Classter

4,4 (62)
The complete solution for educational institutions

Overall rating

4,4 /5
(62)
Value for Money
4,4/5
Features
4,4/5
Ease of Use
4,1/5
Customer Support
4,6/5

89%
recommended this app
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62 Reviews

omar
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

The most complete and functional platform I have ever used!

Reviewed on 2020/03/12

It has improved my organization and allows me to establish better relationships with the parents of the students, as they are involved in the training process of their children's school activities and the follow-up we have also been able to verify that the performance of the students has increased. It is a very robust tool, it has allowed us to establish more effective work methodologies and we are pleasantly satisfied with its functionality.

Pros

Classter is a web system that also has a mobile application (iOS and Android) very robust that allows the management of school computer systems with learning management, additionally allows progress reports, class registration, grade book, online payments, parent portal and monitoring of attendance, on the other hand is very easy to use, does not require a learning curve because it has a very friendly interface. One aspect to highlight is the parent portal, which allows us as teachers to increase communication with parents and student representatives, as well as allowing them to effectively follow up on the school activities that we carry out at the institution.

Cons

I am very satisfied with its operation and efficiency, I have nothing negative to contribute, is an excellent tool.

Verified Reviewer
Overall rating
  • Industry: Information Technology & Services
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 7.0 /10

Classter Experience

Reviewed on 2020/09/26

I realise that Classter works well for school administration tool and ease of use It is not viable when you weigh what you get, what you want VS what it costs.

Pros

The Features offered are quite useful and specific to K-12 use as that was product version looked at. The Administration of components such as the scheduling, transport tool, assets, contacts and Academics was quite impressive.
The layout and separation of fields from Management and configuration worked well in clustering user interactions and allowing ease of use.
I enjoyed the ability to maintain roles.
Further to this there were a variety of components that allowed for first managing grades, classes, subjects, academic sessions and homework. It allowed for role management and easy to use user management.
The configurations allow for a good foundation in updating and editing fields.
As an Administration tool it was very comprehensive and designed well for the user experience.
Integration with Microsoft systems is offered.

Cons

Unfortunately, while administration was great there were a lot of glaring flaws.
The management of Classes, calendars, timetables, academics, assets, etc. went well however it didn't allow much in the way of incorporating online learning experiences.
It records data but was very efficient at authoring data.
You can manage Homework tasks but there was no way to author lessons or build a learning journey for students.
Reporting and gradebooks were limited in the format or the information they could provide.
Quizzes, assessments, and exams were very basic and inconveniently delivered as they aren't part of a learning journey.
There is no way to record and manage the payment of events for activities or school events.
The modules appear to accomodate many uses but function more as an administration tool for recording and managing data rather than creating treaching platform.
The costs are reasonable but the terms and conditions for reselling are ridiculous. You need to pay a massive fee to become a reseller.
They do not offer a white label solution and you see the classter logo everywhere, unable to change it.
The integration is not as expected as you don't work in the system with the integrated products. it simply records data.
The costs for development, support, integrations, implementation, reselling, and anything above foundational phase and the initial cost make this an extremely expensive product for what it is able to do.

Alternatives Considered

Academia TMS, Classe365 and MATRIX LMS

Reasons for Switching to Classter

I didn't switch or use classter instead of the others. I use all of them.

Response from Vertitech

Dear Reseller
We are a bit surprised about some of your claims. You can easily and completely free become a Reseller of Classter (Tier 1 type). However, if you want to become a Tier 2 Reseller you need to invest and pay a fair amount for training. Then you can enjoy better discounts.
As far as the rest of your comments: It is true that Classter is more focused on School Management rather in LMS. However, your claim that Assessment management, Quizzes, or Grade Reports are very basic is not true at all. We understand that you have only used the free edition since you are not a paid end- the customer neither an official partner nor reseller of the platform. Thus you did not manage to really see what these modules can do for a paid customer.

Solly
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Education Management Systems - Classter

Reviewed on 2023/02/23

It is an excellent education management system and highly affordable for small to medium size businesses.

