Classter Reviews

Classter is a web system that also has a mobile application (iOS and Android) very robust that allows the management of school computer systems with learning management, additionally allows progress reports, class registration, grade book, online payments, parent portal and monitoring of attendance, on the other hand is very easy to use, does not require a learning curve because it has a very friendly interface. One aspect to highlight is the parent portal, which allows us as teachers to increase communication with parents and student representatives, as well as allowing them to effectively follow up on the school activities that we carry out at the institution.

I am very satisfied with its operation and efficiency, I have nothing negative to contribute, is an excellent tool.

The Features offered are quite useful and specific to K-12 use as that was product version looked at. The Administration of components such as the scheduling, transport tool, assets, contacts and Academics was quite impressive.
The layout and separation of fields from Management and configuration worked well in clustering user interactions and allowing ease of use.
I enjoyed the ability to maintain roles.
Further to this there were a variety of components that allowed for first managing grades, classes, subjects, academic sessions and homework. It allowed for role management and easy to use user management.
The configurations allow for a good foundation in updating and editing fields.
As an Administration tool it was very comprehensive and designed well for the user experience.
Integration with Microsoft systems is offered.

Unfortunately, while administration was great there were a lot of glaring flaws.
The management of Classes, calendars, timetables, academics, assets, etc. went well however it didn't allow much in the way of incorporating online learning experiences.
It records data but was very efficient at authoring data.
You can manage Homework tasks but there was no way to author lessons or build a learning journey for students.
Reporting and gradebooks were limited in the format or the information they could provide.
Quizzes, assessments, and exams were very basic and inconveniently delivered as they aren't part of a learning journey.
There is no way to record and manage the payment of events for activities or school events.
The modules appear to accomodate many uses but function more as an administration tool for recording and managing data rather than creating treaching platform.
The costs are reasonable but the terms and conditions for reselling are ridiculous. You need to pay a massive fee to become a reseller.
They do not offer a white label solution and you see the classter logo everywhere, unable to change it.
The integration is not as expected as you don't work in the system with the integrated products. it simply records data.
The costs for development, support, integrations, implementation, reselling, and anything above foundational phase and the initial cost make this an extremely expensive product for what it is able to do.

Very adaptable to customer needs and requirement. All modules are very user friendly and ease to learn how to operate the systems after receiving the training

Training is conducted by an instructor after the development is complete. It is more advisable and recommended to have automated training manuals on all modules to allow user to learn and refer at any time as the needs might arise for self-training.

I would describe our admission process as quite complicated and complex and it is also very important we make sure that the admission process follows the guidelines and regulations set by the authority of vocational school. It has not been easy to find a way to manage our admission process in the best and efficient way but Classter helped us customize a system to manage this. This year it will be the second time we use Classter for admission. We are also very happy with the contact person we have at Classter. He is always supportive and quick to respond.

I wish there was a little bit more flexibility when it comes to features and functions in the student application to support us nurture leads ( sign ups) to submitted application. Even if we are happy with how Classter helped us customize the application based on our needs and wishes ( Classter has been very accommodating and responsive ) the processes of implementing changes/ improvements sometimes feel a bit long and complicated. However we have all the data we need in order to complete admission and that is most essential for us. I also want to point out since we have only worked with Classter for 1,5 year we have not had the time to explore all options and this is something we are continuing discussing and developing as we go of course.

The product has so many areas it can manage for an all-round solution for student management. The customer service has been excellent - quick response in answering our many questions. It will be so helpful to have all the information we need to manage our students and our school in one place, and having that easily accessible to those who need it.

We have had some glitches with our configuration, but the team were quick to find a solution. There are a few non-critical things that Classter cannot do, but we have found good work arounds. The team is always looking for ways to improve and tailor the product to the client's needs.

Once you have the correct configuration it is easy to manage. The way you have the information organized makes the admission and administration processes much easier.

The adaptation of the system to the business model of the University was a bit complicated, it seems to me that the system was initially created for schools and not for universities, so sometimes we felt it was a bit rigid and did not fit our business model.

Classter covers all the features that any would think, application is stable and easy to use, and the development team continuously increase new features.

Support to implement is very poor. They do not give all the necessary information. After you pay, may be the team tell you about some features that was not included.
Moodle integration is very limited, especially if you had implemented moodle yet.

The customer service is very good and always quick to response. The system is very configurable. The Classter team comes up with ideas to make the system work according to our needs.

I have been working with Classter since October and I didn't find cons until now.

It adapts to our institutional needs, there are always ways to make better use of it and it is great that you keep improving Classter.

The interface and the design could be better. Too many steps and it is easy to miss something.

The desing, the userfriendly environment, plenty of features

everything on classter is working great. didn't find something that i don't like

Classter accommodates children from Infant age (8 months) to High School.

> Cheapest!
> 1 Program for all age groups
> Customisable
> Functional
> Some initial training required
> Great customer service
> Report Cards
> Invoicing
> Attendance
> Levels/Streams
> Parent/Student Portal
> Teacher Portal
> Parents can view statements online
> Online Enrolment
> Parents meeting section
> Student ID cards
> Communication

The list goes on and on!

