CRM that works
The migration went without any issues and overall I am very pleased with the system and the support staff has been very responsive.
BoomerangFX was very easy to use and had all the management tool we needed for our MedSpa. The dashboard was very intuitive and had very in depth reporting abilities very much geared to our business.
None so far. I am waiting for an update that should be end of this summer that will cover some advanced scheduling ability.
Switching to Boomerang did prove worthwhile for our aesthetics practice.
Boomerang has great tracking features and allows set-up of rewards program which we had to track by hand previously and much got lost along the way
I like the fact that it can be customized more to procedures our practice offers. Our aesthetics department had been down for awhile and now will be up and running.
Hard to view entire weekly schedule in a time block fashion. Our practice uses Centricity Schedule for medical and Boomerang does not sync so we are stuck using two different scheduling programs, one for medical and one for aesthetics. Also, some of the input information is in Canada / Euro format instead of USA (i.e., mo/date/year for DOB) Would prefer just to enter a name for referral instead of so much detail and having to set them up in system, also.
limited flexibility w/document archiving
Perfect software for MedSpa
This software has helped me to manage my day to day work load and keep our conversions up.
Very easy to use and has advanced marketing features that have assisted in converting our clients. Customer service is next level. I call they pick up.
none so far. Everything seems to be working fine.
Response from BoomerangFX
Thank you for your feedback. We are always happy to hear positive reviews from our valued customers!
Ease of Integration and Use
Just all around great.
When I was in consulting, I used this to integrate into one of our client Med Spa Locations. The integration was simple and the office staff seemed to really like it. Mass adoption to any new software is always a challenge but we didn't run into many obstacles at all.
Cant really think of any at the moment. The value and functionality are there.