Pros

Very adaptable to customer needs and requirement. All modules are very user friendly and ease to learn how to operate the systems after receiving the training

Cons

Training is conducted by an instructor after the development is complete. It is more advisable and recommended to have automated training manuals on all modules to allow user to learn and refer at any time as the needs might arise for self-training.

Alternatives Considered

Salesforce Sales Cloud

Reasons for Choosing Classter

Sales Force is very complicated and unfriendly to use, while Classter is easy to development implement and very user friendly.

Reasons for Switching to Classter

The price is very affordable and system is very easily adaptable and user friendly

Response from Vertitech

Hi Solly,

We're glad to hear that you are pleased with Classter and it has been beneficial for your organization. We are committed to providing the highest level of service so that you can achieve success. We appreciate you taking the time to give us your feedback; it means a lot to us!
Do you have any ideas on how we could enhance your experience? If so, please submit them at [email protected] Additionally, if you ever have questions or need assistance, don't hesitate to contact us; we're always available.

Nina
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Classter helped us customize a system to manage our admission process

Reviewed on 2023/02/21

Pros

I would describe our admission process as quite complicated and complex and it is also very important we make sure that the admission process follows the guidelines and regulations set by the authority of vocational school. It has not been easy to find a way to manage our admission process in the best and efficient way but Classter helped us customize a system to manage this. This year it will be the second time we use Classter for admission. We are also very happy with the contact person we have at Classter. He is always supportive and quick to respond.

Cons

I wish there was a little bit more flexibility when it comes to features and functions in the student application to support us nurture leads ( sign ups) to submitted application. Even if we are happy with how Classter helped us customize the application based on our needs and wishes ( Classter has been very accommodating and responsive ) the processes of implementing changes/ improvements sometimes feel a bit long and complicated. However we have all the data we need in order to complete admission and that is most essential for us. I also want to point out since we have only worked with Classter for 1,5 year we have not had the time to explore all options and this is something we are continuing discussing and developing as we go of course.

Response from Vertitech

Hi Nina,
Thanks for your review!
I'm thrilled to hear that Classter admissions worked out for you. We take a lot of pride in our work, so thank you for taking the time to share how it's worked out for you. It means a ton to us.
I also appreciate the feedback you have for us on nurturing leads. Our platform is always improving, and we rely on valuable feedback like this to make it even better. Please feel free to reach out at [email protected] if you have any other comments!

Kate
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Helpful product with lots of features and great customer support!

Reviewed on 2023/02/20

We are just getting started with Classter, but look forward to how this will transform the way we work, as well as improve our student's experience.

Pros

The product has so many areas it can manage for an all-round solution for student management. The customer service has been excellent - quick response in answering our many questions. It will be so helpful to have all the information we need to manage our students and our school in one place, and having that easily accessible to those who need it.

Cons

We have had some glitches with our configuration, but the team were quick to find a solution. There are a few non-critical things that Classter cannot do, but we have found good work arounds. The team is always looking for ways to improve and tailor the product to the client's needs.

Response from Vertitech

Thank you for your kind words, Kate! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful.

Do you have more suggestions for improving our offering so you can make the most out of it? Share them at [email protected] We look forward to your feedback.

P.S. If you ever need help, please don't hesitate to reach out; we're always here.

Mariella
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Universidad Creativa Experience

Reviewed on 2022/03/30

It has been a learning experience. At the beginning it was a challenge to overcome the language barrier and to convey the nature of our business model and the requirements associated with it.
We are a very particular university with a certain complexity that required many hours of work between the teams of both organizations.

However, the availability of the Classter team, especially [ Sensitive Content ]
, was exceptional.

The Classter team made sure to adjust the system to our need and implement development to make it work for us. There was a lot of patience and flexibility.

On the integration issue, it was one of the biggest challenges, especially with electronic invoicing. The Classter team made sure they had a good understanding of what our regulations were in Costa Rica and delivered a custom development that complied with them. But it was a process that took longer than expected.

With the development of custom reports, the experience has not been so good, the reports bring many errors and do not work 100%, something is fixed but another problem arises on the other side.

Suggestions:

Have teams of consultants and support that speak Spanish. The Latin American market is an interesting market and if they want to grow it would be good to consider having Spanish speaking teams.

