Classter Reviews
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111 Reviews
- Industry: Information Technology & Services
- Company size: 51–200 Employees
- Used Daily for 6-12 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 8.0 /10
Best LMS Out There!
Reviewed on 2019/09/11
Its great and I recommend it.
Its great and I recommend it.
Pros
The design is very intuitive and easy to learn and use.
Engagement with the students becomes easy and effective.
The best thing about Classter is that it is easily integrated with Microsoft Office 365 which is a big plus point.
Cons
There are lots of options in Classter which I have not discovered yet but during my use there was nothing that can be counted as a con.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 7.0 /10
First Impressions of Classter
Reviewed on 2023/10/27
There have been some hiccups with the learnig process so far, but overall it has been a good...
There have been some hiccups with the learnig process so far, but overall it has been a good experience. Our institutaional needs are very specific, so it is possible that some features are not well suited to our specific needs, and that is not a flaw of Classter as a product.
Pros
I really like how customizable Classter seems to be. I like that it is possible to have changes made that fit certain institutional needs. I like that entering attendance is very straightforward for teachers, and the grade calculations seem to work well. I like that teachers can link documents to their sessions and assesments, such as lesson plans or materials.
Cons
1. File size limitations: For example: entering student ID photos is difficult and time consuming due to the file size restriction.
2. Usability: It is difficult to understand the language of the platform at times. The distinction between Courses, Classes, and Sessions has been confusing for teachers and admin.
3. Creating Sessions: The process to create sessions is arduous. If a class is changed, or if a teacher joins the team, it is not simple to create all their sessions for them. There should be a way to easily add a "co-teacher" when you are mass-importing sessions.
4. Enrolling Students in their classes/courses: 4.1: Sometimes information does not save the first time. If I change the course status and the registration date and press save, the course status will be saved, but the registration date will NOT be saved. I will have to repest this process until I get the desired result. 4.2: When I attempt to make a change to the course status, I am sometimes unable to do so because of information on the "services" section. These 2 things should not affect one another, for the purposes of our institution.
Response from Vertitech
Hello Sara,
Thank you for sharing your detailed first impressions of Classter. We're glad to hear that you appreciate the customizability and the ease of entering attendance and grade calculations.
We understand the concerns you've raised regarding file size limitations, usability, session creation, and student enrollment. Your feedback is invaluable, and we're committed to addressing these issues to enhance your experience. We acknowledge the challenges in understanding certain terminologies and the need for a more streamlined process in session creation and student enrollment. We're also looking into the file size restrictions and the saving issues you've mentioned.
We appreciate your understanding that some features may not be perfectly suited to your specific institutional needs, and we're dedicated to continuous improvement. Your insights will be taken into consideration as we work on future updates and enhancements.
Thank you for your constructive feedback, and please don't hesitate to reach out if there's anything more we can do to assist you.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 2.0 /10
Don’t overpromise, when you can’t deliver!
Reviewed on 2021/02/06
Pros
Financial Module works fine. Academic Module is decent.
Cons
User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.
Response from Vertitech
Dear Demetrios,
We apologize if your experience with Classter was not satisfactory, as mentioned in your review. Issues may arise when extensively customizing Classter for specific institution requirements, but they are always resolved at no cost to the customer.
We take pride in working closely with our customers to offer relevant and useful functionality for all, as it is demonstrated from most of the reviews here. The Mobile App is a relatively new addition to our product offering and it is true that we observed some issues in specific types of devices, but our dev team resolved them in updated releases. To say that we over-promised and did not deliver is not only unfair but untrue, our Mobile App has been downloaded and used by almost 8,000 users.
We are always available to discuss and find solutions to any issues you may have with Classter platform, feel free to contact our team as you have successfully done in the past.
- Industry: Primary/Secondary Education
- Company size: 201–500 Employees
- Used Daily for 1-5 months
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Classter is the best all in one platform
Reviewed on 2024/09/30
Pros
Classter is user-friendly, all in one platform and fully customizable ui
Cons
complexity for first-time users. Initial setup process can be time-consuming
Response from Vertitech
Spyridon A, we're so happy you consider Classter the best all-in-one platform! That's exactly what we're aiming for. Thanks for the feedback on the initial setup – building a comprehensive system takes time, but we believe it's worth it for the long-term benefits!