Initially, as with every new software, takes some time to understand.
However, it all pays off in the long run.
Some training is recommended.
Great customer service.

The quick setup and get go. You can have a fully functional software in a matter of weeks. Also, the support and friendliness of the implementation team was a great plus.

Maybe the report designer could be made a bit more user friendly. It works great so far, but for non-programmers or general users it can be a bit confusing to get reports going.

several features. more than you will ever need such as assignments, grades, duties, attendance, online candidates form , payments, bus management, books management and reservation, etc
it has an embedded CRM app for sending group SMS and Emails
Is easy to extract data and even to create your own custom made reports
synchronized with office 365 and moodle. users amd groups are create through classter
price is 1/10 of other similar software found in the market
very good support. they have added a lot of changes free of charge and for custom made apps their cost is reasonable
it has a web interface for the admin/teachers/students/parents/partners and a desktop admin console with a lot of functionalities
is a relatively a small company but very well organized and they all seems to enjoy working for that company

the software is relatively new so the are frequent improvements.
if a user is both an admin, a parent and a teacher you need different accounts.
when you first start the software you will have to wait a few seconds for the data to be loaded from the web.
some things are not very obvious and unless you have a full training or you contact their help desk, you might miss it the first time. but as i said they have one of the best help desk supports i have seen so far.

Financial Module works fine. Academic Module is decent.

User Experience is bad & Application almost useless. We had to do debugging numerous times, as things didn’t work properly.

There is a free option available for those who have basic needs, which is not available with any other student information systems I have found. The support is quick to answer questions and available when you need them with clear answers. If you go even further and pay for a subscription, it has a function for just about every need if you are willing to pay the increases.

The free version is very limited and shows a very basic interface that can sometimes be confusing or take a bit of time to get the hang of. I hope for a more user friendly interface with a paid/upgraded version, although with practice it is able to be used by everyone regardless of their tech skills.

The software works in a logical manner and is easy to comprehend. The more you sue it the easier it gets. It allows a lot of flexibility when it come to assessments and scheduling .

Some features need to be automated since in some cases, there are steps that are forgotten such as the updating of a synoptic mark on the grade book. while it is good to give multiple options some should be restricted such as creating an assessment from wither bulk assessment or from assessment scheduling especially since the scheduling section does not take into consideration the overall mark.

Hosting and main setup is handled by the supplier, and the support is very responsive for the implementation used.

In some cases, the user interface needs some tweaking, as the software offers a little too much choice for the end user, which can cause the user to choose the wrong option in some cases. It would be ideal for the user interface to reduce the amount of choice to the user so that the user flows through the system are straightforward.

I like tha it is cloud based. You do not have to do any maintenance.

It has so many limitations it is impossible to customise to our needs.

Could based solution, user friendly, achieves our objectives of digitizing our end to end processes. Enables us to change the mind set of all stake holders through the use of technology. This change of mind set covers a learning, teaching, reporting, behavioral changes of staff, students and parents. This was achieved through Classter core modules and financial module. We liked Classter flexibility to fit our needs of running the school in the manner we see fit. For example, weekly tracker progress in excel, staff leave requests, segmentation of each groups into different grades and campuses, external and internal communication functionality, attachment functionality, flexible financial arrangements functionality, reporting dumps for management use (slice and dice). Classter has enabled us to truly thing about expanding and franchising our success story

We found the configuration of the financial module to be complex. Time tabling functionality can be improved. Use menus can be stream lined. For example, a particular action can be done through multiple menus. A better approach would be to have actions under one menu. For example, all reports can be in one place rather than under each tab

It helps do digitalize many administrative tasks, that up till the implementation of Classter were done on paper. Like this we have a better overview of information needed.

Sometimes it is difficult to implement new modules as there a quite a lot of settings to do and consider.

Marking configuration is amazing , rich reports , the system is highly configurable and can adapt multiple educational systems.
Billing management.

Library management online features are limited.
Transportation management : bus tracking using mobile app of driver or supervisor is missing

Ability to integrate with Microsoft 365 and Moodle. The range of functions.

It is necessary to devote a lot of time to learning the product. Customizing terminology is not easy to and the changes you make are not always global, which causes confusion. Too many steps to reveal lists especially users lists. I would prefer sorting commands.

When buying any software that Is aimed at businesses that although in the same industry have different requirements broadly connected, the ability of the customer to customize is essential. I would liked to have seen a far better and clearer customization panel. I don’t like the customisation tools in Classter.

With this system, we have improved our management system. The thing I like the most was the admission process, the online payment, the student management, and many more...

The only thing I found useless was the Mobil App. It just doesn't support the entire functionality of the platform. It needs improvement.

The software acts as a frame of reference in all aspects of our school's operation: grades, tuition fees, communication with parents and alumni etc. This integration boosted our own business efficiency.

Since we have been using Classter since 2011, we have consulted the developers in all evolutionary stages of the software. Many of the aspects stemmed from our organization's needs and became standard features. Therefore, the software is absolutely compliant to our needs and I can't find anything I don't like.

Complete product solution including Administration Management, Parents, Teachers and Students Portal. Support has been improved dramatically during the last 2 years.

A lot of customizations needed that take some time to implement.
Reporting could be improve (functionality and design).