Include in the initial offer more hours of training and develop it under a more formal process, this would avoid many reprocesses or recurring queries from the customer to the classter support team.

Pros

Once you have the correct configuration it is easy to manage. The way you have the information organized makes the admission and administration processes much easier.

Cons

The adaptation of the system to the business model of the University was a bit complicated, it seems to me that the system was initially created for schools and not for universities, so sometimes we felt it was a bit rigid and did not fit our business model.

Alternatives Considered

Campus Cafe and Classe365

Reasons for Choosing Classter

The system had not been updated for several years and had many limitations to manage the operation of our business.

Reasons for Switching to Classter

I did not participate in the software selection process. I was hired to implement it. However, the university partners were looking for software that had the following functionalities: Pre-enrollment and online enrollment Fluent and efficient admissions process CRM Student information management Curriculum management Finance and accounting: online invoicing and payment Integration with other management systems
Jhonnatan
Overall rating
  • Industry: Information Technology & Services
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Many great features, but a bit important problems

Reviewed on 2020/08/11

I think Classter is a very good product, service desk support is good too, however implementation support is very very frustrating.

Pros

Classter covers all the features that any would think, application is stable and easy to use, and the development team continuously increase new features.

Cons

Support to implement is very poor. They do not give all the necessary information. After you pay, may be the team tell you about some features that was not included.
Moodle integration is very limited, especially if you had implemented moodle yet.

Response from Vertitech

Hi Jhonnatan, thank you so much for your feedback. Making a feature-rich app that covers user's needs in every type of educational organization is our top priority here at Classter. We're sorry to hear that the implementation process didn't run as smoothly as you expected, but our team is always available to discuss corrective actions and provide the necessary assistance regarding the requested integrations.

Anna
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Theological School of th eChurch of Cyprus

Reviewed on 2023/02/21

Our overall experience is very good especially because we used to work with other programs that were very difficult to work with and maintain.

Pros

The customer service is very good and always quick to response. The system is very configurable. The Classter team comes up with ideas to make the system work according to our needs.

Cons

I have been working with Classter since October and I didn't find cons until now.

Response from Vertitech

Hi Anna
Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying Classter.

It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.
Thanks for taking the time to write this review; it means a lot to us. Cheers!

Please do share your suggestions at [email protected] for improving our platform.

P.S. If you ever need help, please don't hesitate to reach out; we're always here.

Petra
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Very helpfu, good customer support

Reviewed on 2023/03/17

It does make the organization of our work easier.

Pros

It adapts to our institutional needs, there are always ways to make better use of it and it is great that you keep improving Classter.

Cons

The interface and the design could be better. Too many steps and it is easy to miss something.

Response from Vertitech

Hi Petra
Thank you for your kind words! We are thrilled to have you as a customer and to see that Classter is meeting your needs. It fills us with joy to know we could help you reach your objectives. We will continue striving to give you a great experience. We really appreciate that you took the time to leave this review; it means a lot to us. Best wishes!
If you have any ideas on how we can improve our platform, please feel free to share them at [email protected] Also, if there's anything else we can do for you, don't hesitate to ask; we're always here for you.

Marios
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Excellent Experience

Reviewed on 2023/02/22

Pros

The desing, the userfriendly environment, plenty of features

Cons

everything on classter is working great. didn't find something that i don't like

Response from Vertitech

Hello, Marie! We are thrilled that you are content with Classter and that it has been beneficial to your organization. We do our best to give the premier experience so you can succeed. Appreciate you taking the time to compose this assessment; it is highly valued by us! Do you have any ideas on how we can better your experience? Please communicate your ideas at [email protected] Additionally, if ever there is something we can help with, feel free to contact us; we are always available.

Rachela
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Highly Recommend

Reviewed on 2021/02/23

Workload in Administration has been greatly reduced.
All your school data on your fingertips.

It's simply awesome!

Pros

Classter accommodates children from Infant age (8 months) to High School.

> Cheapest!
> 1 Program for all age groups
> Customisable
> Functional
> Some initial training required
> Great customer service
> Report Cards
> Invoicing
> Attendance
> Levels/Streams
> Parent/Student Portal
> Teacher Portal
> Parents can view statements online
> Online Enrolment
> Parents meeting section
> Student ID cards
> Communication

The list goes on and on!