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 2+ years
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
The badest school management system out there
Reviewed on 2023/11/03
Pros
We have been using Classter for close to 5 years now. The best thing about Classter is the higher education management portion and the fact that it grows with us as we grow. The fee/student is also very convenient.
Cons
As of now we love all the futures we've used.
Response from Vertitech
Dear Sidi S,
Thank you for your review and for being a valued user of Classter for close to five years. We are grateful for your continued trust in our system and are pleased to hear about your positive experience with our higher education management features.
We're particularly encouraged by your acknowledgment of Classter's scalability and its ability to grow alongside your institution. Our aim has always been to provide a flexible and adaptive solution that meets the evolving needs of educational organizations.
We also appreciate your comments about the cost-effectiveness of our pricing model. It's great to know that our fee structure aligns well with your needs and provides value for your institution.
Thank you once again for your support and for recommending Classter. We look forward to continuing to support your institution's growth and success.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Classter Review
Reviewed on 2023/10/20
Working with Classter has been an eye opening process and I feel that I have learned many things...
Working with Classter has been an eye opening process and I feel that I have learned many things about the inner workings of an educational database. The Classter team is hard working and kind. They do their best to understand and respond to our needs in a timely manner. I look forward to making use of Classter's full potential in the months to come.
Pros
One of the things I like most about Classter, as an administrator, is that I can access student files quickly and easily from any page, can open multiple windows at the same time, and access many tabs from the student profile (card).
Cons
We have had some challenges customizing Classter to our needs and there and still several features that are not yet complete or need to be modified. There are many features that we have yet to explore or had the opportunity to make use of.
Response from Vertitech
Dear Emily,
Thank you for sharing your detailed review of Classter. We appreciate the time you took to share both the positive aspects and the areas where you think we can improve.
We're glad to hear that the platform's user interface has made it easier for you as an administrator to access student files and manage multiple windows. Your convenience and efficiency are among our top priorities.
We also take your concerns seriously. Customization is something we're continuously working on to better fit the unique needs of each institution. Thank you for bringing this to our attention, and rest assured that we're taking steps to enhance the customization features further.
It's great to hear that you've found value in our team's hard work and responsiveness. We're committed to not only meeting but exceeding your expectations.
Thank you for looking forward to fully exploring Classter's potential. We're excited to continue this journey with you and your institution.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 3.0 /10
Classter Review
Reviewed on 2023/10/24
Pros
- Being able to see all students information across the campuses.- Being able to use different font/style in comment section.- Having a separate comment space for Financial page.
Cons
- Not creating agent receipt. (This is a huge problem and a reason why I cannot recommend Classter to someone.)- Not being able to change the order of Educational Program.
Response from Vertitech
Hello Yoko,
Thank you for sharing your experience with Classter. We are pleased to know that you value the features that allow you to view student information across campuses and customize comments in various styles.
We take your concerns seriously, especially regarding the inability to generate agent receipts and the limitations on customizing the order of Educational Programs. We understand how crucial these features are for effective school management, and we regret any inconvenience you've experienced. I can assure you that your feedback has been escalated to our development team for immediate evaluation.
We continually strive to improve our software and your input is invaluable for this process. Would you be open to discussing your concerns in more detail so we can understand your needs better and prioritize these features in our development roadmap?
Please reach out to our customer support to schedule a time to talk, or if you prefer, we can contact you.
Thank you once again for your review, and we hope to resolve these issues promptly to improve your experience with Classter.
Best regards,
The Classter Team
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
My experience as a Classter User
Reviewed on 2023/10/24
Pros
As an administrator, I find the admission section useful as I can put students' information. It is also very nice that we can search student by their IDs.
Cons
That would be grate if we could have a feature to get a list of students based on the month of Birthday. For example get a list of students who were born in October or a list of students whose medical insurance is expired in October, so we do not have to check student date of medical insurance expiry date one by one.
Response from Vertitech
Hello Zahra,
Thank you for your generous review! We're delighted to hear that you find our admission section and student ID search features useful in your role as an administrator. Your satisfaction is what we aim for, and we're thrilled to have hit the mark with you.
