payroll systems. Expert project management implementations by real restaurant operators that understand your challenges.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.4/5** | 14 Reviews |
| Ease of Use | 4.0/5 | Based on overall reviews |
| Customer Support | 4.4/5 | Based on overall reviews |
| Value for Money | 4.2/5 | Based on overall reviews |
| Features | 4.2/5 | Based on overall reviews |
| Recommendation percentage | 80% | (8/10 Likelihood to recommend) |

## About the vendor

- **Company**: CrunchTime\! Information Systems
- **Founded**: 1995

## Commercial Context

- **Starting Price**: US$1,00
- **Pricing Details**: Contact CrunchTime for pricing information.
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1 000, 1 001–5 000, 5 001–10 000, 10 000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Brazil, Canada, China, Germany, India, Japan, Mexico, Puerto Rico, United Kingdom, United States

## Features

- Accounting Integration
- Activity Dashboard
- Alerts/Notifications
- Automated Scheduling
- Barcode/Ticket Scanning
- Billing & Invoicing
- Budgeting/Forecasting
- Calendar Management
- Class Scheduling
- Compliance Management
- Compliance Tracking
- Cost Management
- Cost Tracking
- Customizable Reports
- Demand Forecasting
- Discount Management
- Electronic Payments
- Employee Database
- Employee Management
- Employee Scheduling

## Integrations (4 total)

- Lightspeed Retail
- PDQ POS
- QuickBooks Enterprise
- Toast POS

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Food Service Management Software](https://www.getapp.za.com/directory/192/food-service-management/software)

## Related Categories

- [Food Service Management Software](https://www.getapp.za.com/directory/192/food-service-management/software)
- [Restaurant Management Software](https://www.getapp.za.com/directory/196/restaurant-management/software)
- [Employee Scheduling Software](https://www.getapp.za.com/directory/583/employee-scheduling/software)
- [Food Costing Software](https://www.getapp.za.com/directory/2735/food-costing/software)
- [Workforce Management Software](https://www.getapp.za.com/directory/267/workforce-management/software)

## Alternatives

1. [When I Work](https://www.getapp.za.com/software/90360/when-i-work) — 4.5/5 (1270 reviews)
2. [SynergySuite](https://www.getapp.za.com/software/104621/synergysuite) — 4.8/5 (12 reviews)
3. [Gofrugal](https://www.getapp.za.com/software/116339/gofrugal-pos-software) — 4.4/5 (198 reviews)
4. [Marketman](https://www.getapp.za.com/software/103833/marketman-restaurant-inventory) — 4.7/5 (112 reviews)
5. [Simphony POS](https://www.getapp.za.com/software/133023/simphony) — 4.2/5 (26 reviews)

## Reviews

### "Crunchtime your restaurant back of house experts" — 5.0/5

> **Ramon** | *17 January 2020* | Restaurants | Recommendation rating: 10.0/10
> 
> **Pros**: 1. Cloud based software as a service&#10;2. More features than the competition&#10;3. Easy to integrate with different systems &#10;4. Willing to adapt to business needs&#10;5. Will take good ideas or suggestions from clients and upgrade system adding benefit to all customers
> 
> **Cons**: 1. Some processes were easier to execute on the fat client that has been discontinued&#10;2. They did not have native integration with some POS until last year. But they did provide us a third party that helped with that and we used them in the mean time.
> 
> We have been using Crunchtime for a very long time, I would say around 8 years. It has always worked well and our experience has been exceptional. We purchased another company some time ago which used a product from the competition and we decided to try it out for a while and then decide if we would migrate away from Crunchtime or migrate the new additions to Crunchtime. After discussing with the users it was an easy decision to migrate the new restaurants over since Crunchtime's features set is much more complete than that of the other system that we tried.

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### "Inventory Management" — 5.0/5

> **Sara** | *26 December 2019* | Restaurants | Recommendation rating: 9.0/10
> 
> **Pros**: Accurate and reliable food and beverage costs. Reporting abilities from micro and macro levels. Consistency
> 
> **Cons**: Learning curve with new users can cause issues with ease of use.
> 
> Would recommend Crunchtime to anyone looking to solve for cost of goods and labor. There are a great deal of reports and functions in this database that help your teams from restaurant level to C-level make better business decisions. The customer service team is quick and helpful which makes resolving any issues that may arise less stressful.

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### "Crunch-time back office" — 3.0/5

> **Angel** | *21 April 2020* | Food & Beverages | Recommendation rating: 5.0/10
> 
> **Pros**: What I like about crunch-time back office it is an easy and great way to keep track of your inventory and sales
> 
> **Cons**: Cons to crunch time back office and sometimes it takes a couple days for the system to come back up if it goes down
> 
> Overall the crunch-time back-office I believe is really a great inventory app option to use and keeping track of all store and business inventory

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### "Greatest Inventory System" — 4.0/5

> **Gary** | *23 January 2020* | Food & Beverages | Recommendation rating: 10.0/10
> 
> **Pros**: The best part about this software is how highly customizable it is in order to meet our business needs.  The purchasing controls and the way that it highlights reconciling issues to help prevent mistakes is great.  Also, all the tools that are available to help you troubleshoot your inventory variances are amazing. Finally, their embedded help is hands down the best I have seen.  It does not just send you to some message board where maybe you find the information you are looking for but brings you right to the pages that correspond with where you are in the app at the time.
> 
> **Cons**: It is very unforgiving, in some areas. The inability to edit commissary orders after they have been reconciled, even though you can do that with vendor orders can be difficult if your business uses commissaries to supply their locations.&#10;Also, the need to create multiple recipes to deal with mods or togo vs dine in can create a lot of extra work vs having some functionality where maybe there are flags that designate what should be in a recipe would make it much easier.
> 
> I have had nothing but good experiences with CrunchTime.  Their support is the best I have dealt with compared to any other software I have used (especially than any of the multitude of POS support teams I have dealt with).

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### "Crunchtime has been a helpful tool for us to manage multiple different areas of our business." — 4.0/5

> **Mitch** | *28 June 2022* | Accounting | Recommendation rating: 9.0/10
> 
> **Pros**: I have appreciated the user-friendliness of the software. You are able to edit where needed and in a way that makes sense for accountants on the back-end and for front-end users in our restaurant. I also appreciate that the system is very robust and allows you to view and perform a wide variety of functions.
> 
> **Cons**: You do have to log in to a different site in order to edit the global settings for your company than you do when doing most other functions. It would be ideal if you could be in one place to do everything you needed to for your company.
> 
> Our overall experience has been very positive. The service team met with us before we started in order to walk us through the most-used parts of the system and also to answer any questions we had. We were very impressed with them and appreciated this dedicated time to onboarding the software. We have been able to do everything we have needed to and have been very satisfied with the product.

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## Links

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| en | <https://www.getapp.com/retail-consumer-services-software/a/crunchtime/> |
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