Cons

Initially, as with every new software, takes some time to understand.
However, it all pays off in the long run.
Some training is recommended.
Great customer service.

Alternatives Considered

Procare Solutions, HiMama and FACTS

Switched From

Procare Solutions, HiMama and FACTS

Reasons for Switching to Classter

1. Covers all age groups, from Infant Class to High School 2. Customisable 3. Great pricing! Cheapest! 4. Complete School & Academic Administration System 5. Teacher, Parent, Student Portal You will be surprised by all the features it offers.
Ivan
Overall rating
  • Industry: Higher Education
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A robust system that has it all for any educational institution

Reviewed on 2022/09/08

It was easy managing the school I work for while there were less than a 100 students. However with it growing it became much bothersome and difficult to monitor and manage everything, so classter came at the greatest time. Really helped us manage the finances, payments and debts, student grades and so on.

Pros

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Cons

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

Response from Vertitech

Dear Ivan, thank you for your kind words! We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible experience so you can be successful in your day-to-day challenges. Regarding the report designer, we are preparing more detailed how-to guides so that non-IT users will have more extensive resources to refer to.

Do you have more suggestions for improving our product so you can make the most out of it? Share them at [email protected] Thanks for being such a great advocate for our product!

P.S. If you ever need help, please don't hesitate to reach out; we're always here.

Petros
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

A complete Student Management Information System at a competitive price and excellent support

Reviewed on 2017/11/16

we are more organised and we have all of our data in our place. it has saved us from time and money. at the same time we have enhance the communication between management, teachers, students and parents. school has more control

Pros

several features. more than you will ever need such as assignments, grades, duties, attendance, online candidates form , payments, bus management, books management and reservation, etc
it has an embedded CRM app for sending group SMS and Emails
Is easy to extract data and even to create your own custom made reports
synchronized with office 365 and moodle. users amd groups are create through classter
price is 1/10 of other similar software found in the market
very good support. they have added a lot of changes free of charge and for custom made apps their cost is reasonable
it has a web interface for the admin/teachers/students/parents/partners and a desktop admin console with a lot of functionalities
is a relatively a small company but very well organized and they all seems to enjoy working for that company

Cons

the software is relatively new so the are frequent improvements.
if a user is both an admin, a parent and a teacher you need different accounts.
when you first start the software you will have to wait a few seconds for the data to be loaded from the web.
some things are not very obvious and unless you have a full training or you contact their help desk, you might miss it the first time. but as i said they have one of the best help desk supports i have seen so far.

Demetrios
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 2.0 /10

Don’t overpromise, when you can’t deliver!

Reviewed on 2021/02/06

Pros

Financial Module works fine. Academic Module is decent.

Cons

User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.

Response from Vertitech

Dear Demetrios,

We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer.

We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users.

We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.

Carly
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Weekly for Free Trial
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Versatile Student Software

Reviewed on 2021/05/17

I did the free version when we were looking for an SIS system for our vocational training school that is also a nonprofit organization with limited funds. This option was perfect for the needs we had at the time and allowed our educational nonprofit to organize our students with a cost efficient option during these COVID times since many SIS systems are way expensive.

Pros

There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.

Cons

The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.

Alternatives Considered

MAESTRO SIS, Orbund and STARS

Reasons for Switching to Classter

It had a free option that we can use while we get back on our feet and have our online classes grow enough to move to the paid option (which we intend to do). This was great for us to learn how the system works on a daily basis and see what options/functions work for us and what don't since it takes time and usage to learn these things from SIS's but most times you don't get this length of a free trial to familiarize your self with it and make sure it is a good decision for your school.
James
Overall rating
  • Industry: Education Management
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

Pros and Cons of Classter

Reviewed on 2022/09/09

I find Classter very interesting and looking forward for further developments and improvements

Pros

The software works in a logical manner and is easy to comprehend. The more you sue it the easier it gets. It allows a lot of flexibility when it come to assessments and scheduling .