We also truly appreciate your suggestion about adding more specific filtering features for things like student birthdays or medical insurance expiry dates. This is a fantastic idea, and I'm forwarding your feedback to our product development team for consideration in future updates. We always look for ways to make Classter more helpful for our users, and your insights are invaluable in that process.
Thank you again for taking the time to share your experience and suggestions. We're always here to listen and make improvements. If you have more ideas or questions, feel free to reach out.
Best regards,
The Classter Team
- Industry: Business Supplies & Equipment
- Company size: Self Employed
- Used Daily for Free Trial
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2023/11/10
Amazing platform and very reliable, never a dull moment
Amazing platform and very reliable, never a dull moment
Pros
It's perfect consistency and attention to detail
Cons
None, everything is precisely on point form
Response from Vertitech
Thank you for your excellent review! We're thrilled to hear that Classter's attention to detail and consistency met your high standards during your free trial. Knowing that we stand out from other options and provide an outstanding experience is incredibly rewarding. We're here for any support or questions you might have as you continue to explore Classter's features.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent
Reviewed on 2023/10/11
Pros
Easy to use, plenty of functions, easy integration process
Cons
The mobile app UI could be improved to be more user friendly and with more functions.
Response from Vertitech
Thank you for your feedback.
We're working dilligently to improve the platform and major UI improvements are something we'll do to make your experience even better.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Education Management Systems - Classter
Reviewed on 2023/02/23
It is an excellent education management system and highly affordable for small to medium size...
It is an excellent education management system and highly affordable for small to medium size businesses.
Pros
Very adaptable to customer needs and requirement. All modules are very user friendly and ease to learn how to operate the systems after receiving the training
Cons
Training is conducted by an instructor after the development is complete. It is more advisable and recommended to have automated training manuals on all modules to allow user to learn and refer at any time as the needs might arise for self-training.
Alternatives Considered
Salesforce Sales CloudReasons for Choosing Classter
Sales Force is very complicated and unfriendly to use, while Classter is easy to development implement and very user friendly.Reasons for Switching to Classter
The price is very affordable and system is very easily adaptable and user friendlyResponse from Vertitech
Hi Solly,
We're glad to hear that you are pleased with Classter and it has been beneficial for your organization. We are committed to providing the highest level of service so that you can achieve success. We appreciate you taking the time to give us your feedback; it means a lot to us!
Do you have any ideas on how we could enhance your experience? If so, please submit them at [email protected]. Additionally, if you ever have questions or need assistance, don't hesitate to contact us; we're always available.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Highly Recommend
Reviewed on 2021/02/23
Workload in Administration has been greatly reduced.
All your school data on your fingertips....
Workload in Administration has been greatly reduced.
All your school data on your fingertips.
It's simply awesome!
Pros
Classter accommodates children from Infant age (8 months) to High School.
> Cheapest!
> 1 Program for all age groups
> Customisable
> Functional
> Some initial training required
> Great customer service
> Report Cards
> Invoicing
> Attendance
> Levels/Streams
> Parent/Student Portal
> Teacher Portal
> Parents can view statements online
> Online Enrolment
> Parents meeting section
> Student ID cards
> Communication
The list goes on and on!
Cons
Initially, as with every new software, takes some time to understand.
However, it all pays off in the long run.
Some training is recommended.
Great customer service.
Reasons for Switching to Classter
1. Covers all age groups, from Infant Class to High School 2. Customisable 3. Great pricing! Cheapest! 4. Complete School & Academic Administration System 5. Teacher, Parent, Student Portal You will be surprised by all the features it offers.- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 10.0 /10
Classter innovation
Reviewed on 2023/11/29
Pros
Customer Service and Customization which is done in an efficient and consistent way
Cons
Sometimes implementation takes longer than our institution would need
Response from Vertitech
Dear Zuzana,
Thrilled to hear you appreciate Classter's customer service and customization! We're committed to efficient, tailored solutions and acknowledge the concern about implementation times. Your feedback is crucial as we strive to expedite processes while maintaining quality. Thanks for choosing us and for the stellar rating!
Best,
The Classter Team
- Industry: Information Technology & Services
- Company size: 2–10 Employees
- Used Daily for 1+ year
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Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Classter at MiFiTT
Reviewed on 2023/11/06
Pros
Student form is the best feature for me as I am reponsible stduent registration. I also like the Curriculum.