Cons

Some features need to be automated since in some cases, there are steps that are forgotten such as the updating of a synoptic mark on the grade book. while it is good to give multiple options some should be restricted such as creating an assessment from wither bulk assessment or from assessment scheduling especially since the scheduling section does not take into consideration the overall mark.

Response from Vertitech

Hi James,

Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're enjoying using Classter.

It makes us incredibly happy to know that we were able to help you achieve your goals. We'll continue working hard to provide you with an excellent experience.

Thanks for taking the time to write this review; it means a lot to us!

Also, please do share your suggestions at [email protected] for improving our platform. If you ever need help, please don't hesitate to reach out; we're always here.

Gerard
Overall rating
  • Industry: Education Management
  • Company size: 1 001–5 000 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 6.0 /10

Classter @ MCAST

Reviewed on 2022/09/21

Pros

Hosting and main setup is handled by the supplier, and the support is very responsive for the implementation used.

Cons

In some cases, the user interface needs some tweaking, as the software offers a little too much choice for the end user, which can cause the user to choose the wrong option in some cases. It would be ideal for the user interface to reduce the amount of choice to the user so that the user flows through the system are straightforward.

Response from Vertitech

Dear Gerard, thank you so much for your valuable feedback! We're glad you're happy with Classter and that it's been helpful for MCAST administrative staff and end-users. We strive to provide the best possible experience so you can be successful in your day-to-day IT challenges.

Regarding the too many options for the end-user that you mention, this is something that our product team will take seriously under consideration for future rounds of development. In general, this is something that can be easily configured for different types of users and educational organizations, that have different needs than the ones you currently have.

Konstantinos
Overall rating
  • Industry: Education Management
  • Company size: 201–500 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 0.0 /10

Confusing

Reviewed on 2022/09/22

Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot search for students on other academic periods than the selected, making hard to locate a students when you have many periods. You have to search one-by-one period.

Pros

I like tha it is cloud based. You do not have to do any maintenance.

Cons

It has so many limitations it is impossible to customise to our needs.

Response from Vertitech

Dear Konstantinos

Thank you very much for the valuable feedback. It's alarming to learn that you have experienced confusion with the tool, please accept our sincere apologies for that. We believe that if you have sent a ticket to our Customer Support team, you would easily understand that you don't need to change academic periods to find a student. You can easily find any student from any period in Classter. Please check out this article in our Knowledge Base: https://help.classter.com/kb/how-to-onboarding-manuals/how-can-i-find-students-enrolled-in-another-academic-period/

Our aim is to offer the best possible experience and be there for those customers who happen to need help because they don't fully understand the application's structure. Our support is available at any time to answer this type of question, and help you get the same level of satisfaction by using Classter as the rest of our reviewers here!

Ali
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 1-5 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

APSC Classter Review

Reviewed on 2022/02/03

Please see above plus below comments
More control through better real time visibility
Change management of all stake holders behavior
Enablement for future growth and expansion

Pros

Could based solution, user friendly, achieves our objectives of digitizing our end to end processes. Enables us to change the mind set of all stake holders through the use of technology. This change of mind set covers a learning, teaching, reporting, behavioral changes of staff, students and parents. This was achieved through Classter core modules and financial module. We liked Classter flexibility to fit our needs of running the school in the manner we see fit. For example, weekly tracker progress in excel, staff leave requests, segmentation of each groups into different grades and campuses, external and internal communication functionality, attachment functionality, flexible financial arrangements functionality, reporting dumps for management use (slice and dice). Classter has enabled us to truly thing about expanding and franchising our success story

Cons

We found the configuration of the financial module to be complex. Time tabling functionality can be improved. Use menus can be stream lined. For example, a particular action can be done through multiple menus. A better approach would be to have actions under one menu. For example, all reports can be in one place rather than under each tab

Ruth
Overall rating
  • Industry: Primary/Secondary Education
  • Company size: 11–50 Employees
  • Used Daily for 1+ year
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 8.0 /10

First steps

Reviewed on 2022/09/13

Once one got into the functioning of the different implemented modules it is a great help in the administration and sharing of different information.

Pros

It helps do digitalize many administrative tasks, that up till the implementation of Classter were done on paper. Like this we have a better overview of information needed.