Cons
Nothing as of now. Perhaps work more on the App. Although Classter works well on mobile as it is.
Response from Vertitech
Dear Georgette,
Thank you for your feedback! We're delighted that our student form and curriculum features are meeting your needs in student registration at MiFiTT. Your suggestion about enhancing the app is noted and appreciated. We’re committed to continuous improvement.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Reliable and Flexible
Reviewed on 2023/10/26
Pros
The Classter is Easy and flexible to create invoices and receive payments what we daily use and manage. This made us keep reliable information on our business. Also the Classtter support is very helpful and resolve issues quickly.
Cons
Unfortunately Receipts are not able to create as our business needs. This could be improved in the future. However I am satisfy now and am expecting to see the further development in near future.
Response from Vertitech
Hello Rieho,
Thank you for your positive review and for highlighting Classter's reliability and flexibility. We're pleased to know that our invoicing and payment features, along with our support team, have been beneficial to your daily operations.
We appreciate your feedback regarding the creation of receipts and understand the importance of this feature aligning with your business needs. Rest assured, we are committed to continuous improvement and will take your feedback into consideration for future developments. We're glad to hear that you're satisfied with Classter and look forward to continuing to meet and exceed your expectations.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 2+ years
-
Review Source
Overall rating
- Ease of Use
- Likelihood to recommend 8.0 /10
Review
Reviewed on 2023/09/19
Pros
I like that there are many features and an excellent support team
Cons
I think that in some cases the ease of use could be better
Response from Vertitech
Thank you for your feedback Charalampos.
We strive to improve our product day-to-day to make experience for our end users as good as it can get.
Thank you for using Classter.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Great Experience
Reviewed on 2023/10/26
Enhanced the efficiency of our daily operations, making them more streamlined and hassle-free than...
Enhanced the efficiency of our daily operations, making them more streamlined and hassle-free than ever before.
Pros
The platform is incredibly intuitive and user-friendly
Cons
It's worth noting that there are some features within Classter that could benefit from a bit more flexibility.
Response from Vertitech
Hello Ina,
Thank you for sharing your great experience with Classter. We're thrilled to know that our platform has enhanced the efficiency of your daily operations and that you find it intuitive and user-friendly.
We appreciate your feedback regarding the flexibility of some features. Continuous improvement is at the core of our mission, and we'd love to hear more about your suggestions. Please feel free to reach out with any specific recommendations you have in mind.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Finances
Reviewed on 2023/10/24
It is professional Database where you can access to the financial and academic information of the...
It is professional Database where you can access to the financial and academic information of the students
Pros
Entering payments and having access to the financial information of the students from all campuses.
Cons
The thing like least of Classter some process required many steps,
Response from Vertitech
Hello Sofia,
Thank you for taking the time to leave such a positive review! We're delighted to hear that you find value in Classter's financial management features and the accessibility of student information across all campuses.
We appreciate your honest feedback regarding the complexity of some processes. We understand that efficiency is crucial in your role, and we're continually working to streamline our user interface to make it as intuitive as possible. Your comments have been forwarded to our development team for future improvements.
Thank you again for your thoughtful insights. Your feedback helps us refine our platform and better serve users like you. Please don't hesitate to reach out if you have further suggestions or questions.
Best regards,
The Classter Team
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Classter Review
Reviewed on 2023/10/26
Pros
The Classter team listened to the needs of our school's administrative, financial, and academic teams and were able to integrate our requests into the existing interface.
Cons
My overall experience so far has been quite good.
Response from Vertitech
Hello Natalie,
Thank you for your positive review! We're thrilled to hear that Classter has been able to meet the diverse needs of your school's teams. Our goal is to provide a seamless and tailored experience, and it's encouraging to know that we're on the right track. We appreciate your feedback and are here to support you in any way we can. Please don't hesitate to reach out if there's anything more we can do to enhance your experience.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Everything you need only a few clicks away
Reviewed on 2023/10/23
Pros
I find Classter very user-friendly, reliable and very fast.
Cons
I haven't found anything I don't like yet.
- Industry: Education Management
- Company size: 11–50 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 10.0 /10
Excellent Experience
Reviewed on 2023/02/22
Pros
The desing, the userfriendly environment, plenty of features
Cons
everything on classter is working great. didn't find something that i don't like
Response from Vertitech
Hello, Marie! We are thrilled that you are content with Classter and that it has been beneficial to your organization. We do our best to give the premier experience so you can succeed. Appreciate you taking the time to compose this assessment; it is highly valued by us! Do you have any ideas on how we can better your experience? Please communicate your ideas at [email protected]. Additionally, if ever there is something we can help with, feel free to contact us; we are always available.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Classter is a plaform that came to solve a lot of difficulties in our system.
Reviewed on 2022/09/14
I am enjoying the system
I am enjoying the system
Pros
With this system, we have improved our management system. The thing I like the most was the admission process, the online payment, the student management, and many more...
Cons
The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform. It needs improvement.
Response from Vertitech
Thank you for your positive feedback, Constant!
We're glad you're happy with Classter and that it's been helpful for your organization. We strive to provide the best possible SIS system so you can provide the best UI to your students and educators. Regarding the mobile app, we are in the process of adding more features to provide a unified experience across all devices.
- Industry: Education Management
- Company size: 51–200 Employees
- Used Daily for 1-5 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
APSC Classter Review
Reviewed on 2022/02/03
Please see above plus below comments
More control through better real time visibility
Change...
Please see above plus below comments
More control through better real time visibility
Change management of all stake holders behavior
Enablement for future growth and expansion
Pros
Could based solution, user friendly, achieves our objectives of digitizing our end to end processes. Enables us to change the mind set of all stake holders through the use of technology. This change of mind set covers a learning, teaching, reporting, behavioral changes of staff, students and parents. This was achieved through Classter core modules and financial module. We liked Classter flexibility to fit our needs of running the school in the manner we see fit. For example, weekly tracker progress in excel, staff leave requests, segmentation of each groups into different grades and campuses, external and internal communication functionality, attachment functionality, flexible financial arrangements functionality, reporting dumps for management use (slice and dice). Classter has enabled us to truly thing about expanding and franchising our success story
Cons
We found the configuration of the financial module to be complex. Time tabling functionality can be improved. Use menus can be stream lined. For example, a particular action can be done through multiple menus. A better approach would be to have actions under one menu. For example, all reports can be in one place rather than under each tab
- Industry: Education Management
- Company size: 201–500 Employees
- Used Daily for 6-12 months
-
Review Source
Overall rating
- Ease of Use
- Customer Support
- Likelihood to recommend 0.0 /10
Confusing
Reviewed on 2022/09/22
Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot...
Terrible. Slow. Disfunctional. Cannot process more than one academic period out of the box. Cannot search for students on other academic periods than the selected, making hard to locate a students when you have many periods. You have to search one-by-one period.
Pros
I like tha it is cloud based. You do not have to do any maintenance.
Cons
It has so many limitations it is impossible to customise to our needs.
Response from Vertitech
Dear Konstantinos
Thank you very much for the valuable feedback. It's alarming to learn that you have experienced confusion with the tool, please accept our sincere apologies for that. We believe that if you have sent a ticket to our Customer Support team, you would easily understand that you don't need to change academic periods to find a student. You can easily find any student from any period in Classter. Please check out this article in our Knowledge Base: https://help.classter.com/kb/how-to-onboarding-manuals/how-can-i-find-students-enrolled-in-another-academic-period/
Our aim is to offer the best possible experience and be there for those customers who happen to need help because they don't fully understand the application's structure. Our support is available at any time to answer this type of question, and help you get the same level of satisfaction by using Classter as the rest of our reviewers here!
- Industry: Oil & Energy
- Company size: 10,000+ Employees
- Used Weekly for 6-12 months
-
Review Source
Overall rating
- Value for Money
- Ease of Use
- Customer Support
- Likelihood to recommend 9.0 /10
Ease to use
Reviewed on 2022/09/16
Pros
It is very user friendly, easy to understand and implement.
Cons
it's a very useful software for School administration and management .
Response from Vertitech
Hello Amit, thanks for being such a great advocate for our Classter All-in-One SIS!
P.S. If you ever need help, please don't hesitate to reach out to [email protected]; we're always here.