Cons

Sometimes it is difficult to implement new modules as there a quite a lot of settings to do and consider.

Response from Vertitech

Hi Ruth,

Thank you so much for your positive feedback! We're glad to have you as our customer and to see that you're keen on recommending Classter to other buyers.

It makes us incredibly happy to know that we were able to help you achieve your goals and digitalize your administrative processes. We'll continue working hard to provide you with an excellent experience. We're also in the process of embedding all the relevant documentation about settings in the app, in order to make it more accessible to end users.

Please do share your suggestions at [email protected] for improving our platform.

Ahmed
Overall rating
  • Industry: Education Management
  • Company size: 11–50 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Likelihood to recommend 10.0 /10

user experience

Reviewed on 2020/03/24

Pros

Marking configuration is amazing , rich reports , the system is highly configurable and can adapt multiple educational systems.
Billing management.

Cons

Library management online features are limited.
Transportation management : bus tracking using mobile app of driver or supervisor is missing

Alternatives Considered

Skolera ULP

Reasons for Switching to Classter

Classter user Interface, and user experience is much better. The system includes School management, and Education management on full scale.
Gary
Overall rating
  • Industry: Education Management
  • Company size: 2–10 Employees
  • Used Daily for Free Trial
  • Review Source

Overall rating

  • Ease of Use
  • Customer Support
  • Likelihood to recommend 5.0 /10

Worth investing time to learn

Reviewed on 2020/11/10

I perservered with the software because it offered nearly all the functions I was seeking. I gave up on it once and looked at other products and although some were easier to work with, they lacked features. I gave it another go and decided to stick with it. My level of IT competence is modest. I designed computer based training programs and built a network for running simulation exercises for training emergency services personnel. I taught IT in secondary schools in the UK, 11-18yr groups. I think a better level of competence than what I have is required to effectively manage the implementation of this software in an organisation. Without that level of competency I think training from Classter is essential which greatly increases the cost. In summary, promising, but difficult to deploy.

Pros

Ability to integrate with Microsoft 365 and Moodle. The range of functions.

Cons

It is necessary to devote a lot of time to learning the product. Customizing terminology is not easy to and the changes you make are not always global, which causes confusion. Too many steps to reveal lists especially users lists. I would prefer sorting commands.

When buying any software that Is aimed at businesses that although in the same industry have different requirements broadly connected, the ability of the customer to customize is essential. I would liked to have seen a far better and clearer customization panel. I don’t like the customisation tools in Classter.

Constant
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 6-12 months
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

Classter is a plaform that came to solve a lot of difficulties in our system.

Reviewed on 2022/09/14

I am enjoying the system

Pros

With this system, we have improved our management system. The thing I like the most was the admission process, the online payment, the student management, and many more...

Cons

The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform. It needs improvement.

Response from Vertitech

Thank you for your positive feedback, Constant!

We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible SIS system so you can provide the best UI to your students and educators. Regarding the mobile app, we are in the process of adding more features to provide a unified experience across all devices.

Panagiotis
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 9.0 /10

We are using this software as the main ERP/CRM of a middle-sized K-12 private school in Athens.

Reviewed on 2017/09/23

Pros

The software acts as a frame of reference in all aspects of our school's operation: grades, tuition fees, communication with parents and alumni etc. This integration boosted our own business efficiency.

Cons

Since we have been using Classter since 2011, we have consulted the developers in all evolutionary stages of the software. Many of the aspects stemmed from our organization's needs and became standard features. Therefore, the software is absolutely compliant to our needs and I can't find anything I don't like.

Yiannos
Overall rating
  • Industry: Education Management
  • Company size: 51–200 Employees
  • Used Daily for 2+ years
  • Review Source

Overall rating

  • Value for Money
  • Ease of Use
  • Customer Support
  • Likelihood to recommend 10.0 /10

Classter Review

Reviewed on 2019/12/30

Pros

Complete product solution including Administration Management, Parents, Teachers and Students Portal. Support has been improved dramatically during the last 2 years.

Cons

A lot of customizations needed that take some time to implement.
Reporting could be improve (functionality and design).